Sales Manager

Job Description

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. 

Key Responsibilities 

Customer Engagement & Support 

• Provide first-level support to customers during onboarding, implementation, and post-implementation stages. 
• Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. 

Product Understanding & Troubleshooting 

• Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. 
• Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. 

Documentation & Process Adherence 

• Maintain detailed records of customer interactions and resolutions using internal tools. 
• Follow defined processes for issue tracking, escalation, and communication.  

Internal Collaboration 

• Work closely with the product and engineering teams to relay feedback and recurring issues. 
• Coordinate with the Customer Success team for smooth handovers and ongoing account support. 

Requirements 

Education 

• Bachelor’s degree in B.Tech, BCA, B.SC or a related field. 

Professional Experience 

• 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. 
• Experience working in with global clients is an added advantage 
• Experience & comfortable working in night shifts. 

Skills & Tools 

• Strong written and verbal communication skills in English. 
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. 
• Ability to learn and work with web-based platforms and support tools. 

Personal Attributes 

• Self-motivated with a high sense of ownership and accountability. 
• Strong analytical and problem-solving abilities. 
• Flexible and willing to work rotational and night shifts as required. 

What We Offer 

• Competitive compensation and benefits package. 
• Opportunity to work with a global SaaS platform impacting enterprise sales teams. 
• A collaborative and fast-paced environment with room for learning and growth. 
• Cross-functional exposure across product, engineering, and customer success teams. 

Company Cashflo

Salary: Upto 60LPA

ESOPs

Exp: 5-8Y

We are looking for someone who loves a challenge, is ambitious, super tenacious, and

persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a knack for

understanding customer needs, and loves to get sh*t done! If you check these boxes - we want

to talk to you!

Responsibilities:

Work closely with the Founder/CEO and to define and build the CashFlo platform

Identify customer problems, and latent needs & devise a product roadmap

Communicate and evangelize product output through low-fidelity designs

Collaborate with Sales and Customer Success to understand and eliminate obstacles to

adoption and usage

Work with Marketing to bring new features to life on various communication touchpoints

Collaborate with engineers and designers to arrive at detailed solutions to problems

Execute

Own the roadmap for one or more parts of the product

Work with engineering and design to plan launch scope

Together with engineering and design, break-down scope into launch iterations

Deliver product features as per timelines

Requirements:

Strong communication (written & verbal) and interpersonal skills

You should have worked at a startup or started your own company that shipped a product

An engineering / technical background that will allow you to reason about product

trade-offs and make good choices without significant input from engineers

At least 5 years of experience in a Product Management role

Attention to detail - great products are all about the details

Passion for getting the job done - A combination of grit, hustle and problem-solving skills

to deliver results on time

Prior exposure to the Fintech landscape and understanding of trends in financial services

Responsibilities

• Design and implement advanced solutions utilizing Large Language Models (LLMs).
• Demonstrate self-driven initiative by taking ownership and creating end-to-end solutions.
• Conduct research and stay informed about the latest developments in generative AI and LLMs.
• Develop and maintain code libraries, tools, and frameworks to support generative AI development.
• Participate in code reviews and contribute to maintaining high code quality standards.
• Engage in the entire software development lifecycle, from design and testing to deployment and maintenance.
• Collaborate closely with cross-functional teams to align messaging, contribute to roadmaps, and integrate software into different repositories for core system compatibility.
• Possess strong analytical and problem-solving skills.
• Demonstrate excellent communication skills and the ability to work effectively in a team environment.

Primary Skills

• Generative AI: Proficiency with SaaS LLMs, including Lang chain, llama index, vector databases, Prompt engineering (COT, TOT, ReAct, agents). Experience with Azure OpenAI, Google Vertex AI, AWS Bedrock for text/audio/image/video modalities.
• Familiarity with Open-source LLMs, including tools like TensorFlow/Pytorch and Huggingface. Techniques such as quantization, LLM finetuning using PEFT, RLHF, data annotation workflow, and GPU utilization.
• Cloud: Hands-on experience with cloud platforms such as Azure, AWS, and GCP. Cloud certification is preferred.
• Application Development: Proficiency in Python, Docker, FastAPI/Django/Flask, and Git.
• Natural Language Processing (NLP): Hands-on experience in use case classification, topic modeling, Q&A and chatbots, search, Document AI, summarization, and content generation.
• Computer Vision and Audio: Hands-on experience in image classification, object detection, segmentation, image generation, audio, and video analysis.

