Ux designer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

• Excellent knowledge of working with PHP Symfony / Laravel / CodeIgniter
• Must possess a strong understanding of Object-Oriented technology
• Knowledge of any PHP CMS or Framework will be a plus – Laravel / Symfony / CodeIgniter, Zend Framework
• Excellent communication (written and oral) and interpersonal skills.
• Work primarily with PHP, object-oriented design, dynamic content retrieval, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache

📌 Job Title: Senior Java Developer

📍 Location: Bangalore

🕒 Experience: 6+ Years

💼 Employment Type: Full-time

🔍 Job Summary

We are looking for an experienced Senior Java Developer with 6+ years of hands-on experience in designing and developing scalable, high-performance applications. The ideal candidate should have strong expertise in Java, Spring Boot, and Microservices architecture, along with a passion for building robust backend systems.

💼 Key Responsibilities

• Design, develop, test, and maintain Java-based applications
• Build scalable microservices using Spring Boot
• Develop and consume RESTful APIs
• Collaborate with front-end developers, product managers, and other stakeholders
• Write clean, efficient, and well-documented code
• Troubleshoot, debug, and upgrade existing systems
• Participate in code reviews and ensure best practices
• Optimize performance and ensure application security

🛠️ Required Skills & Qualifications

• 6+ years of experience in Java development
• Strong knowledge of Core Java, Spring Boot, and Hibernate
• Experience with Microservices architecture
• Hands-on experience with REST APIs
• Familiarity with databases like MySQL, PostgreSQL, or MongoDB
• Experience with cloud platforms (AWS, Azure, or GCP)
• Knowledge of CI/CD tools (Jenkins, Git, Docker, Kubernetes)
• Understanding of Agile/Scrum methodologies

⭐ Good to Have

• Experience with Kafka or messaging queues
• Exposure to DevOps practices
• Knowledge of system design and scalability
• Experience with performance tuning

🎯 What We Offer

• Competitive salary and benefits
• Opportunity to work on modern technologies
• Collaborative and growth-oriented environment
• Learning and development opportunities

Qualifications:

• 10+ years native mobile development (iOS Swift + Android Kotlin)

• Proven experience building mission-critical, offline-first applications

• Deep understanding of mobile architecture patterns (MVVM, Clean Architecture)

• Expert-level API integration and data synchronization strategies

• Experience with emergency services, healthcare, or field operations software (preferred)

• Strong debugging, performance optimization, and memory management skills

• Demonstrated leadership in establishing mobile development best practices

TECHNICAL EXPERTISE:

• iOS: Swift 5.x, SwiftUI/UIKit, CoreData, CoreLocation, Background Tasks

• Android: Kotlin, Jetpack Compose, Room, WorkManager, Location Services

• Tools: Xcode, Android Studio, Git, Figma, Firebase, TestFlight/Play Console

• CI/CD: Fastlane, GitHub Actions, or similar automation tools

• APIs: RESTful services, JSON parsing, authentication/authorization

• Testing: XCTest, Espresso, automated UI testing frameworks

Responsibilities:

CORE RESPONSIBILITIES:

• Architect mobile applications for First Due's emergency response platform serving Fire and

EMS agencies nationwide

• Lead mobile development initiatives for the Hyderabad development center

• Design offline-first architectures ensuring reliability in low-connectivity emergency

scenarios

• Collaborate with cross-functional teams across US and India time zones

• Establish mobile CI/CD pipelines, coding standards, and quality assurance processes

• Mentor developers on mobile best practices and First Due's technology stack

• Drive sprint planning, velocity tracking, and technical roadmap for mobile development

• Ensure HIPAA compliance and data security for patient care reporting features

Work Location: Hyderabad, India

Work mode: Work From Office

Requirements

• 3+ years work experience with production-grade python. Contribution to open source repos is preferred
• Experience writing concurrent and distributed programs, AWS lambda, Kubernetes, Docker, Spark is preferred.
• Experience with one relational & 1 non-relational DB is preferred
• Prior work in the ML domain will be a big boost

What You’ll Do

• Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
• Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
• Build integrations with other platforms to make it easy for our customers to use our product without changing their workflow.
• Write maintainable, scalable performant python code
• Building gRPC, rest API servers
• Working with Thrift, Protobufs, etc.

• 3+ years of Experience in software Design and development and familiar with technologies - Java, Java-J2EE, Spring Boot, Hibernate, Ajax, REST API, Micro services etc.
• Working knowledge of JVM internals
• Working knowledge of any database (MySQL or HSQLDB)
• Working knowledge of No-SQL database (Mongo or Dynamo DB)
• Working experience with messaging (JMS/RabbitMQ)
• R & D on new advanced cloud-based technologies in a test-driven agile development.
• Knowledge in designing and architecting systems with high scalability and performance requirements.
• Ability to understand infrastructure for performance evaluation and reporting of cloud-based services, namely AWS
• knowledge of key AWS services like EC2, S3, Lambda, CloudWatch etc.
• Certification on AWS Fundamendals
• Excellent communication skills
• ability to effectively articulate technical challenges and solutions
• skilled in interfacing with internal and external technical resources
• Good in debugging problems and mentoring teams on technical front

Position Description:

Our sales professionals focus on face to face sales presentations as they provide our clients an

opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.

This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.

The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.

Job Summary:

• Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
• Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
• Identifying the opportunity & problem areas, preparing the action plan for achieving the key
• sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
• achievement, management of sales support function and timely work completion of customers.
• Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
• Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
• Drive performance incentive structure and sales promotion schemes.
• Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
• To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
• To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
• To ensure that all payments are collected as per the company’s payment terms.
• Ensure adherence to sales processes and requirements.
• Conduct performance review for his/her team on regular basis.

**Candidates anywhere from India can apply**

Job Responsibilities 

• Set Mastree’s classrooms as centers of excellent teaching and creative learning ● Monitor and Review the progress of the students 
• Identify gaps & provide inputs to the students based on their performance ● Conduct regular PTMs and keep the parents informed about the progress of their kid 

Ideal Candidate 

• Excellent communicator 
• Passion to engage students 
• Energetic and Lively 
• Great command in the English language 
• Good screen presence 
• Drive conversations with the students and parents 
• Presence of mind to handle parent queries 
• Believe in conceptual learning 
• Adapt to non-conventional methods of teaching 
• Facilitate the class with minimal supervision 
• Open to feedback and accept constructive criticism 
• Comfortable with technology and dealing with digital content

Qualifications: 

Bachelor’s/Master's Degree, preferably B.A or B.Ed 

Tech Requirements: 

Good Laptop/Desktop (8GB RAM or higher) 

High-quality webcam (HD/1080p inbuilt or external) 

Stable Internet with speed >5 Mbps 

Power Backup for Internet 

Lighting and Decent Background 

Experience: Minimum 1 year of professional teaching experience, online tutoring experience will be a plus