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SAP Technology Specialist L2
SAP Technology Specialist L2

SAP Technology Specialist L2 at Protera · Andheri East, Mumbai · 4 - 8 years · ₹12L - ₹23L / yr · Posted 14 Sep 2024

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SAP Technology Specialist L2

Agency job
4 - 8 yrs
₹12L - ₹23L / yr
Andheri East, Mumbai
Skills
SAP HANA
SAP
HANA
SQL
Oracle

Position name: SAP Technology Specialist L2

Location: Mumbai Andheri East, In Office 

Shift: Rotational Shift (Hybrid-2 days a week-Wed & Thursday)


 

Role Responsibilities:

  • Independently handle complex tasks like system, refreshes, DB upgrades, SAP and DB maintenance tasks, support pack upgrades, performance analysis and troubleshooting.
  • Administer the SAP database (perform database upgrades, apply database maintenance, administer database performance, manage database storage, database problem determination and resolution.
  • Provide technical and customer support and monitor system performance.
  • Perform SAP client administration (create client, copy client, delete client, export/import client).
  • Handle application alerts.
  • Apply and manage SAP maintenances (hot packages and kernel upgrades) through all systems using a structured methodology.
  • Overall System Monitoring (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
  • Analysis of ABAP dumps and system logs errors messages and provide solution.
  • Implementing SAP OSS Notes as requested from customer and after coordinating with specialist.
  • Apply and maintain certificates on SAP ABAP, JAVA, web dispatcher etc.
  • Maintain documentation and procedures on all provided Services, in a supportive role.

 

Skills and qualifications:

Must Have Skills:

  • 4 to 8 years SAP BASIS administration experience.
  • Hold at least a bachelor's degree in an IT-related field.
  • Excellent communication skills (English - verbal and written).
  • Extensive knowledge of information technology, and a solid understanding of SAP software, configuration, and maintenance.
  • Strong Linux and Windows administration hands-on experience.
  • Good knowledge in one or more of the following databases (SQL, MaxDB, DB2, Oracle, HANA, Sybase ASE) and management tools.
  • SAP Security (Basic knowledge and understanding)
  • Any SAP certifications in NW administration.
  • Motivated and quick learner.

Nice to have skills:

  •  Constantly improve, continuous education and keeping up to date with the rapidly evolving SAP industry.
  • Ability to participate across various teams, cultures, geographies, and time zones.
  • Ability to handle multiple tasks simultaneously.
  • Innovative problem solving & analysis.
  • Good team player.

 

Benefits 

  • Work from Home set-up 
  • Comprehensive medical benefits 
  •  Gratuity, PF, EPS and Bonus, NPS 
  •  Shift Allowances 
  • On-call Allowance 
  • Health and wellness Allowances 
  • Learning and Development Allowances 
  • No question asked certification policy. 
  • Certification Bounty Bonus



Package:  24.6 LPA.

Skills: The candidate should have a good experience in SAP Basis working on at least two of the databases: HANA, SQL, Oracle, DB2.

 


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About Protera

Founded :
1998
Type :
Services
Size
Stage

About

Protera is a global SAP partner that enables SAP-centric enterprises to achieve their transformation objectives with improved value, increased quality, and reduced risk. It offers the Protera FlexBridgeSM transformation success platform that helps customers save up to 50% of the time and cost to transform and manage SAP and related IT applications on the cloud. Protera is certified in Hosting, Cloud, Application Management, Global Outsourcing, and SAP HANA Operations Services. Protera has been serving its customers for over 20 years, helping them achieve their transformation objectives with improved value, increased quality, and reduced risk. Its Protera FlexBridgeSM transformation success platform helps customers save up to 50% of the time and cost to transform and manage SAP and related IT applications on the cloud. Protera is a global SAP partner certified in Hosting, Cloud, Application Management, Global Outsourcing, and SAP HANA Operations Services. Protera operates in various industries, including manufacturing, retail, healthcare, and finance, among others.
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QUALIFICATIONS

Experience

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  • Hands-on experience administering and configuring Workday HCM, including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and related modules.
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  • Experience working with HR system integrations, data management processes, and vendor-supported technology solutions.
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Analytics & Technical Skills

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  • Experience with data visualization platforms such as Tableau, Power BI, Workday Prism Analytics, or equivalent tools.
  • Strong analytical and problem-solving skills with the ability to interpret workforce data and communicate findings effectively.
  • Working knowledge of SQL and data querying concepts; familiarity with Python or R is a plus.
  • Understanding of system integration concepts including APIs, EIBs, SFTP, and data transformation processes.
  • Knowledge of HR data structures, reporting methodologies, and data governance best practices.

Domain & Compliance Knowledge

  • Strong understanding of core HR processes and employee lifecycle management.
  • Knowledge of compensation, recruiting, talent management, workforce planning, and organizational effectiveness concepts.
  • Understanding of HR data privacy, security, and compliance requirements including GDPR, CCPA, and applicable local regulations.
  • Familiarity with global HR operations and governance practices is preferred.

Soft Skills & Ways of Working

  • Strong customer-service orientation with a commitment to delivering high-quality stakeholder support.
  • Excellent communication skills with the ability to translate technical concepts into business-friendly language.
  • Detail-oriented with a strong focus on accuracy, data quality, and process discipline.
  • Highly organized and capable of managing multiple priorities in a fast-paced environment.
  • Collaborative team player who builds productive partnerships across functions and levels.
  • Demonstrates initiative, ownership, continuous learning, and a passion for process improvement.

 

 

WHAT SUCCESS LOOKS LIKE

In your first year, you will establish yourself as a trusted HR technology and people analytics partner across the organization. Stakeholders will rely on your expertise to deliver accurate workforce insights, maintain reliable HR systems, and identify opportunities for process improvement. Reporting capabilities will become more efficient and scalable, data quality will improve, and HR teams will have greater confidence in leveraging technology and analytics to make informed decisions. Through your contributions, the HR technology ecosystem will be better optimized, more user-friendly, and well-positioned to support the organization's growth and evolving business needs.

 

 

A Note on Tooling

We currently use Workday as our primary HRIS, and deep Workday expertise is required for this role. However, we value professionals whose strengths extend beyond any single platform. Success in this role requires strong capabilities in HR technology, people analytics, workforce reporting, and process optimization that can adapt as systems and business needs evolve over time.


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o SAP Materials Management (MM)

o SAP Production Planning (PP)

o SAP Quality Management (QM)

o SAP Plant Maintenance (PM)

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• Strong analytical, problem-solving, and communication skills.

• Ability to work effectively in a collaborative, team-oriented environment.

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• Exposure to SAP Integrated Business Planning (IBP).

• Exposure to SAP Ariba and procurement processes.

• Experience supporting SAP ECC to S/4HANA migration initiatives.

• SAP certification in MM, PP, QM, PM, or S/4HANA.

• Experience working in manufacturing, life sciences, medical devices, consumer products, or supply chain-intensive industries.


What You'll Bring

• Strong functional and analytical capabilities.

• Ability to understand business requirements and translate them into SAP solutions.

• A proactive learning mindset and willingness to expand expertise across SAP modules.

• Strong collaboration and stakeholder engagement skills.

• Passion for driving operational excellence through SAP-enabled business processes.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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