Sr. Sales Manager

About the Job

This is a full-time role for a Lead Quality Analyst at Spark Eighteen. We are seeking an experienced QA leader who is not just a tech expert but also passionate about building world-class products and ensuring software quality. This role involves leading the quality assurance strategy, overseeing testing for diverse applications, driving process improvements, building scalable testing systems, and mentoring a team of QA engineers. The job location is flexible with preference for the Delhi NCR region.

Responsibilities

• Define and drive the overall QA strategy, methodologies, and processes across projects.
• Lead, mentor, and manage a team of QA engineers, fostering skill development and high performance.
• Oversee and perform hands-on testing, including manual and automated, to validate software functionality, performance, and reliability.
• Design, develop, implement, and maintain robust and scalable test automation frameworks and scripts.
• Execute and oversee all levels of testing, including unit, system, integration, regression, performance, and user acceptance testing.
• Analyze user stories, use cases, and system requirements for feasibility, testability, and comprehensive coverage.
• Champion and enforce best practices in quality assurance, test methodologies, automation, and defect prevention across the engineering organization.
• Develop, execute, and manage comprehensive testing strategies, plans, and schedules to support product releases and project milestones.
• Collaborate closely with Product Managers, Developers, Designers, and other stakeholders to define quality standards and align testing efforts with project goals.
• Report on quality metrics, test coverage, and risks to project stakeholders and leadership.

Requirements

Technical Skills

• Bachelors or Masters degree in Computer Science or equivalent subjects.
• 5+ years of experience in software quality assurance, including significant experience in leading QA teams or initiatives.
• Expertise in both manual and automated testing techniques, including architecting and maintaining sophisticated test automation frameworks.
• Deep proficiency with automation tools such as Selenium, Appium, or equivalent, and scripting languages like Python, Java, or JavaScript.
• Hands-on experience with test management tools (e.g., JIRA, Clickup) and CI/CD integration for testing.
• Excellent ability to analyze user stories, requirements, use cases, and technical specifications for test coverage and feasibility.
• Strong SQL skills for database validation and backend testing.
• Strong knowledge of testing across multiple platforms (e.g., web, mobile, APIs, databases).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) and methodologies.
• Exceptional communication, leadership, and collaboration skills to effectively guide the QA team and work with cross-functional stakeholders.
• Strong attention to detail, organizational skills, strategic thinking, and the ability to prioritize and manage multiple initiatives in a fast-paced environment.

Soft Skills

• Excellent verbal and written communication skills
• Strong analytical and problem-solving capabilities
• Ability to make data-driven decisions
• High ownership attitude with proactive support mindset
• Collaborative team player with strong interpersonal skills
• Passion for continuous learning and staying updated with emerging technologies

What We Offer

• Professional Growth: Continuous learning opportunities through diverse projects and mentorship from experienced leaders
• Global Exposure: Work with clients from 20+ countries, gaining insights into different markets and business cultures
• Impactful Work: Contribute to projects that make a real difference, with solutions generating over $1B in revenue
• Work-Life Balance: Flexible arrangements that respect personal wellbeing while fostering productivity
• Career Advancement: Clear progression pathways as you develop skills within our growing organization
• Competitive Compensation: Attractive salary packages that recognize your contributions and expertise

Our Culture

At Spark Eighteen, our culture centers on innovation, excellence, and growth. We believe in:

• Quality-First: Delivering excellence rather than just quick solutions
• True Partnership: Building relationships based on trust and mutual respect
• Communication: Prioritizing clear, effective communication across teams
• Innovation: Encouraging curiosity and creative approaches to problem-solving
• Continuous Learning: Supporting professional development at all levels
• Collaboration: Combining diverse perspectives to achieve shared goals
• Impact: Measuring success by the value we create for clients and users

Apply Here - https://tinyurl.com/45wcxus3

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com

Purpose of the role:

As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.

Strategy Formulation:

Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:

·      Conduct thorough analysis to understand client needs, preferences, and challenges.

·      Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.

·      Work closely with sales, design, and project management teams to align client solutions with organizational goals.

·      Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.

·      Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.

·      Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.

·      Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.

Business Operations:

·      Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.

·      Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.

·      Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.

·      Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

·      Uphold and promote the collaborative and open communication culture that defines Space Matrix.

·      Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.

