SAS Developer/SAS DI/BI Consultant.

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

Roles and responsibilities:

• This role is a mix of email marketing and sales.
• Requires hands-on experience in tools like PipeDrive, Hubspot, Zoho, MailChimp, etc.
• The candidate will be responsible for designing, implementing, and sending out email campaigns to nurture and flush out warm leads.
• A highly analytical mindset is required for the candidate to be able to critically analyze the performance of email outbounds and be able to make suggestions for the next outbound.
• Candidates will have to own the existing email database and build on it further with sophisticated tools.
• Candidates must learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology
• Communicating with clients, making outbound calls to potential clients, and following up on leads.
• Spending approximately 12-15 hours per week working with our sales team on a consistent, pre-determined schedule. Punctuality and dedication are extremely important.
• Prior up-to-date knowledge about the latest trends and best practices in online marketing (email and social media).
• Averaging 8+ outbound phone calls per hour.
• Sending appointment reminder emails to qualified leads.
• Sending email campaigns to nurture and flush-out warm leads.
• Learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology.
• Bringing an attitude of hustle every day.
• Working to find solutions to complex problems quickly and competently. 
• Constructing detailed processes for organizing and analyzing data.
• Shadowing the Social High Rise team to learn sales and business-related skills that can be applied to future career opportunities.
• A bunch of other stuff might come up, because after all, we're a startup, and things don't always follow a plan.
• Will be good if you have experience of creating leads on LinkedIn also by nurturing the prospects.

Requirements: 

• Previous experience in an outbound call center or a related sales position is preferred.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.

Who we are:

At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain stablecoin lenders with off-chain fintech borrowers.

What are we looking for:

We are seeking a highly skilled and experienced Head of Credit to lead our credit department and drive our lending strategies. As the Head of Credit, you will be responsible for overseeing all aspects of credit underwriting, risk management, credit policy, ensuring that our lending practices align with regulatory requirements and industry best practices while maximizing profitability. The borrowers are NBFIs / NBFCs / Fintech lenders / Debt Funds spread across emerging economies like SEA, LATAM, etc.

Responsibilities:

• Head the Risk Policy, Credit Underwriting and Collection functions of NBFC / NBFI / Fintech lender / Debt fund from SEA, LATAM, etc.
• Facilitate the development and constant update of risk policies and related frameworks.
• Proactive risk assessment of existing portfolio on regular basis identifying weak accounts.
• Constantly monitor and evaluate Early Warning Signals and deploy/ amend the limits structure for managing the risk concentration across a broad range of parameters.
• Evaluating creditworthiness and financial stability of global borrowers such as NBFC / NBFI / Fintech Lenders / Debt Funds.
• Assessing risks in lending and making informed decisions.
• Maintaining up-to-date knowledge of lending regulations.
• Provide detailed monthly and weekly reporting for LPs, investors, and management.
• Build, review, update and maintain the Credit Policy.

Requirements:

• Minimum 7 years of experience in the Banking/NBFC/Fintech space with at least 3-4 years of experience at management level.
• Minimum Bachelor’s degree in finance, economics, or related field.
• Experience in credit analysis or underwriting of NBFCs / Fintech lenders / FIs
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal abilities especially to manage global (mostly SEA & LATAM) FIs (NBFC / NBFI / Fintech Lender / Debt Fund)
• In depth knowledge of credit fund, hedge fund, debt fund, structured debt, corporate finance, and fintech lending. 
• Strong understanding of regulatory requirements and compliance issues related to lending operations.
• Exceptional skills in understanding data, trend analysis, score cards and behavior scores is must

Nice to have:

• Excellent communication skills along with strong presentation and data analytics skills.
• Professional certifications such as CA, CFA, FRM, or similar credentials are a plus. 



Benefits:

• Global exposure 
• Intro to Decentralised Finance world
• Competitive salary and performance-based bonuses.
• Flexible remote work.
• Flexible working hours.
• Opportunities for professional development and career growth within a dynamic global fintech company.

Salary Range : 20 LPA to 35 LPA

Job Description:

Years Of Experience: 3 – 4 Years

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

UI UX Designer Responsibilities:

· Investigating user experience design requirements for our suite of digital assets.

· Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.

· Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

· Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.

· Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.

· Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.

· Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.

· Adhering to style standards on typography and graphic design.

UI UX Designer Requirements:

· A bachelor's degree and a minimum of 3 years UI/UX design experience for digital products or services.

· A portfolio of professional UI/UX design work for both web and mobile platforms.

· Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.

· A team player but can work independently too.

· Excellent written and verbal communication skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Knowledge of Pre-Paid Card Systems to implement In house system  and / or manage Partner outsourced solutions --- Project Management  
• Must have Experiences in Skills such as Oracle, Sql, MySQL, Java, C++, C #, DOTNET, XML, Ajax, Java Scripts, Web technologies. etc.
• Experience in Cards Products – Pre-paid system (Single / Multi Currency), Forex’s cards (Card Management System/Issuances + Transactions processing).

Role and responsibilities

• Expertise in AWS (Most typical Services),Docker & Kubernetes.
• Strong Scripting knowledge, Strong Devops Automation, Good at Linux
• Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
• Strong understanding of AWS networking and. Strong with Security & Certificates.

Nice-to-have skills

• Involved in Product Engineering