ACCOUNTS SUPERVISOR

Job Description:

We are seeking a skilled Mainframe Tester with hands-on experience in CICS to join our QA team. The ideal candidate will be responsible for designing, executing, and maintaining test cases for mainframe applications, ensuring the quality and reliability of business-critical systems.

Key Responsibilities:

• Develop and execute test plans for mainframe applications using COBOL, JCL, DB2, and CICS.
• Perform functional, regression, and integration testing on CICS transactions.
• Identify, document, and track defects using standard testing tools.
• Collaborate with developers, business analysts, and other stakeholders to resolve issues.

🌟 Join Us as an Full Stack Developer at Tutcart! 🌟

About Tutcart:

At Tutcart, we're on a mission to revolutionize education with cutting-edge technology. As an innovative edtech startup, we believe in the power of learning and are passionate about making education accessible to all.

Why Join Us?

• 👨‍👩‍👧‍👦 Team Unity: Be part of a nurturing team that values teamwork and personal development.
• 🚀 We Grow, You Grow: Be part of a startup where your career development is a priority.
• 🎯 Exciting Challenges: Tackle diverse projects and tasks that offer opportunities for learning and growth.

Key Responsibilities:

• Full Stack Development: Contribute to the development of our platform using the MERN stack, Next.js, Redux, TypeScript, and other cutting-edge technologies.
• Architecture and Design: Assist in architectural decisions, focusing on scalability, performance, and maintainability.
• Deployment and Launch: Basic understanding of AWS services. Support effective deployment strategies and assist in managing the launch of new features and updates.
• Optimization: Collaborate on platform performance improvements, user experience enhancements, and codebase efficiency.
• Integration: Assist in integrating third-party services and APIs to enhance platform functionality.
• Mobile Development: Support the maintenance of mobile applications using React Native, ensuring integration with our web platform and a consistent user experience across devices.
• Security: Contribute to implementing security measures to protect user data and maintain platform integrity.
• Version Control: Proficiency with GitHub or Bitbucket for code versioning, collaboration, and pull request workflows.
• Project Management Tools: Experience using Trello or Jira for task tracking, sprint planning, and project coordination, ensuring timely delivery of milestones.
• Innovation: Stay informed about the latest technologies and trends to support innovation and competitiveness.

Qualifications:

• Proven experience as a Full Stack Developer with at least 2-3 years of hands-on experience in both frontend and backend development.
• Solid proficiency in the MERN stack, Next.js, Redux, TypeScript, and related technologies.
• Takes the initiative to identify and tackle challenges independently. Possesses the intelligence and resourcefulness to work effectively without constant guidance.
• Interest in education technology and a desire to make a meaningful impact.
• Good communication skills, both written and verbal.
• Ability to work in a fast-paced, collaborative startup environment.

What We Offer:

• The opportunity to be part of a dynamic and innovative startup.
• A supportive and inclusive work environment where your contributions will be valued.
• Engaging projects that have the potential to transform education globally.

Who Should Not Apply:

If you're not genuinely interested in our mission or unable to make a commitment to our team, please reconsider applying. We're seeking someone who is responsible, eager to learn, embrace the challenges of startup life, and contribute to building something impactful.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Senior Java Backend Developer

Are you a passionate backend developer looking for a new challenge in an international company? Do terms like spring-boot, Redis, Amazon EC2, REST-API and document based databases like MongoDB make you smile and would you like to work in an international company that values your personal growth? We are expanding in India and are looking for an enthusiastic and experienced Java Developer to join the team.

Together with the team, you will be responsible for the development and migration of our FlexWhere application from a PHP based application to a java application. You report to the Manager Development & Support and collaborate with our Dutch IT Team, who work from our headquarters in the Netherlands. We work with two-week sprints, in which features and improvements are tested in an alpha and beta environment, after which you will release the services in our Kubernetes cluster. Our applications are being used by thousands of customers in Europe on a daily basis. By being in close contact with our helpdesk, you know what our users struggle with and how you can improve their experience.

You are not afraid to take ownership and have good interpersonal skills. You believe a good user experience is the ultimate goal and you continuously discover, evaluate and implement new technologies to maximize development efficiency. All in all: you have an innovative spirit and cannot wait to get aboard into an international IT-organization!

• A degree in Engineering (B.Tech or BE);
• Minimum of 3-year work experience as a Java developer in Java and/or Kotlin, Groovy;
• Proficient understanding of code versioning tools (Git);
• Experience with third-party API’s and third-party libraries like MongoDB, Redis, MySQL, ElasticSearch;
• Familiar with automation testing tools;
• Knowledge about scaling architectures in the cloud like EC2.

• Competitive salary;
• Place within a company that is committed to diversity and inclusion;
• Excellent career progression opportunity within an international organization;
• The chance to discover the land of tulips and windmills!

We are Dutchview. An innovative IT company based in the Netherlands with offices in Germany, the United Kingdom and India. Our solutions make it possible for organisations to work smartly and effectively. So that they can focus all their energy on what they do best. It is precisely this freedom that leads to greater job satisfaction: the basis for better results. We make it easy for you.

Turtlemint is a technology platform (http://www.turtlemint.com/">www.turtlemint.com) that facilitates the entire process of researching, decision-making and buying insurance. Turtlemint is building a unique insure-tech platform which is enabling the transaction of complex products with a simple and intuitive interface. On the supply side, Turtlemint aggregates more than 25+ insurers and enabled three unique demand channels. First, direct to consumer channels where users buy insurance products. Second, a network of more than 35,000 agents across India who use the Turtlemint platform to sell insurance. Third, the SaaS version of the same platform for large financial institutes, consumer applications, etc. Now it is expanding into other financial products like mutual funds.

Turtlemint is founded by IIT/IIM graduates, ex-employees of top companies like ICICI Lombard, Yahoo, eBay, and Quikr. Our management team has to experience building and growing many successful technologies and consumer companies. Turtlemint is growing rapidly and it is already amongst the top three insurance platforms in India. We are a well-funded startup, backed by leading Venture Capitalists, and began our business operations in September 2015. We strongly believe that as a technology-led company we can truly disrupt the 'old economy' financial services businesses, a multi-billion dollar industry in India.

Turtlemint promises to offer an intellectually enriching and fun work environment, and an opportunity to work with smart and dedicated colleagues. Come make an impact on millions of users on an important but often ignored aspect of their life - financial security & freedom!

Job Description  

Position: Engineering Manager

Role:  Engineering Manager  

Experience: 8-15 years  

Location: Mumbai/Pune

Responsibilities

• Lead a team of engineers and product managers in the ideation and technical development of product
• Provide strategic and operational oversight for Enterprise software product development
• Work closely with business leaders to develop short and long-term strategies
• Manage business expectations, resolve conflicts, and keep businesses aligned
• Define the processes needed to achieve operational excellence in all areas, including project management and system reliability
• Experience scaling and managing 5-20 person teams
• Develop and drive execution on 6 months and 1-year road maps
• Drive innovation, establish new approaches in improving productivity
• Establish a metrics-based organization, develop key operational metrics and push for continuous improvement.
• Ensure system security, data integrity, and accuracy of financial records

Skillset and Experience

• 8+ years of experience in building Enterprise software
• 8+ years of experience with programming languages such as Java, PHP, Python, or C++
• 5+ years experience with agile systems development methodologies
• 4+ years of experience managing engineering teams including hiring/termination and performance management
• 3+ years of experience with either Spring Boot, Play Framework, Django, etc

Bachelors in Computer Science or a related technical field, or equivalent experience 

Finally, and most importantly, drive, energy, and motivation to succeed with delivering great customer experiences 

Bonus Qualification

• Experience developing financial products like insurance, mutual funds, etc
• Ability to understand the business logic
• Organizational and analytical skills

What you get: 

• To work in an early-stage consumer internet start-up in disruptive space  
• To directly work with the founding team of graduates from IIT/ IIM and experience at top internet brands like Yahoo/ eBay  
• Great culture and work with like-minded colleagues  
• Health Insurance for yourself and your family