System Engineer

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Graphic Design Intern - Join Our Creative Team!

Are you a passionate and creative design student or recent graduate looking to gain hands-on experience? We are seeking a Graphic Design Intern to join our dynamic team and support the design and marketing departments. This is an exciting opportunity to develop your skills, contribute to real-world projects, and build your portfolio while working alongside experienced designers.

Role & Responsibilities:

As a Graphic Design Intern, you will:

* Assist the design team in creating graphics for digital and print materials.

* Edit images and prepare layouts for websites, social media, and marketing campaigns.

* Contribute creative ideas during brainstorming sessions.

* Ensure designs are aligned with our company's branding and messaging.

What Success Looks Like:

* Skill Development: Mastering design software (e.g., Adobe Creative Suite) and improving visual communication.

* Collaboration: Effectively contributing to team projects and sharing ideas.

* Timely Execution: Delivering high-quality work on time and meeting deadlines.

* Brand Alignment: Ensuring designs are consistent with our company's brand identity.

* Adaptability: Taking on new tasks and learning new techniques to improve your design skills.

What You'll Gain:

* Hands-on experience in a professional design environment.

* The opportunity to work on exciting projects that will strengthen your portfolio.

* Insight into how design supports brand identity and marketing strategy.

* Growth opportunities to develop your design career.

Qualifications:

* Currently studying or recently graduated in Graphic Design or a related field.

* Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of tools like Figma, Sketch, or web design tools is a plus.

* A portfolio showcasing your design skills and creativity.

* Strong communication skills and the ability to accept and implement feedback.

* Excellent attention to detail and precision in your designs.

* Strong time management skills, with the ability to manage multiple tasks and meet deadlines.

* Creativity and passion for design.

* A good understanding of branding and how design supports it.

* Ability to collaborate effectively in a team environment.

* Eagerness to learn and grow in the field of graphic design.

Why Join Us?

This internship provides a valuable learning experience in a fast-paced, supportive environment. You'll work with an amazing team, contribute to impactful design projects, and have the opportunity to build skills that will set you up for future success.

If you're ready to jumpstart your design career and make a real impact, we want to hear from you! Apply now to become part of our creative team.

#GraphicDesign #DesignInternship #InternshipOpportunity #DesignJobs #CreativeTeam

#JoinUs

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

What you need to have:

• Recruiting and interviewing skills
• Phone, MS Teams, and online meeting platform skills
• Familiarity with relevant HR Terms
• Good Communication and interpersonal skills
•  IT Recruitment experience.

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.
•  

iOS Developer Requirements:

• Bachelor’s degree in computer science or software engineering.
• Proven experience as an app developer.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.

We are looking for a passionate hands-on engineer to join our Engineering team.

• To build next-generation web applications which are efficient, reusable front-end abstractions and systems.
• Work closely with Product Managers, UX designers, and back-end engineers to implement front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
• Explore and design dynamic and compelling consumer experiences.
• Command an impressive portfolio of the latest UI technologies
• Analyze system function and performance requirements to support design concepts.
• Actively participate in design and code reviews to build robust applications and prototypes.
• Interacting with other team members to passionately collaborate our innovations.
• Constantly and consistently implementing new features and optimizing existing ones from controller-level to UI. Vigilantly and rapidly fix bugs.
• Create and maintain software documentation
• Endorsing upcoming standards, launching, iterating, and making a difference.

Ideal Candidate

• Proficiency with HTML5, Javascript, Angular JS, React JS and CSS3
• Ability to write well-abstracted, reusable, highly performant code for Website and Web applications.
• Experience with scripting languages (PHP) will be preferable.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Architecting, configuring, and automating the build process.
• A solid understanding of how web applications work including security, session management, and best development practices
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced startup environment, learn rapidly, and master diverse web technologies and techniques.
• Knowledge in WordPress will be a plus
• Flexibility to work under ambiguous conditions

• Required 4+ years of experience in Java.
• Hands on professional experience using Core Java, Java Restful APIs, Gradle, Spring, Spring Boot and related frameworks.
• Hands on experience creating/consuming web services and data Data queries in SQL
• 2+ years’ experience of working with geographically dispersed teams, that fall across different time zones
• Experience with distributed architecture including web services and technologies
• Developing POCs
• Working knowledge of JIRA or other ALM tools to create a productive, high quality development environment