UX Designer

Cold Calling, Business Development and Lead Generation via Phone, Email and Web.

Direct Selling and Target Based (Field Sales/Out Side Sales).

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Must have a Laptop & Bike

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 3.5 - 3.75 LPA

Location: Bangalore, HSR Layout

Around 4 years of experience in creating and implementing Web-based products using REST

API, Node.js, Angular/ React, any database MySQL or No SQL.

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Experience creating front end applications using HTML5, Angular, LESS/SASS

Hands-on experience with JavaScript Development on both client and server-side

Experience with modern frameworks and design patterns, minimum two-year experience

with MEAN Full stack paradigm

Experience with cloud technologies is a plus

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira

Familiarity with Version Control tools like Bitbucket, Git etc..

Basic Knowledge or experience in Testing (Unit and functional) preferred.

Build features and applications with responsive design

Understanding of UI, cross-browser compatibility, and web standards.

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

Able to work from our office in Vidyaranyapura, Bangalore.

Responsibilities:

• Work on a day-to-day basis to deliver software to solve real world problems.
• Participate in the design of new features.
• Work with Product Managers to come up with technical solutions.
• Improvise and analyse current code base to come up with improvements.

Requirements:

• 3+ Years of Frontend Development Experience.
• 2+ years of hands-on ReactJS experience.
• Strong skills in object-oriented design, data structures, algorithm design and complexity analysis.
• Strong organisational and problem solving skills with great attention to detail.
• Experience working in fast paced environments cutting across diverse tech-stacks.
• Passionate about Web Development.
• Experience in modern web app development.

• Experience mentoring junior developers.
• Worked with data intensive UI.
• Have worked with early stage startups.
• Have experience with GraphQL.

At BigRadar we automated consumer interactions using Chatbots. You'll be working in the backend to create services to make it happens. Obviously, we're looking for self-driven individuals who're proud of their code and do care about no more spaces.

Requirements:

• At least 3 years experience.
• Writing HTML, CSS, and JavaScript.
• Expertise in front end framework like Angular (preferred) or React.
• Expertise in back-end programming language JavaScript, TypeScript, NodeJs.
• Working with RDBMS such as Postgres or MySQL.
• Experience implementing testing platforms and unit tests.
• Proficiency with Git.
• Appreciation for clean and well-documented code.
• Understanding of microservices and distributed systems.
• Experience working with AWS infrastructure.
• Docker or Kubernetes.
• Message queues such as Kafka.
• CI/ CD tools such as Jenkins.

BigRadar is an early-stage SaaS company which delivers great customer satisfaction. Our monthly Monthly revenue rate is increasing rapidly which create great career opportunities for people working with us.

Since, our primary customer base in London, UK. We will soon launch our office there!