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Customer Engagement Tools
About us Happay is a fast growing Indian FinTech company based out of Bangalore. Happay redefines the way SMEs and Enterprises manage their business spends. With the help of technology, Happay helps organizations break loose from the shackles of manual and paper-based processes and empowers them with mobility and automation. Our product is loved by 4500+ businesses across 40+ industry verticals. ROLE : Service Delivery Manager LOCATION : Bangalore YEARS OF EXPERIENCE: 3+ years Job Overview: To oversee the delivery of services and service technology to our company's clients or customers. To evaluate customer feedback to develop quality improvement processes. Roles and Responsibility: Need to establish Delivery Processes efficiently. Responsible for building partnerships and liaising with team leaders to determine services. Should be able to help in acquiring new clients and partners. He/She should constantly be able to assess customer feedback and make necessary improvements. Validating the leads received and exploring how Happay can add value in companies. Identify new business and aid in organization growth strategies Analysing data and making deductions out of it. Required to tracking customer sales and conduct touch base activities regularly to ensure repeat business. Enablement of New Accounts & relationship building with accounts. Eligibility: Excellent conversing skills in both English and Hindi (knowing any one of the languages of regional languages is an added advantage). Bachelor's/Master’s degree Should be good at maintaining internal and external team relations. Detail oriented and diligent Good Leadership Skills Entrepreneurial by nature with a strong sense of ownership
About us Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors. ROLE : Account Development Associate LOCATION : Bangalore. YEARS OF EXPERIENCE: 2 - 5 years Roles and Responsibility: Job role: The manager would be responsible for the daily running and management of the lead generation team through the effective use of resources. He/She will have responsibility for meeting, and possibly setting, lead generation targets as well as planning areas of improvement or development. He/She will ensure that calls and emails are answered by staff within agreed time-scale and in an appropriate manner. The manager will liaise with businesses for which they provide the first response, as well as coordinate and motivate the team and may manage staff recruitment. Responsibilities: Managing the daily running of the lead generation, including sourcing equipment, effective resource planning and implementing strategies and operations. Ensuring all relevant communications, records and data are updated and recorded Advising prospects on products and services available. Liaising with stakeholders to gather information and resolve issues/queries. Coordinating with Regional Sales Managers to ensure the quality of leads, gain feedback and maintain a healthy pipeline Monitoring calls to improve quality minimise errors and track operative performance. Coaching, motivating and retaining staff Handling the most complex customer enquiries. Preparing and maintaining sales pipeline - PAN India ELIGIBILITY : Skills required - SaaS Sales, ERP Sales, IT product Sales, Lead Generation, Resource Planning, Business Development, Account Development
TetherBox Technologies is a Bangalore based I.O.T startup that helps companies take control of instrumentation and automation, with beautifully simple, and powerful data analytics. TetherBox spans multiple industrial verticals including Retail, Water-Treatment, Agriculture and Healthcare to name a few. part from bringing a positive and creative vibe to the work space the intern should also contribute to: 1. Streamlining in-house Operations 2. Business Research 3. Strategizing, Allocating resources and Managing marketing campaigns, evaluating the success of them and performing necessary course corrections 4. Participate actively in ice-breaking meetings with potential leads and clients 5. Contributing positive criticisms and opinions for the products beings developed
What do you have to do- • Work with the CEO directly • Coordinate and create weekly MIS between 3 core business divisions of LeagueSX • Handling special projects at LeagueSX • Set up Campus Ambassador program for LeagueSX What are we looking for- • Person interested in business of sports • Love and knowledge of European Football • Creative, yet structured thinking • Great with numbers • Exceptional interpersonal skills About LeagueSX - LeagueSX is a funded fantasy football start-up which is changing the way fans interact with football clubs. Founded by IIT/IIM/DTU alumni, we are awarded as - Asian SuperStartup- for 2017-18. With users from more than 150 countries, we are on high pace growth path and are looking for self-motivated individuals - while the specific experience and skills necessary for these positions vary, one important prerequisite we are looking for is - passion for the game and what to create a world-class sports product from India.
