Job Title: Sales & Customer Support Executive (Voice Process)
Company Brand Name: BikeFixup
Location: Faridabad
Work Mode: Work from Office
Working Days: 6 Days a Week (Rotational Off)*
Key Responsibilities:
Sales Responsibilities:
Achieve monthly sales targets for memberships.
Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.
Provide detailed product knowledge and promote BikeFixup’s services effectively.
Maintain and update lead databases, ensuring timely follow-ups.
Prepare daily/weekly sales reports and analyze customer feedback.
Collaborate with the operations team for seamless service delivery.
Customer Service & Support Responsibilities:
Handle customer inquiries and resolve issues promptly with a professional attitude.
Ensure customer satisfaction by providing clear, accurate, and empathetic communication.
Assist customers in booking services and guide them through the process.
Address complaints or concerns and escalate unresolved issues to the appropriate team.
Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.
Qualifications & Skills:
Education: Minimum graduates preferred.
Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.
Skills:
Strong communication skills in Hindi & English.
Persuasive abilities and a target-driven mindset.
Empathy and problem-solving skills for customer support.
Basic computer knowledge for lead tracking and reporting.
Benefits:
Fixed salary + performance-based incentives.
Training and growth opportunities in a premium two-wheeler service brand.
Opportunity to build a rewarding career in a fast-growing industry.
Shubham Vishwakarma
Full Stack Developer - Averlon
About CARZFIXUP
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We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.
T&C Apply
**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
with technology that drives efficiency and excellence.
**Position Overview**
We are looking for a dynamic and driven Account Manager with **3-5 years of experience
in legal ecosystem,** account management, sales and client relations. **A background in
law is mandatory;** candidates with a passion for client success, excellent communication
skills, and the ability to manage multiple accounts will excel in this role. The Business
Account Manager will be responsible for supporting client relationships, ensuring client
satisfaction, and driving growth within assigned accounts. This position involves regular
travel for client interaction, both virtually and in-person.
**The day-to-day**
Client Relationship Management
● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.
● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.
● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention
● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.
● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.
● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support
● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.
● Track and document client interactions, account activities, and progress using CRM tools and account management software.
● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams
● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.
● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.
● Participate in team meetings and share updates on client progress, challenges, and opportunities.
Client Meetings & Engagements
● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.
● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.
**Qualifications & Skills**
● Education:**** Bachelor’s degree in Law.**** An advanced degree in
Business is a plus.
● Experience:** 3-5 years of experience in Legal ecosystem. **
● Good to have: 2 years of experience in account management, client
relations, or sales. Experience in SaaS, or B2B sectors is a plus.
● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.
● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.
● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.
● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Preferred Experience
● Experience in the legal industry or with legal tech products.
● Demonstrated success in managing client relationships and meeting account growth or retention goals.
● Knowledge of project management tools and client success strategies. Additional Requirements
● Travel: Travel would be required for client meetings and events.
● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.
Sales Executive - Innotrail Technologies Pvt Ltd
We're seeking a dynamic Sales Executive to market and sell subscriptions for our cutting-edge EdTech platform, MentoMind, specializing in SAT preparation. The role involves visiting potential clients, including individual tutors and coaching center owners, to introduce and demonstrate our platform. Successful candidates will facilitate a smooth onboarding process for new customers and engage in outreach activities such as cold emailing, LinkedIn networking, and cold calling.
Roles & Responsibilities:
- Market and sell MentoMind subscriptions.
- Conduct product demos.
- Ensure smooth customer onboarding.
- Outreach via cold emailing, LinkedIn, and cold calling.
Perks & Benefits:
- Commission on every sale.
- Flexible job timings.
Join us to transform SAT preparation and grow your career with Innotrail Technologies!
Role: ASIC Physical Engineer
Location: Bangalore
REQUIREMENTS:
∙ 5-7 years of experience in ASIC Physical Design
∙ Have good knowledge of entire physical design process from floorplan till GDS generation
∙ Good Exposure to Physical Verification Process
∙ Have hands-on experience in latest sub-micron technologies below 10 nm
∙ Hands –on experience in leading PnR tools Synopsys ICC/ICC2
∙ Experience in low power designs and handling congestion or timing critical tiles will be preferred
∙ Should be a quick learner and have good attention to detail
∙ Experience in ECO implementation preferred
∙ Scripting skills in Perl/Tcl/Python etc
∙ Must have good communication & problem-solving skills.
∙ Should be able to handle PNR tasks with minimal supervision
Java
PythonSoftware Engineer - II (Backend)
As a Software Engineer – II, you'll bring a good understanding of design and coding practices and apply these independently in development. In this role - you could expect to:
- Own the lifecycle of a feature from requirement analysis to deployment and post production processes
- Perform code reviews and support your team implement best practices
- Explore trade off's on module designs
- Continuously improve performance metrics of modules owned. Performs RCAs and deploys long term fixes.
