ACCOUNTS SUPERVISOR

About Springboard

Springboard is on a mission to bridge the global skills gap through transformative online training in Healthcare, AI, and Technology. Our learner-first approach blends technology with deep human support — mentors, instructors, advisors, and coaches.

The Opportunity

We’re expanding rapidly into new Allied Health and Tech programs. To support this growth, we’re hiring a seasoned Canvas LMS Administrator who can manage complex configurations, solve technical challenges, and build scalable systems for new programs and enterprise partners.

If you’re proactive, detail-oriented, and great at building systems that “just work,” you’ll play a key role in shaping Springboard’s learning platform.

Location

Remote — India or Philippines only.

What You’ll Do

Canvas Platform Administration

• Serve as the primary Canvas admin (configuration, permissions, sub-accounts, course setup)
• Manage LTIs, SSO, APIs, and third-party tool integrations
• Optimize Canvas workflows for new program launches and enterprise use cases
• Partner with Instructure for product updates, roadmap insights, and escalations

Troubleshooting & Support

• Provide fast, high-quality support to LX, Ops, instructors, mentors, and Program Success
• Resolve issues related to configuration, access, grade passback, automations, and LTIs
• Reduce recurring issues with documentation and scalable fixes

Customization & Problem Solving

• Build solutions using Blueprint courses, custom roles, APIs, JS/CSS, and automations
• Create scalable templates and workflows for new health and tech programs

Quality & Operational Excellence

• Maintain documentation, issue tracking, and release notes
• Partner with LX, Product, and Engineering for course QA and program rollouts
• Monitor Canvas updates and recommend internal adjustments

Cross-Functional Collaboration

• Work with Product & Engineering on integrations and platform improvements
• Support enterprise implementations (Amazon Career Choice, university partners)
• Ensure seamless learner and instructor experience end-to-end

Required Skills

Core LMS & Canvas Skills

• 7+ years LMS administration (Canvas, Moodle, Blackboard, D2L)
• 3+ years hands-on Canvas administration
• Sub-accounts, permissions, SIS imports, and course architecture
• Blueprint courses
• Canvas APIs & developer keys
• LTI app setup and management
• SSO (SAML, OAuth, basic troubleshooting)
• Canvas theming (JS/CSS — basic to moderate level)

Technical & Analytical Skills

• Strong troubleshooting instincts
• Data workflows, grade passback debugging
• Ability to translate business requirements into Canvas-based solutions
• Understanding of integrations with Product/Engineering systems

Soft Skills

• Excellent communication and stakeholder management
• Ability to work in ambiguous, fast-moving environments
• Strong documentation and system-building mindset
• Comfortable “pushing” conversations to move work forward

Preferred Skills

• Experience in high-scale online learning organizations (bootcamps, employer-sponsored learning)
• SCORM or instructional design familiarity
• Experience with healthcare or workforce development programs
• Fluency with AI tools and process automations

Work Hours

3pm to 12am IST.

2–4 hours overlap with US hours.

Interested? Apply here: ln.run/VnNVe

Senior Business Analyst 

Job Summary 

We are seeking an experienced Senior Business Analyst to lead business analysis activities, collaborate with senior management, and contribute to strategic initiatives that align with the organization's goals. The Senior Business Analyst will play a key role in driving business process improvements, optimizing efficiency, and ensuring the successful execution of projects. The role involves working with cross-functional teams, providing leadership and mentorship to junior analysts, and driving continuous improvements through data-driven insights. 

Key Responsibilities: 

● Collaborate with senior management to ensure business analysis activities align with organizational goals and strategic initiatives. 

● Provide valuable input into strategic planning processes by identifying opportunities for business improvement, innovation, and optimization. ● Lead the gathering, analysis, and documentation of complex business requirements for projects. 

● Ensure that business requirements are prioritized, validated, and traced throughout the project lifecycle, ensuring they are aligned with business objectives and strategic priorities. 

