Sales Executive

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Responsibilities:

* Generate leads through cold calling, email campaigns & networking events

* Convert prospects into paying customers via B2B sales techniques

* Manage existing accounts for upselling & retention purposes

• Architect and Develop: Design, implement, and maintain high-performance backend services using Java/Golang and intuitive frontend interfaces using React.
• Technical Leadership: Provide technical guidance and mentorship to junior developers, promoting best practices and fostering a collaborative environment.
• Code Quality: Write clean, efficient, and well-documented code following industry best practices and coding standards.
• Collaboration: Work with backend developers, frontend developers, product managers, and other stakeholders to gather requirements and deliver robust solutions.
• Performance Optimization: Identify and address performance bottlenecks and scalability issues.
• Debugging and Troubleshooting: Diagnose and resolve complex issues in both backend and frontend components.
• Testing: Implement comprehensive testing strategies, including unit tests, integration tests, and end-to-end tests.
• Continuous Learning: Stay current with the latest industry trends, technologies, and best practices in full stack development.

About MoveInSync:

MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer. 

MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years. 

Roles & Responsibilities: 

1. Stakeholder Coordination: Collaborate closely with employees, SPOCs, peers, and vendors to maintain effective, win-win relationships.
2. Vendor Management: Ensure consistent, high-quality service delivery by transport vendors through structured vendor management, including regular performance reviews and service level reporting.
3. Fleet Quality Assurance: Oversee that all vehicles meet required standards for maintenance, cleanliness, licensing, safety, and driver etiquette. Ensure drivers are properly licensed, well-groomed, and in appropriate uniform. Drive improvement initiatives with fleet partners.
4. EHS & Emergency Handling: Ensure compliance with Environmental Health and Safety (EHS) protocols, especially concerning female employee safety. Implement procedures for emergency response, including handling vehicle incidents.
5. Cab/Vendor Allocation & Routing: Utilize the MoveInSync tool to plan routes based on shift rosters, aiming to optimize cost and meet defined service levels.
6. Communication Management: Maintain clear two-way communication to avoid missed pickups and service gaps.
7. Escalation Handling: Manage real-time escalations, service disruptions, and failed pickups promptly and effectively.
8. Transport Cost Efficiency: Monitor and manage operational transport costs, aiming for continuous cost optimization while maintaining service quality.
9. Reporting: Generate and share reports including OTA/OTD, No-Show summaries, and any other client-required documentation.
10. Central Coordination: Liaise effectively with the centralized THD and tracking teams to ensure smooth operational flow.

Key Skills Required:  

• Graduate with 2 to 4 years of experience in managing employee transport for 400–500 staff in a corporate, transport Industry, or similar environment.
• Proficient in Excel with strong communication skills—both written and verbal—in English and the local language.
• Prior experience with MoveInSync or similar transport automation tools is preferred.
• Willing to work in shifts; must be hardworking, proactive, and enthusiastic.

Job Synapsis

Are you a passionate person who is willing to thrive in the field of Human Resources in a Product based company? Are you an avid learner who just wants to excel in the role as an HR? We believe you are the right choice of talent we are looking for.

To us, smooth operational activities is key theme for thriving business. It implies that HR Operations duties will involve managing employee activities such as employee relations, Training & development, employee engagement, grievance’s, Performance Appraisals etc.

 Responsibilities

• Monitor internal HR systems and databases
• Act as a consultant to managers and staff regarding policies and procedures
• Address employees’ queries on issues related to compensation and all other relevant topics
• Prepare employees for assignments by establishing and conducting orientation and training programs
• To conduct timely various employee engagement activities
• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
• Asses and maintain employee benefits programs and inform employees of the same
• Complete HR operational requirements by scheduling and assigning employees; following up on work results & nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance & timely feedback
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management.
• Manage employee benefits, including broker/ vendor relationships, enrolment, claims resolution, and general employee inquiries
• Manage the employee onboarding and offboarding processes to enhance new and departing employee experience
• Recommend new approaches, policies and procedures
• Act as the primary HR point of contact for all ISO & Internal audits and work with internal teams and manage HR compliance documentation, process and audits
• Other duties as assigned.

