QA Engineer

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

We are seeking a dynamic and results-oriented Digital Marketing Executive to join our team. The ideal candidate will have a minimum of one year of experience in digital marketing and a proven track record of success. This role involves developing and executing digital marketing campaigns to achieve business objectives.

 Responsibilities: 

1) Campaign Management: Plan, create and execute digital marketing campaigns on Google Search, Google Display Network, Linkedin and Meta platforms.

2) Lead Generation: Develop and implement lead generation strategies to drive high-quality leads across various industries, with a special emphasis on real estate.

3) Performance Marketing: Monitor and optimize campaign performance to achieve maximum ROl.

4) Analytics and Reporting: Analyze campaign data using Google Analytics, generate insights, and provide comprehensive reports to stakeholders.

5) Content Ideation and Calendar: Assist in creating content calendars and ideation for clients' social media pages.

6) Social Media Growth: Contribute ideas for the growth and enhancement of clients' social media pages.

7) Industry Research: Stay updated with the latest trends and best practices in digital marketing and apply this knowledge to enhance campaign performance.

8) Client Management: Work with multiple clients across diverse industries, ensuring their digital marketing needs are met effectively.

9) ROAS campaigns & E-commerce campaigns - Should have knowledge of these type of campaigns too

10) In-depth knowledge of digital marketing channels, including SEO, SEM, PPC, social media, email marketing, and web analytics

11) Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search visibility

Curate and manage a content calendar for social media platforms (Meta, X, LinkedIn, Instagram, etc.)

12) Leverage web analytics tools (GA4, GSC, etc.) to track and analyze campaign performance, and optimize strategies accordingly

 Requirements: 

1) Minimum of 1 year of experience in digital marketing.

2) Strong understanding of digital marketing concepts and strategies.

3) Excellent communication and interpersonal skills.

4) Proficiency in using social media platforms and digital marketing tools.

5) Ability to work independently and as part of a team.

6) Basic knowledge of SEO, SEM, and PPC.

 Tools and Technologies: 

1) Proficiency in digital marketing tools (SEMrush, GA4, GSC, Google Ads, Meta Ads Manager, etc.)

2) Familiarity with content management systems (CMS) and email marketing platforms

Experience with project management and collaboration tools

 Preferred Qualifications: 

1. Degree in Marketing, Communications, or Any degree.

2. Experience in content creation and management.

3. Knowledge of analytics tools (Google Analytics, etc.)

 We are committed to fostering a diverse and inclusive workplace and welcome applications from both male and female candidates. 

 If you are a passionate and driven individual with a proven track record in digital marketing, we encourage you to apply.

Role Senior Dot Net Developer

Location India, Remote (Work from Anywhere in India)

Minimum Qualification B. Tech. (or equivalent) from an accredited institution

Indicative Experience 5+ years

Domain : Preferably Life-Sciences/Pharma

Customer Profile : Captive research and development pods for a $ 500 million group of pharma data research companies that help patients gain access to life-saving therapies. We help our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient.

Other benefits Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk.

Overview:

The Senior .NET Developer plays a crucial role in the organization, responsible for developing, testing, and maintaining high-quality software solutions using .NET technologies. They are essential in ensuring the stability and scalability of our systems, contributing to the overall success of our software products.

Key Responsibilities:

• Designing, coding, and testing software applications using C# and the .NET framework.
• Collaborating with cross-functional teams to analyze user requirements and deliver robust solutions.
• Implementing and maintaining ASP.NET MVC applications, ensuring high performance and responsiveness.
• Developing database structures and queries using SQL Server for data storage and retrieval.
• Integrating front-end elements with server-side logic using JavaScript and other web technologies.
• Utilizing Entity Framework to map and access data from the database.
• Creating and consuming web services using Web API to support system integrations.
• Participating in code reviews, identifying areas for improvement and implementing best practices.
• Resolving technical issues and debugging software to optimize functionality.
• Collaborating with the QA team to perform thorough testing and ensure product quality.
• Keeping abreast of industry trends and technologies to enhance technical capabilities.
• Providing technical guidance and mentorship to junior team members.
• Contributing to the continuous improvement of development processes and methodologies.
• Adhering to project timelines and delivering high-quality code within established deadlines.

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a .NET Developer, with a strong portfolio of successful projects.
• Proficiency in C#, .NET Framework, ASP.NET, and MVC for developing web applications.
• Solid understanding of SQL Server and database design principles for efficient data management.
• Experience in client-side scripting using JavaScript, HTML, and CSS.
• Familiarity with Entity Framework for ORM, and Web API for building RESTful services.
• Strong knowledge of software development best practices and design patterns.
• Ability to work collaboratively in a team environment and communicate effectively.
• Excellent problem-solving skills and attention to detail in writing clean, maintainable code.
• Proactive attitude towards learning and applying new technologies to enhance development processes.
• Working knowledge of version control systems, such as Git, for code management.
• Certifications in relevant technologies, such as Microsoft Certified: Azure Developer Associate, are a plus.
• Experience with agile methodologies, such as Scrum or Kanban, for iterative and adaptive development.
• Strong analytical and troubleshooting abilities to identify and resolve complex technical issues.
• Understanding of software security principles and implementation of best practices to safeguard applications.

