UX Writer

🚀 We Are Hiring | Salesforce US Consulting Sales – Business Development Manager

We’re actively looking for a Business Development Manager with proven experience in Salesforce Consulting Sales, specifically targeting the US market. This is a full-time, onsite role for individuals who are passionate about enterprise sales and building long-term client relationships within the Salesforce ecosystem.

🔍 Role Overview:

Position: Business Development Manager – Salesforce Consulting Sales

Industry: IT Services / Salesforce Consulting

Location: Onsite – Noida, Sector 62 (NCR region)

Working Days: Monday to Friday (5 days working)

Experience Level: 3–7 years in Salesforce sales, with at least 2+ years in consulting services sales for the US market

✅ Mandatory Requirements:

Must have hands-on experience selling Salesforce Consulting Services (implementation, customization, integration, support, etc.)

Strong understanding of Salesforce ecosystem and partner network

Experience in end-to-end sales cycles, including lead generation, prospecting, client meetings, proposal building, and closing deals

Demonstrated success in selling to US-based clients (preferably SMBs and mid-enterprise)

Should not be limited to Salesforce product/license sales – consulting services sales is essential

📚 Training & Support:

Structured onboarding and domain-specific training will be provided

Ongoing support from technical pre-sales and delivery teams to help close deals

🎯 Key Responsibilities:

Identify and qualify new opportunities for Salesforce consulting services in the US market

Build and maintain a strong sales pipeline and client relationships

Collaborate with delivery and technical teams to ensure alignment on client needs and expectations

Actively participate in RFPs, proposals, and client presentations

Maintain and update CRM records with accurate sales data and progress

💡 What We’re Looking For:

Excellent communication and presentation skills

Strong client engagement and consultative selling approach

Passion for technology, business consulting, and continuous learning

Self-motivated, target-driven, and able to work independently in a fast-paced environment

📣 Referrals Welcome!

If you know someone with the above experience, especially in Salesforce consulting sales for the US market, we’d love to connect. Please feel free to share referrals or tag potential candidates.

Let’s build success together – one Salesforce solution at a time!

Mandatory skill requirement:

1. Salesforce Configuration and Customization experience
2. Hands on Experience in Vlocity FlexCards, Omniscripts, dataraptors
3. Experience in Vlocity Health/Insurance domain

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Ensure limited system failure and increase up-time and availability of the various company apps.
• Understand the current application infrastructure and strive for making it better.
• Automate infrastructure and develop tools and processes to improve the customer experience and reduce support time.
• Work closely with a team of developers and solution strategists to develop, deploy and troubleshoot the deployment and infrastructure issues.
• Manage full application stacks from the OS through custom applications using Amazon cloud-based computing environments.
• Set up a monitoring stack.
• Implement the application’s CI/CD pipeline using the AWS stack. Increasingly automate and improve the testing plans and development workflows and tools.
• Work closely with the engineers to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements.
• Manage a continuous integration/continuous deployment methodology for the server-based technologies.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.
• Support internal and external customers on multiple platforms.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Learn on the job and explore new technologies with little supervision.
• In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.

Skills:

• Experience with the core AWS services, plus the specifics mentioned in this job description.
• Experience working with at least one of the following languages: Node.js, Python, PHP, Ruby, Kotlin or Java.
• Proficient with Git and Git workflows and hosted enterprise Git solutions like GitHub.
• Ability to troubleshoot distributed systems.
• Experience with. AWS EKS Kubernetes infrastructure setup.
• Experience creating Cloud Formation Template to create Auto Scaling Groups, Route 53, DNS, back-end database, Elastic load balancer, VPCs, Subnets, Security Groups, Cloud Watch, S3, IAM roles, RDS DB instances, and to provide those instances and configure those resources to work together reducing the manual effort.
• Experience in deploying and monitoring microservices on Kubernetes, AWS ECS, and AWS EKS
• Security aware and ensures that all systems are security standards-compliant.
• Good background in Linux/Unix administration.
• Experience with building or maintaining cloud-native applications.
• Minimum 3-5 years of cloud development experience, preferably AWS
• Experience with CI/CD tools like Jenkins preferred.
• Good analytical and communication skills
• Bachelor’s Degree in Computer Science, Engineering or a related technical discipline

• Ideal candidate should have 4-7 years of hands-on product design experience with mobile and web products, and proven leadership and team-building skills.
•  An outstanding portfolio that showcases your foundation in ideation, visual design, interaction and delivery
• Ability to understand and analyze user needs and conduct frequent, iterative usability testing in parallel with development. 
• Highly proficient with designing & prototyping tools like Sketch, Zeplin, Balsamiq, llustrator / Photoshop. 
• Deep understanding of design methodologies, principles and visual design.
• Someone with a MDes from any premium design colleges with 4-5 years of experience or a Bachelor with minimum 5 years of experience
• Strong in visual UI skills and have basic knowledge of UX.
• Good Communication skills
• People Management skills
• Ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles