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Department: Customer Service
Employment Type: Full-Time
Shift Type: Rotational Shifts with Weekly Offs
Role Overview:
We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.
Key Responsibilities:
- Handle inbound and outbound voice calls professionally.
- Resolve customer queries and complaints with empathy and efficiency.
- Maintain accurate call records and update CRM tools regularly.
- Ensure customer satisfaction by providing prompt and effective support.
- Work collaboratively with team members to meet daily service metrics.
Requirements:
- Minimum 1 year of experience in a Customer Service (Voice Process) role.
- Excellent verbal communication skills in English.
- Customer-focused attitude with problem-solving ability.
- Comfortable working in rotational shifts and with weekly offs.
- Basic knowledge of CRM tools and systems is a plus.
We are seeking a skilled Data Scientist with min 3 years of experience to join our team in Gurugram. This role will also require travelling within India . The ideal candidate should possess strong analytical skills, a solid understanding of statistical techniques, and hands-on experience with data visualization tools like PowerBI. Additionally, expertise in ETL (Extract, Transform, Load) processes is required.
Responsibilities:
- Analyze complex datasets to extract valuable insights and identify trends.
- Develop predictive models and algorithms to support business objectives.
- Collaborate with cross-functional teams to understand data needs and deliver actionable solutions.
Requirements:
- 3 plus years of proven experience as a Data Scientist or similar role.
- Proficiency in statistical analysis, machine learning techniques, and programming languages such as Python or R.
Join our dynamic team and contribute to driving data-driven decisions that impact our business success!
Requirements
Job title: Talent Partner
Experience: 2·4years
location:- Worl Mumbai (Hybrid}
Salary/rate: Open to discuss
Currently, we are scouting for Talent Partner (Non-IT Recruitment)
About us:
Qrata is a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016,\Ve have served over 100 funded startups ( top brands. some unicorns tool) and hire teams in the spaces of engineering. growth, design and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive \ workplace.
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/
About the role:
Qraca is looking to hire a recruiter \Vho should be experienced, and motivated that can help source and hire for top-funded companies globally. The ideal candidate is a high-energy, strong communicator \ with a knack for engaging experienced professionals.
Responsibilities :
• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of latest CVS).
• Responsible for understanding and analyzing the requircn1ents In different technical skill set categories.
• Creative sourcing methods like Linked·ln, Internal databases, and referrals. head-hunting.
networking.
• Take steps to ensure a positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on tier1
Candidate Requirements:
• The ideal candidate should have zeal togro\v In technical Recruitn1ent i.vorld.
• Must have recruitment/Non-IT hiring experience and expertise In Screening. shortlisting, negotiating and coordinating With the Recruitment process.
• Experience in \Vorking on fob Portnlsis n1andatory
• Experience in full·cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professional With excellent communication skills.
• Well organized & capable of managing Quality and Volumes of open positions
• Bachelor’s degree with a background in math will be a PLUS.
• Must have 5+ years system administration experience with a mix of Linux and Window systems in a medium
to large business environment.
• Must have command level fluency and shell scripting experience in a mix of Linux and Windows
environments.
• Must have experience in one or more public cloud environment: AWS / Azure / GCP
• Must have experience in using automation tools (Cloud Formation, Terraform) to build cloud infrastructure.
• Must have experience in basic MySQL administration – configuration, backups, replication.
• Must have experience in Apache and other webserver administration on Linux platforms.
• Must have exposure to VMware or other enterprise virtualization software.
• Certification with Red Hat or any other Linux variant will be a BIG PLUS.
• Fluent in the use of Microsoft Office Applications (Outlook / Word / Excel).
• Possess a strong aptitude towards automating and timely completion of standard/routine tasks.
• Must be able to work in a complex, dynamic team environment and possess good organizational skills.
• Ability to communicate with individuals and in an articulate, professional manner.
• Experience with automation and configuration control systems like Ansible, Puppet or Chef.
• Ability to organize, prioritize, and handle multiple assignments on a daily basis.
• Previous experience with leading technical projects desired.
• Track record of mentoring junior team members.
A company founded by 2 BITSians with a simple mission statement - “App Business Made
Easy”. We are building a SaaS company focused on the needs of SMB App Developers
from around the world. This is a $15 Billion+ opportunity which is ripe for disruption
especially with increasing internet penetration, adoption and digitization of businesses. We
are profitable from Day-1 and are already growing at breakneck speeds and solving some
really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe
your work should talk for itself and hence focus on KRA and projects.
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery
team. You are the first point of post-sales contact for Appbroda's biggest advertising clients.
The ideal candidate will be super analytical, proactive, and a clear communicator and will
work with complex ad campaigns, managing and optimizing these campaigns using clear
analysis to deliver results.
Ad operations team would manage client relationships, but also bring to the table comfort
with analysis and numbers.Key Responsibilities:
● Work with sales teams to understand client expectations
● Day-to-day management of mobile display campaigns
● Work with the publishing team to secure inventories required for meeting the
client's objective
● Meet and exceed campaign goals through campaign strategy and optimization
● Work with data to arrive at insights and strategies about campaigns
● Day to Day management of profit margins across all campaigns
● Assist in the development of custom creative with internal departments and clients
● Management of client expectations, communication, and reporting metrics
● Help the product management team in designing better products by
communicating market realities and expectationsKey Skills & Experience:
● 1-2 years with GAM minimum
● Strong analytical skills
● Exceptional relationship management and communications
● Teamwork and interpersonal skills● Attention to detail
● Previous experience in a fast-paced start-up environment will be preferred
Responsibilities
- Create & Deliver motion graphics for a variety of media like Websites, and mobile devices among others.
- Working with the Video design Lead to understanding the storyboard in creating exceptional motion graphic videos.
- Assist the Video design team in creating the animation styles.
- keep up with the latest motion design trends & brainstorm to create new design ideas for videos.
- Edit raw video footage, Colour correct, and add effects & Transitions to create innovative video deliverables.
This company is a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for very hands-on SRE (Site Reliability Engineering) engineers with 3 to 6 years of experience. The person will be part of team that is responsible for designing & implementing automation from scratch for medium to large scale cloud infrastructure and providing 24x7 services to our North American / European customers. This also includes ensuring ~100% uptime for almost 50+ internal sites. The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
This person MUST have:
- B.E Computer Science or equivalent
- 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
- 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
- 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
- 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
- Experience configuring/maintaining one monitoring tool.
- Excellent verbal & written communication skills.
- Candidates with certifications - AWS, GCP, CKA, etc will be preferred
- Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).
Experience:
- Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..
Location:
- Remotely, anywhere in India
Timings:
- The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
scalable technical stack, SQL, and big data technologies (preferably with strong data visualization and
analytics products).
Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy,
virtualization, orchestration, elastic scalability).
Experience in architecting, developing Micro services architecture with hand-onn experience.
Experience with Spring, Hibernate, Java, J2EE, Rabbit MQ, REST, Tomcat technologies.
Experience with Javascript UI technologies such as JQuery, Backbone, Bootstrap, AngularJS.
Job Description
Experience, seasoned professional and self-starter and need ability to translate customer/business
challenges and problems into tangible solutions.
Proactively bringing issues and problems to the attention of the team; generating, proposing and
implementing innovative solutions to solve them.
Proactively takes on challenges with a fresh perspective and open mind, with goal to provide continuous
improvement of platform and processes.
Demonstrates creativity, innovation and out-of-the-box thinking in crafting solutions addressing business
requirements, with near and long-term lenses.
Master-level experience and in-depth knowledge of Java platform with any one or more of: JBoss,
WebLogic, Websphere application servers.
Experience and knowledge of developing enterprise applications with i18n, l10n, and accessibility
support.
Preferred AWS certified architect and hands on AWS related technologies
Proven track record of troubleshooting and fixing performance, scalability, and reliability issues (memory
issues, multi-threading, CPU spikes, virtualization, etc.) in Linux/Unix or Windows environment.
Experience with troubleshooting and fixing database performance issues, and SQL tuning.
Experience and knowledge of secure coding best practices (such as OWASP).
Knowledge on BI tools and ETL.
Strong verbal and written communication skills.
Flexibility and ability to work in a fast-paced, rapidly growing environment.
Ability to work with globally distributed and multi-cultural teams.
Develop good development practices to ensure high quality deliverable.
Coach and develop development team members to ensure continuous improvement.
Monitor and assist developers in following established software development processes, policies, best
practices and expectations around coding and testing standards.
Take a hands-on approach in day-to-day development activities of team members including planning of
regular progress update meetings, design and code reviews and project reporting for team members.
Education
Bachelor degree in informatics, life-sciences or equivalent work experience is required.
Indicate below any additional preferred requirements if applicable (optional):
Masters of Science (MS) degree in relevant area of study is preferred.
Experience in testing business intelligence/analytics applications or software for multi-tenant enterprise
SaaS applications is a big plus
Experience with UI/UX testing, and testing products for accessibility
Having certification in CSM or ISTQB or equivalent.
Experience in testing business intelligence/analytics applications or software for multi-tenant enterprise
SaaS applications is a big plus
Scripting experience with bash or python or shell scripting. Must feel comfortable writing automation
scripts
ABOUT VOLKS CONSULTING:
Designs, builds and delivers market-leading HRMS solutions for its customers around the world. We
help drive the revolution with unmatched insight and unrivalled technology, connecting front-end
revenue and relationships with back-end execution and efficiency optimized on a common technology
platform. This platform-based approach is enabling leading companies across the globe to get closer to
their customers and achieve real-world results.
PRIMARY ROLE:
We are looking for a Technical Recruiter to join our Product Hiring team for our clients. Technical
Recruiter responsibilities include sourcing, screening and providing a shortlist of qualified candidates
for various technical roles for our clients. You will also network online and offline with potential
candidates to promote the employer brands, reduce time-to-hire and attract the best professionals.
WHAT YOU'LL DO:
• Understand our clients & become a domain expert for them.
• Understand the client’s requirements & source potential candidates from niche platforms like
stack overflow, GitHub, LinkedIn, etc.
• Parse specialized skills & qualifications to screen resumes.
• Perform pre-screening calls to analyse applicants’ abilities which includes a project based
technical screening.
• Interview candidates combining various methods (eg. – structured interviews, technical
assessment & behavioural assessment)
• Craft & send personalized recruiting emails to candidates.
• Facilitate & finalize the candidate offers & timely follow-up to ensure their joining.
SKILL SETS:
• Proven work experience as a Technical Recruiter (1-3 years).
• Sound knowledge on SDLC &various technologies.
• Passion for learning client domains, technical skills & extensive screening methodologies.
• Excellent resume sourcing skills from various platforms like job boards, LinkedIn, stack
overflow, GitHub, etc.
• Excellent verbal & written communication skills including ability to write quality
professional emails.
• Ability to change oneself in a highly productive & fast paced environment.
• Excellent people skills & coordination skills.








