Sales Executive

Job Title: Lead Java Developer

Location: Bangalore

Experience: 8-12 years (only)

Job Overview:

We are looking for a highly experienced Java / Backend Developer with a strong background in investment banking/trading/brokerages to join our team. The ideal candidate will have extensive experience in developing front office and middle office systems which require high availability, high reliability and low latency/high throughput performance profiles.

Skills & Qualifications:

• 8 to 12 years of experience in Java development, with at least 4 years in the investment banking/financial services domain.
• Strong knowledge of Java, Spring Framework, RESTful web services.
• Hands-on experience with AWS Cloud and related services. Knowledge of Kubernetes is a plus.
• Solid experience with Kafka and/or messaging protocols.
• Familiarity with SQL databases (e.g., Postgres/Oracle).
• Strong problem-solving skills and ability to work in a team.
• Ability to understand and work with distributed systems / microservices architecture.
• Solid written and verbal communication skills to interface with other technology and business stakeholders.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

You will:

• Collaborate with the I-Stem Voice AI team and CEO to design, build and ship new agent capabilities
• Develop, test and refine end-to-end voice agent models (ASR, NLU, dialog management, TTS)
• Stress-test agents in noisy, real-world scenarios and iterate for improved robustness and low latency
• Research and prototype cutting-edge techniques (e.g. robust speech recognition, adaptive language understanding)
• Partner with backend and frontend engineers to seamlessly integrate AI components into live voice products
• Monitor agent performance in production, analyze failure cases, and drive continuous improvement
• Occasionally demo our Voice AI solutions at industry events and user forums

You are:

• An AI/Software Engineer with hands-on experience in speech-centric ML (ASR, NLU or TTS)
• Skilled in building and tuning transformer-based speech models and handling real-time audio pipelines
• Obsessed with reliability: you design experiments to push agents to their limits and root-cause every error
• A clear thinker who deconstructs complex voice interactions from first principles
• Passionate about making voice technology inclusive and accessible for diverse users
• Comfortable moving fast in a small team, yet dogged about code quality, testing and reproducibility

Skills: Mernstack, Reactjs,experess,nodejs,MongoDB,PostgreSQL,

Domain knowledge: MERN/PERN stack (Mongo/PostgreSQL, ExpressJS, ReactJS, NodeJS)

Requirements:

• Academics (10th, 12th and Bachelors) > 70-75%
• Highly proficient in ReactJS, NodeJS (ExpressJS)
• Basic knowledge of PostgreSQL/MongoDB is a plus
• Should have expertise in developing data driven, responsive, modern web applications
• Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
• Strong fundamentals in programming concepts
• Knowledge of web development concepts and databases
• A really strong passion to towards technology
• Entrepreneurial attitude

Roles and Responsibilities:

• Develop, deploy and maintain IIoT platform used by the whole of Company
• Roll out similar IoT systems across the globe
• Understanding the functional domain deeply

Frontend Web Developer Responsibilities

• UI Development: Develop interactive and responsive web applications using React.
• API Integration: Integrate with RESTful APIs to fetch and display data dynamically.
• AI/ML Integration: Collaborate with AI/ML engineers to integrate AI models into the frontend, providing real-time insights and enhancing data-driven features.
• Dashboard Creation: Design and implement dashboards that provide comprehensive overviews of data, powered by AI/ML insights.
• Graph Integration: Utilize libraries like D3.js, Chart.js, Plotly or Recharts to create interactive and visually appealing graphs and charts.
• Data Comparison: Implement features to compare data across different time periods and datasets.
• User Interaction: Implement AI-driven user interaction features such as chatbots, virtual assistants, and recommendation systems.
• State Management: Implement state management solutions using Redux and Context API.
• Collaboration: Work closely with backend developers to ensure seamless API integration and data flow.
• Performance Optimization: Optimize application performance and ensure cross-browser compatibility.
• User Testing: Conduct user testing and gather feedback to improve UI/UX.
• Code Quality: Write clean, maintainable, and efficient code, participate in code reviews, and provide feedback to peers.
• Documentation: Maintain comprehensive documentation for the frontend codebase and components.
• Industry Trends: Stay up-to-date with the latest industry trends and technologies to ensure the application remains current and competitive

Job Responsibilities                      

1.      Monitor legal risk in real estate documentation and advise clients accordingly.

2.      Interpret laws, rulings and regulations for real estate transactions.

3.      Draft and negotiate real estate transactions.

4.      Draft routine leases and amendments.

5.      Manage regulatory and compliance-related services.

6.      Support legal and general advisory needs associated with a large-scale real estate portfolio.

Requirements:

1.      1 to 3 years’ experience minimum

2.      Kannada language is must

3.      Real estate background experience is must

Required Skills:

1.      Basic experience in real estate law and industry knowledge that includes litigation, lease transactions, property management, and purchase and sale transactions.

2.      Basic experience in title insurance underwriting, curative and claims.

3.      Basic understanding of foreclosure.

4.      Analytical thinker with basic conceptual and research skills.

5.      Natural leader who displays sound judgment and attention to detail.

6.      Proficient with Microsoft Office programs

 If you are passionate about technology and asynchronous, reactive systems sound like fun then join our small team of developers who are defining the digital payments space in India. A place with lot of potential to learn payments domain and unleash the engineer in you to build scalable, reliable, low-latency systems to help banks reduce the digital divide. 

Responsibilities

• Developing new software based on the client or organization requirement.
• Working on the Change Requests raised by clients.
• Understanding the business requirement of client and provide software solution to solve the business requirement.
• Analyzing the existing software/solution/code and enhance it as per requirement.
• Debugging/ Analyzing existing software/ services and carry out changes as per
•  
• Co-ordination with the onsite team and provide solution to the problems/ enhancements/bugs etc. reported.
• Working with field engineers, need to visit customers if the problem is more serious.
• Support Deploying, testing of new releases/bugs/issues in new patches and support
• client in testing if required.
• Support on-site team or clients during production release/ DR / System upgrade etc.

Skill-Set Requirement

• Excellent knowledge and in hand experience of working on JAVA, HIBERNATE and SPRING.
• Good knowledge of Any Database (Oracle/SQL/MYSQL etc.) DDL &DML queries.
• Knowledge of the software life cycle.
• Strong knowledge of the OOPs concepts.
• Good analytical and problem-solving skills.
• Good communication skill.
• Prior knowledge of Linux operation system is welcomed/preferred.

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift

Job Description::

• Promoting client businesses through social media and marketing platforms

• Execute marketing strategies and implementation of marketing plan

• Working on achieving target and generating revenue, Brochure/ Catalogue designing

• Participating in Event Will be responsible to bring students to the Institute

• Banding of Company

• Social media management

• Energetic, Smart

Skills::

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Website - https://praxinfo.com/">https://praxinfo.com/