Following up new business opportunities and setting up meetings Planning and preparing presentations Communicating new product developments to prospective clients Overseeing the development of marketing literature Writing reports Providing management with feedback
- Do you love selling B2B products - Do you wish to build your own sales force - You would love to handle the following responsibilities : - Identify and properly qualify business opportunities. - Develop account/ territory selling strategies. - Prepare formal proposals and present to decision makers within customer organizations. - Manage all steps of the selling process; coordinate complex decision-making in order to overcome objections to closure. - Support the implementation process by maintaining customer contact, answering service billing questions, and effecting a smooth and successful transition to account management post-implementation. - Provides accurate sales forecasts and reports to management in a timely and consistent manner. - Work with Marketing to ensure consistent lead generation. - Create and train prospecting process. - Create and train lead qualification process. - Collaborate to generate ideas for sales contests and motivational initiatives. - Lead and schedule weekly and/or monthly team meetings with sales team and leadership. - Implement performance plans - Embody company culture and maintain high sales employee engagement. - Collaborate with IT on sales technology initiatives. - Meet pre-determined revenue goals through the activities of direct reports. - Ensure correct usage of CRM and other sales applications. In near future : - Train and ensure adherence to sales process. - Train new salespeople to ensure success. - Manage day-to-day performance of all sales team members and deliver reviews. - Track sales team metrics and report data to leadership on a regular basis. - You also think that a salesperson should have following attributes: - Strong interpersonal skills. - Exceptional written and verbal communication skills. - Familiarity with data analysis and reporting. - Hunter mentality, experience with prospecting and lead generation. - Hardworking, persistent, and dependable. - Positive and enthusiastic. Data driven Salary Offered : 6-9 LPA About us : Masters India Private Limited is a reputable manufacturer of industrial aluminium products operating since 1999. We regularly deal with small and big businesses all around the globe. We have recently diversified in IT sector with technology-powered tax solutions for enterprises of all sizes. We have been selected as one of the 34 companies, along with Reliance, Tata, EY, Deloitte, etc, in India to provide GST services to businesses in India.
About The Internship: Selected intern's day-to-day responsibilities include: -Market scoping and lead generation for driving demand -Formulate and execute sales strategies to generate leads from relevant channels -Pursue potential leads through various channels such as calls/emails and follow through to a successful conversion -Handle inbound, unsolicited prospect communication and convert them into leads -Collaborate with product and marketing teams to ensure that client requirements are met -Build strong processes for tracking, measuring and reporting sales conversions -Network and maintain relationships with current clients and identify new prospects within the current segments. -Handle inbound, unsolicited prospect communication and convert them into leads -Possess a strong understanding of our products, our competition in the industry and positioning Internship Duration- 3 to 6 months
As one of the core members of the sales development team, you will not only get the opportunity to work closely with a very passionate and experienced sales team, but also get to impact the sales development processes for the entire organization. You will have the chance to meet and pitch to some of the most influential CXOs in the country; and with a great amount of autonomy, you get to explore and develop new business opportunities within your territory. If that excites you, read on. Your responsibilities: Prospect for new client accounts, identify influencers within and outside the client organization, establish relationships with key decision makers. Consult with clients, understand their requirements and architect the perfect solution for their business. Negotiate terms and effect closure of deals. Continually build pipeline of new business, upsell, and cross-sell opportunities. Work effectively with the team and maintain processes. What we are looking for: The ability to communicate clearly and concisely the value proposition. The aptitude to quickly grasp the intricacies of a SAAS based tech product (able to present pros/cons, use cases/examples, trends, competitor analysis) The desire to meet and exceed measurable performance goals. The tenacity to overrule objections and thrive on rejection. Exceptional verbal and written communication skills 2-6 years of pure sales experience. About Keka Keka (www.keka.com), is a modern employee experience platform. Keka is the only HR & Payroll software that is employee centric. Unlike traditional HR systems, we are a new generation platform focused on user experience and simplifying complex workflows. With leading companies like Godrej, Honda and Nokia as a part of our loyal customer base, we at Keka are on the verge of truly changing employee engagement in India.
