Operations Executive

About Asha Health

Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.

About the Role

We're looking for an "insanely cracked engineer" to join our engineering team (currently 7 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.

Our ideal candidate has built voice agents at the orchestration layer level (ex: using Pipecat or LiveKit) and leveraged clever engineering techniques to improve latency & reliability for complex workflows.

Responsibilities

In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.

You'll wear many hats. Your responsibilities will fall into 3 categories:

AI Engineering

• Develop AI agents with a high bar for reliability and performance.
• Build SOTA LLM-powered tools for providers, practices, and patients.
• Architect our data annotation, fine tuning, and RLHF workflows.
• Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.

Full-Stack Engineering (80% backend, 20% frontend)

• Lead the team in designing scalable architecture to support performant web applications.
• Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).

Requirements

You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.

We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.

Perks of Working at Asha Health

#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).

#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).

#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)

Responsibilities:

● Support the entire application lifecycle (concept, design, test, release and support)

● Produce fully functional mobile applications writing clean code

● Gather specific requirements and suggest solutions

● Write unit and UI tests to identify malfunctions

● Troubleshoot and debug to optimize performance

● Design interfaces to improve user experience

● Liaise with the Product development team to plan new features

● Ensure new and legacy applications meet quality standards

● Research and suggest new mobile products, applications and protocols

● Stay up-to-date with new technology trends

Requirements and skills:

● Proven work experience as a Mobile developer

● Demonstrable portfolio of released applications on the App Store or the Android market

● In-depth knowledge of at least one programming language like Flutter Java

● Experience with third-party libraries and APIs

● Familiarity with OOP design principles

● Excellent analytical skills with a good problem-solving attitude

● Ability to perform in a team environment

● BSc degree in Computer Science or relevant field

Please find the ServiceNow JD for Service Mapping:
• Overall 10+ years of application development out of which 3-5 years of ServiceNow development and implementation experience are required. • Prior experience with the Discovery module implementation in ServiceNow and strong knowledge of the CMDB and Asset Management modules • Strong knowledge of the latest version of CSDM. • Prior experience with Service Mapping implementation in ServiceNow is a must. • Good knowledge of the ServiceNow Events Management module. • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management and Service Catalog • Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Flows, Script Includes etc. • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. • Service Catalog and Request Workflow Design and Configuration. • Modules & Application implementation and Automated Test Framework knowledge. • Use of Mid server, web services, REST services configurations, schedulers, email, events and notifications. • Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, and CSS. • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow • Facilitate and support the rollout of new application and enhancements in ServiceNow • Advise functional and admin teams on design, development and overall ServiceNow best practices • Work with Business Systems Analyst to gather and review requirements • Experience with ITIL & Scrum methodologies • Working knowledge of relational database concepts and structure • Experience with security risks and impact from a development perspective • Integration experience with REST is must and SOAP is a plus • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements • Knowledge on ServiceNow APM and ServiceNow SecOps is a plus • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases • Excellent communication skills (verbal & written) Location: Resource must be based in Bangalore and needed to be coming to Dell 6 Bangalore on Wednesdays.

Vah Vah! is an ed-tech company that offers online makeup courses in micro-batches to students across India to learn from the leading teachers in top cities. We provide holistic education with lots of practical training that makes our students job-ready with not just the base skills but also the soft skills for great customer service. Our teachers have more than 15+ years of experience in training makeup and have certified more than 1000+ students. Vah Vah! is founded by executives with extensive experience running consumer business and mobile games at scale (over 100 million players) at Zynga. Vah Vah! is backed by a leading investment firm.

Website Link: https://vahvah.com/

The Mission

Vah Vah teaches professional makeup to budding makeup artists and influencers through live online classes. We have students from Srinagar, all the way to the Andamans. And experienced teachers who have worked in Bridal Makeup, Ramp Shoots, Film and more. We empower our students to join the workforce as fully trained makeup artists. This is the future of vocational education, and you can help build it.

Our Culture

• Amazing workplace and colleagues to work with
• We have the right mixture of creativity, analytics and hustle to move fast in the right direction.
• You will work with colleagues who don’t take themselves too seriously but move mountains.
• See yourself evolving every month with new problems to solve and new skill to master.
• Work with the smartest engineers so you can learn from them.
• Competitive salary at par with the best in the industry
• Great stock options so you can benefit from the company's growth.
• Immense exposure to new technologies

Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Taking lead on projects, as needed.

Requirements:

• Overall experience of 2-5 years in building backend services using languages like NodeJs, Java etc
• Fluency or understanding of specific languages, such as Java, Node.Js, Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.
• Strong problem solving and verbal and written communication skills.
• Ability to work independently or with a group.
• Sound knowledge on source control and DevOps

What you get:

• Amazing workplace and colleagues to work with
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies