Quality Analyst

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com.

Job Description

We are looking for Senior AI Engineers with hands-on experience designing and deploying scalable AI solutions. In this role, you will be part of a cross-functional team working on cutting-edge projects involving Retrieval-Augmented Generation (RAG), agentic frameworks, and end-to-end MLOps workflows.

You’ll play a key role in developing AI applications using tools like LangChain, CrewAI, and Google ADK, while applying advanced prompt engineering techniques and ensuring robust monitoring and performance tracing. Your collaboration with other engineering will help align innovative AI systems with broader development goals.

What is this position about?

• Design, develop, and deploy AI solutions.
• Implement Retrieval-Augmented Generation (RAG) and fine-tuning techniques.
• Utilize and integrate AI frameworks like LangChain.
• Use advanced prompt engineering techniques to solve complex problems with LLMs.
• Build and manage agentic frameworks such as CrewAI and Google ADK.
• Apply MLOps best practices to streamline AI development workflows.
• Monitor and trace AI applications performance.
• Collaborate across teams to ensure alignment with traditional ML and AI methodologies.
• Work on end-to-end software engineering for scalable solutions.

Qualifications

• 4+ years of experience in building and deploying AI/ML or GenAI solutions in production environments.
• Strong experience with at least one major cloud platform (Azure, AWS, or GCP) for building and deploying AI/ML solutions.
• Experience with services such as Azure ML, AWS Bedrock/SageMaker, GCP Vertex AI, Databricks, or equivalent AI/ML platforms is preferred.
• Proficiency in Python and major ML frameworks (PyTorch, TensorFlow, Scikit-learn).
• Hands-on experience with RAG architecture, prompt engineering, and LLM-based application development.
• Experience with MLOps/LLMOps pipelines, model tracking, observability, and CI/CD using tools such as Azure DevOps, Jenkins, GitHub Actions, GitLab CI/CD, MLflow, or equivalent platforms.
• Familiarity with enterprise data integration and orchestration tools such as Azure Data Factory, Synapse, Databricks, Airflow, Kafka, or equivalent distributed data platforms.
• Strong backend engineering and API development experience using FastAPI, Flask, Node.js, or similar frameworks, with ability to build scalable AI-powered services and microservices.
• Excellent problem-solving, debugging, and collaboration skills.

Good to Have

• Experience building production-grade RAG systems using vector databases such as Pinecone, FAISS, ChromaDB, pgvector, Milvus, or Azure AI Search.
• Experience with agentic AI frameworks such as LangGraph, CrewAI, AutoGen, MCP, or Google ADK.
• Familiarity with AI observability and evaluation tools such as LangSmith, Langfuse, RAGAS, MLflow, App Insights, or Prometheus/Grafana.
• Experience deploying AI systems using Docker, Kubernetes, serverless architectures, or container orchestration platforms.

Additional Information

• Competitive Salary: Your skills and contributions are highly valued here, and we make sure your salary reflects that, rewarding you fairly for the knowledge and experience you bring to the table. 
• Dynamic Career Growth: Our vibrant environment offers you the opportunity to grow rapidly, providing the right tools, mentorship, and experiences to fast-track your career.
• Idea Tanks: Innovation lives here. Our "Idea Tanks" are your playground to pitch, experiment, and collaborate on ideas that can shape the future.
• Growth Chats: Dive into our casual "Growth Chats" where you can learn from the best—whether it's over lunch or during a laid-back session with peers, it's the perfect space to grow your skills.
• Snack Zone: Stay fuelled and inspired! In our Snack Zone, you'll find a variety of snacks to keep your energy high and ideas flowing.
• Recognition & Rewards: We believe great work deserves to be recognized. Expect regular Hive-Fives, shoutouts and the chance to see your ideas come to life as part of our reward program.
• Fuel Your Growth Journey with Certifications: We’re all about your growth groove! Level up your skills with our support as we cover the cost of your certifications.

Job Title: PHP/Laravel Developer with JavaScript (3–10 Years Experience)

Department: Engineering

Industry: Insurance / Fintech

Employment Type: Full-Time, Permanent

Job Summary

We are looking for an experienced PHP/Laravel Developer with strong JavaScript skills to work across the full stack. You will build scalable backend systems, interactive frontends, robust APIs, and use modern AI tools to speed up development. This role involves backend coding, frontend development, database design, and full-stack integration.

