
SQL Developer
at An Irish Fintech Company

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Department: Customer Service
Employment Type: Full-Time
Shift Type: Rotational Shifts with Weekly Offs
Role Overview:
We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.
Key Responsibilities:
- Handle inbound and outbound voice calls professionally.
- Resolve customer queries and complaints with empathy and efficiency.
- Maintain accurate call records and update CRM tools regularly.
- Ensure customer satisfaction by providing prompt and effective support.
- Work collaboratively with team members to meet daily service metrics.
Requirements:
- Minimum 1 year of experience in a Customer Service (Voice Process) role.
- Excellent verbal communication skills in English.
- Customer-focused attitude with problem-solving ability.
- Comfortable working in rotational shifts and with weekly offs.
- Basic knowledge of CRM tools and systems is a plus.
Key Responsibilities:
- Minimum of 3 years of experience in Microservices architecture and Java, with a good understanding of design patterns and the Spring Boot framework, with the ability to collaborate effectively with team members and build positive working relationships.
- Design and build and deploy APIs to meet business requirements.
- High level of commitment to business satisfaction and agility.
- Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
- Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
- Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
- Work in an agile environment to deliver high-quality solutions.
- Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
- Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)
Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

- Answer and direct phone calls, emails, and other correspondence.
- Prepare and purchase orders, invoices.
- Review and process customer orders received through various channels (email, online, phone).
- Verify order details, including product specifications, quantities, pricing, and delivery instructions.
- Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
- Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
- Respond to customer inquiries regarding orders, billing, and payments.
- Qualifications : Graduation in any field
- Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must.


What you can expect from the role:
- Develop back-end using Node.js, database (MongoDB, Elasticsearch, etc) other latest technologies
- Take end-to-end ownership of modules
- Get an opportunity to solve Edu-tech problem statements
Must-Have:
- Bachelor's degree in computer programming, computer science, or a related field.
- Proven 3+ years of experience working as a Back-end developer.
- Must have a good understanding of Node.Js, Javascript, and MongoDB.
- Must have good knowledge of Data Structures and Algorithms.
- Strong CS fundamentals and problem-solving skills is a must.
- Excellent analytical and time management skills.
- Interest in the game industry, since you will be working with people crazy for developing and playing games.
Good to have:
- Familiarity with discord bot, no-code automation tools like Zapier, http://Automate.io">Automate.io, Airtable and their api’s is a plus.
- A basic understanding of front-end technologies like React.js, HTML, CSS
Why you might be excited about us:
- We are a funded start-up, recently closed our seed funding with Kalaari Capital and with a few renowned investors in past like - Village global, FirstCheque, some experience founders such as https://www.linkedin.com/in/anandc/">Anand (FB, Snapdeal), Srini (Founder, TutorVista), https://www.linkedin.com/in/ambareesh-murty-b35803/">Ambareesh (Founder, Pepperfry) and many more!
- We’re tackling a big problem with an even bigger potential to become a launchpad for the entire game industry globally. Participants in our existing cohorts say https://www.youtube.com/playlist?list=PLVOvwIVo57tlYxGB61mSpH22j3IvM3D_p">great things about us!
Compensation & Benefits
This role comes with:
✔️ Competitive Salary
✔️ Annual Bonus
✔️ Stock Options
✔️ Unlimited Leaves (oh yes! we don’t track leaves)
What we expect
- You need to stay active and keep an eye on the regular updates
- Efficient time management is encouraged.
- Take ownership of your work and can work independently on assigned projects/tasks.
Location
Jhandewalan, New Delhi
At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.