- Implement initiatives that improve engineering efficiency and excellence
- Participate in the hiring and interview process for junior developers on your team
NodeJS (Node.js)Java• More than 3+ years of experience developing serverless applications using public
cloud like Google Cloud/ AWS
• Knowledge of Node. js and frameworks available for it.
• Strong proficiency with JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Distributed system development with an understanding of latency, scalability, scheduling, asynchronous programming, and reliability
• Understanding fundamental design principles behind a scalable application
• Experience with services common to serverless architectures, like: AWS Lambda, DynamoDB, IAM, Firebase Real Time Database, Google Cloud SQL, Cloud Tasks.
It’s a bonus if you have worked on Google Cloud Project and Firebase.
• Solid Experience with NoSQL and SQL databases is required with proven experience of creating database schemas that represent and support business processes.
• Integration of multiple data sources and databases into one system.
• Experience with deploying, maintaining, debugging live systems, and end-to-end testing and analysis
• Experienced in creating micro-services based architectures, reusable components
• Experience building REST APIs and other common application architectures on the above services
• Experience building data processing pipelines
• Solid understanding of code, design, and development practices
• General comfort in exploring, assessing, and learning new frameworks
• High levels of integrity and professionalism, and an ability to channel maximum amounts of energy into the role delivering premium customer service at all times
• Adhere to different Project Management methodologies (Agile etc) and leverage different CI/CD tools
Extra Gems for:
• Google, AWS and/or Industry certifications.
• Familiarity with object storage such as AWS S3, Firebase Storage, in-memory caches such as Redis
• Demonstrated performance of threat modeling, risk assessment techniques, code reviews in the context of DevSecOps security
• Knowledge of Application Monitoring using tools like Google Stackdriver
• Broad familiarity with other languages like J2EE, Python as we write some code in these as well.
• Experience with Github and advanced Github features.
• Experience of working in Product industry
• Open source contributions, interesting hobby projects.
Your responsibilities would include:
• Your primary focus will be the development of reliable server-side logic that would be used by millions of users daily.
• Augmenting an in-house authoritative serverless real-time multiplayer gaming backend catering lakhs of events every second.
• Designing, implementing and optimising low-latency, high-availability, secure and performant system for our end-user; ensuring “awesome” user-experience.
• Defining and maintaining the database, keeping in mind high performance and responsiveness to all requests-rate.
• Have the ownership of designing architecture, developing, maintaining,
debugging, scaling live backend services.
Job description
Business Development
- Proven track record in Client Acquisition and Business Development with Captive customers, aggressive approach toward winning clients.
- identify potential GIC clients and generate leads, participate in the RFP-Proposal and presentation preparation and delivery process.
Proven track record of increasing revenue through generation of leads and placements
Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry - Good key level contacts and a consistent track record of reaching targets, manage relationships from start to end and provide customer satisfaction
- Must possess strong communication and presentation skills, Excellence in persuasive selling techniques, create enthusiasm for services.
- Should have a knack for experimenting and zeal to explore new ways to interact with client.
Account Management
- Extensive exposure working with captive customers.
- Map the account business unit wise, connect with all the Hiring Managers - build relations in order to generate business requirement.
- Should have extensively worked on Account mapping, mining and farming activities.
- Should have knowledge on end to end IT recruitment process sourcing -Identifying screening short listing interviewing candidates.
- Make timely submissions and provide all the information to the client which is required for making an end client submission. Follow up with the clients on the progress of the submittals made.
Identify new business opportunities and responsible for CRM activities - Set up meetings with client decision makers( practice leaders/Director), create and maintain excellent relationships with clients specified persons and be able to tailor pitch the service according to their specifications.
- Own the client requirements and delight the customer with quality & timely delivery.
- Manage sourcing, screening and assessing profiles as per client requirements from various channels, mainly through references and social networking.
Guide & motivate the team to source profiles, screening them and engaging with the candidates. - Be hands on in above activities and contribute significantly to the total closures. Experience in handling multiple clients escalations/ issues
- Excellent presentation, Oral and Written Communication Skills, Strong people skills, assertive and ability to lead and engage with all stakeholders
- Focused more on Strategy planning and the targets
CC++Responsibilities:
1. Perform R&D in computer graphics and video contents editing. Help to develop new video editing/processing algorithms for our video and live streaming pipeline. Follow up state-of-art work in related fields and keep improving overall performance of our products.
2. Research and optimize algorithms/strategies of short video and streamed video coding.
3. Research and develop practical image enhancing algorithms. Follow up state-of-art work in related fields and keep improving overall performance of our video systems.
iOS App Development
Swift
Objective C
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Full Stack Developer - Averlon