Protera
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Jobs at Protera
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Position name: SAP Technology Specialist L2
Location: Mumbai Andheri East, In Office
Shift: Rotational Shift (Hybrid-2 days a week-Wed & Thursday)
Role Responsibilities:
- Independently handle complex tasks like system, refreshes, DB upgrades, SAP and DB maintenance tasks, support pack upgrades, performance analysis and troubleshooting.
- Administer the SAP database (perform database upgrades, apply database maintenance, administer database performance, manage database storage, database problem determination and resolution.
- Provide technical and customer support and monitor system performance.
- Perform SAP client administration (create client, copy client, delete client, export/import client).
- Handle application alerts.
- Apply and manage SAP maintenances (hot packages and kernel upgrades) through all systems using a structured methodology.
- Overall System Monitoring (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
- Analysis of ABAP dumps and system logs errors messages and provide solution.
- Implementing SAP OSS Notes as requested from customer and after coordinating with specialist.
- Apply and maintain certificates on SAP ABAP, JAVA, web dispatcher etc.
- Maintain documentation and procedures on all provided Services, in a supportive role.
Skills and qualifications:
Must Have Skills:
- 4 to 8 years SAP BASIS administration experience.
- Hold at least a bachelor's degree in an IT-related field.
- Excellent communication skills (English - verbal and written).
- Extensive knowledge of information technology, and a solid understanding of SAP software, configuration, and maintenance.
- Strong Linux and Windows administration hands-on experience.
- Good knowledge in one or more of the following databases (SQL, MaxDB, DB2, Oracle, HANA, Sybase ASE) and management tools.
- SAP Security (Basic knowledge and understanding)
- Any SAP certifications in NW administration.
- Motivated and quick learner.
Nice to have skills:
- Constantly improve, continuous education and keeping up to date with the rapidly evolving SAP industry.
- Ability to participate across various teams, cultures, geographies, and time zones.
- Ability to handle multiple tasks simultaneously.
- Innovative problem solving & analysis.
- Good team player.
Benefits
- Work from Home set-up
- Comprehensive medical benefits
- Gratuity, PF, EPS and Bonus, NPS
- Shift Allowances
- On-call Allowance
- Health and wellness Allowances
- Learning and Development Allowances
- No question asked certification policy.
- Certification Bounty Bonus
Package: 24.6 LPA.
Skills: The candidate should have a good experience in SAP Basis working on at least two of the databases: HANA, SQL, Oracle, DB2.
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