Business Development Executive

Position: Retail sales Manager (Jewellery Showroom)- female

Location: Mehrauli, Delhi

Experience: 4+ year in jewellery retail sales

Qualification: Any

Industry: gems/Jewellery/ retail

Job Summary:

The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.

Key Responsibilities:

Customer Interaction & Sales:

·         Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.

·         Provide expert advice on product selection, materials, designs, and customization options.

·         Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.

·         Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.

Product Knowledge & Display:

·         Maintain up-to-date knowledge of the full range of jewellery products and services.

·         Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.

·         Manage stock levels and report any low inventory or stock discrepancies.

Customer Service & Relationship Building:

·         Provide personalized service, making recommendations based on individual customer preferences and requirements.

·         Handle customer inquiries, complaints, or returns in a professional and timely manner.

·         Build long-term relationships with clients by providing exceptional after-sales service and follow-up.

Sales Transactions & Documentation:

·         Process sales transactions accurately and efficiently, including cash, credit card, or finance options.

·         Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.

Store Maintenance & Operations:

·         Assist in the visual merchandising of the showroom to enhance the customer shopping experience.

·         Ensure the showroom is clean, organized, and welcoming at all times.

·         Participate in stock takes, inventory management, and quality checks for jewellery items.

Team Collaboration:

·         Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.

·         Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.

Qualifications & Skills:

Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.

Experience: Proven experience in retail sales, preferably in the jewellery industry.

Skills:

·         Strong sales abilities and target-driven attitude.

·         Excellent communication and interpersonal skills.

·         Ability to build rapport with customers and offer personalized advice.

·         High attention to detail, especially in handling valuable products.

·         Basic computer skills for handling sales systems, inventory, and reports.

·         Knowledge of jewellery, gemstones, and metals is preferred.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Greetings , Wissen Technology is Hiring for the position of Data Engineer

Please find the Job Description for your Reference:

JD

• Design, develop, and maintain data pipelines on AWS EMR (Elastic MapReduce) to support data processing and analytics.
• Implement data ingestion processes from various sources including APIs, databases, and flat files.
• Optimize and tune big data workflows for performance and scalability.
• Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions.
• Manage and monitor EMR clusters, ensuring high availability and reliability.
• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and store data in data lakes and data warehouses.
• Implement data security best practices to ensure data is protected and compliant with relevant regulations.
• Create and maintain technical documentation related to data pipelines, workflows, and infrastructure.
• Troubleshoot and resolve issues related to data processing and EMR cluster performance.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in data engineering, with a focus on big data technologies.
• Strong experience with AWS services, particularly EMR, S3, Redshift, Lambda, and Glue.
• Proficiency in programming languages such as Python, Java, or Scala.
• Experience with big data frameworks and tools such as Hadoop, Spark, Hive, and Pig.
• Solid understanding of data modeling, ETL processes, and data warehousing concepts.
• Experience with SQL and NoSQL databases.
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.

• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.

• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.

• Write reusable, testable, and efficient code following best practices and coding standards.

• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.

• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.

• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.

• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.

• Contribute to the continuous improvement of development processes, tools, and methodologies.

Responsibilities :

• Involve in planning, design, development and maintenance of large-scale data repositories, pipelines, analytical solutions and knowledge management strategy
• Build and maintain optimal data pipeline architecture to ensure scalability, connect operational systems data for analytics and business intelligence (BI) systems
• Build data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader
• Reporting and obtaining insights from large data chunks on import/export and communicating relevant pointers for helping in decision-making
• Preparation, analysis, and presentation of reports to the management for further developmental activities
• Anticipate, identify and solve issues concerning data management to improve data quality

Requirements :

• Ability to build and maintain ETL pipelines 
• Technical Business Analysis experience and hands-on experience developing functional spec
• Good understanding of Data Engineering principles including data modeling methodologies
• Sound understanding of PostgreSQL
• Strong analytical and interpersonal skills as well as reporting capabilities

Job Responsibilities –

All activities related to CICS Systems Programming on IBM Mainframes running a large scale IT system

Installation and maintenance, debugging, performance and tuning, assisting applications programmers, support of a large variety of CICS sub product and related applications, and disaster recovery.

This may include working with other workgroups i.e. MQ Series, DB2, z/OS, Capacity and Performance Management and so Problem determination and resolution within expected time frame

Resolve problems in most effective way possible within SLA reaching root cause and preventing problems

Follow Change Management process to effectively manage environment changes

Support 24*7 on call support on rotation basis

Tracking and analysing performance and resource utilization of CICS systems

Recommend changes, upgrades, and enhancements based on the technical analysis

Develop and maintain technical documentation and knowledge bases

Upskill junior systems programmers

Required Skillsets –

Minimum 5+ years’ experience with CICS system Programming and administration

Strong knowledge of CICS, CICSplex and SMP/E

Good experience with Mainframe MQ administration

Experience working with: JCL, IPCS, diagnostic tools such as Omegamon or other equivalent tools

Skilled at troubleshooting problems in a CICS environment

Programming skills - COBOL,PL/1, C, REXX, Assembler

Proficient in working with high availability environment along with alignment to process (ITIL)

Ambitious individual who can work under own direction towards agreed targets/goals and with creative approach to work

Good interpersonal skills and team player

Added Advantage –

Experience with large complex environments running critical and 24*7 applications

Experiencewith aspects of MQ administration and operations

Proficiency with Assembler programming