Product Manager

Experience - 2 - 3 years 

Job Location - Vashi, Navi Mumbai

Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM) 

Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

Key responsibilities:

• Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.
• Analyze data to derive product & business insights and use them to strategize changes. 
• Analyze data to derive product & business insights and use them to strategize changes. 
• Iteratively improve on the product by running tests.
• Be responsible for prioritization of features based on an assessment of business impact & effort.
• Report findings & periodic reviews with Management. 
• The ideal candidate would have the following qualities   
  
  
• Understanding and experience of Digital Product Development Life Cycle.
• Excellent business analysis & problem-solving skills.
• Result-driven, goal-oriented work ethic.
• Customer empathy, ability to think from the user's point of view.
• Excellent written and verbal communication, including technical writing skills.
• Understanding of technology and exposure to software coding.
• Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).
• Experience of working in an agile environment is preferred.
• Understanding of user experience (UI/UX).
• Product development experience including experience in digital product building/tech delivery is preferred. 

Scrum Master(BA)

· Working with customers and product manager to prioritize and validate requirements.

· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.

· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.

· Prepare extensive cost - benefit analysis to support system and process changes

· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

· Should be Responsible for two Agile Scrum teams

· Should be able to guide three development teams through transition from waterfall to Agile development.

· Coach the team members on Agile processes and facilitate  planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

· Remove impediments and protect team members from interruptions and distractions to maximize productivity.

· Work closely with Product Owners, coordinating product backlog grooming and story.

· Generate test plans work instructions and procedures from client requirements and industry standards.

· Interface with stake holders and facilitate communication between client and the IT department.

· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.

· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.

· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.

· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.

Role: Functions Developer (Embedded c - Algorithm / Driving Functions Development)

Location: Hyderabad

Fulltime

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

Thanks,
Satish,

Job Brief

The job requires .Net Sr Backend Developer. This Developer is expected to have strong technical skills, work closely with the other team members in development and ability to work stand alone. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

Skills Requirement

• Bachelor’s degree in Computer Science or related field plus 3-5 Years of .Net relevant experience
• Familiarity with the .NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of .NET languages (e.g. C#, Visual Basic .NET)
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Good knowledge of databases like MySql, SQL. Ability to write optimized SQL queries and good knowledge of Stored Procedures.
• Sound knowledge of testing frameworks like NUnit, XUnit or MS test.
• Strong attention to detail
• Basic understanding of MultiThreading concepts
• Sound knowledge of Linq.
• Proven knowledge of WCF or Restful Web service creation
• Basic knowledge of frontend scripting languages like JavaScript, jQuery
• Sound knowledge of Design principle, OOPs concepts & Solid Principle
• Sound knowledge of Entity framework
• Experience with GitHub, Tortoise SVN Version Control
• Strong attention to detail
• Knack for writing clean, readable, and easily maintainable code
• Sound analytical, problem-solving, and communication skills.
•  

Responsibilities

• Translate application storyboards and use cases into functional applications
• Design, build and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Utilizing Microsoft's .NET infrastructure to create software solutions that meet clients' requirements.
• Collaborating with coworkers to facilitate the creation of large, complex developments, as required.
• Reformulating existing code to ensure adherence to stipulated guidelines.
• Checking your code to detect and remedy errors and omissions.
• Testing your outputs to ensure that they are in excellent working order.
• Deploying developments and monitoring uptake by the target audience.
• Using clients' feedback to inform the creation of subsequent versions of each development.
• Remaining abreast of coding and technological changes that will impact your work.

Must-Have:

• Core Java (Must be good in Core Java concepts, Java programming practices, Clean coding.)
• Spring Framework(Must have working experience in Spring Core)
• Any SQL framework(hands-on working experience in any of these: Hibernate/JPA/MyBatis/Spring Data/Others)
• Hands-on experience in REST API
• Hands-on experienceSQL Database(any of the databases: Oracle/MySQL/PostgreSQL/SQLServer)
• Must have working experience with basic GIT
• Maven or Gradle (Must have working experience in building Java projects using maven or Gradle.)
• Should be able to work independently under someone's guidance.

Good to have:

• Advanced Java(Threading, Performance optimization)
• Spring Boot
• Other Spring frameworks(Spring Security, Spring Batch, Others)
• Microservices - Any NoSQL database(MongoDB, Cassandra, others)
• Application designing concepts.

• Experience in Java Programming with Selenium and Mobile Application (Appium).
• Experience in designing developing data quality automation and executing test plans.
• Experience in CI/CD and developing Test Automation Tools for Data Quality Assessment.
• Familiar with standard Quality Assurance and development tools.