Graphic Designer

Develop and maintain scalable applications using MongoDB, MySQL/PostgreSQL, Node.js, Express.js, React.js, and TypeScript.

Design, develop, and optimize RESTful APIs and GraphQL services.

Lead and mentor a team of developers, ensuring best coding practices, performance, and security.

Collaborate with UI/UX designers, product managers, and DevOps teams to streamline development.

Contribute to AI-powered application development (if experienced in AI/ML).

Required Skills & Qualifications

✅ 2.5+ years of experience in MERN stack development.

✅ Expertise in React.js, TypeScript, Node.js, and Express.js.

✅ Strong database management skills with MongoDB, MySQL, or PostgreSQL.

✅ Proven experience in leading development teams and conducting code reviews.

✅ Excellent problem-solving and communication skills.

✅ Bonus: Experience in AI/ML-based applications is a plus.

Why Join Us?

🚀 Exciting Projects – Work on AI-driven and scalable web solutions.

🤝 Leadership Opportunity – Lead and mentor a talented team of developers.

💰 Competitive Compensation – ₹40K - ₹60K per month.

🏡 Dynamic Work Environment – Collaborative, innovation-driven workplace.

Role Overview

We are looking for a sharp, relationship-driven Key Account Manager to own and grow our most valuable client partnerships. You will be the single point of accountability for a portfolio of key accounts — driving renewals, upsells, and ensuring clients extract maximum value from Superbot’s AI communication stack. This role sits at the intersection of sales, product, and delivery — you’ll need commercial instincts paired with enough technical fluency to consult on bot strategy and deployment outcomes.

Key Responsibilities

• Own end-to-end relationship management for a portfolio of 15–25 key accounts, serving as the primary point of contact for CXOs, IT heads, and department leads.
• Drive revenue growth through renewals, upsells, cross-sells, and expansion into new use cases (voice bots, WhatsApp bots, chat widgets, outbound campaigns).
• Conduct regular business reviews (QBRs) with clients, presenting ROI metrics, usage analytics, and actionable recommendations to deepen platform adoption.
• Collaborate with the Prompt Engineering and Bot Deployment teams to ensure client bots are optimised for conversion, CSAT, and operational goals.
• Act as the voice of the customer internally — channel feedback to Product, Engineering, and Leadership to shape roadmap priorities.
• Identify at-risk accounts early, build and execute retention playbooks, and maintain a net revenue retention rate above target.
• Support pre-sales efforts for strategic prospects by contributing to solution design, demos, and proposal narratives.
• Maintain accurate pipeline, forecast, and account health data in CRM (HubSpot/Salesforce).
• Stay current on competitive landscape, industry trends in conversational AI, and regulatory shifts relevant to client verticals.

Requirements

• Minimum 1 year of experience in Key Account Management, Client Success, or Sales in a SaaS / AI / CPaaS / EdTech environment.
• Strong commercial acumen — comfortable with P&L conversations, pricing negotiations, and contract structuring.
• Excellent communication skills in English and Hindi; ability to engage confidently with senior stakeholders.
• Familiarity with AI/ML concepts, chatbot/voicebot platforms, or CPaaS ecosystems (Twilio, Gupshup, Tata Tele, etc.) is a strong plus.
• Hands-on experience with CRM tools (HubSpot, Salesforce) and comfort with data-driven account planning.
• Self-starter who thrives in a fast-paced, evolving product environment and can context-switch across verticals.

Required Skills & Qualifications

• Proven experience as an ERP Developer / ERP Technical Consultant
• Strong knowledge of ERP platforms (e.g., Odoo, SAP, Oracle NetSuite, Microsoft Dynamics, Tally ERP, or custom ERP)
• Proficiency in backend languages (Node.js, Python, Java, or PHP depending on ERP platform)
• Solid understanding of databases (MySQL, PostgreSQL, MongoDB, or SQL Server)
• Experience with API development and integration (REST, SOAP, GraphQL)
• Familiarity with front-end frameworks (React, Angular, or Vue.js)
• Strong knowledge of business processes (finance, HR, payroll, sales, inventory, supply chain)
• Hands-on experience in custom module development and ERP reporting
• Proficient in Git/version control and CI/CD practices
• Excellent problem-solving, analytical, and debugging skills

Preferred Qualifications

• Experience in Odoo, Oracle, or Microsoft Dynamics 365 ERP
• Knowledge of cloud platforms (AWS, Azure, GCP) for ERP deployment
• Familiarity with DevOps tools and automation
• Prior experience in manufacturing, construction, or service industry ERPs
• Strong documentation and communication skills

Job Description

• Make outbound calls to potential and existing customers to promote company’s ecommerce services.
• Identify customer needs and provide appropriate solutions or recommendations.
• Achieve daily, weekly, and monthly sales targets and KPIs.
• Maintain detailed records of calls and customer interactions.
• Answer customer questions, handle objections, and resolve any issues that may arise during the sales process.
• Follow up on leads and opportunities to ensure a successful sales process.
• Provide accurate information about our e-commerce services, pricing, and promotions.
• Build and maintain positive relationships with customers to encourage repeat business.
• Collaborate with the sales and marketing teams to develop effective sales strategies.
• Stay informed about service updates, industry trends, and competitor activities.

