QA Engineer

Role Overview

We are looking for a hands-on Senior Telephony Engineer who actively writes production-grade code and has deep experience with Asterisk-based systems, Java backend development, and high-scale dialler platforms.

Key Responsibilities

This is NOT an architecture-only role we need someone who can:

• Write code
• Debug real-time call issues
• Build and optimize telephony flows end-to-end
• Key Responsibilities (Hands-on Coding Focus)
• Develop and maintain Asterisk dialplans, AGI scripts, and call flows
• Build Java-based backend services for telephony control and orchestration
• Implement and optimize predictive / preview / progressive diallers
• Integrate telephony stack with:

Kafka

RabbitMQ

• Write scalable code for call routing, retry logic, and queue handling
• Work directly on SIP signalling, RTP flows, and debugging call issues
• Handle real-time call events, CDR processing, and logging pipelines
• Optimize systems for high concurrency (thousands of parallel calls)
• Debug production issues like:

Call drops

Latency

One-way audio

SIP failures

Qualifications & Skills

• Bachelors degree in Computer Engineering; Masters is a plus.
• Telephony (Core Requirement)
• Strong hands-on experience with Asterisk
• Deep knowledge of:

SIP / RTP / VoIP

Dialplans

AGI / AMI

• Experience building or maintaining dialers (very important)
• Backend Development
• Strong coding skills in Java (Spring Boot preferred)
• Experience building microservices / APIs
• Comfortable writing high-performance, low-latency code
• Messaging & Event Systems
• Hands-on experience with:

Apache Kafka

RabbitMQ

• Ability to implement event-driven systems
• Scaling & Performance
• Experience handling high call volumes (1000+ concurrent calls)

Understanding of:

• Multi-threading
• Queue management
• Load handling
• Good to Have
• Experience with predictive dialers
• Exposure to WebRTC / real-time communication
• Experience with Docker / Kubernetes
• Understanding of TRAI / Indian telecom ecosystem
• Experience with FreeSWITCH (bonus)

What We Are NOT Looking For

• Pure solution architects who dont code
• People with only theoretical telecom knowledge
• Candidates without real dialer / Asterisk production experience

What We Are Looking For

Someone who has:

• Written real dialplans and backend code
• Debugged live call issues
• Worked on production telephony systems
• A problem solver who can go deep into logs, packets, and code

Impact of the Role

You will directly contribute to building a high-scale telephony + AI voice platform, working on real-time systems that handle thousands of concurrent calls.

SoftAge

SoftAge partners with leading global AI research labs and product teams to build and train next-generation autonomous agents and foundation models. Our work powers advanced digital assistants, engineering copilots, and task-completing AI systems across desktop, web, and mobile platforms.

We operate at the intersection of engineering expertise and AI research, translating real-world professional workflows into high-quality training data for state-of-the-art models. 

Role Overview: We are hiring Mechanical, Industrial Design, and Electromechanical Engineers with hands-on CAD and hardware experience to contribute to a high-impact AI training initiative for a global client. This role is suited for engineers who have spent time doing real design work, spanning mechanical enclosures, PCB design, and electromechanical integration, and can clearly express design intent through structured, well-executed workflows.

Key Responsibilities:

Execute end-to-end mechanical, industrial, and/or electromechanical design tasks using CAD tools such as Fusion 360, SolidWorks, CATIA, Creo, KiCad, Altium, or equivalent

 Create, modify, and refine 3D models and PCB layouts with clear design intent and logical feature structure

 Design physical enclosures integrated with PCB assemblies, including snap-fits, mounting schemes, connector cutouts, and EMI/thermal considerations

 Record design workflows, decisions, and actions in a structured format suitable for AI training

 Review existing CAD models and PCB designs; provide technical, functional, or aesthetic feedback when required

 Follow detailed task specifications and collaborate closely with internal leads and client teams

 Maintain high standards of process quality, correctness, and repeatability

Required Qualifications:

Bachelor's/Master's/Doctorate degree in Mechanical Engineering, Electronics & Mechanical Engineering, Industrial Design, ECE, or related fields