Proven experience in sales and business development, preferably within the

education sector, specifically in selling admission management solutions to CBSE,

ICSE, IGCSE, IB, and boarding schools.

● Strong understanding of the admission processes and challenges faced by

educational institutions.

● Excellent communication and presentation skills, with the ability to effectively

engage with school stakeholders at all levels.

● The proactive and results-driven mindset with a track record of meeting or

exceeding sales targets.

● Ability to build and nurture long-term relationships with customers.

● Strong negotiation and closing skills, with attention to detail in contract and

agreement management.

● Exceptional organizational and time management skills, with the ability to prioritize

tasks effectively.

● Willingness to travel within the assigned territory as required.

Type, Location

Mumbai, Maharashtra, India

Desired Experience

4+ years

Roles and Responsibilities :

Skills required :

• Strong knowledge of javascript programming, ReactJS, HTML5, CSS3, SASS, ES6 Strong knowledge of modern responsive design techniques
• Strong knowledge of stateless microservices (node/java/etc..), HTTPS/REST, JSON, Webpack/Grunt/Gulp
• Very good understanding and implementation experience of web application UI using OpenID Connect login/authentication
• Version Control – Git, CI/CD of UI projects(e.g. CircleCI, Travis CI, Jenkins), configuration and deployment of static UI assets

Must have skills :

• Must have at least 4 years of industry experience in white labeled Front End web application design & development
• Experience in Test Driven Development, Front End testing and performance optimization (e.g. Jest, unit testing, end-to-end testing)

Hood is a new-age anonymous social network.

Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.

Role & Responsibilities

• Execute full lifecycle software development
• Architect and conceptualize the product from initiation
• Program well-designed, testable, efficient code Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Integrate software components into a fully functional software system

Qualifications: -

• Bachelor's degree in Computer Science, Software Engineering or a related technical discipline.
• 2-4 years of experience in software design and development.
• Strong coding skills (JavaScript/Typescript, Node.js).
• Strong database design (MySQL/DynamoDB) and query writing skills with a commitment to performance and efficiency.
• Working knowledge of RESTful API paradigms.
• Experience building distributed domain-driven microservices.
• Strong understanding of database and storage fundamentals.
• Experience with AWS stack.
• Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
• Knowledge of React.js is a plus.
• Startup experience is a plus.

What you can expect from us

1.Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll cover your bill.

2.Health insurance for you and your family.

What happens after you apply?

Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.

Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.

Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.

Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.

If we mutually enjoy the 4 steps, we onboard you with a big smile :)

NOTE

At any step, if things don't work out, we will proactively send out an email. You are welcome to

ask for detailed feedback and re-apply in the future.

We prefer [Passion>Skills>Education]

Looking to fill 100+ positions with an MNC client.

Location: Bangalore

Experience: 3-5 years

Need Immediate to 15 days joinees

Initial 6 months will be payroll under the MNC's vendor after which it will be permanent with them (C2H)

Skills:

• Java, Selenium, Strong communication skills
• Need candidates who can join in 15 days or less

About Us

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least understood and least transparent industries.

Our goal is to simplify buying auto parts for everyone through our business, education and community. We are obsessively passionate about it. 

Job brief

We are looking for an experienced content writer to join our dynamic content team and enrich our website/social media with new blog posts, guides, marketing, and ad copy.

As a content writer, you’ll be working with teams across the company to create valuable content to educate our customers.

Content writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles.

If you’re familiar with producing online content for the Indian automotive industry and have an eye for detail, we’d like to meet you.

Responsibilities

Develop, write and deliver persuasive copy for the website content, email marketing campaigns, sales collateral,

ad copies, videos, and blogs

Research industry-related topics

Write clear marketing copy to promote our products/services

Write appealing ad copy to promote our brand and our services

Build and manage an editorial calender; coordinate with teammates to ensure standards

Proofread and edit blog posts before publication

Coordinate with marketing and design teams to illustrate articles

Conduct simple keyword research and use best SEO practices to write SEO friendly content

Promote content on social media

Identify customers’ needs and gaps in our content

Requirements

Proven work experience as a content writer, content marketer, copywriter or similar role

Experience creating strong, engaging content

Portfolio of published articles

Highly proficient at research through authoritative and up-to-date sources

Able to think critically about writing ‘Voice’ to relate to a target audience

Motivated and deadline driven

Responsive to management through email, text and phone, in regard to project assignment and deadlines

An understanding of best SEO exercises

Excellent writing and editing skills in english

Ability to meet deadlines

A bachelors degree in Marketing, English, Journalism or related field

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.