What we are looking for…

• Fresher to 1 years of related HR operation’s experience required, with prior experience with product based or startup will be plus.
• People oriented and results driven.
• Strong communication skills.
• Knowledge of any HRMS.
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labour law and HR best practice.
• Degree in Human Resources or related field

Plz find the below jd for Recro.io and JD attached below .

Please find below the JD for this role.

Request to share some profiles as this is a priority role.

Details: (2 weeks WFO and then Remote - US Shift (3 hours anytime in morning/afternoon and rest of 5 hours from 8 PM to 1 AM))

Experience: 6 - 8 years

Budget - 16 LPA

if strong can consider 5 years of experience also.

Skill sets: .NET, MVC, .NET Core, Angular 2+, MySQL, 

Primary Responsibilities:

• Design and develop software applications using .NET, MVC, .NET Core, Angular 2+, MySQL, Javascript, HTML5, and CSS.
• Collaborate with product managers, designers, and other engineers to define software requirements and specifications.
• Write clean, efficient, and maintainable code while adhering to coding standards and best practices.
• Troubleshoot, debug, and resolve software defects and issues in a timely manner.
• Optimize application performance and ensure scalability.
• Perform code reviews and provide constructive feedback to team members.
• Stay updated on the latest industry trends and technologies to continuously improve your skills.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience in software development with expertise in .NET, MVC, .NET Core, Angular 2+, MSSQL, Javascript, HTML5, and CSS.
• Strong problem-solving skills and the ability to think critically to identify and resolve complex technical issues.
• Excellent communication and teamwork skills.
• Self-motivated and able to work independently as well as part of a team.
• Experience with version control systems (e.g., Git) is a plus.

Regards

Divya Mounica

HR Recruiter

Responsibilities:

• Develop high-quality, reusable, and efficient frontend components using React.js.
• Collaborate closely with UI/UX designers and backend developers to translate design concepts into functional interfaces.
• Participate in architectural discussions and contribute to the overall frontend design and development strategy.
• Optimize applications for maximum speed and scalability, ensuring exceptional performance across various devices and browsers.
• Identify and address performance bottlenecks, troubleshooting and debugging frontend-related issues as they arise.
• Stay current with industry trends, best practices, and emerging technologies, and recommend their incorporation into projects when applicable.
• Mentor and provide guidance to junior developers, fostering a culture of continuous learning and skill development.
• Collaborate with the QA team to ensure the delivery of high-quality software through rigorous testing and code reviews.
• Contribute to the documentation of frontend architecture, coding standards, and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Minimum of 3 years of professional experience as a React Developer.
• Strong proficiency in React.js and its core principles, with a solid understanding of state management (e.g., Redux) and component lifecycle.
• Proficiency in JavaScript, HTML5, and CSS3, Bootstrap, JQuery with an eye for design and user experience.
• Knowledge of version control systems, particularly Git.
• Ability to write clean, maintainable, and well-documented code.
• Strong problem-solving skills and the ability to work effectively in a collaborative team environment.
• Excellent communication and interpersonal skills.

• Overall accountable for achieving monthly deals target and quarterly revenue target
• Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
• Responsible for building solid qualified pipeline.
• Pursue hot/warm leads and convert them into business.
• Provide operational support for all sales processes including alliances, pipeline
• progression, sales proposals, collections dashboards etc.
• Understand client’s needs and identifying the right solution to solve those busines schallenges
• Understand competitive landscape and constantly improve market intelligence
• Ensure selling effectiveness across the sales cycle.
• Build client database
• Support marketing activities across regions.

• Indian market - Lead generation
•  Maintaining the database
•  Cold calls, setting up the meeting
• 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
• testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
• Must be hunter with ability to identify opportunities and convert leads into pursuits
•  Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
• have the drive to win over competition
•  Must have achieved / over-achieved revenue targets consistently.
•  Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
• Must have adequate exposure to client management and buyer processes including vendor registration etc.

Job description: Digital Marketing

Exp: FRESHER

Work Location: Madurai-onsite

Job Description:

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)