 1–3 years of hands-on industry experience in core mechanical, product design, or electromechanical roles

 Strong working knowledge of at least one professional CAD tool: Fusion 360, SolidWorks, CATIA, Creo, or similar

 Demonstrated ability to build parametric models thoughtfully, structure sketches and features cleanly, and make and justify design decisions

 Good communication skills and ability to follow structured, technical workflows

Preferred Qualifications:

 Experience working on PCB design and layout using tools such as KiCad, Altium Designer, Eagle, or equivalent, candidates with this background will be prioritised

 Experience designing physical enclosures intended to house PCBs and electromechanical assemblies, including snap-fits, DFM constraints, connector placement, and mechanical-electrical integration  Familiarity with electromechanical product design concepts: signal integrity basics, component placement relative to enclosure, grounding considerations, and thermal management

 Experience working on complex assemblies or production-oriented designs

 Exposure to design documentation, design reviews, or manufacturing constraints

 Prior experience in AI data creation, annotation, or tooling-heavy environments (nice to have, not mandatory)

 Candidates from top-tier engineering institutes (NIRF-ranked) will be given preference 

Additional Information:

This is an on-site, project-based role. Selected candidates must sign a confidentiality and invention assignment agreement approved by the client. Work quality, design clarity, and process adherence will be closely monitored and audited.

Why Join SoftAge

 Work on cutting-edge AI systems that are redefining how engineers and designers use software

 Apply real-world design skills, mechanical, PCB, and electromechanical, in a high impact, research-driven environment

 Collaborate with teams across AI, engineering, and design automation

 Contribute directly to the future of AI-powered engineering tools

Frontend Engineer - Angular Developer

The Impact you will create in the Job:

Design and build beautiful UI’s using the Angular framework

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.

Explore and design dynamic and compelling consumer experiences.

Work closely with the front-end team to implement versatile front-end solutions while embracing emerging technologies and pushing the limits of what a browser can do.

Suggest and implement improvements to existing product interfaces.

Ensure that all the assigned systems are performing to scale.

Command an impressive portfolio of the latest UI technologies

You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.

What we look for?

Bachelor’s/Master’s degree in Computer Science/IT.

3-7 years of experience in designing and implementing high-performance web applications.

Proven expertise in front-end development and Angular.

Strong Knowledge in Angular 6/8 (Latest Version preferred).

Solid understanding of HTML/HTML5, CSS/CSS3, JQuery/JavaScript.

Proficiency working with REST API and JSON API.

Experience working on Reactive based forms.

Knowledge of NgRx.

Must be a self-starter and keen to explore new solutions.

Excellent team working and collaboration skills.

Solution oriented approach.

Good Hands-on in Linux OS, Git versioning.

Comfortable with tackling ambiguous problems and unblocking yourself.

Lead Java Developer for Chennai based Product Company

About the Role

We are looking for a highly experienced Lead Java Developer with 8 to 15 years of expertise in Java development, AWS cloud infrastructure management and product development for 3 products. There is a clear path to leadership role within the organization. If you are not from Chennai, you should be willing to relocate to Chennai.

The ideal candidate will have a strong technical background with hands-on experience in Java, Spring Boot, and AWS or other cloud infrastructure management. This role requires a strategic thinker who can drive product vision, align cross-functional teams, and ensure the successful execution of cloud-based solutions, while providing the necessary support to the team in planning, coordination, and execution of various projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities

• Manage product road map ensuring alignment with business goals.
• Collaborate with engineering teams, and the stakeholders to design & develop scalable cloud solutions.
• Lead product development lifecycle, from ideation to deployment and iteration.
• Stay updated with industry trends and emerging technologies to drive innovation.
• Develop technical documentation, user guides, and best practices for cloud infrastructure management.
• Ensure compliance with security, governance, and best practices in cloud deployments.
• Act as a liaison between business and technical teams to balance priorities and manage expectations.
• Conduct research on technical solutions and present findings to the project team.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• At least 8 to 10 years of experience in product management, & handling multiple projects simultaneously.
• More than 5 years of hands-on experience in Java, Spring Boot & related technologies.
• Strong technical background with hands-on experience in AWS OR Azure, OR Google Cloud Platform.
• Knowledge of cloud infrastructure, networking, security, and scalability best practices.
• Experience with CI/CD pipelines and DevOps practices.
• Experience working with google play store, app store, setting up app store accounts and handling deployments.
• Experience identifying, studying documentation and integrating with third parties for various needs such as identity verification, SMS integration and many such requirements.
• Proven ability to define product strategy and execute on complex technical roadmaps.
• Excellent communication skills, with the ability to translate business requirements to user stories.
• Experience working in Agile/Scrum methodologies.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

Preferred Qualifications

• Familiarity with monitoring and logging tools such as AWS CloudWatch, or ELK stack.
• Familiarity and experience with React Native architecture and libraries.
• Prior experience in a SaaS, PaaS, or cloud-native environment.
• Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or PMP.

Remuneration

• Base Salary + Annual Performance Bonus (tied to KPIs, roadmap execution, team performance, delivery milestones)
• Equity/ESOPs - After 1st year of employment, Vesting: 4 years with 1-year cliff

Benefits

• Work-Life Balance & Paid time off
• Flexible working hours
• Work-from-home allowance (1–2 days a week or for emergencies)
• Company sponsored team offsites / retreats

Responsibilities:

• Develop, test, and maintain web applications using the CodeIgniter framework.

• Write clean, efficient, and well-documented code.

• Troubleshoot and debug issues that arise during development or in existing applications.

• Collaborate with team members to identify and resolve problems.

• Participate in code review sessions to ensure that code meets quality standards.

• Stay up-to-date with the latest trends and technologies in web development.

Preferred Qualifications/ Skills

• Bachelor's or Master's degree in Computer Science or a related field.

• Minimum 1 years of experience in PHP development.

• Strong knowledge of the CodeIgniter framework.

• Proficient in HTML, CSS, JavaScript, and jQuery.

• Familiarity with Git, GitHub, PHPUnit, and Composer.

• Experience working in an Agile development environment using Scrum/Kanban.

• Familiarity with databases such as MySQL, PostgreSQL, and MongoDB.

• Good understanding of web standards and protocols.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

• Experience in React.Js is also a must

• Designing and building the WordPress website front-end
• Creating the website architecture
• Designing and managing the website back-end including database and server integration
• Creating landing pages 
• Generating WordPress themes and plugins
• Conducting website performance tests
• Troubleshooting content issues
• Monitoring the performance of the live website and improving it
• Work on SEO and Optimise continuously for website using Google Analytics
• Assist in Social Media Management and Email Marketing
• Stay updated with latest web technologies, SEO Tools and Website optimising tools and widgets
• Managing Social Media Management Tools

• 3 years Willing to take efforts to advance in the technology or learn new technologies.
• Solid understanding of OOPs concepts.
• Willing to take efforts to advance in the technology or learn new technologies.
• Good communication skills and a continuous learner.
• Experience working on waterfall or Agile (Agile model preferred)
• Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.

• Contributing to design and planning of Physical infrastructure
• Performing installation of applications.
• Providing Application Operations
• Performing day-to-day Application administrations tasks
• Providing support for the transition of applications in operations
• Performing monitoring of the IT infrastructure services /application
• Contributing to onboarding of Supported Applications onto Monitoring Platform · Performing batch management & scheduling
• Operations of Application Platforms and applications
• Provision of a Provider System Responsible as a Point of contact for the Application Owner for all Operational topics.
• Operations Management
• Continuity Critical Applications across Production Lines
• Detailed project planning by participating in System Design of Applications
• Consulting for Technical Architecture on application design for the operating environment and plant ecosystem
• Design security concepts, monitoring checks, interfacing requirements, etc.
• Proposals in Definition & Provision of Tools, Performance Management, Application Robustness, Alerting, and Configuration · Perform application tests with business partners or application owners
• Providing Application Operations, Change Management, Problem Management
• Providing support for the transition of applications in operations