Director Of Engineering

• The entire development lifecycle of all our consumer applications
• Working closely with the Product, QA, UX & Engineering teams on strategy, solutioning and execution.
• Managing everyday activities of the consumer engineering team
• Working closely with the core platform engineering teams to design seamless integration
• Owning management and execution of features and ensure delivery timelines
• Building & mentoring the consumer engineering team
• Working with the overall leadership team in creating and driving the company vision and it’s goals

• 8+ years of experience designing and developing complex, interactive consumer applications
• Working with / managing both mobile and web applications
• Ability to present complex technical information clearly and concisely to a variety of audiences

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

We are looking for

We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.

The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.

As a Director Engineering in Acqueon you will….

Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

• Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
• Chalk-out and implement the vision, technology roadmap and business goals
• Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
• Managing the development and delivery of complex features from design to production according to product requirements
• Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
• Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
• Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
• Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
• Expertise in highly transactional, large relational and complex systems
• Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
• Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
• Strong technical competence with a track record of individual technical accomplishments

As a Director in Acqueon you will need….

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
• With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
• Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
• Experience in developing scalable, concurrent, low-latency, fault tolerant systems
• Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
• Previous experience in working with other international R&D, product management and support teams
• Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
• Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
• Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
• Willingness to work in a fast paced, and driven team in a context-switching environment
• Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus

1. Own Architecture and Design for one or more verticals end to end
   Work with stakeholders (Product teams, Partners, UI/UX teams & Vendors) to create right architecture for large scale, large volume consumer facing applications
2. Ability to work in ambiguous environments
3. Be on top of emerging technology and make recommendations to future-proof products and solutions
4. Ensure that systems are architected to be secure and resilient through the effective application of security and Business Continuity principles
5. Lead the definition and validation of architecture principles and standards

CITRIOT – Job Description for Tech Lead

Responsibilities:

• Determining project requirements and developing work schedules for the team that will be working in a hybrid environment (remote-in person).
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members and managing time effectively to ensure projects are completed to standard in a time-constrained environment of our startup Citriot.
• Identifying risks and forming contingency plans as soon as possible. Be able to update work schedules and performing troubleshooting as required. Example: coming up with an alternative hardware platform or a software tech stack very quickly if one fails or is unable to deliver results, and ensuring that the team is capable of delivering the results.
• Analyzing existing operations and being a mentor towards the interns. Being empathetic towards the employees and resonating well with their level of knowledge and skills; while at the same time encouraging them to achieve more.
• Keeping up-to-date with industry trends and developments (very important).
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders (not required very often, but an important responsibility).

Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field (preferably CS or ECE). The candidate we’re looking for should have a research mindset and can complete projects in strict “startup-friendly” deadlines.
• Experience with Scrum/agile development methodologies.
• 2-5 years experience as a software engineer, firmware engineer or a hardware engineer in lead positions who is familiar with the following software/tools:
  • Experience & expertise in one or more programming languages: Python, JavaScript and C++
  • Experience programming microcontrollers in Embedded C or MicroPython
  • Experience with two or more of the following prototyping environments: Arduino (boards and IDE), Raspberry Pi (headless setup, GPIO programming), Nvidia Jetson/TX1/TX2 boards with setup
  • Strong conceptual knowledge on networking topologies, communication technologies and interfacing protocols (SPI, I2C, CAN, etc.)
  • Have worked on a PCB design project at least once in their career/university
  • Have experience programming embedded boards from either Microchip or STM32 (let us know if you have experience with any others as well)
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills.

If you are interested in the role, we request you to kindly attach a pdf/word file along with your resume(and/or cover letter) mentioning how well you would fit in our company based on the above points.

About QuestionPro:

QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.

Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments. 

Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada. 

https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/

We are a bootstrapped company and proud to have not taken any funding or investment.

QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!

We operate 100% remote. You will be working from any place you desire for this position.

