Sales Development Representative-Remote

Job Summary

We are looking for a motivated PHP Developer Intern who is eager to learn web application development using CodeIgniter (CI3). The intern will assist the development team in building, testing, and maintaining web applications while gaining practical experience in backend development.

Key Responsibilities

• Assist in developing web applications using PHP and CodeIgniter 3
• Support the team in writing clean and efficient code
• Help in developing and maintaining backend functionalities
• Work with databases such as MySQL for storing and retrieving data
• Assist in debugging and fixing bugs
• Participate in testing and improving application performance
• Learn and follow MVC architecture
• Collaborate with developers and designers on projects
• Maintain proper documentation of tasks and code

Required Skills

• Basic knowledge of PHP programming
• Understanding of HTML, CSS, and JavaScript
• Basic knowledge of MySQL databases
• Familiarity with MVC architecture (preferred)
• Willingness to learn CodeIgniter 3
• Basic understanding of web development concepts

Education

• Pursuing or recently completed Bachelor’s degree in Computer Science / IT / Software Engineering
• Students in final year or recent graduates are preferred

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

This is a full-time, mid-level role. In this role, you would be developing state-of-the-art mobile applications for our EV charging venture, Rebolt Network.

We are looking for candidates with extremely strong programming skills and rich experience in React Native. A typical day at work would start with discussions with product managers about requirements. The candidate is expected to understand these requirements, use his/her logical reasoning to determine the gaps in the requirements discussed, determine the fastest approach to deliver the output, and implement the solution in a timely manner – all this while maintaining the quality of the output with at least 90-95% completeness and accuracy. You are responsible for the software that you develop and hence, unit/system testing is part of your job.

Candidate Profile:

Our requirement is extremely specific, and we are very particular about the candidate we are looking for. The selected candidate would be a street-smart individual with a focus on the completion of tasks at hand. We are NOT looking for candidates who require hand-holding at every stage. The candidate is expected to be enterprising enough to read between the lines (of the requirements) and deliver them in a ‘deployable’ state. We do not have the liberty to document every requirement and provide the same to the developers. Hence, as mentioned above, the requirements would be provided swiftly and only through conversations.

If you believe you fit the role well and would like to grow in a great work environment, we would like to talk to you!

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. The majority of Indians won't be able to afford health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

• Design, build, and maintain high-performance, reusable, and reliable Java code. 
• Translate designs and wireframes into high-quality components and modular code, ensuring the best possible performance, quality, and responsiveness of the application
• Strong advocate of Google’s iOS design principles and interface guidelines
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
• Having experience with building and maintaining an open source project or design library is a plus. 

• 3 + years of experience of iOS SDK, Swift and how to deal with different screen sizes. 
• Experience with local databases, offline storage, threading, and performance tuningFamiliarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with the use of additional sensors, such as camera, gyroscopes and accelerometers
• Knowledge of the open-source iOS ecosystem and the libraries available for common tasksAbility to understand business requirements and translate them into technical requirements

Play an active role to support the operations to ensure growth of the company
Maintain MIS for Campaigns
Handle data on funds transfered
Generate reports as required.
Provide end to end solutions to customers from Social media leads
Coordinate with internal departments for Finance & Tech support.
Facilitate smooth functioning of fundraisers & campaigns
Work effectively & actively in a team.