About Company:
http://www.keka.com/" target="_blank">Keka is one of the fastest growing SaaS products in India and has quickly grown to a leader position in its segment in shortest time. With happy customers who refer Keka to others, Keka is on its way to becoming the market category leader in India. We are on a mission to provide best employee experience for companies across the globe and we are looking for awesome folks to join our team.
The Business Development role is more than a sales job at Keka. As an early member of the team you will be able to influence and shape the entire sales development process.
You'll be responsible for prospecting, nurturing, solving problems for customers, and closing deals. As a true business consultant, you'll have to learn about the HR and Payroll domain, our product, contrast with competition and provide the most apt solutions to customers.
You’ll be accelerating the sales cycle, so were looking for a strong communicator who demonstrates a natural instinct for exceeding goals, resourcefulness, and a thirst for excellence.
Job Description:
As a member of business development team,
· Your primary responsibility is to ensure the regions sales target is met consistently.
· You need to deal with startups, SMEs and large enterprises and help them with the right solution.
· You need to have right attitude and should be a constant hustler.
· You need to make the region a profit center for the organization.
· You will be solely responsible for all the business development activities including identifying potential partners, attending industry events and building a network.
· You need to constantly do competitor analysis, so we position ourselves better in the market.
· You need to collaborate tightly with senior management & cross functional departments like product team, customer success team to serve customers better.
· With the help of customer success team, you must ensure that existing clients are retained hence reducing the attrition.

About Keka
About
Keka has become the fastest growing HR and Payroll platform in India within 18 months of its launch. With a team of deep conviction and a passion for improving employee experience, we are the fastest growing HR Tech SaaS product in India. We are 100% bootstrapped David that continues to outsmart the well funded Goliath's.
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Job Location:- Gurgaon
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up
We are currently scouting for Product Manager - SAAS/TECH
My Client Story
My Client is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — use Company full-service solution to store inventory at warehouses near their customers and ship orders with the Company carrier network to improve transit times and shipping costs. Companies deep integration with sales channels enables brands to earn prime like badges to accelerate their sales
s an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.
Job Description: -
Looking forward to onboard a committed Product Manager who is motivated enough to combine his analytical, communication and managerial skills in order to administer our customers in the best possible manner. The product manager would be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support teams to ensure revenue and customer satisfaction
What you will do:-
You are required to:
1. Responsible for the full product lifecycle, from writing specifications, working across multidisciplinary teams: design, art, and engineering to launch core features within our existing and new products
2. Manage the planning, scoping, execution and delivery across multiple projects
3. Over viewing the technical implementation of product development
4. Defining the product architecture, modules, interfaces, and data for a system to satisfy specified requirements
5. Exhibit sound product discernment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals
6. Expected to provide valuable input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics
7. Run prioritization and trade-offs among customer experience, technical constraints and business drivers
8. Expected to develop a deep understanding of our users: their problems, their needs, their desires
9. Creating product design prototypes
10. Writing and building rich content/user manuals help guides and documents
11. Leading and interacting with cross-functional teams, including product design and engineering
Skills you bring to the table: -
1. A very keen product sense exhibited through decisions in the past
2. Astute customer understanding; a very customer-focused approach to solving the problem
3. Long-term thinking around creating product and execution road maps
4. Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics. 5. Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and compellingly go to market plans
6. Owner mentality; willingness to take initiatives, the accountability to dive closure
7. Tenacity and grit; the ability to hustle and get things done even over a stretch
8. The ability to collaborate with cross-functional teams yet the assertiveness and and influence to rally people around the right products
What Makes you Eligible?
You are where our search ends, if you hold:
1. Excellent balance of organization and people skills, project management, and a “thirst for the new”
2. Technical Background with 1+ year of experience in the software industry, in roles relevant to project/ program management
3. Experience in working with software development with scrum methodology and Agile framework
4. Work experience on the IT industry is preferred
5. Good exposure to SaaS based tools
6. Hands on experience on Jira, Confluence or any other product management tools
7. Quick grasping and self-learning skills
8. Excellent communication and teamwork skills
Requirements:
- Good verbal and written communication skills and interpersonal skills required
- Software& Application learning abilities
- Any Graduation ( Technical will be preferred)
- Experience in a similar role or experience will be preferred
- Able to promptly answer & support related Phone calls, chats & Emails.
- Good knowledge of Microsoft excel and other tools
Roles & Responsibilities:
- Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
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- Should be able to customers get to the root of their problems quickly.
- Following up with clients to ensure the problem is resolved
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Ability to meet deadlines and prioritize tasks.
- Produce periodic reports of technical support operations to company management.
- Using remote desktop connections to provide immediate support.
- Raising tickets to the technical team as and when required to solve technical issues
- Properly escalate unresolved issues to appropriate internal teams like development and QA teams
- Creating support manuals for end uses for step by step guide for the features
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" Experienced with front end programming language with React JS.
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" Thorough understanding of React.js and its core principles.
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Urgent Opening for HR - Talent Acquisition
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Qualification:
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ABOUT EDUBRIDGE
EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.
Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.
To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/
You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products
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