Responsibilities

• Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company
• Develop from the ground up a modular architecture to support a web API
• Manage all aspects of the software life cycle (Requirements gathering, Testing, Deployment, Support)
• Design and implement low-latency, high-availability, and performant applications
• Implement security and data protection
• Build exciting applications by utilizing updated technologies and architectural design patterns 
• Ability to attract talent and build a team. 

Skills & Requirements

   Must-Have:   

• Passionate about creating high-quality, flexible code
• Strong understanding of REST API principles and best practices
• Expertise in Java, 
• Expertise in MySQL/Elasticsearch, Mongo or any NoSQL Database
• Proficient with Git
• Proficient with front-end technologies JavaScript, CSS & HTML
• Proficient in design patterns
• Good understanding of MVC architecture

   Good To Have:

• Python, R, Docker, Kubernetes, ES6+
• Proficiency in ReactJS
• Any experience in ML/ NLP

About us:

We are a team of software avengers, passionate engineers & thinkers designing the future of education. The company has its roots from IIT, IIM Alumni and various SMEs in education space. Here, we all work together with & for a single dream; ‘Education For Everyone, Everywhere.’

Dizvik is an EdTech product-based tech start-up working on exciting technologies & latest tech amendments. We use technology as an effective & efficient tool to create things that are impactful & make education easier. Artificial Intelligence, Augmented Reality, Robust Media Streaming are few of our core areas.

We are a crazy bunch of people having multiple personas always trying to keep things light-hearted! Our roots are not new, the company is nurtured by the well established group excelling since 2003. The founders of Dizvik Technologies own multiple companies & one of those is Dhyeya Educational Services Private Limited (Dhyeya IAS) having more than 20 offline Institutes/Centers in India.

Role Description:

The ideal candidate will be responsible for designing and developing highly scalable, reliable and fault-tolerant micro-services based applications for the company. Using Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Rabbitmq, Redis, Middlewares, CDN, Elasticsearch, this candidate will be able to translate user and business needs into functional and enterprise level product.

Salary Range:  10 LPA to 25 LPA

Job Responsibilities:

• Designing and developing highly scalable, reliable and fault-tolerant backend architectures & applications for the company.
• Coordinate with cross-functional teams (Mobile, DevOps, Data, UX, QA, etc.) on planning and execution.
• Communicate, collaborate and lead the work & team effectively across distributed features
• Owning and working end-to-end on application – from system (server, deployment, configuration management) to back end (container, application, and database).

Requirements:

• Bachelor’s degree or equivalent in Computer Science.
• 3+ years of experience in backend technologies: Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Redis, Middlewares, CDN, Elasticsearch etc.
• Implementation of security and data protection.(CSRF/JWT/ORM and various middleware/DB security implementations).
• Strong problem-solving skills, algorithmic skills, and data structures experience.
• Ability to design and implement low latency RESTful services in Monolith & Microservice both the architectures.
• Data modelling experience in both Relational and NoSQL databases.
• Ability to understand and implement Continuous Integration and Continuous Delivery.
• Experience in troubleshooting server performance memory issues, GC tuning, resource leaks, etc.
• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
• Experience in versioning systems like GitHub, SVN, gitlab etc.

• Responsible for the product engineering road map, quality assurance, and various services organizations.
• Responsible for delivering high-quality software products, on time and within budget.
• Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
• Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
• Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
• Responsible for implementing tools and processes to optimize product engineering throughput and quality.
• Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
• Delivery on project timelines emphasis key deliverables
• Ensure legacy application platform and a stable production environment.
• Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
• Decisive with team decisions and lead and support the team
• Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
• 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute

Experience & Skills Required

• Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
• Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
• Knowledge of various Development practices and programming languages
• Ability to work with multiple levels in the organization with key business holders
• Preferred if has past experience around Customer Account Mgmt System.
• Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
• Excellent with Tech Stack like Java
• Should have awareness of best practices for Software development
• Should be keen on delivering a top-notch product.
• 9-15 years of software development experience, with managerial capacity