Human Resources (HR) Generalist

Position: QA Manual Tester

Experience: 6 Months – 1 Year

Location: Remote

Employment Type: Full-time

About the Role

We are looking for a detail-oriented QA Manual Tester with around 6 months of hands-on experience to join our Quality Assurance team. The ideal candidate should have strong testing fundamentals, good analytical skills, and the ability to work collaboratively with developers and product managers to ensure high-quality product delivery.

Responsibilities

• Create and execute test cases for web/mobile apps.
• Perform functional, regression, and UI testing.
• Report and track bugs using tools like JIRA.
• Collaborate with developers and product teams in an Agile/Scrum setup.
• Ensure proper test documentation.

Requirements

• 6+ months of manual testing experience.
• Understanding of SDLC, STLC, and testing types.
• Familiarity with bug tracking tools (e.g., JIRA).
• Basic SQL knowledge is a plus.
• Strong communication and problem-solving skills.

What We Offer

• Opportunity to work on challenging real-world projects.
• Collaborative and growth-focused work culture.
• Learning opportunities with exposure to automation tools.

Introduction:

We at SNCO Consultant are pleased to present the following job opportunity on behalf of our client. This role is ideal for candidates with excellent coordination and communication skills, looking for a dynamic position in a hybrid work environment.

Position Title: Sales Coordinator/Inside Sale Executive

Work Location: Hybrid (Work from Office + Remote)

Salary Range: ₹25,000 – ₹50,000 per month

Reporting To: Sales Manager / Business Head

Mission Statement

To utilize strong organizational and communication abilities to manage first-level calls, maintain CRM discipline, and support business development activities. This includes interaction with prospects, event organizers, advertising agencies, and business partners.

Key Responsibilities

• Manage first-level inbound and outbound calls with prospects.
• Coordinate follow-ups and actions through the CRM system.
• Collaborate with event organizers, ad agencies, and business partners.
• Provide backend support for meetings, events, and sales activities.
• Maintain accurate records and communication within the CRM.
• Ensure smooth coordination between internal teams and external parties.

Key Performance Indicators (KPIs)

• Conduct a minimum of 3 active coordination calls with senior management per day.
• Successfully coordinate at least 1 event every 15 days.
• Maintain 100% task updates and follow-ups through the CRM system.

Key Competencies

• Excellent verbal and written communication
• Target and result-oriented mind-set
• Active listener and team collaborator
• Detail-oriented task manager
• Strong coordination and organizational skills
• Practical thinking and problem-solving ability

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, or relevant field (preferred)
• Experience with CRM systems and Microsoft Office
• Strong multitasking and time-management skills
• Must have a reliable internet connection and ability to work in a hybrid setup

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

• Designing, implementing and maintaining Java-based applications

• Contributing in all phases of the development lifecycle

• Writing testable, scalable and efficient code

• Test and debug new applications and updates

• Maintain up to date code documentation

• Participating in code reviews
  Should have worked on Springboot and Hibernate

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

• Proficient with Objective-C or Swift  and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools 
• Familiarity with continuous integration
•  

Requirements

• B.Tech/BCA/MCA degree in Computer Science, Engineering or a related subject.

Provides technical expertise and guidance in the identification, preservation, collection and analysis of digital evidence in various digital formats from computers, servers, mobile devices, and other electronic or online storage media.

Presents recommendations and findings to internal and external customers including Legal, Compliance, HR, Outside Counsel, and Law Enforcement.

Develops and maintains processes, procedures, and methodologies for collecting and analyzing digital evidence.

Maintains strong working relationships with other corporate investigation team members, subject matter experts, 3rd party vendors, and outside law firms.

 About the role:  

• We are looking for an energetic partnership and alliances manager to help us expand our clientèle.

• The goal is to drive sustainable financial growth through boosting partnerships and forging strong relationships with clients.

• New Business Development: Prospecting potential E-commerce clients for successful and profitable alliance for various lines of product.

• Researching organizations and individuals on-line (especially on social media) to identify new leads and potential new markets.

• Researching the needs of other companies and learning who makes decisions about purchasing.

• Understand products and services offered by us and be able to articulate its functions and benefits to external audiences.

• On boarding the New partner, scoping out the business, and ensuring a smooth transition of the channel.

• Great interpersonal skills promote interest, which can ultimately lead to purchases. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Work with the management team to identify and evaluate new markets, new target clients.

• Develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities. Initiate and complete proposals and presentations for new business opportunities

• To maintain an excellent client relationship with existing and potential clients

• Conduct research to identify new markets and customer needs

• Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Meeting the untapped segments and markets.Build the brand, Responsible for Growth and Partnership

• Designed innovative products for the customers as per the needs.

• Established relations with major corporates to be a partner in their financial supports for employees and for the wealth advisory.

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

• Manage customer expectations through cross-functional interactions & ensuring that deliverables are completed. Develop excellent relationships with key clients, provide support during implementation, onboarding and troubleshooting any product issues or concerns.

 Requirements: 

• Being pleasantly persistent. Excellent oral and written communication skills

• Ruthless time management and timely delivery of tasks allocated.

• Strong Business Development & consultative selling skills.

• Passionate people who want to hustle and can handle ambiguity

• History of consistently exceeding KPIs, revenue targets and company goals

• Ability to resolve problems, adapt, and grow quickly as we create the Client Success organization