Quality Analyst Engineer

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level

This role is ideal for a Test Craftsperson (Automation QA Engineer) with 3+ years of hands-on experience. We are looking for a skilled, detail-oriented professional with a strong foundation in testing methodologies, an adaptable mindset, and an eagerness to leverage modern tools.

Role Overview

We’re on the hunt for Test Craftspeople who take pride in their work and the code they write. If you believe in and evangelize XP principles, and if you are motivated and passionate about forming great teams, we want you!

We look for engineers who are technology-agnostic—while you have strong foundational skills, you aren't tied to a single tool and can easily adapt to evolving tech stacks. Additionally, you possess great AI expertise, utilizing AI assistants responsibly to augment, accelerate, and elevate your testing strategies.

We strongly adhere to being a DevOps organization, where developers and testers own the entire release cycle. This means you will get to work on programming languages, infrastructure technologies in the cloud, client communication, and everything in between.

What You’ll Be Doing

Own End-to-End Testing: Manage testing initiatives throughout the entire Software Development Life Cycle (SDLC) within a continuous deployment environment.

Functional and Automated Testing: Run functional and automated tests, identify test conditions, and develop comprehensive test scenarios.

Test Automation Frameworks: Create, maintain, and evolve test automation frameworks using modern tools.

Leverage AI Responsibly: Use AI tools to optimize test case generation, analyze bug patterns, and accelerate documentation workflows, while maintaining human-in-the-loop quality control.

Understand User Behavior: Focus on user behavior to enable rapid rollouts of new features and fixes. Act as the user’s representative to ensure stability, integrity, and predictability of the system in production.

Business Analyst Collaboration: Understand the system deeply to identify and suggest process improvement opportunities, write user stories, understand the product roadmap, and plan sprints with the team.

Lifelong Learning: Make a pledge to never stop learning and continuously improve your skills.

Requirements

What we are looking for

Core Attributes

• Integrity: Strong character, diligence, and a deep commitment to excellence.
• Tech-Agnostic Mindset: The ability to look past specific tools, quickly adapting to different programming languages, testing frameworks, and tech stacks as project needs change.
• AI Tool Fluency (Manual Testing): Practical experience using AI tools (like ChatGPT, Claude, or specialized QA assistants) to brainstorm edge cases, write smarter test cases, generate mock data, and accelerate documentation workflows.
• AI Tool Fluency (Test Automation): Hands-on experience leveraging AI-powered coding assistants (such as GitHub Copilot, Claude Code, or Cursor) to accelerate test script creation, debug automation failures, and maintain automation frameworks more efficiently.
• Ownership: A strong sense of ownership and an obsessive drive to deliver quality products.

Technical Competencies

Current Baseline Stack: Hands-on experience with either Cypress or Playwright as an automation framework, and JavaScript as a core programming language.

Automation & BDD: Experience developing test automation frameworks from scratch; expertise with Behavior Driven Development (BDD) using Cucumber/Gherkin.

Software Engineering Foundation: Knowledge of object-oriented programming, software engineering methodologies, and web technologies (HTML, jQuery).

Data & Infrastructure: Proficiency in writing SQL queries to validate data, alongside a solid understanding of Linux commands and maintaining test servers.

DevOps Mindset: Strong interest in mastering DevOps technologies and CI/CD tools (e.g., Jenkins, Bamboo, GitHub Actions).

Agile/XP Experience: Working knowledge of Agile and eXtreme Programming methodologies (like pair testing/programming).

Benefits

Life at Incubyte

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.

Perks

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Dedicated learning & development budget.

Sponsorship for conference talks.

Comprehensive medical & term insurance.

Employee-friendly leave policies.

Home Office fund

Medical Insurance

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.

• Oversee end-to-end plant operations.

• Ensure smooth EMI filter manufacturing and all the processes. 

• Drive production planning and ensure achievement of daily, weekly, and monthly targets. 

• Control and improve process stability by monitoring critical parameters affecting product performance. 

•  Manage procurement activities for raw materials, components, and consumables ensuring timely availability. 

•  Ensure cost-effective purchasing while maintaining quality and vendor performance standards. 

• Control stores operations including inventory management, stock accuracy, and material flow to production. 

• Daily reviews for reducing downtime, rejection, process variation, and material delays. 

• Lead root cause analysis (RCA) for production, process, and material-related issues. 

• Implement CAPA across all operational areas and ensure effective closure. 

• Coordinate with engineering and quality teams for process improvement and product compliance. 

• Monitor all the KPIs of all the departments. 

• Review daily operational reports (production, inventory, procurement) and take corrective actions.

Qualification

• Bachelor’s Degree in Electrical Engineering (Mandatory)

Experience

• Minimum 15 years in electrical / electronic manufacturing industry 

• Proven experience in handling Production, Process, Procurement, and Stores

Key Skills

• Production and operations management 

• Procurement and vendor management 

• Inventory and stores management 

• Root cause analysis (8D, 5 Why, Fishbone) and Lean Manufacturing.

• CAPA implementation and Cross functional leadership.

KPIs (Performance Metrics)

1. Overall production achievement and efficiency 

2. Reduction in rejection and process variation 

3. Inventory accuracy and stock turnover ratio 

4. Procurement cost savings and vendor performance 

5. Material availability and zero line stoppage due to shortage 

6. On-time delivery (OTD) performance 

7. Reduction in operational cost per unit 

8. CAPA effectiveness and closure rate.

About the role:

We are looking for a PHP developer, responsible for the development and maintenance of the Websites, CMSs, Services, APIs and MySQL databases (writing procedures and complex queries). The developer will be a part of a full-stack team of engineers.

You will be responsible for -

● Hands on experience in Core PHP and MySQL Database.

● Good experience of relational databases, database keys and joins.

● Clear understanding of Object Oriented Programming, CSS, HTML layout.

● Strong experience in JavaScript, Ajax, Jquery and secure REST API.

● Strong skills in JSON parsing as well as XML for fetching data into the application

● Good knowledge of the application deployment process using FTP.

● Basic knowledge of Unix Command / environment

● Should be able write the code independently.

● Knowledge of PHP frameworks and CMS.

● Candidate should be able to follow Best Practices as they apply to coding Languages

● Collaborate with cross-functional teams to define, design, and implement features.

● Unit-test code for robustness, including use cases, usability, and general reliability.

● Identify and correct bottlenecks, work on bug fixing and improving application

performance

● Continuously discover, evaluate, and implement new technologies to maximize

development efficiency

● Must have specific experience and ability to understand business requirements and

translate them into technical / coding requirements.

● Proficient in understanding of code versioning tools, such as Git.

● Must have strong communication skills and be able to think out of the box to

implement defined business logic with minimal impact and revisions.

● Contribute in all phases of the development lifecycle.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Title: Product Development Engineer II- BillMe (Razorpay)

About Razorpay :

Razorpay is a rapidly growing platform company powering small and medium scale businesses. We are a finTech startup that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. The company has rapidly expanded into greenfield areas like neo banking and B2B lending. Our employees are able to create change at scale and have an opportunity to truly disrupt and shape FinTech space. Transaction volumes have been growing at a rapid pace - 5X year-over-year growth over the past few

years.

About Billme (Acquisition of Razorpay) :

BillMe is the world's leading digital billing provider. It was founded by Jai Hemrajani, Kuber Pritmani, and Rupam Jain in 2018. BillMe has now evolved into a "CRM powered by Digital Billing."

BillMe helps over 4000+ businesses like McDonald's, Tata, BurgerKing, and Decathlon send digital bills, collect data, and increase sales and engagement.

BillMe was acquired by Razorpay in 2023. The collaboration between Razorpay and BillMe aims to help retail brands digitalize and seamlessly access omnichannel payment solutions.