• - Contribute to a full development life cycle, including: requirements analysis, functional design, technical design, programming, testing, documentation, implementation, and on-going technical support.
• - Work closely with the existing team to learn the current application architecture, design and understand its functionalities and complexities.
• - Bridge the gap between graphic design and backend technical implementation
• - Build modular, responsive templates using modern CSS techniques
• - Translate UI/UX design wireframes to actual code
• - Testing cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies.

• - 4+ years of industry experience as a Front End Developer Engineer in ReactJS
• - Degree in Computer Science or related field
• - Experience with developing web and mobile applications
• - Extensive knowledge HTML5 / CSS3 / JavaScript / jQuery / Bootstrap / ReactJS
• - Strong experience in JSON/XML and REST/SOAP based Web Service based integration.
• - Experience (mandatory) with working Web Framework versions with exposure to creating components and handling AJAX calls.
• - Good to have knowledge in JIRA, GIT.
• - Strong knowledge of Client-Server Architecture.
• - Basic Proficiency with Python or relevant back-end scripting language
• - Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• - A positive attitude, and a growth mindset
• - Great attention to details

• - Experience with API testing software (e.g. Postman)
• - Good Humor

What we look for: 

We are looking for an associate who will be doing data crunching from various sources and finding the key points from the data. Also help us to improve/build new pipelines as per the requests. Also, this associate will be helping us to visualize the data if required and find flaws in our existing algorithms. 

Responsibilities: 

• Work with multiple stakeholders to gather the requirements of data or analysis and take action on them. 
• Write new data pipelines and maintain the existing pipelines. 
• Person will be gathering data from various DB’s and will be finding the required metrics out of it. 

Required Skills: 

• Experience with python and Libraries like Pandas,and Numpy. 
• Experience in SQL and understanding of NoSQL DB’s. 
• Hands-on experience in Data engineering. 
• Must have good analytical skills and knowledge of statistics. 
• Understanding of Data Science concepts. 
• Bachelor degree in Computer Science or related field. 
• Problem-solving skills and ability to work under pressure. 

Nice to have: 

• Experience in MongoDB or any NoSql DB. 
• Experience in ElasticSearch. 
• Knowledge of Tableau, Power BI or any other visualization tool.

Requirements :

• Minimum 5 years of experience working on Python Environment
• Knowledge of software development methodologies and being able to work on projects individually or as part of a team. should be able to work with AGILE methodology.
• Knowledge of relational databases, version control tools and other development tools.
• Strong interest in learning new skills/technologies and curiosity to explore various technologies
• Should have strong analytical skills
• Good communication.

Must Required Skills:

• Python 3
• should have worked on one or more major Python web frameworks.
• Working knowledge in selenium.
• Worked with APIs development, integration of third-party APIs
• Working knowledge of MySQL databases integration with Python Environment.

1. Proven 9+ years of work experience in managing software development (Android/PHP) 
2. Bachelor’s degree in Computer Science, Engineering or equivalent preferred.
3. Highly experienced with Agile development methodologies
4. Solid technical background with understanding and/or hands-on experience in software development and web technologies.
5. Strong problem solving skills and willingness to roll up one’s sleeves to get the job.
6. Skilled at working effectively with cross functional teams in a matrix organization.
7. Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
8. Ability to multi-task, work independently and demonstrate keen attention to details.
9. Team player attitude is mandatory.
10. High command in English Communication
11.  
12. Work on projects, build and manage diverse teams of engineers from different disciplines, formulate and execute strategies, and coordinate with other managers.
13. Plan, lead and manage a team of Software Engineers
14. Provide leadership to the core engineering team of product development professionals, to drive all pertinent issues related to the product development life cycle.
15. Build and execute the roadmap in terms of methodologies, development processes, and team enablement to enhance productivity and efficiency.
16. Apply knowledge of software engineering, programming, technologies, processes, and methodologies to develop, maintain and support the technical solutions.
17. Analyze problems and drive long term technology solutions to evolve the product scalability, performance, reliability and supportability
18. Partner with the Products team to contribute to the product strategy and support product vision
19. Planning and executing strategies for completing projects on time.
20. Researching and developing designs and products.