What You’ll Be Doing

1. Backend Development

• Build reliable PHP applications and REST APIs
• Write clean, maintainable Laravel code
• Create REST APIs and work with GraphQL when required
• Work with microservices and Docker-based environments
• Perform code reviews and maintain coding best practices

2. Frontend Development

• Develop responsive and modular web UIs using JavaScript frameworks
• Build interactive components using React, Vue, or Angular
• Work with modern CSS frameworks and preprocessors
• Implement SPA features like routing & state management
• Ensure browser compatibility and mobile responsiveness

3. Database Work

• Design database schemas for MySQL, PostgreSQL, MongoDB, Redis
• Write optimized SQL queries via Eloquent ORM or Query Builder
• Implement indexing and performance optimization
• Work with SQL & NoSQL databases
• Manage migrations and ensure database stability

4. AI Tools & Productivity

• Use AI coding assistants (GitHub Copilot, Cursor AI, Tabnine)
• Integrate AI APIs (OpenAI, Claude) into applications
• Build AI-powered features and automations
• Use AI tools for debugging, refactoring, and code optimization

5. Full-Stack Integration

• Connect frontend and backend layers smoothly
• Implement authentication and authorization flows
• Manage client-server data flow and API integrations
• Work with state management across the stack
• Ensure consistent and seamless user experiences

Job Requirements

Must-Have (3–10 Years Experience)

Backend Skills

• Strong experience with PHP 8+ & Laravel
• Eloquent ORM, Query Builder, Blade, Middleware, Events
• API development & authentication
• Redis/Memcached caching
• Queue management (Laravel Queues, Horizon)
• Working knowledge of Node.js

Frontend Skills

• Strong JavaScript (ES6+, async/await, modules)
• React / Vue / Angular
• State management (Redux, Vuex, NgRx)
• Build tools: Webpack, Vite, Laravel Mix
• CSS3, HTML5, Sass/Less or CSS-in-JS
• Responsive, mobile-first development

Database Skills

• MySQL, PostgreSQL, Redis; MongoDB is a plus
• Schema design, optimization, indexing
• Migrations, normalization, performance tuning

AI Tools Experience

• Hands-on experience with coding assistants (Copilot, Cursor, Tabnine)
• Experience integrating AI APIs (OpenAI, Claude, etc.)
• Using AI tools for debugging & code improvement
• Basic understanding of prompt engineering

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

Job Title: Operations Executive / Creative Executive (In-Office)

Location: Indira Nagar, Bangalore – Work from an happening co-working space surrounded by the city’s best cafes, culture, and creative energy.

About the Role: We’re on the lookout for a detail-driven and high-energy Operations Executive or Creative Executive to join our fast-paced, in-office team in Bangalore. If you thrive in a collaborative environment, love working with content, and enjoy the buzz of handling high-volume creative workflows, this role is for you!

You'll be at the core of our video production engine, supporting the delivery of over 500 videos a month. Think of it as the backstage pass to a content powerhouse, where no two days are the same, and every project matters.

What You’ll Do: � �

Operations Support

● Keep the day-to-day video operations running like clockwork.

● Track and manage content through all stages of production.

● Maintain organized logs and documentation for all creative output.

Creative Coordination

● Help uphold brand guidelines and timelines.

● Review content for basic quality control before it goes live.

Workflow Management

● Support and scale the production of 500+ videos/month.

● Use task management tools to schedule, assign, and follow up on production pipelines.

● Spot potential bottlenecks early and solve them before they escalate.

Communication:

● Be the go-to person between creative teams and management.

● Provide clear and timely updates on tasks and project status.

What We’re Looking For:

● A degree in Media, Communications, Marketing, or related fields (preferred, not mandatory).

● Some prior experience in operations or content production is a plus.

● Excellent organisational skills and attention to detail.

● Ability to stay calm and deliver in a fast-paced, high-volume environment.

● Strong communication and team coordination skills.

● Proficiency in Google Workspace and tools like Asana, Trello, Notion, etc.

Why Join Us ?

● Work from an inspiring co-working space in Indira Nagar, surrounded by creativity, collaboration, and great coffee.

● Be part of a fast-growing content team that values ideas, execution, and innovation.

● Gain hands-on experience in large-scale video production and content operations.

