Director Of Engineering

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Hiring an Android developer from our IT company Logical Softtech,Indore, M.P.

1) Android developer who has done projects on Android studio or React native or Flutter can apply for the job roles.

2)He should have knowledge in JSON parsing and sdk, plugin, 3rd party integration.

3) Job Location : work from office Indore location only

🚀 Hiring: Social Media Strategist (E-commerce - Online Supermarket) | Work from Home + Dubai Visits

📍 Location: Remote (India) | 2x Visits to Dubai per Year

🏢 Industry: E-commerce | Online Supermarket

💼 Company: Campkart (Dubai-based Startup)

📌 Employment Type: Full-Time | Paid Position

Are you a results-driven Social Media Strategist with a passion for e-commerce and a proven track record of driving measurable growth? Join Campkart, a fast-growing Dubai-based online supermarket startup, and play a key role in shaping its digital presence.

🔹 Key Responsibilities:

✅ Develop & execute high-impact social media strategies to drive brand awareness, engagement, and customer acquisition.

✅ Manage & optimize content for Facebook, Instagram, TikTok, LinkedIn, YouTube, and other platforms.

✅ Analyze performance metrics to refine campaigns and implement data-driven strategies.

✅ Collaborate with the Dubai team to align social efforts with business objectives.

✅ Work with designers to create compelling visuals (Graphic design skills are a plus!).

✅ Stay updated on industry trends and adopt innovative marketing tactics.

🔹 Candidate Requirements:

✔ Proven experience as a Social Media Strategist in e-commerce (preferably online supermarkets).

✔ Strong analytical skills with a history of driving significant growth in previous roles.

✔ Fluency in Hindi (Knowledge of Bangla is a plus).

✔ Ability to work independently and thrive in a fast-paced startup environment.

✔ Willingness to travel to Dubai twice a year for team collaboration.

✔ Bonus: Experience with graphic design and performance marketing.

🌟 Why Join Campkart?

🚀 ESOPs available for top-performing talent who drive impactful change.

🌍 Remote role with Dubai visits to stay connected with the team.

💡 Opportunity to shape the future of an emerging e-commerce startup.

📩 How to Apply?

Submit your CV & portfolio

As an Event Management Intern, you will be responsible for planning and executing school events, student activities, and special programs. Gain experience in event coordination and logistics.

Benefits:

● Exposure to large-scale event planning

● Skill development in project management

● Hands-on experience in student engagement activities

Key Responsibilities:

✔ Plan and coordinate school events and celebrations

✔ Manage event logistics and student participation

✔ Work with faculty and staff to organize activities

Requirements:

● Strong organizational and multitasking skills

● Interest in event management and public relations

About the company

unHR is the brand name for Talent Loans Technologies Pvt. Ltd.

We provide HR-shared services to startups and small businesses who are either looking to hire their first HR or are struggling to manage their HR Processes.

 Roles and Responsibilities

1. Write high-engagement social media content that reflects our brand’s voice
2. Edit and proof work to ensure high editorial standards are met across all content outputs
3. Conducting research to formulate ideas or support writing.
4. Create compelling ad copy, landing pages, and marketing campaigns
5. Write high-quality product descriptions and provide supporting content
6. Work on creating graphics and social media content designs for the brand
7. All designs are to be made on canva.

Requirements

• Strong editorial, proofreading, and writing skills
• Familiarity with keyword research
• Experience with social media and content marketing
• Excellent interpersonal, verbal, and written communication skills
• Ability to manage multiple projects and meet deadlines under pressure
• Must have worked on Canva

• We are looking for a Video Editor who is creative and enthusiastic about creating high-quality, engaging content.

• Use creative video editing techniques to produce innovative content for Daily social media posting, Advertising/Marketing, Awareness campaigns etc.

• Experience in Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop, Adobe Illustrator & Audacity is a must.

• Post-production and editing of all photography and videography.
• Develop graphical animations, GIFs, videos, Typography, and integrate voice-overs.

• Ability to think up creative ideas to promote a brand's products in innovative ways.

• Excellent creative skills and a great eye for detail.

• Build responsive web-pages
• Experience in Javascript, jQuery, CSS, HTML5
• Expert in JavaScript who can build up a JavaScript framework from scratch.
• Possess good knowledge in front-end performance tuning.
• Understands how to use the page speed tool and tackle on issue based on its suggestions.
• Consume REST API's provided by the backend team
• Experience in some modern JavaScript framework like easyUI or reactJS would be a plus