·      Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What we are looking for:

·      You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.

·      Proficient understanding of the Workplace Market Sector.

·      Experience working in architecture, interior design firms, or related industries.

Experience: 4+ years

We are looking for a NodeJS / full stack developer responsible for the development and maintenance of scalable backend applications. Your primary focus will be the development of NodeJS applications and their integration with frontend services like React Web App. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and the creation of quality products is essential.

• 3+ years of experience in Nodejs
• Having a good understanding & hands-On of AWS services like – IAM, Lambda, DynamoDB, ElasticCache, OpenSearch and AppSync 
• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Strong proficiency with JavaScript.
• Knowledge of Node.js + Express and frameworks available for it.
• Experienced with NoSQL DB
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

Skills:

• Expertise in Python 3 on AWS serverless
• Experience in AWS serverless stack Appsync, Lambda, Cognito, API Gateway, DynamoDB, Elasticsearch, SQS, S3, Code commit & Code Deploy.
• Proficient in modern microservice-based architectures and methodologies.
• Experience in a database technology, preferably No-SQL such as AWS DynamoDB.
• Build human-centric UX with us using technologies like React, TypeScript, GraphQL, and CSS-in-JS.
• Experience building data processing pipelines (SQS, Kinesis, DynamoDB, AWS Lambda, or similar)
• Deep technical hands-on experience developing in REST/JSON or SOAP/XML, combined with strong knowledge of concepts such as CORs (Cross Origins Resources), headers, security, JSON and http concept.
• Experience with Github and advanced Github features (good to have).
• Must have worked as a part of Agile Teams and DevOps practices such as continuous Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.

About The Company

Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.

We offer visually engaging and user-centric interactive solutions tailored to the business needs.

We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.

Roles and Responsibilities:-

·        Identify target Clients. Approach and gather desired outcomes of marketing

·        Research and develop marketing plan, and evaluate success strategy for bringing in new clients.

·        Understand client requirements.

·        Outbound client acquisition through social media and networks.

·        Create awareness and develop the brand.

·        Communicate with target audience, build and develop customer relationship.

·        Help with marketing plans, advertising, direct marketing and campaigns.

·        Maintain and update customer databases.

·        Develop relationships with key stakeholders, both internal and external.

Key Skills Required:-

·        Excellent communication skills and the ability to network.

·        Teamwork Skills.

·        Adaptability and ability to juggle multiple reports.

·        Strong attention to details.

·        Good organisation and planning skills.

·        Creativity, writing and designing skills.

Eligibility criteria:-

·        Someone who is passionate about his/her work.

·        Excellent problem-solving skills.

·        Ability to work in a team-oriented, collaborative environment.

·        Ability to manage priorities and work in a fast-paced environment.

Experience:-

·        0-12months of experience.

·        Has already been a part of the project.

Qualifications:- BBA/B.COM/MBA or any other graduate

Salary:- As per the company norms and based on experience

Must Have:-

·        Own Bike

·        Driving License

Benefits:-

·        Travel Allowance

·        Incentives

·        Medical Health Benefits

·        EPFO

·        A fantastic work culture and environment to work in

Location:- Ranchi, Jharkhand (on site)

• Azure Devops - Working experience in Azure yaml pipelines. (Note – Some say they worked in yaml but it’s for Jenkins and not Azure devops)
• Azure – Infrastructure automation using Terraform/ARM templates. (Note – Some say that they worked in terraform but it’s for AWS and not Azure). Please confirm Terraform for Azure infrastructure automation.
• Powershell scripting to automate and deploy .Net applications.

We are hiring interns for the product growth role. This is an extensive research project and would require a hustler's attitude and out of the box thinking without much hand-holding. 

Roles and responsibilities: 

- Researching community sign-up questions for various community types

- Researching engagement techniques used by community managers in their respective communities. 

- Researching platforms or standalone communities in peer-to-peer learning/upskilling space

- Working with the product team and ideating growth hacks to better the user onboarding and engagement on the LikeMinds platform. 

The duration of the internship will be a minimum of 2 months and interns will be required to work from home 6 days a week. 

Additional Perks:

1. Letter of recommendation
2. A full-time job offer to exceptional students.
3. Fixed and variable stipend up to Rs 10,000/month based on your performance
4. Networking opportunities across domains