SEO Execuitve

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 0-1 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

Backend – Software Development Engineer II

Experience: 4–7 years

Location: Bangalore

Work Mode - Hybrid

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate software engineers eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects

What you will do

• Own backend features and migration workstreams end to end, from understanding the existing codebase and data model to delivering production-ready implementations.
• Build and enhance Java/Spring Boot services used in modernization, migration, and cloud transformation projects.
• Design and implement backend flows that are safe under retries and partial failures, with clear thinking around validation, transaction boundaries, idempotency, and downstream side effects.
• Work across application, database, and deployment layers to improve reliability, maintainability, and operational visibility.
• Model data based on access patterns and business workflows, with sound choices around schema design, indexing, and query performance.
• Investigate production issues using logs, request traces, database state, and service behavior; identify root causes and implement durable fixes.
• Collaborate with internal teams, customer engineering teams, architects, and stakeholders to deliver high-quality solutions on mission-critical projects.
• Write clean, modular, testable code and participate actively in sprint ceremonies, code reviews, design discussions, and release activities.

What we’re looking for

• 4–7 years of backend engineering experience, with strong hands-on delivery in Java-based systems.
• Solid experience with Java, Spring Boot, and microservice-style backend development.
• Demonstrated ownership of at least one meaningful backend service or feature area in production.
• Strong understanding of backend engineering fundamentals, including service reliability, data consistency, failure handling, and production-grade design considerations.
• Strong database fundamentals, including schema design, query writing, indexing, and performance reasoning.
• Strong depth in MongoDB or a relational database such as Oracle, with working comfort across both styles being a plus.
• Ability to investigate and resolve real production issues across services and databases, including consistency, performance, and reliability problems.
• Hands-on experience with testing frameworks such as JUnit and Mockito.
• Proficiency with Git, including branching, code review workflows, and conflict resolution.
• Strong communication skills and the ability to collaborate effectively with engineers, stakeholders, and customers.

Preferred qualifications

• Experience working on legacy modernization, data/service migrations, or decomposition of existing systems into cleaner service boundaries.
• Exposure to both MongoDB and relational databases, including query tuning, indexing, and production troubleshooting.
• Familiarity with Oracle PL/SQL or migration of logic from database-heavy systems into service-layer Java code.
• Exposure to CI/CD deployment and cloud environments like AWS, Azure, or GCP.

Role Summary

We’re seeking a highly skilled and self-motivated Senior Software Engineer who thrives in a startup environment. You will lead end-to-end development of key features, own architectural decisions, and ensure the smooth delivery of our product.

Mandatory Skill Sets/Expertise

• 5-6 years of experience in full-stack development, with a strong focus on the MERN / PERN stack (MongoDB, PostgreSQL, Express, React, Node.js) and AWS.

• Expertise in AWS cloud architecture and experience with serverless solutions (Lambda, DynamoDB, API Gateway).

• Proficiency in designing and implementing CI/CD pipelines using Git, Jenkins, Github actions, or similar tools.

• Proven experience leading and guiding a development team, with strong mentoring skills.

• Ability to work independently and manage deliverables without oversight, while thriving in a startup mentality.

• Strong problem-solving abilities with a proactive approach to addressing technical challenges.

• Experience with databases like PostgreSQL, MongoDB, or other NoSQL solutions along with ORM tools like Sequalize & Mongoose ORM

• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Nice to Have

• Knowledge of Typescript for both frontend and backend development. • Experience with Docker and containerized applications.

• Familiarity with GRC (Governance, Risk, and Compliance) tools or SaaS products.

• Experience with other AWS services like ECS, CloudFormation, or RDS.

Key Responsibilities

• Lead and mentor a team of developers, driving best practices in coding and architecture.

• Take full ownership of modules, from design through deployment, and launch web apps singlehandedly if needed.

• Design, develop, and maintain web applications using the PERN / MERN stack (MongoDB, PostgreSQL, Express, React, Node.js) with a focus on scalability, security, and performance.

• Prepare high-level technical designs and architectural decisions, especially on AWS serverless architecture and microservices.

• Implement secure, reliable, and scalable solutions using AWS services • Design and manage CI/CD pipelines to ensure continuous integration and automated deployments.

• Optimize application performance through techniques like lazy loading, code splitting, and caching.

• Collaborate with cross-functional teams, including Product Management, to define features and user experience improvements.

• Ensure high code quality by adhering to SOLID principles, implementing comprehensive testing, and embedding observability into the application.

• Monitor and respond to application performance incidents, focusing on improving uptime and resilience.

• Proactively offer suggestions during retrospectives and work on enhancing team productivity metrics such as Lead Time, Deployment Frequency, and Mean-Time-to-Recovery

• Analyze organic search landscapes to discover opportunities that may drive valuable traffic
• Help keep our pages SEO optimized for mobile users and search performance
• Perform extensive keyword research and product listing audits to put forth optimized content regularly
• Grow into an SEO leader, taking additional responsibilities as and when needed
• Conduct competitive site analysis
• Monitor SEO impact with key metrics
• Develop and implement link building strategies
• Work with the editorial team to drive SEO traffic in content creation through other digital marketing channels such as the blog
• Recommend changes to website architecture, content, linking, and other factors impacting SEO positions for target keywords

• Has a minimum of 2 years of SEO experience Offpage, Onpage, Technical SEO
• Is passionate and flexible to get innovative to boost organic search; should not accept theories at face value and should prefer testing, exploring to prove the effectiveness of tactics
• Is adept with SEO suits and tools such as Google Webmaster Tools, Analytics, SEMRush, Ahrefs, among others
• Has extensive knowledge in link building, keyword research, content creation, and on-page optimization (is a plus)
• Has prior experience of managing a team or is willing to take up the responsibility of managing a team and is a team player

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

Major Tasks, Responsibilities & Key Accountabilities:

Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems

Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

3+ years

Preferred Qualifications:

• Should have worked in a SaaS Company
• Experience in creating developer friendly integrations with other Apps/Software
• Experience in writing SQL queries against a relational database
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication
• Exposure to creating and executing unit, functional, destructive and performance tests

You should be someone who has the following

• Ability to write clean, maintainable and scalable code
• Experience working in the following technologies for at least 1.5 years - Vue and related ecosystems like Vue-router, Vuex, Pinia, Nuxt, Typescript, TailwindCss
• Willingness to learn at work
• Ability to work and coordinate in remote projects as well
• Excellent English communication
• Enjoys working in teams

• Strong understanding of HTML, CSS, CSS preprocessors, JavaScript, Object-oriented programming (OOPS), Design patterns, Web principles, and UI Libraries like Bootstrap.

• Strong skills in JavaScript frameworks and libraries (React).  

• Understanding of UX research and design processes.

• Expert in REST web services.

• Understanding of providing optimum web performance.

• Experience using repositories, build & deploy tools like git and Jenkins.

• Experienced with modern JavaScript coding, testing, debugging, and automation techniques

• Experience in unit test formation and understanding of jest enzyme and snapshot testing.

• Experience with popular React.js workflows (such as Flux or Redux)

• Demonstrable experience with React State management - Redux-Saga and popular React.js workflows

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Excellent knowledge of React hooks.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being