Driving design and innovation in the user-facing application to manage Yulus’ fleet, you will be working on Yulu Mobile Application which will include Maps, interaction with IoT devices via Bluetooth, and various other features. You will use your expertise in application development to evaluate and select development methods, processes, standard methodologies and tools. An eye for detail, Pixel perfection
and walking the extra mile to deliver a great user experience is essential.
Key Responsibilities
● Designing and building mobile applications for Apple’s iOS platform.
● Collaborating with the design team to define app features.
● Develop test specs and approaches for the application
● Investigate and resolve performance issues, and inefficiencies
● Ensuring quality and performance of the application to specifications.
● Identifying potential problems and resolving application bottlenecks.
● Fixing application bugs before the final release.
● Understand the market and participate in product roadmap discussions
Key Requirements
● Degree from a top engineering college, or equivalent technical background is preferred
● Agility and ability to adapt quickly to changing requirements, scope and priorities
● 2-4 years of industry experience in iOS Mobile Application design and development, with minimum 2 apps deployed in App Store
● A deep familiarity with Swift. Experience working with iOS frameworks such as Maps, core Location, core Bluetooth and Core Animation
● Strong UX/UI design exposure and experience in making apps work intuitively
● Ability to identify issues and improve application performance
● Experience in the usage of instruments to detect memory leaks for performance optimization
● Develop unit and functional test cases
● Familiar with the following – Git repository, Restful API, MVC, MVP, MVVM
● Strong CS fundamentals (with competencies in algorithms and data structures)
● Experience with third-party libraries and APIs Solid understanding of the full mobile development life cycle.
● Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner



Roles and Responsibilities |
● Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution. ● Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions ● Consistently delivers complex, well backed and bug-free products in time ● Consistently takes well thought technical/design decisions ● Develops expertise in more than one area and shares knowledge with others. able to mentor/train in areas which are new to them. ● Drives people to solve engineering challenges ● Enjoys high respect of Tech and other cross functional teams ● Demonstrates effective communication with project team, management and internal/external clients as necessary. ● Surfaces both technical and non-technical team challenges and helps resolve them ● Champion for SDLC best practices and high quality standards ● Significantly contributes in hiring high performance candidates |
Experience &
Skills |
● Expert at in RoR, Golang, NodeJS or Python. Good to have exposure to ML. ● Must have experience in cloud computing ● Operates independently with almost no oversight ● Is able to apply domain expertise to think critically and make wise decisions for the team, taking into account tradeoffs and constraints. ● Communicates tech decisions through design docs and tech talks ● Has delivered multiple projects with end-to-end engineering ownership ● Keeps track of new technology/tools and embraces them as necessary ● 12+ years of experience in product driven organization ● A Bachelors or Masters degree in engineering from a reputed institute (preferably IITs, NITs, or other top engineering institutes) |


- Develop, design, and implement embedded applications.
- Prepares appropriate documentation as required by internal product development processes and regulatory agencies such as FDA and ISO.
- Write technical specifications for interfaces and testing.
- Design and develop medical device software products with extensive knowledge of technical principles, theories, and concepts in the Software Development field.
- Conducts and participates in the design, code, and test reviews and inspections, ensuring application of software engineering best practices, as well as the feasibility, efficacy, and compliance to functional and regulatory standards.
- Works closely with the software team, the software verification team, the functional manager, and the project manager.
- Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability, and schedule goals.
- Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.
- Conduct and participate in reviews and inspections for all elements in the software lifecycle to ensure that our software quality and customer satisfaction goals are achieved
Qualifications
- Bachelor’s degree in Software or Electronics related Engineering discipline or related field with 6+ years of experience.
- Experience designing and developing embedded solutions.
- Proficient in programming languages - C, C++.
- Ability to understand the electrical schematics and work closely with the electrical team.
- Experience with Real-Time Operating Systems.
- Experience writing/interfacing with device drivers
- Experience with CAN, TCP/IP, RS232 communication protocols
- Experience in Agile development processes and philosophies.
- History of driving project execution and timely delivery while ensuring a quality focus.
- Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life.
- Excellent teaming skills to work with cross-functional and in a multi-site software team
Preferred Qualifications:
- Experience with In Vitro Diagnostic domain is a plus.
- Experience with OOA/OOD development methodologies and design patterns a plus.
- Understanding software development processes for a regulated environment (ISO9000/FDA) a plus.
- Experience in medical device design & development a plus.


b) Retrofit ( Restful APIs integration)
c) Must have experience of using SQLite .
d) Kotlin experience is a plus.

