Manual tester

Title: QA Tester

Location: Remote (India)

Shift: US Shift (Full-time)

Experience: 6 months–2 years

About Master-O

Master-O is a gamified microskill learning and sales enablement platform designed to help frontline teams learn faster, perform better, and stay motivated. Powered by AI and game mechanics, we work with enterprise clients to drive real behavior change at scale — not just content consumption.

As we continue to scale our B2B SaaS platform globally, quality, reliability, and user experience are non-negotiable. We’re looking for a detail-obsessed QA Tester who enjoys breaking things and cares deeply about seamless product experiences.

Key Responsibilities

🔍 Quality Assurance & Testing

• Perform functional and exploratory testing across the Master-O platform
• Identify, log, track, and validate bugs with expected behavior
• Test gamification flows such as quizzes, leaderboards, rewards, challenges, and progress tracking
• Collaborate closely with Product Managers and Developers to understand requirements and edge cases
• Ensure UAT releases meet quality benchmarks before production deployment
• Validate fixes and ensure no regressions post-release

💬 Customer Support (Freshchat)

• Handle Freshchat queries from end users during US business hours
• Troubleshoot platform issues, clarify product behavior, and escalate bugs when required
• Maintain high SLA adherence for response and resolution times
• Act as the bridge between users and the product team by sharing recurring issues and insights
• Document FAQs, common issues, and resolutions to improve support efficiency

Required Skills & Experience

• 6 months–2 years of full-time experience in QA/testing roles
• Experience testing B2B SaaS platforms (strongly preferred)
• Familiarity with testing gamified products, learning platforms, or interactive applications
• Experience using bug tracking tools (Jira or similar)
• Excellent attention to detail and a strong user-first mindset
• Clear written communication skills (especially while logging bugs and handling chat support)
• Comfortable working US shift timings in a remote setup

What You’ll Love About Working at Master-O

• Work on a high-impact, gamified product used by enterprise sales teams
• Direct ownership of product quality and user experience
• Remote-first culture with real accountability and trust
• Opportunity to collaborate with global clients and users
• A fast-growing product environment where your voice actually matters

Key Responsibilities:

• Design, execute, and maintain comprehensive manual test cases.
• Perform exploratory, functional, and regression testing across multiple releases.
• Identify, document, and track defects using bug tracking tools (e.g., JIRA).
• Collaborate closely with developers and product teams to ensure timely, high-quality releases.
• Prioritize testing tasks effectively in a fast-paced, dynamic environment.

Required Skills:

• Solid manual testing expertise with strong attention to detail.
• Experience in functional, regression, and exploratory testing.
• Proficiency with test management and bug tracking tools.
• Ability to create and execute test cases quickly without compromising depth.
• Strong adaptability to shifting priorities and tight deadlines.

Good to Have (Optional):

• Basic knowledge of automation frameworks (Selenium, Cypress, Playwright, etc.).
• Exposure to CI/CD pipelines and version control (Git, Jenkins, etc.).

Qualifications:

• 3–5 years of professional experience in software QA.
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred).

Role Summary

The Junior Manual Tester will support the QA team in testing Android, iOS, and web

applications. This role is suited for someone starting their career in software testing who is

eager to learn test design, execute manual test cases, identify defects, and collaborate with

the development team. Training and guidance will be provided to help the candidate grow

within the QA function.

Key Responsibilities

1. Requirement Understanding

●Review basic business and functional requirements to understand feature

expectations.

●Ask questions and clarify uncertainties with senior testers or product managers.

●Participate in requirement review meetings when needed.

2. Test Planning Support

●Assist in preparing simple test plans under guidance.

●Help identify key areas that require testing.

●Contribute to preparing basic test datasets.

3. Test Case Creation & Documentation

●Write simple, clear, and structured test cases for assigned modules.

Maintain and update test cases in tools such as JIRA or Zephyr Scale.

●Document expected vs. actual results with accuracy.

4. Test Execution

●Execute manual test cases on web browsers and mobile devices

(Android/iOS).

●Perform basic functional, UI, usability, and regression testing.

●Carry out cross-browser and cross-device testing as instructed.

5. Defect Reporting & Management

●Identify and log defects with clear steps to reproduce, screenshots, and observations.

● Track defects using JIRA and coordinate with developers for retesting.

● Verify fixed defects and ensure proper closure.

6. Exploratory Testing

●Conduct exploratory and ad-hoc testing to uncover additional issues beyond scripted scenarios.

●Highlight unusual behaviors and potential edge cases to the QA team.

7. Test Reporting

●Provide daily updates on test progress, issues, and blockers.

●Assist in preparing concise test summary reports at the end of each test cycle.

8. Basic Non-Functional Testing Exposure

●Perform basic checks related to performance, compatibility, and security under guidance.

●Validate application behavior across different browsers, OS versions, and devices.

9. Test Environment & Test Data Support

●Assist in setting up test devices, browsers, and environments.

●Prepare simple test data for positive, negative, and edge case scenarios.

●Inform developers or DevOps teams about any environment-related issues.

10. Collaboration & Continuous Learning

●Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives.

●Work closely with senior testers, developers, and product owners.

●Learn and adopt new testing tools, techniques, and QA best practices.

11. Optional (Preferred but Not Mandatory): Automation & API Testing Exposure

●Understand basic automation concepts by collaborating with automation engineers.

● Execute simple automated scripts if required.

● Perform basic API testing using Postman (status code and response validation).

Required Skills

● Bachelor’s degree in Computer Science, Information Technology, or a related field.

● Completion of a Manual Testing Course covering software testing fundamentals

● 1 year of experience in Manual Testing

● Basic understanding of software testing concepts, SDLC, and STLC.