● Build and maintain relationships with key stakeholders at all levels of the organization, including executives, business unit leaders, and project sponsors. ● Utilize advanced communication, negotiation, and interpersonal skills to influence stakeholders and drive consensus on project scope, objectives, and priorities. ● Lead business process reengineering efforts to streamline workflows, enhance efficiency, and drive operational excellence. 

● Identify opportunities for automation, digitization, and outsourcing to improve business processes and reduce operational costs. 

● Collaborate with data scientists and business intelligence teams to develop predictive models, data visualizations, and dashboards to aid in decision-making processes. 

● Provide leadership and mentorship to junior business analysts, guiding their professional development and helping them grow their skills in business analysis methodologies and tools. 

● Facilitate communication and collaboration among project team members, including developers, designers, testers, and stakeholders.

● Monitor and identify potential risks to project success, including technical challenges, resource constraints, or changes in requirements. 

● Assist project managers in planning, monitoring, and controlling project activities related to business analysis. 

● Develop detailed project plans, including scope, objectives, timelines, resource requirements, and deliverables. 

● Stay abreast of industry trends, emerging technologies, and best practices in business analysis to apply innovative solutions to the current role. 

Skills and Qualifications: 

● Advanced communication, negotiation, and facilitation skills with the ability to influence stakeholders at all levels. 

● Strong analytical and problem-solving skills with expertise in gathering, analyzing, and documenting complex business requirements. 

● Proficiency in business analysis tools and methodologies (e.g., MS Visio, Jira, Confluence, Agile, etc.). 

● Demonstrated ability to lead business process reengineering and optimization efforts. 

● Ability to work effectively with data scientists and business intelligence teams to drive actionable insights from complex data sets.

Key Responsibilities:

 Develop and maintain frontend components using AEM Sites.

 Integrate AEM with React/Angular for enhanced user interfaces.

 Work with AEM templates, components, dialogs, and client libraries.

 Collaborate with backend AEM developers and designers to implement dynamic

and responsive web features.

 Ensure code quality through unit testing and best practices.

 Participate in code reviews, debugging, and performance tuning.

 Support AEM content authors with technical implementation and troubleshooting.

What You’ll Bring:

 Bachelor’s degree in Computer Science, Engineering, or a related field, or

equivalent work experience.

 Proven experience delivering high-quality web applications.

Mandatory Skills:

 3+ years of frontend development experience with React.js or Angular.

 2+ years of experience working with Adobe Experience Manager (AEM).

 Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.

 Experience with AEM client libraries, Sightly (HTL), Sling models, and

component development.

 Familiarity with RESTful APIs and JSON.

 Understanding of responsive design, cross-browser compatibility, and

accessibility standards.

 Familiarity with Git, CI/CD pipelines, and Agile methodologies.

Preferred Skills (Nice to Have):

 Experience integrating third-party APIs and headless CMS.

 Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud

products.

 Exposure to backend technologies like Java or Python is a plus.

The Sales Executive will be responsible for driving the sales efforts of the organization by identifying new business opportunities, maintaining relationships with existing clients, and achieving revenue targets. The ideal candidate should possess excellent communication skills, have a passion for sales, and be able to work independently to meet deadlines and achieve goals. Qualifications • Customer Service Representatives and Customer Support skills • Customer Satisfaction and Customer Service skills • Customer Experience skills • Excellent communication and interpersonal skills • Problem-solving and conflict resolution abilities • Knowledge of the BFSI sector is a plus • Minimum of a Batchelors required. • Freshers allowed

• Execute marketing plans (campaigns, live events such as webinars, 

seminars, networking events etc.) to help generate leads for the sales 

team 

• Build, scale, and optimize digital marketing channels including but not 

limited to SEO, SEM, Facebook, LinkedIn and more. 

