Qualitative Researcher

Job description

Title-Full stack Developers

Job type-Full Time

Skills - Java , Spring Boot , SQL Server , PostgreSQL , MangoDB , Angular Js , Type Script , Microservice Architecture , Kafka , GIT , Git Flow Development , AWS , Azure , APIs , Web Services , CI/CD Pipeline , Agile/SCRUM , DataDog

Location- Hyderabad - Telangana

Experience- 6 to 9 Years

Annual CTC INR : 23 LPA - 28 LPA

Dead Line - 07/04/2025

Job Description

Position: Fullstack Developer

Location: Hyderabad, India

Employment Type: Full-Time

Open Positions: 7

Role Overview:

We are seeking experienced Fullstack Developers with 6-9 years of expertise in designing, developing, and maintaining scalable, distributed applications. The ideal candidate will be proficient in Java, Spring Boot, AngularJS, and TypeScript, with strong experience in cloud-based development, CI/CD pipelines, and Agile methodologies.

Key Responsibilities:

• Troubleshoot and resolve complex data, system, and software issues in production.
• Develop emergency bug fixes and manage production applications.
• Ensure production issues are resolved within SLA timelines.
• Deploy application changes using CI/CD pipelines.
• Review and manage production changes using ServiceNow.
• Lead scrum teams in Agile environments, ensuring high-quality technology solutions.
• Develop and enhance application frameworks with a focus on performance and scalability.
• Implement unit tests, container build checks, and API tests to support shift-left practices.
• Evaluate new platforms, tools, and technologies to optimize development workflows.
• Provide technical guidance, code reviews, and mentorship to team members.

Required Technical Skills:

• Strong experience in Java and Spring Boot application development.
• Proficiency in RDBMS (SQL Server/PostgreSQL) and NoSQL (MongoDB/ElasticSearch).
• Hands-on experience with AngularJS, TypeScript, and event-driven architecture.
• Solid understanding of messaging queues like Kafka.
• Expertise in Git and Git flow for code lifecycle management.
• Cloud experience with AWS or Azure, including API and web service development.
• Hands-on experience with CI/CD deployment pipelines and DevOps tools.
• Familiarity with monitoring tools such as Datadog, Dynatrace.

Nice to Have:

• Experience with Azure DevOps, SonarQube, and monitoring tools like StatsD.
• Test automation expertise.

Soft Skills & Leadership:

• Excellent problem-solving and analytical abilities.
• Strong communication and stakeholder management skills.
• Ability to lead Agile teams and drive best development practices.

Additional Requirements:

• Must be available to join within 3 weeks.
• Willing to attend face-to-face interviews as per company requirements.
• Open to relocating to Hyderabad if not already based there.

Mandatory skills

Job Title : Senior MERN Stack Developer with Blockchain Expertise

Location : Indore, MP

Experience : 2-5 years

Job Type : Full-time, On-site

We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.

Requirements :

- Proven experience as a Full Stack Developer with a specialization in blockchain technology.

- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).

- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.

- Solid understanding of smart contract development and implementation.

- Knowledge of decentralized application (dApp) development.

- Familiarity with cryptography and principles of blockchain security.

- Strong problem-solving and analytical skills.

- Excellent collaboration and communication skills.

Skills :

- MongoDB, Express, Node.js, React.js

- Next.js (knowledge preferred but not mandatory)

- WordPress/Shopify experience (preferred)

- Real-time communication using Socket.IO or WebRTC (preferred)

- GraphQL API development

- Experience with integrating payment gateways

If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.

• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.

• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.

• Write reusable, testable, and efficient code following best practices and coding standards.

• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.

• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.

• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.

• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.

• Contribute to the continuous improvement of development processes, tools, and methodologies.