● Familiarity with mobile and web applications.

● Good analytical and problem-solving skills.

● Strong attention to detail and ability to follow instructions.

● Basic knowledge of JIRA or any bug-tracking tool (training can be provided).

● Good Proficiency in English, written and verbal, and teamwork skills.

Preferred Skills (Nice to Have)

● Exposure to Postman or basic API testing.

●Understanding of JSON/XML data formats.

●Familiarity with automation tools such as Selenium or Espresso.

Why Join SurveyHeart

At SurveyHeart, we’re building a platform that empowers creators, educators, and businesses to engage through intelligent surveys and quizzes.

As part of our Testing team, you’ll work in a collaborative environment where Accuracy, speed, and accountability drive everything we do.

You’ll be trusted to take ownership, experiment boldly, and directly impact the growth of one of India’s most loved SaaS platforms.

Job Description:

• Works with team to drive improvements in code quality via manual testing
• Works to develop and execute QA strategies to meet and exceed corporate quality goals
• Delivers on capabilities for the product suite automation strategy
• Develops manual and automated test cases and configurations needed to meet testing of business requirements
• Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing 
• Generates test data to support the requirements and test case for various test phases
• Building and maintenance of quality standards as well as enforcing technical and testing standards
• Creates logs to document testing phases and defects
• Monitors and tracks resolution of defects and takes part in daily standup 
• Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status
• Identifies opportunities to adopt innovative testing technologies and techniques
• Looks beyond the obvious for continuous improvement opportunities

Qualification and Experience Requirements: 

• Bachelor’s Degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience required
• 3+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional or performance tests, and managing defects
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues
• Proficiency in written and spoken English
• Solid knowledge of QA methodologies, SDLC and STLC
• Working knowledge of test management software like Jira
• Strong in analytical skills and should be a team player
• Competent in executing test cases and passionate about quality
• Ability to handle conflict effectively

• Develop detailed test strategy and test plans for various features at the functional and system level.
• Be a gatekeeper for the quality of any product going out in the market from Rapido including customer experiences.
• Integral members of SDLC right from product requirements gathering phase to design reviews till the delivery of the product.
• Maintain a staging environment to effectively verify and validate the products.
• Ensure comprehensive test coverage by preparing a detailed capability matrix to map features to the functional requirements of the test plan and for defining the acceptance criteria.
• Effectively develop an automation to improve efficiency/productivity.
• Expertise in developing automation framework for mobile apps, web UI, APIs using appropriate open source tools like Appium, Selenium, SOAP UI, Rest Assured etc.
• Fluent with OOPS concepts and any one programming language like Java, Python etc.
• Cover all dimensions of Rapido’s product which includes features/functionality, scale/load, usability, and performance.
• Hands on experience in CI/CD driven test processes is an added benefit.
• Analyze defects to assess the severity and prioritize them for development to fix.
• Work with software developers to tune code and track all problem reports to closure. Analyze test results to ensure functionality and recommend appropriate action.
• Mentor QAs within the team.

• Graduation/Masters in computer science
• 2-7 Years of relevant experience

• Round 1 – Technical Interview 1
• Round 2 – Technical Interview 2
• Round 3 – Managerial Round
•  Round 4 – HR Round

• Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
• Investigates software, hardware, system problems and determines root causes for failures.
• Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
• Be involved in test lab management and improvement of test process activities.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
• Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
• Experience in testing of software systems, preferably related to medical instrumentation
• Able to evaluate system specifications and requirements for completeness and testability
• Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
• Good understanding of software testing methodologies
• Experience with Requirements Management and Traceability
• Experience with Automated Software Testing is a plus
• Able to Document specifications, and or test documentation
• Able to execute test procedures manually, with minimal guidance
• Ability to work independently and proactively with minimal direction.
• Excellent communication skills. Ability to interface with various internal and external stakeholders.
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus

QA Engineer

StyleCracker is the most innovative fashion tech platform in the country. With a vision to make India stylish, we have developed the StyleCracker Box that combines leading technology and first hand stylist experience to curate highly personalised looks for every unique customer.

We're looking to build upon our solid foundation and develop an unmatched solution that can truly help us work towards our mission.

• Responsible for the quality of product visible to millions of users.
• Prepare proper documentation for test cases, release notes, etc.
• Keep track of bugs and prioritize those in coordination with Product Managers.
• Write and execute detailed test cases for upcoming features and ensure customer requirements and development is closely aligned.
• Contribute ideas to improve/develop our QA processes and best practices based on your extensive experience.
• Troubleshoot application issues and coordinate issue resolution with developers, PMs and internal teams.
• Ensure that software functionality is implemented with a focus on code optimization and organization.

• Excellent understanding of software development life cycle.
• Should be strong in writing use cases.
• Strong understanding of determining the cause of bugs.
• Excellent knowledge of API responses, statuses, etc.
• Excellent understanding of load time optimization, latency, etc.
• Hands on experience with performance measuring tools like jMeter, Postman, etc.
• Experience with using the latest engineering tools (eg. Jenkins, JIRA, Confluence, Git/Perforce).
• Excellent team orientation and communication skills.
• Good knowledge of frontend and backend technologies.
• Knowledge of automation testing tools such as Selenium.
• Experience working in agile methodology.
• Experience with API automation testing.
• Ability to multitask, prioritize, manage workload and consistently deliver results.
• Understanding of the different types of testing between UAT, Security and Performance.
• Ability to generate benchmarks by comparing similar products / services.

• Bachelors or masters degree in computer science or a related field.
• 2 – 3 years experience as a QA engineer on native mobile (android and ios) and web applications.