● Work with smart, creative people and see the real-time impact of what you do.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

account management experience specifically with a Market Research Agency or Online Provider  Candidate Requirements: • Bachelor's degree in related field or equivalent work experience • Candidates must have 6+ years of account management experience specifically with a Market Research Agency or Online Provider coming equipped with a demonstrated network and proven track record • Excellent and effective verbal and written communication skills in English • Knowledge of project management tools and concepts • Proficiency with MS Word & Excel Key Responsibilities: These include the following. Other duties may be assigned at the discretion of management in the context of the role: • Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate • Drafting proposals & quotations for Quantitative projects as well as Qualitative projects • Planning projects and budgets i.e. work weeks estimates, operations capacity, gross profit, Cost estimation on operations • Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives • Partner with Business Development and Alliances team to onboard new clients and partners • Report on key performance metrics   

• Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
• Proficient understanding of Single Page Application architecture and frameworks
• Must have exposure to any Relational DB (MSSQL, MYSQL).
• Strong understanding of data structure, SOLID Principles and problem solving skills.
• Strong understanding of Design Patterns for Real world problems.
• Conceptual knowledge of multi-threaded programming and performance monitoring tools.
• Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
• Experience in Micro-services architecture & Micro front end applications
• Experience with Unit Testing framework.
• Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
• Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
• Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
• Additional Knowledge/experience Is a Plus
• Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
• Familiarity with code versioning tools
• Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
• Ability to effectively communicate design, specification, test and implementation details.
• Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
• Proven tracks on the ability to work independently on assigned tasks.
• Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.

Key Skills:

.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services

Skills & Qualifications

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Knowledge of AWS Cloud (EC2,S3,Lambda,SES) 
• Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
  Knowledge of code versioning tools (such as Git, SVN).
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, or relevant field

• Benefits
• Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.
• No. of working days:- 05

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work on a remote cross-functional team where you’ll play a critical role in designing, planning, development, deployment and observing your code in production.   
• Develop high performance, highly scalable and accessible web applications. Our web app is used by over 20 million educators, students and parents worldwide.  
• Meet tight deadlines in a rapid application development environment.  
• Collaborate with Product Management, Design, and Operations teams to create and deliver tested features to production.  
• Collaborate with specialists across web, mobile, and operations to achieve a better user experience for our product.  
• Be able to assess and bring in industry information into your decisions and learn new technologies: AWS is releasing new tools every day, there are new open source libraries to vet and you will be a party to helping us vet and pick the best tool for the job.  
• Be willing to work in any area of the codebase if needed, this can include JavaScript/TypeScript/Node, PHP, Java or other technologies.  
• Help staff, build, and form the culture around a team of 5 engineers, a product manager, designer, QAs and associated supporting roles.

Qualifications include:

• Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.   
• Experience developing in at least 2 server side languages (PHP, node.js, …)  
• Experience developing in at least 1 client side JS framework (ReactJS, Angular, …)  
• Experience testing software in alignment with the Test Pyramid.  
• Experience with datastores, either SQL (MySQL preferred) or NoSQL, and the ability to talk deeply about them.  
• Able to identify the source of complex problems occurring as a result of multiple systems interacting (experience with observability tools such as datadog/newrelic is a plus).   
• Experience working on a team of 5 engineers plus supporting roles (e.g. QA, design, etc), preferably as a Senior Software Engineer.  
• Experience with code review, being able to sign-off on another team member’s code ensuring high quality standards.  
• Be self-sustained even when tackling the highest profile, most difficult work across the organization.  
• Willingness to accept responsibility and be accountable not only for your own work but the work of the team as a whole.  
• Experience working with other people’s code, how to dig into it and make tactical changes with minimal side effects.  
• A solid understanding of how to break down user stories and give estimates that include accessibility and security requirements.  
• Be able to see roadblocks far ahead, across many vectors of risk  
• Be a true team player! Ensuring their knowledge and expertise is shared amongst other team members and even cross-team and be willing to seek out opportunities to mentor teammates.  
• A commitment to learning about anything you don’t know on your own and without much supervision.  
• Superior communications, organization and relationship building skills — you’re going to be working on cross-team efforts, so this is essential.  
• Self-motivation as well as ability and desire to learn new technologies, applications, processes, and environments.  
• A belief that delivering code to production is just one step in the process. Observing and owning the code you wrote goes hand in hand with construction.  
• A desire to take on whatever challenge is most important. This could be tackling something you are familiar with, or it could require a deep dive into a whole new world. The key is having the right attitude.