ACCOUNTS SUPERVISOR

Position Title:Customer Success Regional SPOC

Experience:8+ Year

Location:Bhopal, Indore, Hyderabad,Jaipur

Skill set: B2B Sales, Finacial Saas, Edu Fintech, 

• Responsible for Embedded Stack - implementation between Institutes and LEO1
• Single point of support for ensuring seamless onboarding of students & coordination.
• Conducts Training (Product training to Institute management / training to institute staff/
• Review Calendars training / Onboarding student training)
• Responsible for communications between both the entities
• Responsible for ensuring weekly updates and monthly reviews are conducted
• Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
• He/she will ensure the review calendar rhythm is maintained and accomplished.
• Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
• Sharing data templates on time to institutes
• Assisting in uploading/ loading details
• Ensures Cards dispatch for his/ her institutes
• Ensure coordination to upload Fee structure from backend LEO1 teams
• Collate feedbacks and address them on war footing.
• Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage

Required Key Skills :

• The role requires the person to interact with all top institutes, and their senior
• management teams we will need a seasoned resource.
• To be excellent in communicating skills and training skills
• They should be able to convince teams and staff on the products and get buy in.
• Should be open to travelling

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀 

Our Core Values 

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.  
• Extreme Ownership: We own our work and its outcomes fully.  
• Proactive Collaboration: Teamwork elevates us all.  
• Pursuit of Mastery: Continuous growth drives us.  
• Effective Feedback: Honest, constructive feedback fosters improvement.  
• Client Success: Our clients’ success is our success.   

Experience Level 

This role is ideal for engineering managers with 8-12 years of software engineering experience, including hands-on technical experience building cloud-based software solutions, and 6+ years of managing software engineering teams. 

Role Overview 

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!  

What You'll Do 

• Partner with Product Management to define, assess, plan and execute the development of a new product.
• Partner with Product Management to establish and align on business, functional, and non-functional requirements; set clear, feasible software delivery expectations; collaborate on adapting to unexpected changes in plans and roadmaps; and to deliver on commitments with high reliability and accountability.
• Hands-on Engineering Manager who can operate as a technology strategist who understands modern cloud-based technology and SaaS product development; conducts technology assessments; evaluates existing products and 3rd party services for integration; and determines, recommends, and drives the development of a product architecture.
• Evaluate leading-edge technologies such as AI-based tools and integration patterns, and assets, for incorporation into the product offering in order to rapidly accelerate time-to-market
• Learn about and assess our products and technology services to determine how they might be leveraged to accelerate development and delivery of the solution. This includes SaaS products, data platforms and integration technologies.
• Build and provide technical leadership, direction and management to a high-performing, full-stack engineering team consisting of software, data, analytics and quality engineers, to rapidly deliver, enhance and maintain a best in class cloud-based product.
• Develop software products aligned to modern industry best practices and AWS well-architected framework. Software will be well documented, tested and maintained in our cloud-based git repository.
• Build and deploy software products within our cloud infrastructure while ensuring alignment with operational tools such as CircleCI, Datadog, Jira, GitHub and other mainstream tools within the organization.
• Coach exceptional, highly-skilled engineers; set clear goals; monitor performance and provide timely constructive feedback; and will continually work to optimize the performance, efficiency and effectiveness of your teams.
• Track team metrics, identify blockers to overall team effectiveness, and manage process improvements.
• Lead projects via agile methodologies where you will coach through sprint cycle stages, drive technology best practices and ensure work is accurately estimated, performance, and progress is tracked and reported to stakeholders.
• Work closely with our Information Security (InfoSec), Cloud Operations and other functional teams to ensure that product designs, engineering processes, and the management of data, align with our and industry policies and best practices.
• You will be accountable for ensuring that information is handled according to cybersecurity controls (e.g., SOC2, HITRUST), customer agreements, and legislative regulations (e.g., HIPAA).

Requirements

What We're Looking For 

• Knowledge of software engineering practices, patterns for software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and release management.
• Knowledge of Agile methodologies and will bring your experience in leading and coaching Agile teams through planning, execution and delivery phases.
• Experience managing contract resources that may be geographically dispersed.
• Experience developing and/or leading fullstack teams that develop SaaS products utilizing frontend technologies such as ReactJS, NodeJs, JavaScript, TypeScript and mainstream backend languages like Java.
• Experience defining standards for unit, functional and end to end testing utilizing frameworks such Gherkins / Cucumber and Cypress.
• Solid background in cloud development including serverless compute, microservices, containers, and API development and deployment within cloud environments.
• Knowledge of DevOps and CI/CD pipelines and process automation, including the technologies and the processes around CI/CD development, to help accelerate delivery.
• Experience in Google Workspace (G-Suite) or Microsoft Office.
• Ideally, you have worked in the healthcare industry and understand the ecosystem and data security compliance, the customers, their interactions, the information that is coordinated, and client lifecycle challenges in this area.
• Experience with Search Engine Optimization (SEO) or integrations is a major plus.

