Quality Analyst

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Role Responsibilities

• Support Infor WMS 2000
• Work on enhancement/customization on Infor WMS 2000
• Analysis of business requirements
• Application maintenance and enhancement
• Testing and documenting
• Supporting current software package

As a Senior Software Engineer for PreludeSys, you will:

·       Develop and manage, with 5+ years of experience in software development, planning development, guiding junior team members and over see delivery.

·       Should be adaptive to work in a constantly evolving environment. Analyze user requirements and write & test code, refining and rewriting it as necessary and communicate with leads involved in the project.

·       Strong analytical and reasoning skills with an ability to visualize processes and outcomes. Liaising with colleagues to implement technical designs. Create technical specification document.

You Are Great At:

·       Requirement gathering

·       Planning, development & testing

·       Tracking & status reporting

·       Issue handling and on time delivery

Must Have:

Primary Skills Required: Boomi/Mulesoft/Jitterbit/Azure LogicApp/Data Factory

Hands-on experience in any of the middleware technologies such as Dell boomi, Mulesoft, Jitterbit, Azure Logicapp/Data factory or IBM middleware technologies.

Any programming languages like Java, C#, Java Script, Python etc.

Secondary Skills: Required IBM suite of middleware tools.

• Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
• Building AEM components and templates as needed while working closely with UX, Design and other developers.
• Implement rapid updates to fulfil changing business and marketing requirements.
• Develop functional and technical documentation and designs for assigned projects.
• Work within a team environment, supporting the team goals, and improving development engineering practices.
• Develop code consistent with A&F standard coding practices.
• Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
• Ensure the entire stack is crafted and built for scalability, security, performance.
• Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.

Aphro ECS  is looking to hire a talented PHP/ Laravel Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Work on improving database schema.
• Troubleshooting application and code issues.
• Should be comfortable working with legacy codebase.
• Should be able to identify and fix performance bottlenecks.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

Job Position- Social Media Expert

Company Name- Vsynergize

Key Deliverables:

1. The candidate should have social media expertise and experience in creating content for different social media platforms knowing nuances of each platform.

2. Expertise in engaging the audience through social media posts and interactions.

3. Produce and ideate Social Media posts, primarily for Twitter, LinkedIn, and Facebook

4. Planning, executing and optimizing Paid Social media campaigns 

5. Find new and exciting ways to engage prospects via social media channels to drive awareness and conversation 

6. Should also possess decent copywriting skills, to convey ideas in a clear and precise way.

7. The candidate will be responsible for managing social media marketing campaigns and engagement strategy  

8. Researching and promoting new trends, topics and areas of interest to be included in marketing content

9. Design and implement a social media strategy to align with business goals

10. Collaborate with other teams, like marketing, sales, and operations to ensure brand consistency

11. Analyze and report social channel and activation performance to quantify the effectiveness of campaigns and drive scalable learnings

Key Skills Required-

1. Excellent English language skills

2. Candidates should have worked on multiple Social Media Campaigns.

3. Displays the ability to effectively communicate information and ideas in written and video format.

4. Demonstrates time management skills

5. Hands-on experience in content management

6. Analytical and multitasking skills

7. Solid knowledge of SEO, keyword research and Google Analytics

Experience and qualification required-

1. Proficiency in content creation for various social media platforms

2. Hands-on experience with Paid social and Google Ads campaigns is essential 

3. Displays knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, etc.) and how each platform can be deployed in different scenarios.

4. Advertising Agency experience is highly desirable  

5. Bachelor’s degree in communications, journalism, or marketing

6. Excellent writing skills

7. 1-3 years of experience in social or digital media

5 day week schedule.

PeekWhole Technologies Pvt Ltd is an e-commerce startup. The company aims to disrupt the retail store shopping experience by helping shoppers order from shops around them.
PeekWhole Technologies Pvt Ltd is launching its mobile app and is looking for dynamic, young representatives to lead its efforts in onboarding and managing stores in Gurgaon.

Eligibility criteria:
> Good Communication skills
> Willingness to travel
> MUST HAVE A SMART PHONE
> Applicants with laptops will be preferred

Skills Required:
1. Good command over English and Hindi
2. Working knowledge of Google Sheets/Excel
3. Maturity, Confidence and Perseverance

Job Responsibilities:
1. Shops on-boarding
2. Order Management

We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting.  Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3^rd party integration.

Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.

No chancers and do not waste time applying if you do not have the requisite experience and knowledge!