• Previous working experience as a MySQL Developer for at least 3 years
• Identify opportunities for improved performance in SQL operations and implementations
• Oversee the operations of the production and staging environments databases
• Give design recommendations for database functions that meet business operating standards while improving the efficiency of business processes
• Train and mentor junior personnel on best practices

Candidate Profile:

• Bachelor’s/Master’s degree in Engineering, Computer Science
• At least 5+ years of relevant experience as a database programmer
• Excellent MySQL/PostgreSQL/MS-SQL development skills
• Experience in writing stored views, procedures, triggers etc.
• Excellent knowledge in RDBMS (important features)
• Strong problem-solving skills, technical troubleshooting, and diagnosing
• Solid knowledge of RDBMS and NoSQL technologies
• Experience in developing back-ends for enterprise systems
• Knowledge of debugging, performance and optimization techniques
• Experience in RDBMS technologies like MySQL, PostgreSQL etc.
• Experience in No SQL technologies like MongoDB, Cassandra etc.
• Knowledge of Caching DB like Redis, Memcached etc.
• Knowledge of Search DB like Solr, Elasticsearch etc.
• Demonstrated ability to deliver in a fast-paced environment.

Position Overview:

We are seeking a highly motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, developing and maintaining client relationships, and driving revenue growth. As a Business Development Executive, you will play a key role in expanding our customer base and achieving sales targets.

Responsibilities:

• Identify and research potential clients and market segments to generate new business opportunities.
• Conduct market analysis and stay up-to-date with industry trends to identify key areas for business growth.
• Develop and implement strategic sales plans to achieve revenue targets and expand the customer base.
• Build and maintain strong relationships with existing and prospective clients through effective communication and regular follow-ups.
• Conduct sales presentations and product demonstrations to showcase the value proposition and benefits of our products/services.
• Collaborate with cross-functional teams, including marketing and product development, to align strategies and meet customer needs.
• Prepare and present sales proposals, contracts, and negotiations to secure new business deals.
• Track and report on sales activities, pipeline, and performance using CRM software.
• Attend industry conferences, trade shows, and networking events to promote our company and build professional relationships.
• Stay updated on the competitive landscape and industry developments to identify market opportunities and maintain a competitive edge.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in business development, sales, or a similar role.
• Strong understanding of sales principles and techniques.
• Excellent communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Self-motivated with a results-oriented mindset.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as required.
• We offer a competitive salary package along with opportunities for professional growth and development. If you are a driven individual with a passion for sales and business development, we encourage you to apply.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Desired Candidate Profile

• Post graduate degree in relevant field
• 5-6 years of relevant experience
• Experience in social media and content marketing
• Sound knowledge of Wordpress and social media platforms
• Strong SEO skills
• Prior startup and B2B experience are preferred
• Excellent team player with great communication skills    

Internship Duties

As with any internship there are a mixture of duties, this internship will include some admin tasks as well as some great HR experience during your internship in a busy HR department.

Duration : 

4 months Internship part time Full time

ROLES AND RESPONSIBILITIES

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and  new hire guides
• Revise company policies 
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover ratios)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

• Participate in HR projects (e.g. help organize a job fair event)

• Gathering payroll data like working hours, leaves and bank accounts
• Screening resumes and application forms
• Assist in end to end recruitment
• Record all resumes and personnel documents in HR electronic files
• File physical HR records in HR filing cabinet
• Liaise with recruitment agencies
• Proof reading and editing consultant profiles
• Liaise with line managers recording HR issues
• Scanning and emailing HR documents
• Create Employee packs
• Coordinate Induction appointments
• Create interview appointments
• Creating job advertisements
• Phone screen applicants
• Data Entry and general administration
• Any extra duties the HR Consultant requires
• Complete appropriate paperwork for new and existing employees
• Send off training invoices to finance and liaise with them about getting it approved

• Provide administration support
• Corporate Tie ups via email, Linkedin, social media and calling for Placements 

• Understanding the product platform and its value add for related businesses
• Preparing monthly/quarterly/annualreports
• Perform other activities assigned by Management. 
• A flair for establishing an instant rapport with clients.
• Dynamic, aggressive, result oriented and a self-starter.
• Knowledge of MS office and related tools

Required Experience, Skills and Qualifications

Qualification: MBA-HR

Stipend-3000

Skills- Interpersonal skills, Communication skills, convincing skills.