SME - Solution Creation

Core Responsibilities:

• Design, develop, and maintain backend services and APIs using Python or Golang.
• Write high-quality, testable, and maintainable code with a focus on performance and scalability.
• Implement automated tests and contribute to CI/CD pipelines.
• Collaborate with product, QA, and DevOps teams for end-to-end feature delivery.
• Troubleshoot production issues and provide timely resolutions.
• Participate in design and architecture discussions to improve system efficiency.
• Contribute to improving development processes, coding standards, and best practices.

Experience and Expertise:

• 2–4 years of experience in backend development with Python or Golang.
• Solid understanding of RESTful APIs, microservices, and distributed systems.
• Strong knowledge of data structures, algorithms, and OOPS principles.
• Hands-on experience with relational and/or NoSQL databases.
• Familiarity with Linux development, Docker, and basic cloud concepts (AWS/GCP/Azure).
• Proficiency with Git and version control workflows.
• Familiarity with AI-powered development tools or exposure to projects involving large language models (LLMs) is a plus.

Skills:

• Strong analytical and debugging skills with the ability to solve complex problems.
• Good communication and collaboration skills across teams.
• Ability to work independently with minimal supervision while being a strong team player.
• Growth mindset – eagerness to learn new technologies and improve continuously.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Rejolut Technology Solutions Pvt Limited

Accounts & Finance

Experience : 3 Years TO 7 Years

Location : Navi Mumbai (Juinagar)

Maintain general ledger and ensure accurate posting of transactions

Prepare and process invoices, payments, and payroll

Manage accounts receivable and accounts payable

Reconcile bank statements and company accounts regularly

Assist in preparing monthly, quarterly, and annual financial statements

Handle GST, TDS, and other statutory filings (as applicable)

Coordinate with auditors for annual audits

Monitor budgets and assist in financial planning and analysis

Support project costing and IT-specific accounting (e.g., SaaS revenue recognition, R&D cost tracking)

Ensure compliance with accounting principles and internal controls

Job Title: Mulesoft Lead/Architect                   

Location: Hyderabad/ Pune

Prolifics, a pioneering technology solutions provider, is seeking a talented and inventive Mulesoft developer to join our dynamic team. At Prolifics, we believe in empowering our employees to push the boundaries of innovation, think outside the box, and deliver game-changing solutions to our clients.

To excel in this role, you should have:

• 5+ years of hands-on experience with MuleSoft and API Management with Excellent knowledge of SOA, ESB concepts.
• Configure APIs, proxy endpoints, API portals and API analytics based on technical specifications with MuleSoft API manager.
• Deep understanding of VPC and DLB’s.
• Deep understanding of REST, HTTP, MQ, JSON, XML and SOA Design and develop enterprise services using RAML in Mule, REST based APIs, SOAP Web Services and use of different mule connectors.
• Strong understanding and experience with security implementations (e.g. SSL/mutual SSL,mTLS SAML, Auth, OAuth).
• Strong understanding and experience with Mule 4 & Dataweave Language
• Ability to interface with clients, technology partners, testing, architecture, and analysis groups.
• Implement Policies in API Manager
• Deep experience with Any point Platform, Flow Design, API Design. Data weave, Cloud Hub, Runtime Fabric, API Management
• Knowledge of Jenkins / CICD Process, AZURE/AWS CICD Process.
• Prior Experience in integration with different applications like SOAP, REST WS, SAP, Salesforce, DB, etc. through Mule soft connectors.
• Creation of Mapping document by working with source and target systems
• Deploy APIs to Cloud hub, Runtime Fabric, On-prem workers, etc.
• MuleSoft RTF Deployment experience a plus
• Prior Experience in Munit, Automation Testing using JMeter.
• SonarQube experience is a plus.
• Anypoint MQ experience is must.
• Understand / apply reusable code design, leverage application architecture / patterns, framework capabilities and functionality, and design / develop solutions that are highly reliable, scalable, and perform to meet business-defined service levels.
• Experiences with Splunk/ELK is a plus.
• Experience in working in Micro services development preferably in API implementation in MuleSoft.
• Excellent communication skills
• Excellent interpersonal and analytical skills 
• Excellent attention to detail ability
• Must be a quick learner to gear up in the MuleSoft technology and architectural standards.

Skill: Dellboomi Integration Developer

Work Mode: 6 Months

Location: Gurugram / Hyderabad / Pune / Delhi / Noida

Technical Skills: Dellboomi Integration, Groovy Script, Java Script, ATOM.

Job Description

• Bachelor’s Degree in computer science or relevant degree
• 3-5 years of experience in integration development.
• Experience with modern Groovy Script, JavaScript libraries and frameworks such as XLST.
• Strong communication skills with the ability to effectively interface with clients
• Good business analysis/design skills.
• Excellent time management and organizational skills.
• API / REST / SOAP experience
• Able to work with project management systems and time allocation.
• Good knowledge of Atom Management and Deployment

What You'll Do

●       Develop embedded system architecture that is efficient and scalable

●       Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design

●       Develop firmware code for Interrupt driven system which interacts with Android and cloud

●       Implement function safety, protection and security in the embedded system

●       Implement predictive hardware failure features

Who You Are?

●       Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.

●       Strong programming capabilities

●       Understanding of electronics and hardware

●       Clear thought process, believe in simplifying rather than complicating

●       Argue and fight over the opinions. Believe in delivering the best for the users

You Should Have

●       3+ year experience in embedded system design

●       Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.

●       Strong basics of C/C++, memory map, compiler functionality

●       Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions. 

●       Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc

●       Experience working with motor control algorithms and PID controllers

• Proficiency with Linux OS and basic bash scripting

GlobalShaala aims to build a decentralised learning system for children that enables garnering inspiration for learning from educators and industry leaders alike. A personalised platform that grows with the child and helps him/her to engage in experiences that unravels his/her competences and interests. 

We are building India's first platform where children of K-12 can engage in:

* Destination-based educational experiences, which involves curriculum mapped experiences at global destinations where kids can apply their learning.

* Virtual educational experiences by interacting directly with industry leaders. Children get to discuss the ‘Why?’, ‘How?’ and ‘Where?’ of current classroom topics directly with industry leaders and understand how the fundamentals they are dealing with are being used to solve problems with real world applications.

Qualifications:

- B.Sc/B.Tech in Computer Science or a related field.

- Strong coding, data structures and algorithms.

- 1+ year experience in PHP (Laravel).

- Experience or keen interest to take ownership of code deployment in Linux based servers, Docker, Jenkins.

- Hands-on experience with relational databases like MySQL, Postgres.

Responsibilities:

- Design and develop software for given requirements.

- Involvement in the full software development lifecycle within broadly defined parameters and providing software solutions keeping into consideration the software quality needs.

- Troubleshoot, test and maintain the core product software and databases to ensure strong optimisation and functionality.

- Communicate cross-functionally, collaborate with business teams, engineers to plan, own and deliver solutions on time.