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Punjab state. Ambitious and energetic candidates required

expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research,competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follows the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Responsibilities:

· Lead the project to on-time and quality delivery as agreed by the client

· Be the part-time project manager & team leader

· Raise and negotiate issues and risks with senior management of the client

· Manage profitability of the project

· As the lead designer, he/she needs to guide team members well and facilitate their learning in the organization

· Stay up-to-date with latest achievements, best practices and trends in design

· Candidate should be willing to travel for on-site project executions for short/long durations in India and abroad

· Candidate should be open to temporary/permanent relocation within Think Designs studios in India

Deliverables:

Due to his/her role as a Design Leader & Project Manager, a Lead UX Designer will be responsible for ensuring on-time and quality delivery of all deliverables for the project even though he/she may not actually work on all of them. Depending on client requirements, as a Lead designer, he/she will be responsible for delivering all or some of the following:

· Design Strategy based on User Mapping, User Stories, Business Needs, Technology inputs

· Wireframes

· Navigation Structures

· Story Boards

· Interactive Guidelines

· Visual Designs

· Prototypes

· Design Systems

· Specification Documentation

About us

1. Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants. 
2. Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share. 
3. Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
4. Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
5. We believe payment transactions are more than money moving pipes.  Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used.  A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other.  Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
6. Today our technology has helped large businesses grow faster with lesser efforts.  They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it.  Every day new use cases are designed and stitched using our technology platform.
7. Our next target are small merchants.  For them, the problems are far larger and more complex.  They have no means to access the marketing budgets or customers of large brands or banks.  They cannot even cross the regional offices of these businesses.  This is where we come in.  We are bringing the power of the technology created for large merchants to these businesses.  Helping bring the power of large brands and banks with whom we already partner to small merchants.
8. Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc.  They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores.  These businesses offer the advantage of touch, feel and explanation in local language.  What they lack is the technology to discover, access customers and attract them with superior offers.
9. GENIE, our smart marketing platform helps them do that.  It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other.  It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
10. The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.  
11. In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.  
12. We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else.  We want to be setting the path for the next generation of payment solutions, that will be followed by others.
13. Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable.  That there is always a way to solve the toughest of problems.  Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market.  Those who feel fulfilled when they see that it is making a difference to the lives of people around them.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Would you like to join this journey?

Job Description

Designation: Product Manager

Location: Bangalore (Work From Office)

Qualification: Graduation/Post Graduation from reputed institutes

Please find below the job description for various Product Manager openings.

1. uniPAY Next Product Manager
   1. Should come from a retail IT background, either vendor to retail IT or working as a Sr. Manager/AVP in retail IT
   2. Experience in implementing POS solution for retail checkout
   3. Experience in implementing SAP or Microsoft Dynamics
   4. Atleast 8-10 years of experience in retail IT
   5. Strong understanding of store level IT operations, cashier challenges
   6. Should have experience in product and project management
   7. Would be responsible for solutioning support to business
   8. Would be responsible for all customer communication around new projects
   9. Would be responsible for product roadmap
   10. Would be responsible for driving usage of product, customer satisfaction and wallet share of customer.

