Data Science Intern

About Us:

Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology!

Position: Inside Sales Representative (ISR)

Location: Bangalore, Karnataka

Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry.

Key Responsibilities:

• Conduct outbound calls to prospective clients to generate leads and qualify prospects.
• Build and maintain strong relationships with existing and potential clients through proactive communication.
• Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
• Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
• Utilize CRM software to track sales activities, update client information, and generate reports.
• Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
• Upsell additional products or services to existing clients based on their needs and preferences.
• Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
• Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
• Work closely with the marketing team to support promotional campaigns and initiatives.
• Attend industry events and webinars to expand professional networks and stay informed about market developments.
• Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements:

• Bachelors degree in business administration, Marketing, or a related field.
• Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Excellent listening skills and the ability to understand clients needs quickly and effectively.
• Proficiency in using CRM software and other sales tools to manage leads and opportunities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven mindset with a focus on achieving and exceeding sales targets.
• Adaptability and willingness to learn new technologies and industry trends.
• Prior experience in upselling or cross-selling products or services.
• Strong organizational skills and attention to detail.

Benefits:

• Comprehensive health and wellness benefits package.
• Opportunities for career growth and advancement within the company.
• Dynamic and collaborative work environment.

If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world.

Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

1. Work on a disruptive product that's still in the early stages
2. Review functional and design specifications to ensure a complete understanding of the system
3. Take ownership of the end-to-end system and take all requirements, issues, and enhancements to closure single-handedly
4. Mobile testing experience with strong basics, understanding of testing and shipping releases on these platforms - iOS, Android, and Web
5. Prior experience in creating optimal test strategy - functional, non-functional, analytics, and automation
6. Experience with relational database and SQL queries
7. Sharp analytical abilities and excellent written and verbal communication skills
8. Experience of working with JIRA
9. Prior experience in automation testing
10. Prior experience in working with tools like -
    1. Figma
    2. Datadog
    3. AWS

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Provide 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

Locations : Bangalore

Job Responsibilities

• Design and develop highly scalable, reliable and fault tolerant systems
• Understand the customer needs, design & implement
• Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation.
• Articulate complex problems communicating viable architecture and design approaches clearly and concisely.
• Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• Keep optimizing & automating mundane tasks
• Problem solving in accounting modules.

Qualifications

• Minimum 2 years of software development experience in backend
• Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
• Database technologies - SQL and/or NoSql
• Experience in developing REST APIs
• Knowledge of VCS using SVN/ GIT and Payment Gateways
• Expertise in design principles and their application
• Strong computer science fundamentals in data structures and algorithms
• Fast Learner & a Team Player

Experience: Minimum 5 Year

Location: Mumbai, Andheri East

Notice period : Immediate or 15days

Job Description:

• Candidates must have minimum 4 years hands on exp in MVC
• Candidates must have minimum 2 years hands on exp in Asp.net Core or MVC Core
• Knowledge of Jquery or Angular 
• Good experience in SQL Server or My SQL
• Should be good team player
• Candidate must have exp in handling team.

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.