QA Engineer

Job Title: Python Developer (Full-time)

Location: Gurgaon, Onsite

Working Days: 5 days

Experience Required: 5+ Years

 About the Role

We are seeking a Senior Backend Developer with strong expertise in Python-based web frameworks such as Django, Flask, or Starlette. The ideal candidate should have experience in designing and building scalable APIs and services in a high-performance environment. This is a great opportunity to work on backend systems powering critical products at scale.

 Key Responsibilities

• Design, develop, and maintain robust backend services using Python
• Build and optimize RESTful APIs and microservices
• Architect and implement scalable, secure, and maintainable solutions
• Collaborate with frontend, DevOps, and QA teams to ensure smooth delivery
• Write clean, testable, and efficient code
• Troubleshoot and debug production systems

 Requirements

• Minimum 5 years of experience in backend development using Python
• Strong hands-on knowledge of Django, Flask, or Starlette/FastAPI
• Proven experience in API development and integration
• Experience building scalable and high-performance systems
• Familiarity with async programming (especially for Starlette/FastAPI)
• Good understanding of database design (SQL/NoSQL)
• Knowledge of containerization tools like Docker is a plus
• Strong problem-solving and debugging skills

Job Description for Telecalling executive

1.Contact potential customers to promote solar energy products and services, including solar panel installation, maintenance, and energy savings.

2. Identify and qualify potential leads through phone conversations

3.Address customer inquiries, provide relevant information, and assist in setting up appointments for site assessments

4.Regularly follow up with leads and existing customers to close sales or resolve any issues.

1. Atleast developed 2-5 Application Individually & Publishing apps on Google PlayStore and Apple store. 

2.Heavy data storage in Preferences, SQLite database, and Realm and Any storage. 

3. Understanding of React app architecture (Android & IOS). 

4.Strong knowledge of OOPS concepts and Basic & Strong knowledge ofReact Native. 

5.Hands-on Exposure like Git, BitBucket, SVN, etc.

Job Description

We are looking for a PHP Developer responsible for managing front-end services and the interchange of data between the server and the users. Your primary focus will be the development of all front UI & Business logic. You will be responsible for integrating the front-end elements built. Therefore, a thorough understanding of all front-end elements is necessary.

Responsibilities

• Integrating UI & developing Business Logic
• Good understanding of Javascript and JQuery is a must.
• Good knowledge of working with Cookies and Browser Sessions.
• Experience working with File Handling Concepts.
• Writing clean code and creating necessary components.
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Knowledge of object oriented PHP programming.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• Proficient understanding of code versioning tools, such as Git.
• Experience in common third-party APIs (Google, Facebook etc).
• Google maps integration
• Working with reddis cache
• Building pixel perfect UI with html and CSS
• Good understanding of Session management in PHP
• Writing maintainable code
• Good understanding of concepts such as Lazy loading.

• If you hold experience with backend technologies such as NodeJS, MongoDB & Express. It will be a significant advantage.

Skills And Qualifications

• Strong knowledge of Core PHP. 
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Knowledge of object oriented PHP programming.
• Understanding accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Familiarity with NoSQL databases and their declarative query languages is an advantage.
• Proficient understanding of code versioning tools, such as Git.
• Minimum 2+ years' experience in PHP frontend development.

Position: PHP Developer

Location: Bangalore

Experience: 2-10yrs

Salary: upto12lpa Max

Notice period: Immediate to 30day (Max)

Key skill: PHP and MySQL and JavaScript

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.