Sales Development Representative-Remote

Job Title: Technical Web3.js/Blockchain Project Manager

Location: Bangalore, India (On-site)

Experience: 5+ Years (Manager Level)

About:

Our company pioneers blockchain innovation, empowering projects from inception through execution. With strategic industry partnerships, we drive blockchain's future across the ASEAN region and beyond.

Role Overview:

As a Technical Web3.js/Blockchain Project Manager, you will lead blockchain projects using Web3.js technologies, working closely with cross-functional teams to ensure technical excellence. Your responsibilities include project planning, stakeholder management, smart contract oversight, and blockchain architecture design. Experience with Ethereum, Polkadot, or Solana is required.

Key Responsibilities:

• Plan and execute Web3.js projects, setting milestones and managing timelines
• Lead cross-functional teams, aligning goals and ensuring quality deliverables
• Oversee smart contract development and dApp project lifecycle
• Apply Agile methodologies, facilitating team productivity and growth

Required Skills:

• Deep understanding of blockchain platforms (Ethereum, Solana, Polkadot)
• Expertise in smart contract design and blockchain project management
• Strong stakeholder collaboration and regulatory compliance knowledge
• Proficiency in Agile/Scrum methodologies and quality assurance practices

Educational Requirements:

• Bachelor’s in Computer Science or related field (PMP, Scrum Master, or blockchain certification preferred)

Why Join Us?

• Join us to lead groundbreaking blockchain projects with a collaborative team dedicated to pushing Web3.js innovation.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.

You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR interactions.
• Maintain quick First Response Time (FRT) for chat and email tickets.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction

• Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
• Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
• Ensure customers clearly understand the resolution before closing tickets.
• Provide complete and accurate support to ensure issues are fully resolved.

3. Ownership & Accountability

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
• Proactively follow up on pending cases and ensure closure within the defined SLA.
• Escalate issues only when necessary, providing complete context and documentation.

4. Revenue Signals, Cross-Sell & Proactiveness

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on the customer’s needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely CRM updates for all tickets and customer interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Requirements ( Skills & Competencies )

Must-Have Skills

• Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
• Strong customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chats, and tickets simultaneously.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts and weekends as per business requirements.

Good-to-Have Skills

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support environments.
• Basic understanding of CRM platforms or cloud communication tools.

Behavioural Expectations

• Ownership-driven: Takes responsibility and ensures problems are resolved completely.
• Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
• Comfortable working with targets, SLAs, and performance scorecards.
• Open to feedback, coaching, and continuous improvement.

Strong team player who collaborates well with Team Leads and Account Managers.

We are offering a structured unpaid Digital Marketing Internship for individuals who want real, hands-on experience instead of just theory. This program is designed for students and beginners who are serious about learning, executing, and building a practical skill set.

This is not a stipend-based role. The focus is learning, implementation, and measurable improvement.

What You Will Learn & Work On

During the internship, you will receive guided learning materials and direct mentorship while working on real tasks, including:

• Social media content planning and scheduling
• Basic graphic content coordination (Canva or similar tools)
• SEO fundamentals (keyword research, on-page basics)
• Content writing for blogs and social platforms
• Market and competitor research
• Performance tracking and basic analytics reporting
• Campaign planning fundamentals

You will not just “observe.” You will execute.

What We Provide

• Structured learning resources
• Practical assignments and live project exposure
• Regular mentorship and performance feedback
• Skill development roadmap
• Internship Completion Certificate (based on performance and discipline)

What We Expect

• Consistency and discipline
• Willingness to learn and take feedback
• Meeting deadlines without excuses
• Basic understanding of social media platforms
• Stable internet and working system

This opportunity is for candidates who value growth and experience over short-term compensation.

Important Note

This is a completely unpaid internship. There is no stipend. If your priority is immediate financial compensation, this role is not suitable for you.

If your priority is learning, execution, and building practical digital marketing skills, then this can be a strong starting point.

We are looking for an energetic and enthusiastic Corporate Office Admin / Workplace Experience Executive who demonstrates strong values and can create a vibrant, engaging, and collaborative office culture.The ideal candidate should possess excellent communication and coordination skills, understand the tech ecosystem, and be capable of driving workplace engagement initiatives across both technology and people-focused activities.

Key Responsibilities:

• Organize and host office events and engagement activities including:
• Hackathons
• Tech Townhalls
• Year Launch & Mid-Year Events
• Festivities & Potlucks
• Team-building activities
• Promote and bring sports culture into the workplace environment.
• Coordinate with internal teams for smooth office operations.
• Monitor and support overall office functioning including:
• Facility management
• Network coordination
• Workplace administration
• Act as a bridge between employees, vendors, and support teams.
• Ensure a positive employee experience within the office environment.

Required Skills

• Strong verbal and written communication skills.
• Excellent interpersonal and coordination abilities.
• Energetic, proactive, and people-oriented personality.
• Good understanding of corporate/tech office environments.

ob Description – Head of Social & Content

Company: Indian retail sweet and snacks brand

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Work From Office

Experience: 10+ years

Work Schedule: 6 days a week

About the Company

It's is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview

• The Head of Social & Content will own the brand’s organic social media and content strategy end-to-end.
• This role will be responsible for building a strong, culturally relevant brand voice across platforms.
• The role requires deep expertise in creating high-performing organic content for brands, influencers, and digital communities.
• The individual will work closely with founders, marketing, creative, and external partners to build long-term brand equity and audience loyalty

Key Responsibilities

• Own and lead the organic social media and content strategy across platforms such as Instagram, YouTube, Facebook, and emerging channels.
• Implement the brand’s voice, tone, and storytelling approach across all social and content touchpoints.
• Build and scale content formats including short-form videos, reels, long-form content, community posts, and influencer-led narratives.
• Drive consistent growth in followers, engagement, reach, and community interaction through organic content.
• Collaborate with influencers, creators, and cultural partners to amplify brand storytelling.
• Work closely with internal teams to align social and content narratives with product launches and brand campaigns.
• Track content performance, platform trends, and audience insights to continuously optimize strategy.
• Build, mentor, and manage internal content and social media teams as the brand scales.

Desired Skills & Qualifications

• Minimum 10+ years of experience in social media, content, or digital brand building.
• Ability to bring a vision to life via content
• Proven expertise in creating and scaling organic content for brands, influencers, or large digital pages.
• Strong understanding of social media algorithms, content trends, and platform-specific best practices.
• Experience building brands with high organic engagement and cultural relevance.
• Ability to think strategically while staying deeply hands-on with content creation and direction.
• Strong creative instinct combined with data-driven decision-making.
• Excellent communication, leadership, and stakeholder management skills.

Why Join Us

• Be part of building a ₹1000 Cr consumer brand from the ground up
• Opportunity to work closely with founders and leadership
• Long-term wealth creation through ESOP participation
• High ownership, high impact role in a fast-scaling organization

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh 

Language: English  

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

Required Skills:

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.