Sales Executive

Job Title: Senior QA Engineer (Automation)

Experience: 5+ Years in QA Automation

(Strong focus on Cypress and XCUI Test)

Location: Remote

Employment Type: Full-Time

Working Hours: 2:00 PM – 11:00 PM IST

Notice Period: Immediate Joiner Preferred

Budget: 13LPA ~ 15 LPA (As per skills and exp)

Job Overview:

We are seeking a highly skilled and motivated Senior QA Engineer specializing in modern automation frameworks. The successful candidate will lead quality assurance efforts for both web and native iOS applications, ensuring seamless performance and reliability. This role requires a professional who possesses deep technical expertise in Cypress and XCUI Test, coupled with the ability to take full ownership of the QA lifecycle in a remote, fast-paced environment.

Key Responsibilities:

- Design, implement, and maintain scalable automation frameworks for web and mobile platforms.

- Develop comprehensive automated test suites using Cypress for web applications and XCUI Test for native iOS features.

- Execute thorough manual and automated testing to identify, document, and track software defects.

- Collaborate closely with cross-functional teams, including developers and product managers, to refine requirements and ensure quality delivery.

- Conduct performance, integration, and regression testing to maintain high-quality standards across all releases.

- Lead QA initiatives, provide technical guidance to team members, and drive continuous improvement in testing processes.

- Participate in requirement analysis and provide technical feedback during the early stages of the development lifecycle.

Key Requirements:

- Minimum of 5 years of professional experience in software quality assurance and automation.

- Hands-on expertise in Cypress (Primary Skill) for web-based automation.

- Proven experience in XCUI Test (Primary Skill) for native iOS application testing.

- Proficiency in mobile automation strategies and framework design.

- Strong understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

- Exceptional communication skills (Mandatory).

- Demonstrated leadership mindset with a proactive, ownership-driven approach.

Good to Have:

- Experience integrating automation suites into CI/CD pipelines.

- Familiarity with Agile/Scrum methodologies.

- Exposure to API testing and related tools.

Candidate Profile:

- Seasoned professional with 5+ years of dedicated QA experience.

- Strong work ethic and a collaborative spirit, capable of working effectively with distributed teams.

- Self-motivated and disciplined to maintain high productivity in a fully remote setup.

- Analytical thinker with meticulous attention to detail.

Designation - Technician – Installation /Dismantling /Height Extension (Passenger Hoist / Mast Climbing Work Platform / RSP)

Experience : 1.5 to 4 years

Location : Navi Mumbai or Mumbai

Salary : 20,000 to 30,000

Role Summary

The Technician –is responsible for safe and timely installation, height extension and dismantling of Passenger Hoists, Mast Climbing Work Platforms (MCWP), and RSP systems at project sites.

Qualification & Skills

• ITI (Mechanical / Electrical / Fitter / Welder / Electrician preferred)

• Diploma holders with relevant experience

• Knowledge of installation, extension, and dismantling activities

• Ability to work at height and follow safety procedures

Key Responsibilities

Installation & Commissioning:

• Install Passenger Hoists, MCWP, and RSP systems as per drawings and OEM guidelines

• Perform pre-commissioning checks and support commissioning

Height Extension Work:

• Carry out mast additions, ties installation, alignment

Dismantling:

• Execute safe dismantling and assist in material packing and dispatch

Key Performance Indicators (KPIs)

• Timely installation, extension, and dismantling

• Zero safety violations

• Quality workmanship with minimal rework

• Proper documentation submission

Career Progression

Technician → Senior Technician → Supervisor

About KrisAtWork

KrisAtWork is an AI work companion designed for go-to-market functions to drive higher revenue and enhance efficiency. It offers real-time intelligence and step-by-step guidance, all through a single, centralized window to improve business productivity and outcomes. At KrisAtWork, we believe everything meaningful starts with people - those who build with us, and those we build for - united by a shared ambition to make work smarter.

About the Role

As a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.

What You’ll Do

Deliver Customer Value

• Develop a deep understanding of customer goals, workflows, and technical environments to map them to platform capabilities, best practices, and measurable business outcomes.
• Run value check-ins, business reviews, and optimization sessions to ensure customers consistently realize ROI.
• Provide consultative guidance, platform enablement, training, and solution recommendations to maximize value and improve end-user experience.

