Quality Analyst

Rite KnowledgeLabs is looking for a Video Editor & AI Video Creator to conceptualise, edit, and produce high-impact video content for corporate brands, leadership communication, digital campaigns, and social media platforms.

This full-time, on-site role in Mumbai is ideal for someone who has 1–3 years of hands-on experience in video production, preferably from a reputed design school, with strong visual storytelling skills and the ability to create videos both from existing footage and from scratch using AI tools.

You’ll work closely with the marketing, content, and design teams to transform ideas into compelling visual narratives that align with brand objectives.

If you are creatively driven, tech-savvy, and excited about blending storytelling with AI-powered video creation, we’d love to hear from you!

Key Responsibilities:

• Collaborate with the marketing and content teams to conceptualise and produce engaging video content for corporate, training, branding, and social media use.

• Edit raw footage into polished videos with strong pacing, transitions, sound design, and colour grading.

• Create videos from scratch based on briefs — including ideation, scripting support, storyboard development, and execution.

• Use AI-powered tools to generate visuals, animations, voiceovers, avatars, and text-to-video content where relevant.

• Add motion graphics, typography, and visual effects to enhance storytelling and engagement.

• Optimise videos for different platforms such as LinkedIn, YouTube, Instagram, websites, and presentations.

• Maintain brand consistency across all video outputs.

• Stay updated with emerging video trends and AI tools to improve quality and production efficiency.

Key Requirements:

• Video Editing Skills: Strong experience in editing corporate, marketing, or digital content videos with an understanding of narrative structure and audience engagement.

• Technical Skills: Proficiency in Adobe Premiere Pro and After Effects. Familiarity with DaVinci Resolve, Final Cut Pro, or CapCut is an advantage.

• AI Tools Exposure: Hands-on experience with AI-based video tools (such as Runway, Pika, Synthesia, Midjourney, ChatGPT, or similar platforms).

• Creative Thinking: Ability to independently decide creative direction, shot selection, transitions, and overall visual treatment.

• Storytelling: Strong sense of composition, pacing, colour, and sound design.

• Ownership: Ability to manage projects end-to-end and deliver within timelines.

Qualifications:

• Bachelor’s degree in Film, Animation, Visual Communication, Graphic Design, Multimedia, or a related field from a reputed design school (preferred).

• 1–3 years of professional experience in video editing and content creation.

• A strong portfolio showcasing edited videos and at least one AI-assisted or AI-generated video project is mandatory.

• Ensure correct and timely reporting
• Collaborating with another department
• Create and give presentations
• Help managers in evaluating performance (e.g. writing reports, analyzing data)
• Understand each department’s (e.g. Marketing, Sales, QA, Development, PMs & Operations) daily processes and goals
• performance tracking; ensure regular monitoring and report on plan vs. actual performance
• escalate possible issues on time
• Present updates to senior management
• Assist with the management of the project life cycle from inception to final delivery sign-off
• Provide an active role and use critical judgment in the development of all project deliverables
• Assist Project Manager (PM) to ensure project requirements, standards, and documentation are followed
• Assist PM with reporting on the project status and health

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Company Overview

Established in 2014, they are a global technology services company that delivers Digital Transformation, Cloud, Data and Insights, Cybersecurity, and Strategic Staffing solutions that improve customers’ businesses and bottom line. They are a team of over 400 people, headquartered in the US and one of the operating countries is India.

Location: Remote

Skills: .Net core, C#, MVC, Angular 6 or above version, SQL

Experience – 5 to 10 Years

Max CTC for SR .net full stack developer: 20-24 LPA Based on the experience levels.

Purpose of the Role

To design and implement the Peak AI System - a new system of intelligence that allows companies to quickly harness the power of AI.

The Opportunity 

Peak are a Decision Intelligence company - where we are democratising AI for every business and building a great company that everyone loves being part of. We are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company: one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & World class accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years - to create and lead a new category of enterprise software; the decision intelligence system (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the Engineering team, as we start the next stage of our global growth.

The Role

Based in Jaipur or Pune, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:

• Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Required Skills and Experience

We are building a team of world class engineers in Jaipur, essentially we are looking for bright, talented engineers looking to work at the cutting edge of practical AI.

• Acquired strong proven professional Front End Development experience.
• Proven track record and experience working on Javascript and front end frameworks like React (preferred) and Angular
• Knowledge and experience working with Node.js, Go or any other back end programming language is a plus .
• Experience of turning UI/UX designs to applications and keen interest in the UI/UX side of an application. 
• Able to build prototypes quickly and work with the product teams to test a concept. 
• Demonstrable experience in building front end or UI/UX development practices in previous jobs. 
• Building and implementing a product on cloud based infrastructure.
• Good understanding of Microservice Architecture, Cloud Technologies, CI/CD and Serverless.
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using Agile Methodologies such as Kanban or Scrum to build quality software.
• Good communication skills.

As well as doing great work we have created an award-winning, fun and exciting workplace that people love to be, we are looking for people to join us who share our values and are:

• Open - Always up for new ideas and able to take and give feedback in a positive way.
• Driven - sets high goals, doesn’t give up, and make sacrifices to ensure that their job gets done on time and meets/exceeds expectations.
• Curious - Aware of new technologies and uses them to make new improvements in the Engineering ecosystem.
• Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no matter what 
• Responsible - takes ownership of tasks given and has a strong work ethic.

About Peak

In an age when becoming AI and data-driven is one of the most important things businesses must do, it can also be one of the most challenging. That’s where Peak comes in; our CODI system sits at the heart of our client’s businesses, enabling the rapid unification, modelling and - most importantly - use of data - helping decision makers make great commercial decisions, powered by AI. All supported by our world-class data science team.

Founded in 2014, Peak has grown rapidly, in line with the world’s fastest growing SaaS companies, winning numerous awards and attracted significant funding to support the company’s ongoing investment in machine learning and AI technologies. All to further our mission to become the world’s leading AI System business.

Headquartered in Manchester, Peak also has offices in London, Edinburgh, Jaipur and Brisbane. Our clients include some of the world's leading retailers, manufacturers and well-known brands alongside highly innovative and tech-savvy businesses. Peak is an Amazon Web Services (AWS) Partner, and holds Machine Learning Competency and Retail Competency status.