Collect (www.socialcops.com/collect) is a SaaS mobile-based data collection platform built for the next billion. It works completely offline, with UI/UX designed for first-time smartphone users. In 2017, Collect was used by organizations in 17 countries around the world, recording 6 million surveys and taking over 13.5 million photos. Collect is used by partners for a variety of use cases, including logistics tracking, surveys, market research, customer satisfaction assessments and monitoring & evaluation. Our partners have recorded data about health facilities, crop sales, waste management, education quality, off-grid refrigeration, hostels, sanitation, and climate change. The Collect team operates as an independent business unit, with plans to scale globally within the next 3 years. Collect was selected to be part of the Google Launchpad accelerator in San Francisco in 2018. Over the past 2 years, our Engineering and Product teams have built a robust and resilient product to digitize data collection for the emerging markets. We took learnings from our first version and Collect was officially launched as a SAAS platform in June 2017. Today Collect is arguably the world's best mobile data collection product. It is already used by leading organizations around the world, powering programs and teams ranging from Google's Internet Saathi program to the World Food Program in Zambia.Now that we're convinced we have a world class product, we're looking to add entrepreneurial hustlers who are excited by the opportunity to build a global product and have the skills to build a world class sales organization. As a Business Development Manager, you will be entrusted with developing new relationships with potential users and clients. You will be the face of the company, speaking to potential leads and customers to understand their problems and how our platform can solve their problems. You are the kind of person who thrives on creating new relationships and understanding a potential user's challenges.This is an opportunity for someone who wants to be part of something big and transformative, not just a job for someone looking for a typical sales opportunity.We're not hiring employees. Solving the world's biggest problems doesn't need employees. Former Google CEO Eric Schmidt once said, “If you're offered a seat on a rocket ship, you don't ask what seat. You just get on.” Collect is that rocket ship you've been waiting for — get on!THE CHALLENGES A SALES LEAD WILL FACE EVERY DAY* We receive inbounds from countries all over the world, which means that you need to be able to converse clearly with people across the world.* Response time is critical, which means that you need to be able to have a quality conversation with a lead at any time of the day (or night).* You will have to speak to a wide range of potential customers – executives of FMCG companies, government officials, heads of philanthropic organizations and monitoring and evaluation professionals. This means that you must be comfortable wearing multiple shoes!* You aren't a traditional sales person. You are an advisor for potential users who want to make better decisions using data.IN 1 MONTH, YOU WILL...* Quickly develop an understanding of our perfect customer and basic qualifying criteria for the product.* Absorb tons of details about our product space for a speedy ramp up.* Start jumping on the phone and driving consultative conversations with customers, where you can methodically gather the answers the team needs to seal a deal.* Run lead nurturing campaigns to qualify leads generated by the Growth Marketing team.* Proactively pass on feedback to product teams based on customer requirements.IN 3 MONTHS, YOU WILL...* Own your numbers – hit your goals on phone call metrics and lead conversions generated.* Put on your investigative hat and use all available tools and data sources to research important details about leads.* Run high-quality outbound lead generation campaigns and convert potential customers to qualified leads.* Become a platform expert to confidently speak about product features and the value of data-driven decision making to any organization.IN 6 MONTHS (AND BEYOND), YOU WILL...* Effortlessly fold cold outreach into your routine, such that you can jump into a phone conversation with anyone (even C-level executives) while consistently meeting your numbers.* Tap into the knowledge you’ve been building to discover totally new sources of leads that we can reach out to.* Represent us at conferences and engage potential leads in person at trade shows and events.* Step up as a leader to new team members.About SocialCopsSocialCops is a data intelligence company that is empowering leaders in organizations globally including the United Nations & Unilever. Our platform powers over 150 organizations across 28 countries. As a pioneering tech startup, SocialCops was recognized in the list of Technology Pioneers 2018...
About Townscript: Townscript.com is India's leading and one of the fastest growing event registration platforms in India. It's a simple and powerful way to create your event registration page and event app. From small Free events to big conferences, Townscript is used by all types of organisers. We have served more than 40,000 small and big events and are spread across more than 100 cities of India. Townscript is backed by Bookmyshow (India's biggest movie and entertainment ticketing platform)Primary Job Responsibilities : - Driving Business Growth Results for the company by efficient sales efforts. - Specifically Responsible for Sales growth of Bangalore Region. - Generate outbound leads, qualify leads and manage the conversion funnel - Provide demos to customers over web or in person, and answer first level technical questions - Prepare proposals, negotiate and close deals - Study, analyze and track customer feedback to optimize the sales funnel and pricing - Coordinate with the marketing team for inbound leads and collateral - Working closely with the Founding team for developing business development strategy (Market Research, Competitive Analysis etc) to drive business growth results of the company. Required : - Tech Startup DNA - Knowledge and experience of the SaaS (Software-as-a-service) sales process - Not scared of getting hands dirty with an understanding of the Townscript's technology and what's under the hood; don't expect you to know coding; but know that you will not have a sales engineer to answer the technical questions - Hungry but not pushy, scrappy yet effective - Build and grow an inside sales engine - that is most suited for a startup, as opposed to a purely relationship based customer acquisition - Metrics driven approach - being able to run a tight ship - Be the answers guy - rather than just asking who to sell, how to sell - Extra points: Knows the space and buyers, history of impact selling and developing enterprise learning markets - Disciplined and analytical approach to sales processes and CRM - Passionate to lead sales growth for a startup. Lastly, please read this article: http://www.bothsidesofthetable.com/2014/04/03/helping-startups-understand-salespeople-the-sales-culture/ Would love to hear your opinion!