1. Payments Product Manager
   1. Should come from a payments background in a bank. Either a vendor to the bank providing payment systems – like FIS, Atom, Hitachi, Zeta, or working in the payments department of a bank as a product manager.
   2. Experience in implementing cards and UPI systems
   3. Strong understanding of card and UPI technology
   4. Atleast 8-10 years of experience in payments as Product Manager/Sr. Product Manager role.
   5. Would be responsible for interfacing with banks, other financial service providers for solutioning support and communication.
   6. Would be driving the payments platform roadmap
   7. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Installments Product Manager
   1. Should come from a lending background in a bank, NBFC.
   2. Either a vendor to these entities like from Nucleus, Lentra, Jocata, or working in a bank/NBFC in the product management department.
   3. Experience in implementing various lending products for various segments
   4. Strong understanding of fundamentals of how lending works
   5. Atleast 8-10 years of experience in lending as Product Manager/Sr. Product Manager role.
   6. Would be responsible for interfacing with banks/NBFCs, other financial service providers for solutioning support and communication.
   7. Would be driving the installments platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Brand Product Manager
   1. Should come from a strong catalogue management background in retail IT automation companies – typically MNCs here.
   2. Experience in designing systems for organizing retail brand catalogues for various end uses such as inventory, pricing, taxes.
   3. Experience in having worked with large retailers, both online and offline in providing and integrating such systems with them.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager/Sr. Product Manager.
   6. Would be responsible for interfacing with retailers, OEMs for solutioning support and communication.
   7. Would be driving the brands platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. GENIE App Product Manager
   1. Should come from a strong mobile app product management background
   2. Apps that deal with live transaction level management
   3. Should have a strong start-up mindset of rapid changes
   4. Strong in UI/UX, strong understanding of consumer interactions with mobile interfaces
   5. Experience of having designed apps from scratch, taken it to scale of atleast 1 million active users
   6. Experience in designing interfaces, notification management, usage tracking systems
   7. Atleast 5-6 years of experience in this role as Product Manager/Sr. Product Manager.
   8. Would be responsible for interfacing with product marketing, small and medium merchants, their cashiers.
   9. Would be driving the GENIE App roadmap
   10. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. Sales Platform Product Manager
   1. Should come from a strong background of designing workflows and use-cases in SalesForce for field force management
   2. Experience in integrating SalesForce with other systems for data and decisions
   3. Experience in having worked with organizations with large field force for such system creation.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager
   6. Would be responsible for interfacing with internal business and operations team for solutioning the systems and then driving roadmap.
   7. Would be driving the sales platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

Personality:

• The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.
• The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.
• Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

Desired Candidate Profile

• Demonstrated software development experience preferably with a functional language. Bonus if you already know Clojure or Go
• Full-stack development experience, possibly with a bias towards either front-end or backend development
• Knowledge in React and Javascript
• Unit testing experience
• Prior experience in RESTful API use, implementation, or design
• Experience with a relational data store, PostgreSQL is a bonus

CE Brands is an ecommerce focused company with multiple brands in growth stages, with a focus on apparel brands looking for a Shopify Web Developer. We are a fully remote team and we’re expanding our team to help us to continue to deliver high-quality and high-performing capabilities to our clients.

As a Shopify Web Developer, your main task will be to help in the implementation of new stores and their functionalities and always adhering to the best practices of the platform and current web standards. We strive to always deliver exceptional performance, usability and accessibility. It is also necessary to understand advanced Shopify concepts such as alternation of layouts and templates, product attributes, cart properties, and a deep understanding of the limitations and possibilities of Shopify objects.

Duties and Responsibilities:

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue
• Create bespoke Shopify themes and change pre-existing templates per predefined brand guidelines
• Be an expert in all aspects of the ECommerce platform
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimizing the website
• Demonstrated ability to transform designs (e.g. Sketch & Figma) into code
• Write structured, well-organized, and reusable code
• Inspect and troubleshoot bugs and other QA issues
• Keep abreast of best practices/trends/tools
• Ensure the technical feasibility of UI/UX designs
•  

Qualification Preferred:

• A bachelor's degree in information technology, computer science, or a related discipline
• Broad shop construction, launch, and maintenance expertise, as well as a general understanding of the admin system
• Proven skills in Liquid, HTML, CSS, jQuery & Javascript
• Good understanding of server-side CSS pre-processing platforms
• Proficient understanding of Javascript frameworks
• Proficiency with Invision, Sketch, Figma and Adobe Creative Cloud
• Ability to code a theme from scratch in Shopify
  Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Previous experience implementing/debugging third-party Shopify apps, as well as building unique solutions if needed
• Extensive testing and debugging abilities using the browser console and other tools
• Working knowledge of third-party services and APIs, as well as Shopify plugins
• Capability to communicate effectively and provide proactive feedback
• Strong understanding of cross-browser compatibility and responsive design
• Proficient understanding of code versioning tools
• Ability to self manage and meet deadlines
• A good eye for design and great attention to detail
• Good verbal and written communication skills
• A strong understanding of UX design
• A portfolio of live projects

*This is a PROJECT BASE job with the possibility to work FULL TIME remotely WORK FROM HOME OPPORTUNITY and MUST have a stable internet connection with a high-speed internet.

About Company

Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Strong experience in Angular UI Framework,
• Should have strong knowledge of understanding and debugging Angular application with chrome developer tools.
• Must be able to convert Design/ Wireframe into a functional site
• Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
• Detailed experience with coding and the ability to troubleshoot and analyse websites using HTML, CSS, and comparable languages
• Must have experience GIT in version control
• Ensure that the website is optimized for various devices with mobile responsiveness.
• Understanding of key design principles.
• Good problem-solving skills.
• Good communication skills

Qualifications

• 3-8 years of demonstrated experience in creating and implementing UI development
• Work with other developers and designers to ensure that the website is functional and visually appealing.
• Good team player.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout and Architecture of the website.