Sales Executive

• Own end-to-end delivery of Oracle Fusion application services
• Act as primary contact for client stakeholders for service performance
• Oversee incident, problem, and change management
• Monitor SLA adherence, produce performance dashboards, and ensure governance compliance
• Drive service improvements, resource allocation, and escalation management
• Coordinate offshore/onsite teams and ensure smooth service transition
• 8+ years’ experience in application support/service delivery
• Knowledge of ITIL processes
• Strong analytical, coordination, and reporting skills
• Proven experience in managing application support teams
• Excellent stakeholder management, communication, and leadership skills

AI based systems design and development, entire pipeline from image/ video ingest, metadata ingest, processing, encoding, transmitting.

Implementation and testing of advanced computer vision algorithms.

Dataset search, preparation, annotation, training, testing, fine tuning of vision CNN models. Multimodal AI, LLMs, hardware deployment, explainability.

Detailed analysis of results. Documentation, version control, client support, upgrades.

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

We’re Hiring Full Stack developer (Java, Node) On-site Roles | 6-Month Contract (Extendable)

📍 Location: On-site Banglore (WFH not applicable)

Candidates preferred from south region.

📆 Contract Duration: 6 months (extendable based on performance & project needs)

Full Stack developer

Backend / Full Stack Developers

Experience: 3–5 Years (less exp pls dont share your CV)

Skills Required:

Node.js / Java

Full Stack Development

Job description:

Job description

Qualification : Pharmacy or BSc Plain or any medical background preferred

Freshers are Eligible

a. Will be responsible for

resolution of queries

received through calls for all

queries present in the

question bank

b. Will be responsible for

validation of records

If call is not reachable then do whatsapp call

Job Types: Full-time, Fresher

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: In person

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-12 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in clinical work, very good excel, analytical and writing skills

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

Responsibilities:

• Must be able to write quality code and build secure, highly available systems.
• Assemble large, complex datasets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
• Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Monitoring performance and advising any necessary infrastructure changes.
• Defining dataretention policies.
• Implementing the ETL process and optimal data pipeline architecture
• Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Develop, test, and implement datasolutions based on finalized design documents.
• Work with dataand analytics experts to strive for greater functionality in our data
• Proactively identify potential production issues and recommend and implement solutions

Skillsets:

• Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable datasize (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of datafrom multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Good understanding of Lambda Architecture, along with its advantages and drawbacks
• Creation of DAGs for dataengineering
• Expert at Python /Scala programming, especially for dataengineering/ ETL purposes

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

Job description:

Designation:  UI/UX Designer

Location :  Bangalore

Responsibilities:

• Responsible for designing applications, user interfaces (UI), websites, mobile app & Dashboard design using Adobe Designing Tools
• Provide user interface design for Web-based projects, including dashboards, widgets, and products.
• Update UI per changing needs and requirements.
• Designing user interface for desktop and Web-based products.
• Create interactive prototypes and UI specifications, including screen layouts, color palettes, typography, and user-interface elements.
• Identify user needs and business requirements such as specifications, templates, storyboards, wireframes, and mock-ups.

Skills and Qualification:

• Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes

• 4+ years of proven experience in designing UI/UX for mobile/web applications.
• Working on applications that are transactional and not informational
• Working with tools such as Figma
• Should have experience of working in start-up environment
• Experience of B2C product design in the financial services domain.
• Good expertise in UX design tools.
• Experience in UI/UX testing.

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

Why Join Fundoodata.com:

• Among India's top B2B Website with annual traffic of 8 Million+
• In market for 15+ Years
• Have 12,000+ Happy Customers
• No firing in Covid times, if you are reading this mail you can see we are Hiring to grow more.
• Regular CSR the weaker section of activity to support society, planting trees for a greener planet etc.

Key Responsibility and Work Profile:

• Generate leads for new business development and facilitating closure
• Calling assigned customers to fix appointment and present product solution
• Lead generation through Cold calling, emailing and Social connect.
• Following up with existing customers to up sell or cross sell.

Required Key Skills:

• Should LOVE sales and have flair for business development, networking
• Should be comfortable with Cold calling
• Very strong presence and activity on LinkedIn
• Effective email marketing and written communication.
• High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
• Persuasive oral communication with good command of English and Hindi added preference for knowing more language.

Benefits of Joining Fundoodata.com:

• We have 1st & 3rd Saturday off and 2nd & 4th Saturday half days,
• Young and vibrant work culture
• Highly professional & friendly environment and no late sitting beyond office hours
• Ethical environment so that everyone working in the organization is happy.