Quality Analyst

Job Summary: We are seeking a dynamic and results-driven IT/Cybersecurity/Analytics Staffing Sales Specialist with a strong background in Recruitment staff Augmentation services selling to Mid& Enterprise Clients . The ideal candidate will have a proven track record of building client relationships, generating new business, and driving revenue growth in the IT/Cybersecurity/Analytics/Product engineering staffing for India/Apac/ksa/uae/Usa Region .

Key Responsibilities:-

Client Acquisition & Account Management: Head hunting - Identify, target, and secure new clients for IT/Cybersecurity/Analytics/Product engineering staffing services. Build and maintain strong relationships with key stakeholders, including HR leaders, hiring managers, and decision-makers in IT/Cybersecurity/Analytics/Product engineering Services companies.

Sales Strategy: Develop and execute a sales plan to achieve revenue targets. Leverage market insights to identify opportunities and position IT staffing solutions effectively with Mid & Enterprise clients for India/Apac/ksa/uae/Usa .

Collaborate with clients to identify skill gaps and provide tailored staffing solutions, including contract, contract-to-hire, and direct placement services.

Networking & Business Development: Attend industry events, trade shows, and networking opportunities to build the company’s presence in the IT and SaaS sectors.

Collaboration & Reporting: Work closely with recruitment teams to ensure client requirements are met with high-quality candidates. Prepare and deliver sales reports, forecasts, and presentations to management. Qualifications & Skills Bachelor’s degree in Business, Marketing, IT, or a related field (preferred). Minimum of 3–10 years of experience in IT IT/Cybersecurity/Analytics/Product engineering staffing sales and SaaS sales.

Proven ability to meet and exceed sales targets and quotas. Strong understanding of IT roles, technologies, and industry trends, especially in SaaS. Exceptional negotiation, presentation, and interpersonal skills.

Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales automation software. Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications Established network of clients in the SaaS or IT industry. Knowledge of workforce management, talent acquisition, and recruitment trends. Experience with MSP (Managed Service Provider) or VMS (Vendor Management System) environments is a plus.

• Lead Management & Conversions: Engage with leads from marketing, inbound queries, or prospecting; understand their needs and convert them into clients.
• Product Demonstrations & Consultations: Showcase how TrioChat helps businesses automate customer outreach, drive engagement, and maintain compliance.
• Full Sales Cycle Ownership: Manage the entire process from prospecting → demos → proposal → closing, ensuring timely follow-ups and pipeline health.
• Sales Targets: Consistently meet and exceed monthly/quarterly revenue goals.
• Cross-functional Collaboration: Work closely with marketing (lead-gen), product (feedback), and customer success (onboarding/retention).
• Daily Calling Commitment: Dedicate at least 4 hours daily to prospect and client calls (cold calls, demos, and follow-ups).

We are looking for a competitive and trustworthy Sales Executive – IT Hardware / Software to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. 

Responsibilities :

• Conduct market research to identify selling possibilities and evaluate customer needs 
• Actively seek out new sales opportunities through cold calling, networking and social media 
• Set up meetings with potential clients and listen to their wishes and concerns 
• Prepare and deliver appropriate presentations on products and services 
• Negotiate/close deals and handle complaints or objections 
• Collaborate with team members to achieve better results 
• Gather feedback from customers or prospects and share with internal teams 

Requirements:

• Proven experience as a Sales Executive or relevant role 
• Proficiency in English 
• Thorough understanding of marketing and negotiating techniques. Hands-on experience with selling of IT hardware / software is a plus 
• Fast learner and passion for sales 
• Self-motivated with a results-driven approach 
• Aptitude in delivering attractive presentations 

Benefits :

• Career growth & learning opportunities
• Team-building & fun work culture
• Performance bonuses as per company policy

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Looking for an experienced NodeJS developer!

Work Mode :HYBRID

What You will do:

● Create beautiful software experiences for our clients using design thinking, lean, and agile methodology.

● Work on software products designed from scratch using the latest cutting-edge technologies, platforms, and languages such as NodeJS, JavaScript.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced,d and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as NodeJS,

● Server-side development experience, mainly in NodeJS, can be considerable

● UI development experience in AngularJS

● Passion for software engineering and following the best coding concepts .

● Good to great problem-solving and communication skills.

Nice to have Qualifications: 

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning, and NLP will be a plus.

Benefits:

● Competitive salary.

● Learning and gaining experience rapidly.

● Reimbursement for basic working setup at home.

Skills Required:JavaScript, UI development in AngularJS, Server-side development in NodeJS

• 8-13 years of relevant experience
• Strong analytical and problem solving skills
• Knowledge of software design, testing and development practices
• Must have hands on experience in Q/KDB+.
• Good knowledge of Python, Java, C++, Shell Script(any one)
• Good knowledge on SQL/PLSQL and databases (any RDBMS)
• Have experience on using Git/Bit bucket
• Good communication skills, both verbal and written.
• Ability to work under pressure, with minimal supervision, and in a team environment
• Detail-oriented and with strong organizational skills