Roles & Responsibilities:

To succeed in this role, you’ll need a customer-first attitude and the following:

• A minimum 3 years of hands on experienced in building desktop / client-server applications using programming skill C++, C#, WPF, .NET and SQL
• Good understanding of design patterns.
• Ability to create in depth technical design & implementation of a product feature and work independently on assigned modules
• Utilize version control systems to manage codebase and collaborate with a development team.
• Implement multi-threading and concurrency concepts to enhance application responsiveness.
• Leverage knowledge of Windows architecture for effective software development.
• Utilize SQL databases for data storage and retrieval.
• Develop user-friendly interfaces using WPF (Windows Presentation Foundation).

Qualifications:

• Proficiency in C++, C# and .Net programming languages.
• Proficient understanding of Windows architecture, Rest Api and Git.
• Understanding of  SQL databases will be an added advantage.
• Good experience with WPF (Windows Presentation Foundation).
• Strong problem-solving skills, attention to detail, and proactive attitude.
• Good communication skills in English (verbal and written).

If you are a motivated and skilled Software Developer with expertise in C++, C# and WPF, and you are ready to take on challenging work in a dynamic environment, we encourage you to apply. Join us in creating innovative software solutions that make a difference.

• Solid experience in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
• Should have experience in cloud computing
• Has an ability to quickly learn and contribute in multiple codebase
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces right tech/tools for a given job
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms

● Understanding of MVC design patterns

● At least 1 Year of Laravel, PHP experience is a must

● HTML 5, CSS 3, JavaScript, jQuery, Bootstrap

• Need to develop applications in PHP, HTML5, JQuery and Node.JS.
• Need to interact with Team Leads, QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills
• Will Report to Lead Developer - PHP

Skills required:

• Need to have experience in developing projects using PHP, MySQL, HTML5, JavaScript, AJAX, JQuery , CSS3, Elastic Search and Node.JS
• Need to have experience in implementing web frameworks
• Need to have experience in database concepts
• Need experience in unit testing
• Need to have experience in trouble shooting and analyzing run time errors

Preference of Educational background:

• B.E
• B.Tech
• MCA

Preference of Professional background:

• Should have strong knowledge and understanding of Software Development Life Cycle.
• Solid Work experience of Object Oriented Development and MVC Design & Core PHP
• Sound knowledge of JavaScript / AJAX technologies and methods.
• Prior experience with XML, JSON and SOAP web services.
• Hands-on experience in writing complex SQL queries.
• Excellent written and oral communication skills.
• Node.js, Angular.js is a plus
• Version control systems like Sub version, GITLAB

Roles and Responsibilities

- Define SEO requirements and recommend site enhancements designed to increase our average ranking and drive traffic
- Conduct keyword research and analysis to enhance ranking across search engines for regional news publisher websites. 
- Optimize components including title tags, meta-descriptions, keyword volume, internal linking for English and Regional news websites.

- Strong understanding on Google Assistant and voice search.

- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
- Maximize organic traffic growth by establishing a robust SEO target keyword list and working closely with SEO, Content and Social teams
- Advanced understanding of the fundamentals of the search engine industry, including but not limited to crawlers, relevance ranking criteria, keyword research, competitive analysis, content management systems and performance scorecards, search algorithms and current SEO trends
- Be an expert on the ins and outs of our website, ensuring sitemaps stay updated and the correct processes are in place Work with the content team on link building efforts, including strategy and processes
- Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance
- Strong working knowledge of and proficiency with o Web analytics tools such as Google Analytics, Google Webmaster Tools

Job Specific Knowledge & Skills

a)  Functional :
- Proficiency in MS Excel, PowerPoint, and Word. Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool
- Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc)
- Deep understanding of how search bots crawl websites Good understanding on how websites are build and work at both the back and front end. Understand canonicals and noindex rules
- Sound knowledge of HTML and CSS to identify code-based optimization opportunities

b) Behavioral:

- Proficiency in Search Engine Optimization reporting and analytical tools
- Excellent communication and presentation skills, good analytical or problem solving skills. You are good at time management & should have the ability to handle projects independently

Qualification:

- 3-5 years of experience in SEO, SEM, Display and search marketing, PPC, Social media optimization, etc.
- Bachelor's degree in Engineering or Marketing
- Proficiency in MS Excel, PowerPoint, and Word

- Media Industry preferred, but non-media professionals can also apply