SEO, Google Ad, Facebook Ad- Executive

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Pivelabs, an AI-powered SaaS startup for the global digital marketing industry, is seeking a passionate Marketing Specialist. This role involves owning and executing growth initiatives by identifying and scaling alternative acquisition channels to drive awareness, sign-ups, and revenue.

The Marketing Specialist will be responsible for understanding target audiences and implementing marketing strategies across various digital channels.

The ideal candidate will possess 2+ years of digital marketing experience, specifically in cold email outreach, influencer collaborations, directory listings, newsletters and executing partnerships. Experience with paid ads and SEO is also beneficial. This role involves managing and coordinating budgets, planning calendars, assets, materials, and approvals. A strong understanding of marketing principles, coupled with communication skills and a passion for delivering best-in-class digital marketing, is essential.

How will you make an impact?

• Develop and execute outbound marketing campaigns against targeted audiences from execution to campaign analysis.
• Facilitate teams' campaign operations and workflow deadlines, deliverables and processes to ensure successful and on-time campaign execution.
• Support the Marketing team by monitoring KPIs (such as website traffic, top-of-funnel conversions, ad performance, and revenue) and informing on findings
• Perform analysis of key business metrics to evaluate success and growth opportunities

Key Responsibilities - Assisting

• Affiliate & Referral Programs
• Content Collaborations & Partnerships
• Outbound Campaigns
• Email & LinkedIn Outreach
• Community Engagement & Events
• Partnerships (Exploratory/Optional)

What You’ll Bring

• Completed a degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in growth, marketing operations, or partnerships (startup/SaaS experience preferred).
• Strong execution skills — you can take an idea from draft to live campaign quickly.
• Experience with affiliates, influencer campaigns, or referral marketing.
• Comfort with outbound tools (LinkedIn automation, email outreach, attribution tracking).
• Excellent communication and relationship-building skills.
• Analytical mindset to measure and optimise campaign performance.
• Job Title: Digital Marketing Specialist Intern
• offline/Remote with Compensation: $300 per month

Why Join Us

• Be part of a lean, high-impact team where your work directly fuels growth.
• Full ownership of execution across channels.
• Work on innovative marketing strategies for a fast-growing global SaaS product.
• Opportunity to experiment, learn, and scale what works.

Role: Sr. Java Developer

Experience: 6+ Years

Location: Bangalore (Whitefield)

Work Mode: Hybrid (2-3 days WFO)

Shift Timing: Regular Morning Shift

About the Role:

We are looking for a seasoned Java Developer with 6+ years of experience to join our growing engineering team. The ideal candidate should have strong expertise in Java, Spring Boot, Microservices, and cloud-based deployment using AWS or DevOps tools. This is a hybrid role based out of our Whitefield, Bangalore location.

Key Responsibilities:

• Participate in agile development processes and scrum ceremonies.
• Translate business requirements into scalable and maintainable technical solutions.
• Design and develop applications using Java, Spring Boot, and Microservices architecture.
• Ensure robust and reliable code through full-scale unit testing and TDD/BDD practices.
• Contribute to CI/CD pipeline setup and cloud deployments.
• Work independently and as an individual contributor on complex features.
• Troubleshoot production issues and optimize application performance.

Mandatory Skills:

• Strong Core Java and Spring Boot expertise.
• Proficiency in AWS or DevOps (Docker & Kubernetes).
• Experience with relational and/or non-relational databases (SQL, NoSQL).
• Sound understanding of Microservices architecture and RESTful APIs.
• Containerization experience using Docker and orchestration via Kubernetes.
• Familiarity with Linux-based development environments.
• Exposure to modern SDLC tools – Maven, Git, Jenkins, etc.
• Good understanding of CI/CD pipelines and cloud-based deployment.

Soft Skills:

• Self-driven, proactive, and an individual contributor.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Able to plan, prioritize, and manage tasks independently.

Nice-to-Have Skills:

• Exposure to frontend technologies like Angular, JavaScript, HTML5, and CSS.

About Us:

The School of Raya is an upcoming IB Continuum School located in Bagalur, Bangalore: https://theschoolofraya.com/

Roles and Responsibilities:

We seek a proactive and organized Female Front Desk Executive with international school experience to join our institution. The ideal candidate will play a crucial role in providing excellent customer service, managing administrative tasks, and creating a welcoming environment for students, parents, and staff. This role requires exceptional communication skills, a friendly demeanor, and the ability to multitask effectively.

Welcome and Reception:

• Greet visitors, students, parents, and staff with a warm and professional attitude.
• Maintain a positive and inviting atmosphere at the front desk, ensuring a friendly first point of contact for all individuals.

Administrative Support:

• Manage incoming and outgoing calls, directing calls to the appropriate individuals or departments.
• Handle incoming emails and correspondence, responding promptly and professionally.
• Assist in organizing and scheduling appointments, meetings, and events.
• Maintain the school's electronic and physical filing systems for documents, records, and forms.

Student and Parent Relations:

• Provide information about the school's admissions, policies, and procedures to prospective parents.
• Assist with student registration, enrollment, and related paperwork.
• Address inquiries and concerns from parents ensuring timely and accurate responses.

Visitor Management:

• Monitor and record visitor access, ensuring the security and safety of the school premises.

Requirements:

• Proven experience in a similar front desk preferably in an international school set-up.
• Excellent verbal and written communication skills in English.
• Proficient computer skills, including MS Office and GSuite.
• Strong organizational and multitasking abilities.
• Exceptional interpersonal skills and a friendly, customer-focused demeanor.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of the International Baccalaureate (IB) education system is an advantage.
• Ability to work independently as well as collaboratively within a team.
• Female candidates preferred.

Location: The School of Raya, Hennur Bagalur Road, Dasanayakanahalli, Bengaluru, Karnataka - 562149, India.

Responsibilities:

• Providing primary backup for networks should they fail.
• Ensuring the effective administration of a new business network.
• Performing troubleshooting on all programs when required.
• Preparing post-mortem reports and performing trend analysis when there are system failures.
• Developing proposals and helping to finalize opportunities that reduce expenses.

Requirements:

• CCNA certified.
• Around 1 year of experience in Network Operations.
• Excellent communication skills.
• Candidate with networking certification is preferrable.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.