QA Automation

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Job Title: AWS Alliance Manager

Location: Hyderabad (On-Site)

About Us:

Oraczen builds production-grade Agentic AI software that helps enterprises buy, make, and sell better. Our platform connects enterprise systems, understands operational data, and converts it into decision intelligence and action.

We deliver two primary product lines:

Scorpio — Supply chain & procurement decision intelligence

Auron — Customer engagement and revenue intelligence using voice-based AI agents

We work with mid-market and enterprise customers across financial services, manufacturing, retail, and life sciences. Our growth strategy relies heavily on hyperscaler ecosystems — especially AWS — as a primary go-to-market channel.

Role Overview: We are seeking an experienced AWS Alliance Manager with 5–10 years of experience to build and operationalize Oraczen’s partnership with Amazon Web Services (AWS) as a scalable revenue channel.

In this role, you will own the AWS relationship across Partner Development Managers, Solution Architects, and field sellers, and convert the partnership into sourced pipeline and closed deals. You will operate at the intersection of sales, partnerships, and strategy — turning AWS from a technology platform into a predictable distribution channel.

Your ability to influence without authority, align with AWS account plans, and create co sell opportunities will directly impact company growth.

Key Responsibilities: AWS Relationship Development:

Act as the primary point of contact between Oraczen and AWS India. Build strong working relationships with:

• AWS Partner Development Managers (PDMs)

• AWS Solution Architects

• AWS Industry Account Executives

• ISV & Marketplace teams

• Position Oraczen internally within AWS as a credible enterprise ISV partner.

Pipeline Generation:

Identify accounts where Oraczen aligns with AWS account plans. Source and qualify opportunities through AWS sellers.

Drive introductions, meetings, and joint customer engagements.

Enable AWS teams to confidently position Oraczen solutions.

Measure success based on opportunities created and pipeline generated.

Co-Sell Execution:

Register and manage opportunities in AWS ACE.

Coordinate joint customer calls, workshops, and deal cycles.

Maintain account mapping and track partner-sourced pipeline.

Build repeatable co-sell playbooks and engagement processes. 

Partner Enablement:

Educate AWS teams on Oraczen use cases:

• Supply chain intelligence

• Procurement & spend analytics

• Sales and service intelligence

• Develop clear messaging for AWS field teams.

• Conduct enablement sessions and partner workshops.

Marketplace & Programs:

Drive customer procurement through AWS Marketplace.Manage AWS programs and incentives including:

• ISV Accelerate

• Co-sell programs

• Funded POCs

• Industry initiatives

• Support enterprise deal acceleration through AWS funding mechanisms.

Qualifications and Skills:

Bachelor’s degree in Business, Technology, or related field. 5–10 years experience in one or more of the following: '

• Cloud alliances

• Enterprise partnerships

• Enterprise software sales

• Hyperscaler ecosystem roles

• Experience working directly with AWS partner ecosystem preferred. Familiarity with AWS ACE, co-sell processes, and Marketplace procurement.

Strong understanding of enterprise SaaS, data platforms, or AI solutions.

Ability to influence cross-organization stakeholders without authority. Excellent communication and executive engagement skills.

Experience working with enterprise customers and account teams. Strong organizational skills with ability to manage multiple deals simultaneously.

Self-driven mindset suited for fast-paced startup environments.

Why Join Us?

Direct impact on pipeline and growth through a strategic hyperscaler channel.

Opportunity to shape Oraczen’s global partner go-to-market motion. High visibility role with leadership and revenue ownership.

Work on real enterprise AI deployments across industries.

Belonging at Oraczen:

We’re building more than just innovative technology — we’re building a culture where people from all backgrounds feel welcomed, valued, and empowered to thrive. Our strength lies in diverse perspectives, and we are committed to cultivating an inclusive environment where everyone can do their best work.

We evaluate applicants based on talent and potential, not background or identity. We welcome candidates of all races, ethnicities, genders, orientations, abilities, and experiences

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 160+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, and skills development initiatives are the big takeaways at Appitsimple Infotek.  

URL:  https://appitsimple.com/about">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience -2+ Years

Responsibilities:

• Design, implement and manage websites using WordPress
• Manage front-end and back-end website development
• Customize WordPress plug-ins and themes
• Optimize website for maximum speed
• Maintain well-documented, reusable, and transferrable code
  
  

Requirements: 

• Proficiency using WordPress
• Be proficient in coding languages such as HTML, CSS, JavaScript, React and jQuery
• Experience using debugging tools such as Firebug and Chrome Inspector
• Strong understanding of front-end and back-end website development

Fuzen is a no-code SaaS platform founded and backed by IIT alumni.

We help non-technical SaaS founders bring their product ideas to life at ZERO upfront cost. We are building a marketplace of simple SaaS apps by helping founders to build products with our no-code platform.

The majority of our customers come from traditional industries like - construction, engineering, transportation, consulting etc. and we have recently received seed funding from angel investors.

We are looking for software developers who are good at problem-solving and are interested in product building.

1. Write clean, maintainable, and efficient code
2. Design robust, scalable and secure systems
3. Contribute to all phases of the development lifecycle
4. Follow best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards)
5. Drive continuous adoption and integration of relevant new technologies into the design.
6. You will be expected to work on Ruby On Rails, React JS, AWS, Heroku, Google Cloud and 3rd party API integrations.

IMPORTANT - Fuzen is an early-stage startup. The work culture is fast-paced and challenging. The job will be demanding and will offer a lot of learning. You should apply only if all of this excites you.

Who are we and what do we do?

Digio is a fast growing,profitable product startup founded in 2016 by ex-Flipkart, Twitter folks, playing a key role in India’s Digital story.

The company is building software platforms and products to power business processes, to go paperless and digital in order to bring down cost overheads, time involved in erstwhile offline business processes, thereby being instrumental in increasing operational efficacy and human productivity along with enabling presence-less digital reach and super rich end user experience.

Digio is the market leader in India for Digital onboarding and has played a key role so far in enabling Digital Transformation in India by empowering a large part of the Indian eco-system specifically Fintech sector of India. Digio has been honored as the world's 100 most innovative Regtech companies by the World Fintech Forum.

You can view their website at http://www.digio.in/">https://www.digio.in or find them on Twitter, Facebook, and LinkedIn.

Roles & Responsibilities:

As a Senior Android Engineer at Digio your responsibilities will be:

• Drive Digio SDKs, Libraries, App development in Java, Kotlin and Flutter.
• Take care of performance and security Android level.
• Keep it crash free, modular, perfectly memory managed for mass level usage.
• Usage of Java based REST APIs and backend level developments.
• Drive Android level development as well around available AI, ML and Vision Android libraries.

Requirements:

• Education: B.Tech. (CS/IT) / B.Sc. (CS) / M.Tech. / MCA.
• Experience suitable to above mentioned requirements around Android. IOS experience is plus.
• Experience in creating Android Apps from scratch.
• Experience with Kotlin, Flutter. Experience with Dagger. 
• Experience in dealing with WebViews - Javascript and Native android communications.
• Good low level and High level software design and architecture skills, experience of working with distributed environments.
• Have good understanding on Android and IOS internals and memory management.
• Fast learning abilities.
• 3-5 years of experience and at least 2 years working with product company.

What you need to have: