UI UX Designer

Business System Operations Intern to support daily CRM and telephony operations. The role focuses on handling BAU activities, system access management, and basic troubleshooting, enabling smooth business operations across teams.

Key Responsibilities

CRM and telephony issue troubleshooting

User access management

Creating and Optimising CRM Process Flows – (Forms, workflows, tasks, etc…)

Maintaining and Creating automation workflows and journeys to cater business requirements.

Eligibility & Skills

Final-year student or recent graduate

Basic understanding of CRM and Telephony systems (They can do basic research on this before the interview)

Working knowledge of MS Excel / Google Sheets

Good communication (Written and Verbal)

Coordination skills

Key Competencies 

Detail-oriented and process-driven

Willingness to learn and take ownership

Reliable and responsive in day-to-day operations

Strong learning agility and adaptability

EXCITED ABOUT YOUR TASKS?

Team Leadership:

● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.

● Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.

● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.

● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.

● Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

● Provide regular updates and reports to higher management on team performance and onboarding progress.

● Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

● A minimum of 10+ years of experience in recruitment or a similar role.

● Proven team management experience is mandatory.

● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

● Strong communication and interpersonal skills.

● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

● Experience in relationship management with freelancers or external consultants is a plus.

Why Join Us?

● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.

● Opportunity to lead a team and make a significant impact on client success.

● Work in a collaborative and innovative environment.

Zemoso Labs is a product studio offering innovation-as-a-service, with design, engineering, and growth services. Our clientele includes Fortune 500 companies, disruptive startups, and unicorns from around the world.

We have operations in India, U.S., Europe, and Canada, and we have created over $8 billion in value for our customers.

At Zemoso Labs, we see marketing as a compelling vehicle to ‌ leverage to help us and our clients grow exponentially. The ideal candidate for this role will not only be data-driven, but an experimentation-oriented approach to campaign management.

The ideal candidate will be a team player who can give direction to other members of the team, take abstract input from senior stakeholders to translate to action items and collaborate with direct co-creators like designers and subject matter experts. They must understand how to create a narrative around a brand and extend it to every asset we create. Ability to learn and scale quickly, and be unafraid to ask questions are must-haves.

RESPONSIBILITIES

• Meeting with internal stakeholders and clients to determine their goals and budget
• Advising clients and other stakeholders on costs, expectations, outcomes, and processes
• Brainstorming ideas for marketing campaigns and paid advertising
• Brainstorming with a team of digital marketers, such as SEO specialists, content marketers, designers, sales specialists, and web developers
• Creating and managing paid ads across LinkedIn, Twitter, Facebook, Google, media partners, programmatic, display, search, networks and more
• Monitoring and analyzing web analytics and campaign performance
• Defining campaign budgets, aligning campaign goals, and ensuring adherence to search optimization principles
• Identifying and presenting new avenues of paid advertising
• Utilizing demand-side RTP platforms to promote adverts and campaigns
• Ensuring a positive ROI on client spending and PPC ad campaigning
• Coordinate with a team of individual contributors to meet deadlines for launch dates

Must-haves:

• Basic familiarity with concepts of campaign management experience across paid, organic, and other marketing efforts across channels
• Analytical mindset with an ability to map data to insights
• Impeccable ability to do customer journey mapping to identify pain points
• Work across multiple time zones (US, US (CST), Canada) as needed
• Ability to learn, scale, and ideate
• Ability to ask the right questions and focus on “what does success look like?”
• Google, Hubspot, and LinkedIn certifications are a huge plus
• Internship in SEO or SEM or Campaign Analytics preferred

Benefits:

• Competitive salary
• Work from anywhere in India
• Learning and gaining experience rapidly
• Reimbursement for basic work-from-home setup
• Insurance (including a top-up insurance for COVID)

Job Description – Developer (ETL + Database)

 Develop, document & Support ETL mappings, Database structures & BI reports.

 Perform unit testing of developments done by him/her.

 Participate in UAT process and ensure quick resolution of any UAT issue.

 Manage different environments and be responsible for proper deployment of code in all client

environments.

 Prepare release documents.

 Prepare and Maintain project documents as advised by Team Leads.

Skill-sets:

 3+ years of Hands on experience on ETL Pentaho Spoon Talend & MS SQL Server, Oracle & SYBASE Database tools.

 Ability to write complex SQL and database procedures.

 Good knowledge and understanding regarding Data warehouse Concepts, ETL Concepts, ETL

Loading Strategies, Data archiving, Data Reconciliation, ETL error handling etc.

 Problem Solving.

 Good communication skills – written and verbal.

 Self-motivated, team player, action and result oriented.

 Ability to successfully work under tight project schedule

10+ years of sales/business development experience in Cyber Security Domain

·        Experience building and executing a partner led go to market model

·        Strong background in executive-level communication

·        Strong skills in a cross-functional teaming environment

·        Having an insightful view of the overall business landscape, including financial and partner business drivers

·        Understands how to evaluate, interpret, and incorporate financial data in daily decisions to understand the organization's financial goals and focus the efforts in solving complex partner needs

·        Demonstrated ability to build and maintain executive level relationships at customers, partners .

·        Working across Boundaries - Ability to work cross-functionally with multiple business units, partners and solution teams in complex business engagements

·        Strategic Vision - Develops short and long-term strategy