QA Automation Engineer (Senior)

About us:

Torque Communications has over 20 years of consulting in communications management across domains and sectors. Over these years, we have consulted over 400 of the world’s best firms for an xtended period of time. We have been advising governments, corporations, and NGOs. We have been instrumental in changes in policy; changes in communication paradigms; and changes in consumer behavior. Our sectoral experience ranges from information technology, pharmaceuticals, automobiles, and energy to entertainment, FMCG, healthcare, and services, among others.

Job description:

We are looking for Communications professionals for managing client relationships, developing and executing content strategies, and fostering media relations. This multifaceted role requires a proactive and detail-oriented professional with excellent communication skills and a passion for delivering impactful PR mandates.

Location: Andheri, Mumbai.

Work schedule: Monday to Friday, work from office.

Responsibilities:

• Collaborate with clients to develop key messaging and content that resonates with target audiences.
• Create compelling and strategic content, including press releases, articles, and other materials based on client requirements.
• Cultivate and maintain relationships with journalists across relevant media outlets.
• Pitch client stories and secure media coverage, ensuring positive visibility for clients in targeted publications.
• Monitor and analyze media coverage; generate regular reports.

Qualifications:

• Experience: 2 to 5 years in Public relations
• Educational Qualification: Minimum Bachelor’s degree in journalism, communication, or graduation in arts.
• Compensation: Commensurate with skills and years of experience.
• Desirable qualifications: Work in a PR or media platform handling diverse clients.

React Native

Redux

React Hooks

Developing new user-facing features using React Native

 Building reusable components and front-end libraries for future use

 Translating designs and wireframes into high quality code

 Optimizing components for maximum performance across a vast array of

web-capable devices and browsers

 Strong proficiency in JavaScript, including DOM manipulation and the

JavaScript object model

 Experience with popular React Native workflows (Redux)

5 Days Working

WOrk From Office

Interviews are F2F

This position is open for experienced React Native Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for React Native Developer to work on our product Faveo Helpdesk

• Candidates with 1 year to 3 years of experience
• Candidate having Creative Thinking and Original Approach
• Willingness & ability to learn & work on new technologies

• Expert in Android Studio, React Native and Redux
• Must knowledge of Web Services, JSON Parsing, and API’s
• Familiarity with RESTful APIs to connect React Native applications to back-end services
• Excellent debugging and troubleshooting skills
• Familiarity with cloud message APIs and push notifications
• Understanding of mobile design principles and interface guidelines
• Should be able to work independently

• Involving in a complete development of the application (Design and build applications)
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fixing bugs at various stages of app development
• Collaborate with web development team to define, design, and ship new features

• React Native
• CSS
• HTML 5
• JavaScript
• Redux

• Candidates from engineering, computer science and information technology background preferred
• Candidates having interest in programming preferred
• Have completed course/training in React Native mobile apps development
• Build a project using React Native as part of college or training at an institute
• 12 months to 2 year of experience in React Native development

• You are invited to send us your complete resume
• Attach previous work or portfolio or project details
• Resume should have candidate photograph in it
• Mention Linkedin Profile URL in the resume
• Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Will be incharge for Digital Marketing, Web development , Business consulting to startups and sick unit Domain and accountable for Profit Generation .

Develop goals and objectives that tend to growth and prosperity

Design and implement business plans and strategies to promote the attainment of goals

Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)

Organize and coordinate operations in ways that ensure maximum productivity and Profitable.

Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness

Maintain relationships with partners/vendors/suppliers

Gather, analyze and interpret external and internal data and write reports

Assess overall department  performance against objectives

Represent the company in events, conferences etc.

Ensure adherence to legal rules and guidelines

Coordinate with Technical Team to deliver better service.

Will be incharge for Marketing , Sales, Managing Team , Service , Business Forcasting  and Planing.

KRA.

Month on Month Profit Generation by effectively Running the Business unit.

Always should Exceed the Customers Expectation

Job Responsibilities

• Services Sales and consulting Business Development Handle clients and consult them as per their investment need in business.
• The position is responsible for managing the process from the sourcing of leads through the awarding of franchise agreements to prospective franchisee leads.
• Develops and implements a robust strategic recruitment approach and process to identify qualified candidates
• Works closely with the Marketing department to develop and implement innovative approaches and creative campaigns to generate leads
• Maintain consistent contact with existing clients
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 2 - 3+ years in the sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

Skills / Attributes

• Strong Communication, Organisational, Operational and People Skills
• Highly presentable
• Developed analytical and problem-solving abilities
• Strong interpersonal skills
• Energetic self-starter
• A hands-on approach to problem-solving
• Fanatical attention to detail
• Strong customer service orientation

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

 Roles & Responsibilities -

• Build and maintain infrastructure for data retrieval, processing and storage
• Build strong working relationships with international teams
• Be willing and able to adapt to changes in priorities
• Ability to learn and apply new technologies to deliver added business value
• Maintain a strong focus on quality

• Proficient in Python / SQL
• Good understanding of data base management systems
• Experience developing and maintaining systems that handle large amounts of data
• Understanding of Electronic Trading Systems
• Attention to detail and code quality
• Excellent problem solving and analytical skills in a high-pressure environment
• Strong communication skills and an ability to convey ideas and concepts with clarity

Tech Stack :

PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK.

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Basic understanding of MVC frameworks.
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proper understanding of OOPS concepts.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Proficient knowledge of a back-end programming.
• Proficient understanding of code versioning tools, such as Git.
• Proven software development experience and Web application development skills.
• Understanding of startup culture.
• Good team player, Quick learner.