Drive Adoption & Platform Success

• Lead customers through adoption of new features, use-cases, and modules across different teams, regions, and business units.
• Be hands-on with the platform; stay current on product capabilities, integrations, and AI-driven enhancements.
• Proactively identify efficiency gains, automation opportunities, and configuration improvements to drive increased usage and ROI.

Lead Technical Implementation & Solution Delivery

• Support onboarding, configuration, integration validation, and rollout activities to ensure smooth technical implementation.
• Understand customer architecture, data flows, and system dependencies to advise on scalable, secure, and optimized setups.
• Coordinate with engineering, product, support, and services to resolve issues and influence roadmap priorities.

Build Strategic Relationships & Champions

• Serve as the customer’s day-to-day strategic advisor and trusted technical partner.
• Build strong, multi-level relationships with senior stakeholders, end users, and technical teams.
• Develop internal champions who advocate for the platform and support expansion opportunities.

Manage Account Health & Governance

• Track and manage key performance indicators across adoption, consumption, value realization, and retention.
• Establish strong operational discipline with regular check-ins, executive business reviews, and early-warning risk management.
• Own renewal readiness and partner with Sales to identify upsell/cross-sell opportunities.

Advocate For The Customer

• Act as the internal voice of the customer, communicating needs, challenges, and enhancement requests to product and engineering teams.
• Partner cross-functionally to ensure seamless end-to-end experience across support, services, product, and sales.

Who You Are & What Makes You Qualified

Experience & Skills

• 2+ years in B2B SaaS account management, customer success, technical account management, and/or implementation roles.
• Strong understanding of web technologies, APIs, integrations, SaaS platforms, CRM, and/or social media technologies.
• Excellent communication, stakeholder management, and executive-level presentation skills.
• Strong analytical and problem-solving mindset; ability to derive insights, harmonize data, and build business cases.
• Skilled at breaking down complex issues, articulating technical concepts clearly, and driving structured resolutions.
• Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Passion for solving customer challenges, driving outcomes, and delivering exceptional customer experience.
• Experience with customer engagement platforms, Go-To-Market technologies or omnichannel digital tools is a plus.

ROLE OVERVIEW

We are looking for a driven Performance Marketing & Engagement Associate to join our fast-growing Product & Growth team. This is a fantastic entry-level opportunity for someone passionate about user engagement, data-driven marketing, and creating measurable business impact. You will work on improving core growth KPIs — Activation, Engagement, Conversion, and Acquisition — through performance marketing channels and engagement platforms like WebEngage.

KEY RESPONSIBILITIES

▸ Plan, create, and execute campaigns and user journeys using engagement tools (WebEngage or similar).

▸ Support performance marketing initiatives to drive user acquisition and retention.

▸ Collaborate with product and growth teams to design strategies improving Activation, Engagement, Conversion & Acquisition metrics

.▸ Monitor campaign performance, analyze results, and share actionable insights with the team.

▸ Continuously test and optimize campaigns, creatives, and messaging to maximize ROI.

▸ Stay updated with the latest performance marketing and engagement trends and tools.

REQUIREMENTS

▸ 0–1 year of experience in performance marketing, CRM, or engagement platforms (internship experience counts).

▸ Basic understanding of digital marketing channels — paid ads, email, push notifications, in-app messaging, etc.

▸ Analytical mindset with the ability to read data, identify patterns, and suggest improvements.

▸ Strong communication and problem-solving skills with eagerness to learn in a fast-paced startup.

▸ Prior exposure to WebEngage, MoEngage, CleverTap, or similar tools is a plus (not mandatory).

USE OF AI POLICY

▸ Use AI tools (ChatGPT, Claude, etc.) to accelerate daily work — from drafting copy and campaign briefs to generating creative variants quickly. Apply AI in campaign planning for audience insights, journey design, and A/B test ideas. Use it further for report summaries, UTM generation, and automating repetitive tasks — enabling more focus on strategy and optimization.

WHY JOIN US?

▸ Work on real growth problems and directly impact core business KPIs and millions of users.

▸ Learn end-to-end performance marketing and engagement strategies from the ground up.

▸ Be part of a high-energy, mission-driven team with strong career growth potential.

▸ Get hands-on exposure to cutting-edge marketing and engagement tools

Hiring Telecaller and Team lead

Tele calling

Follow up

Reporting

For Team lead : Managing team and handlling new hiring