• Experience in managing KPIs pertaining to (i)User Acquisition Volume 

(month on month growth) (ii)Customer Acquisition Cost (CAC) (iii)Channel Growth and Mix (iv)Traffic Conversion Rates (iv)Number of experiments 

executed on (velocity, quality, results) 

• Translate the marketing strategy into funnel-focused marketing programs 

to acquire, engage and retain customers 

• Test, analyze, and scale experiments to improve key metrics across 

channels (e.g., landing pages, ad copy, creative, etc.). 

• Design and execute complex, end-to-end marketing campaigns that 

deliver results measured in MQLs and SQLS 

• Create content and materials the showcase the value 100ms creates for 

customers 

• Develop a strategy that combines both technical and content elements, to 

drive ongoing improvements in SEO and organic search results. 

• Develop collaborative partnerships across the organization to identify, 

launch and refine demand generation strategies. 

• Measure, track, and optimize engagement from the top of the funnel 

throughout the customer journey to ensure marketing is accelerating sales efforts to close business. 

You have: 

• A growth-oriented marketer with 2 to 4 years of experience managing and 

executing marketing campaigns including creatives, email marketing, 

tracking, reporting, stakeholders coordination and performance review 

• Well versed with the latest digital techniques and tools and latest digital 

marketing trends 

• Experience in executing marketing campaigns including creatives, email 

marketing, tracking, reporting and stakeholder coordination 

• Experience in working with B2B Saas organizations in a growth-oriented 

marketing role would be highly preferred 

You'll be a great fit if you have: 

• Experience developing digital multi-channel campaigns 
• Solid understanding of LinkedIn, Facebook, Google ad platforms

• Experience using Google Analytics, Google Optimize or similar 

  • Comfortable using Google Sheets or similar for reporting, analytics 
  • Understands the campaign data growth metrics

Position Overview: 

We are searching for an experienced Senior MERN Stack Developer to lead our development 

efforts. Your expertise will drive the creation of cutting-edge web applications while 

mentoring junior developers and contributing to technical strategy.

Key Responsibilities:

• Lead and participate in the architecture, design, and development of complex 

applications.

• Mentor and guide junior developers, fostering skill development and growth.

• Collaborate with cross-functional teams to define technical roadmaps and strategies.

• Conduct code reviews and ensure adherence to coding standards and best practices.

• Stay updated with emerging technologies and advocate for their integration.

• Develop and maintain robust and scalable web applications using the MERN stack.

• Collaborate with front-end and back-end developers to define and implement 

innovative solutions.

• Design and implement RESTful APIs for seamless integration between front-end and 

back-end systems.

• Work closely with UI/UX designers to create responsive and visually appealing user 

interfaces.

• Troubleshoot, debug and optimize code to ensure high performance and reliability.

• Implement security and data protection measures in line with industry best practices.

• Stay updated on emerging trends and technologies in web development.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Computer Science or related field.

• Proven experience as a Senior MERN Stack Developer.

• Strong proficiency in React.js, Node.js, Express.js, and MongoDB.

• Strong proficiency in Typescript, JavaScript, HTML, and CSS.

• Familiarity with front-end frameworks like Bootstrap, Material-UI, etc.

• Experience with version control systems, such as Git.

• Knowledge of database design and management, including both SQL and NoSQL 

databases.

• Leadership skills and the ability to guide and inspire a team.

• Excellent problem-solving abilities and a strategic mindset.

• Effective communication and collaboration skills.

• Knowledge of AWS and s3 cloud storage

Location: The position is based in Hyderabad.

Join us in revolutionizing education! If you are a passionate MERN Stack developer with a 

vision for transforming education in line with NEP2020, we would love to hear from you. Apply 

now and be part of an innovative team shaping the future of education.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

What you need to have:

We are searching for a Laravel developer to build web applications for our company. In this role, you will design and create projects using the Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

To ensure success as a Laravel developer you should be adept at utilizing Laravel's GUI and be able to design a PHP application from start to finish. A top-notch Laravel developer will be able to leverage their expertise and experience with the framework to independently produce complete solutions in a short turnaround time.

Laravel Developer Responsibilities:

• The discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

Laravel Developer Requirements:

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.