Sales Manager

Title: Team Lead

Positions: 1

Experience: 1+ Edtech Team Handling experience

Fixed CTC- Up to 11 LPA

Incentives- Up to 4 LPA

What we are looking for

• Mandatory: Prior team-handling experience in EdTech sales
• Fluency in Bengali is mandatory
•  Strong experience in managing and mentoring sales/admission counsellors
• Excellent communication and interpersonal skills
• Strong understanding of the EdTech sales/admission funnel
• Ability to drive team performance and achieve revenue targets
• Strong coaching, objection-handling and problem-solving skills
• Data-driven approach with good knowledge of sales metrics/KPIs
• Stable career history and strong people-management skills

Roles & Responsibilities

• Lead, manage and motivate a team of Academic/Admission Counsellors.
• Drive daily, weekly and monthly team sales targets.
• Monitor individual and team performance through key sales metrics.
• Conduct regular coaching, feedback and performance reviews.
• Support counsellors in handling difficult leads and objections.
• Track funnel movement, conversions and revenue performance.
• Ensure process adherence and maintain a high-quality sales pipeline.
• Coordinate with internal teams to improve overall business performance.

Apply now to grow your career in a fast-growing EdTech industry. 

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Key Responsibilities:

• Drive revenue through inbound and outbound sales, lead conversion, customer reactivation, and repeat purchases.
• Lead and manage a team of 5–7 sales professionals, ensuring productivity, target achievement, and performance improvement.
• Own individual and team sales targets, revenue goals, upselling, and cross-selling opportunities.
• Identify and prioritize high-potential leads using customer data, purchase history, and engagement patterns.
• Engage customers through calls, emails, chat, WhatsApp, and video consultations to improve conversions.
• Build strong client relationships and drive customer retention through personalized sales strategies.
• Oversee post-sales support, follow-ups, issue resolution, exchanges, and refunds wherever required.
• Collaborate with customer experience, marketing, and operations teams to improve the overall customer journey.
• Monitor sales performance, prepare reports, analyze trends, and implement strategies to achieve business objectives.
• Coach and mentor team members to build a customer-focused and performance-driven sales culture.

Required Skills:

• Sales Management and Revenue Generation
• E-commerce Sales and Client Development
• Business Development and Relationship Management
• Upselling, Cross-selling, and Customer Retention
• Team Leadership, Coaching, and Mentoring
• Strategic Planning and Market Analysis
• Sales Reporting and Performance Management
• Excellent Communication and Negotiation Skills
• Customer Experience and Cross-functional Collaboration

Sales Head

Responsible for developing and executing sales strategies to drive revenue growth, expand market presence, acquire new customers, and strengthen relationships with key accounts. Leads and motivates the sales team to achieve business targets while monitoring sales performance, market trends, customer needs, and competitive activities.

Key Responsibilities:

• Develop and implement sales strategies and business plans.
• Drive revenue, sales growth, and profitability.
• Lead, mentor, and manage the sales team.
• Set sales targets and monitor achievement.
• Identify new markets, customers, and business opportunities.
• Manage key accounts and strengthen customer relationships.
• Develop sales forecasts, budgets, and performance reports.
• Manage sales pipeline, CRM, and conversion activities.
• Negotiate commercial terms and close high-value deals.
• Monitor market trends and competitor activities.
• Develop and manage distribution/channel networks.
• Collaborate with marketing, operations, finance, and senior management.
• Ensure customer satisfaction, retention, and repeat business.
• Analyze sales data and implement corrective actions to improve performance.

About POSSPOLE Catalyst

POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.

Role Overview

We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.

The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.

Key Responsibilities

• Make outbound calls to prospective students, parents, and leads generated through various channels.
• Understand the prospect's educational background, career goals, and requirements.
• Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
• Handle questions and objections and provide appropriate information to prospects.
• Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
• Qualify leads based on their interest, eligibility, and requirements.
• Work towards achieving daily, weekly, and monthly sales/conversion targets.
• Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
• Maintain professional relationships with prospects throughout the sales cycle.
• Provide regular updates to the reporting manager on lead status, conversions, and challenges.
• Continuously improve calling, counselling, objection-handling, and conversion techniques.

