Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.
We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.
The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.
This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.
Qualifications/What we are looking for….
- 2+ years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred.
- Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
- Must be a Graduate (bachelor’s degree) with no gap year
- Experience in using Microsoft tools(doc, excel, ppt etc.)
- Highly ambitious, energetic and organized in their work
- Strong spoken and written English language communication skills
- Spoken English easy to understand for overseas prospects (USA/Europe)
- Should be comfortable working across different time zones
- Self-starter, with ability to work with new tools and technologies
- Experience with Salesforce CRM (SFDC) a plus
- Experience in IT - Inside Sales is a plus
Academic Qualification: Any graduation with Bachelor’s degree
(Completed on or before June 2020)
Duties and Responsibilities
- Day-to-day sales activity management using Salesforce CRM (SFDC)
- Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
- Validate and manage assigned Target Accounts on CRM
- Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects
- Proactive outreach to prospects via outbound emails and phone calls
- Implement effective multi-touch sales cadences of email/call/social outreach
- Create personalized emails to engage target accounts
- Utilize social selling techniques to expand the network and open up new opportunities
- Provide exceptional customer service to inbound inquiries
- Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
- Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
- Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
- Detailed documentation within SFDC
Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos
Location of Role : Remote work / work from anywhere in India for now
About Kwanzoo Inc
This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.
Since we are a boutique firm, the exposure and learning you get will put you on a fastrack in building a career in B2B Enterprise Software Sales/Business Development
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About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
We are looking for a technically savvy customer success manager who possesses a strong drive for results. The duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding clients, and minimizing churn. You should also be able to handle customer complaints and requests.
Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers and maximize value.
Customer Success Manager Responsibilities:
- Develop and manage client relationships.
- Develop and manage relationships with the project team/internal team.
- Analyze customer data to improve customer experience.
- Act as a liaison between the customer and the delivery team
- Identify, troubleshoot and proactively solve customer problems
- Create positive relationships with customers to turn them into brand advocates
- Responsible for growing customer accounts by identifying new opportunities in existing accounts.
- Meet with customers on a regular basis
- Manage billing disputes and upgrade/downgrade requests
- Provide feedback to the Delivery team on how customers challenges
- Ensure all contractual obligations are kept up to date, including payment terms.
- Minimize customer churn.
Customer Success Manager Requirements:
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- Ability to identify and manage risks
- Deep understanding of technology
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Job Title: State Sales head Job Category: Full time
Qualification Graduate in computer science, BE, /MBA Location Madhya pradesh State
Salary Range 50000 PM + Incentives Experience: More than 5 years
Position Overview: We are seeking a State Sales head with a passion for education and a proven track record
in sales to lead and expand our presence in the Madhya Pradesh state. Ambitious and energetic candidates required
expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive
sustainable financial growth with forging strong relationships & product knowledge.
Key Responsibilities:
● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's
goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer
feedback.
● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating
contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.
● Market Analysis: Stay updated on industry trends, customer needs to inform product development and
sales strategies. Conduct market research,competition & competitor analysis to identify opportunities
for growth.
● Sales Process Optimization: Implement & improve sales processes, systems & follow the best
practices in sales and customer relationship management, use tools to enhance efficiency &
effectiveness.
● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights
and recommendations for improvement. Present reports to senior management to track progress and
make informed decisions.
● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,
promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction
through effective communication and support.
● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations
& other stakeholders to expand the company's reach and influence in the EdTech sector.
Qualification and experience:
● Proven working experience as a State Sales head in K-12 or CBSE school business,
● Proven sales track record, computer Proficiency for proposal development & CRM tools
● Market knowledge, strong relationship is expected with ability to build rapport
● Good analytical and strong problem solving skills, listening and questioning skills, combined with the
ability to interact confidently with clients, able to work under pressure in result oriented manner
● Graduate from any branch computer science, MBA, BA, B.Com
● Edtech/Book publisher or sales & marketing experience are added advantages
Company Profile: Scholarclone is an innovative EdTech company committed to transforming education
through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,
resources, & tools designed to empower educators and learners alike. With a mission to make education
accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of
clients including education institutes.
About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 6 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Mandatory Face-to-Face Interviews Only Conducted
Work Location: Bangalore - Basavanagudi-WFO
Salary Upto 4 LPA
Job Details:
Employment: Full Time
Location: Basavanagudi, Bangalore
Industry: Education Management, Career Counselling,
Responsibilities:
• Identifying and contacting prospective customers through a variety of channels, such as cold calling, networking, and referrals.
• Creating and putting into practice sales strategies to achieve and exceed revenue goals.
• Keeping up-to-date sales records, reporting on sales indicators, and tracking progress toward goals.
• Working together with cross-functional teams, such as those for product development and marketing, to enhance the general sales process and customer experience.
Requirements:
- Bachelor's degree in business, marketing, or a similar subject is required,
- strong interpersonal and communication abilities.
- strong aptitude for planning and time management
- competent with CRM and Microsoft Office
Perks and benefits:
- Monthly incentives
- Indoor work environment
- Paid time off
- Health insurance
- PF
Additional benefits:
- Laptop
- Mobile
- Internet
- Leveraging Financial Technology to Make Healthcare Affordable. We are focused on making healthcare affordable through planned savings for medical expenses. Born from a need for a healthier financial alternative for those who can- t pay immediately for the treatment they need.
- AffordPlan is the only one of its kind program which gives you the power of creating your own savings plan, upon whose maturity you- re given instant access to the treatment you need.
What we are looking for :
- Strong sales experience of services, B2C (preferred industry/ BFSI/Insurance/Retail/Telecom)
- Should have good Analytical skills ( Data )
- Team Management Experience - ( 20-25 people ) ( preferred experience on managing -female staff )
- Should have retention Experience
- Strong Understanding about attrition control
Job Description :
- Train the Field Sales Executives about our product.
- Manage sales through FOS.
- Converting the appointment into Lead.
- Systematic role out of brand/product launch and generate lead and convert the same.
- Achieve business targets of the area for various quarters as well as the financial year.
- Innovate plan and implement new ways to acquire a customer.
- Publishing daily MIS on product performance across all branches.
- Developing, Constructing and Cooperative working relationship with the employee of the mapped branch.
- Develop & implement account plans, business capture strategies and proposals.
- Undertake executive-level engagement with target customer to present the product & relate it to business growth prospects.
- Derive and close business opportunities with target accounts
- Lead & manage Product Presentations.
- Establish, develop and manage key relationships towards business growth.
Designation : Customer Relationship Executive |
Job Role : Outbound Voice Process. |
Job Location: Andheri,Sakinaka |
Eligibility Criteria : - |
Minimum - HSC Pass |
SSC with Min 6 Months International BPO Experience (Fresher's Can Also Apply) |
Between 18 - 40 years of age |
Fixed shifts - 7 PM to 4 AM (Fixed night shift) |
5 Days Working, Fixed Saturday & Sunday Off * |
Drop and training will be provided |
No. of vacancy – 50+ |