Requirements

• 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
• Freshers with strong communication and sales aptitude are welcome.
• Excellent verbal communication and interpersonal skills.
• Good persuasion, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls.
• Target-oriented and motivated by achieving results.
• Basic proficiency in MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with a team.
• Candidates who can join immediately or at short notice will be preferred.

Key Performance Indicators (KPIs)

• Number of calls and meaningful conversations
• Lead qualification rate
• Follow-up completion
• Conversion/enrollment rate
• Monthly revenue generated
• Target achievement
• CRM/data accuracy
• Lead response and follow-up time

What We Offer

• Opportunity to work in a fast-growing innovation and education ecosystem.
• Exposure to sales, business development, education, and talent development.
• Performance-driven growth opportunities.
• Hands-on experience working with students, parents, institutions, and industry stakeholders.

Reporting To: Business Development / Sales Manager

Interested candidates can apply with their updated resume.

Tele Sales & Field Sales Executive – Delhi

We are looking for a proactive and target-oriented Tele Sales & Field Sales Executive based in Delhi to join our team.

The role will involve a combination of telecalling, customer follow-ups, lead generation, customer care and field visits. The ideal candidate should be confident speaking with customers, building relationships and converting leads into business opportunities.

Key Responsibilities:

• Make outbound calls to existing and potential customers.
• Follow up with leads through phone calls, WhatsApp and other communication channels.
• Understand customer requirements and provide relevant information about our products/services.
• Handle customer queries and provide timely support.
• Generate new leads through calling, networking and field activities.
• Meet clients and potential customers in the field when required.
• Build and maintain strong relationships with customers.
• Follow up regularly with prospective clients and move leads towards conversion.
• Maintain proper records of calls, leads, follow-ups and customer interactions.
• Coordinate with the internal team to ensure smooth customer onboarding and service.
• Achieve assigned sales and customer engagement targets.
• Represent the company professionally during client meetings and field visits.
• Share regular updates on leads, meetings, conversions and pending follow-ups.

Requirements:

• 1–4 years of experience in telecalling, telesales, customer service, business development or field sales.
• Excellent verbal communication skills.
• Good Hindi and English communication skills.
• Comfortable making a high volume of calls and following up with customers.
• Comfortable travelling within Delhi/NCR for client meetings and field visits.
• Strong persuasion, negotiation and relationship-building skills.
• Customer-focused and professional attitude.
• Basic knowledge of MS Excel, WhatsApp and CRM tools.
• Should be self-motivated, target-oriented and willing to take ownership.

What We Offer:

• Fixed salary + performance-based incentives.
• Opportunity to work across both sales and customer relationship functions.
• Growth opportunities based on performance.
• Exposure to client handling, business development and field sales.

Location: Delhi/NCR

Employment Type: Full-time

Experience: 1–4 years

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

WE ARE HIRING | SALES EXECUTIVE – GLP-1 TELESALES

Location: Sultanpur, New Delhi

Work Mode: On-site

Working Days: 6 days a week

Experience: 1–7 Years

Qualification: Graduation

We are looking for a Sales Executive – GLP-1 Telesales to join a growing healthcare and wellness organization.

ROLE & RESPONSIBILITIES

• Handle fresh and follow-up leads generated through campaigns, referrals, app traffic and partner channels.

• Understand customer requirements and explain the healthcare/weight-management program.

• Book consultations and follow up with interested customers.

• Convert qualified leads into paid program starts and complete onboarding.

• Handle objections related to pricing, safety, side effects, outcomes and commitment.

• Maintain accurate CRM records, call dispositions and follow-up timelines.

• Coordinate with doctors, care teams and operations for smooth customer handover.

• Achieve daily and monthly targets for calls, consultations, conversions, revenue and collections.

REQUIRED SKILLS & EXPERIENCE

• 1–4 years of experience in Telesales, Telecalling or Inside Sales.

• Experience in healthcare, weight-loss, diagnostics, pharmacy, wellness, EdTech or FinTech is preferred.

• Strong sales closure and follow-up skills.

• Excellent Hindi communication and decent English.

• Comfortable working with sales targets and CRM systems.

• Strong customer-handling and objection-handling skills.

• Candidates must be comfortable working from office 6 days a week.