QA Automation

Role & Responsibilities

We are hiring for a Product Manager who will -

• Own business outcomes, not just releases and contribute on strategy to execution path
• Define product direction from market and customer insight
• Set the bar for modern, AI-forward product craft
• Help transition from solution-led to product-led growth thinking
• This role requires structured thinking, commercial acumen, technical depth, and relentless execution.

What Will You Own -

1.Business Outcome Ownership-

You will own measurable business metrics such as:

• Product led growth mapped to business and revenue enablers
• Adoption and activation metrics
• Retention, NPS, and customer expansion
• Cross / upsell enablement via Product Strategy

2. Market & Competitive Intelligence-

• Build deep understanding of India and Global retail tech landscape
• Identify whitespace and defensible product moats
• Translate macro trends (AI, omnichannel, automation) into product advantage
• Shape 12–18 month strategic product direction aligned to market growth KPIs

3. Customer-Backwards Thinking-

• Lead structured discovery with customers
• Convert insights into scalable, repeatable product bets
• Protect long-term product integrity over short-term customizations

4. Product Craft & Execution Excellence-

• Translate strategy into crisp PRDs and solution briefs. We need PMs who will deliver prototypes not just PRDs
• Drive prioritization frameworks grounded in ROI and impact
• Exceptional product sense knowing when to prioritize speed and when to invest in foundational work
• Builder mindset with obsession for speed and constraint free thinking.

5. AI-Native Product Innovation-

• Identify opportunities to embed AI native solutions into product workflows
• Move beyond dashboards into automation & copilots that could add delight to customers
• Be obsessed to test and adopt all contemporary AI tools and technologies

6. Own the success post launch-

• Define success metrics and monitor product performance post launch
• Use data and analytics to make informed prioritization and continuous improvement.
• Equip sales, support and marketing so they can prepare their work and effectively communicate and win with customers

Ideal Candidate

• Strong Product Manager with relevant industry (ERP/POS/B2B SaaS in RetailTech) experience OR Top College MBA graduate with 2 years experience in product company
• Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product Management in B2B SaaS in Retail Tech Industry OR POS OR Supply-chain/Logistic-Tech OR Commerce / Omnichannel platforms.
• Mandatory (Experience 2) - Must have proven track record of driving measurable business impact, such as improvements in product adoption, revenue, retention, activation, or customer experience, rather than only delivering features.
• Mandatory (Experience 3) – Must demonstrate end-to-end product ownership, including product discovery, PRD creation, prioritization, launch, and post-launch performance tracking
• Mandatory (Stability) – Candidate should have worked minimum 1.5 years in each company
• Mandatory (Company) - Ecommerce / POS/ Retail Tech SaaS Companies
• Mandatory (Note): Top College MBA graduate with 2 years experience in product company will also work

Job Summary

An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment.

Key Responsibilities

• Provide L2/L3 administration and support for Kong API Gateway.
• Manage installation, configuration, upgrades, and performance tuning of Kong components.
• Develop and maintain custom Kong plugins based on business requirements.
• Customize and enhance the Developer Portal including UI, workflows, and integrations.
• Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.
• Implement security policies such as authentication, rate limiting, and access control.
• Collaborate with development, DevOps, and infrastructure teams for deployments and releases.
• Maintain documentation, runbooks, and operational procedures.
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Required Skills & Qualifications

• Minimum 3+ years of experience in Kong administration/support.
• Strong experience in custom plugin development using Lua or relevant technologies.
• Hands-on experience with Kong Developer Portal customization and management.

Key Responsibilities:

· Lead the design and implementation of scalable infrastructure using IaC principles.

· Develop and manage configuration management tools primarily with Chef.

· Write and maintain automation scripts in Python to streamline infrastructure tasks.

· Build, manage, and version infrastructure using Terraform.

· Collaborate with cloud architects and DevOps teams to ensure highly available, secure, and scalable systems.

· Provide guidance and mentorship to junior engineers.

· Monitor infrastructure performance and provide optimization recommendations.

· Ensure compliance with best practices for security, governance, and automation.

· Maintain and improve CI/CD pipelines with infrastructure integration.

· Support incident management, troubleshooting, and root cause analysis for infrastructure issues.

Required Skills & Experience:

· Strong hands-on experience in:

o Chef (Cookbooks, Recipes, Automation)

o Python (Scripting, automation tasks, REST APIs)

o Terraform (Modules, state management, deployments)

· Experience in AWS services (EC2, VPC, IAM, S3, etc.)

· Familiarity with Windows administration and automation.

· Solid understanding of CI/CD processes, infrastructure lifecycle, and Git-based workflow

Job Summary

The Surveillance Support Executive is responsible for monitoring live CCTV feeds, identifying unusual activities, preparing incident reports, and supporting the smooth functioning of 24×7 surveillance operations. The role requires strong attention to detail, quick decision-making, and effective communication while working in a fast-paced monitoring environment.

Key Responsibilities

1. Monitoring & Incident Management

• Monitor live CCTV feeds and surveillance systems in real time.
• Immediately identify and report any suspicious, unsafe, or unusual activities.
• Escalate critical incidents to Team Leads/Managers as per SOP.
• Maintain accurate logs of events and activities throughout the shift.

2. Reporting & Documentation

• Prepare detailed incident reports with timelines, screenshots, and observations.
• Maintain shift-wise documentation, handover notes, and daily activity logs.
• Ensure timely data entry and update of surveillance records.

3. Operational Support

• Support Team Leads in coordinating shift operations.
• Conduct routine system health checks (camera status, connectivity, alerts).
• Report any technical issues related to cameras, NVRs, or monitoring systems.

4. Compliance & SOP Adherence

• Follow all standard operating procedures (SOPs) for monitoring and reporting.
• Adhere to client-specific protocols and confidentiality guidelines.
• Ensure compliance with data security standards.

5. Coordination & Communication

• Communicate proactively with internal teams, technical support, and clients when required.
• Provide clear and timely handovers at shift changes.
• Maintain professional communication at all times.

Required Skills & Qualifications

• Minimum HSC/Graduate in any discipline.
• 0–2 years of experience in CCTV monitoring / BPO / security operations (freshers welcome).
• Strong observation skills with the ability to multitask.
• Basic computer proficiency (MS Office, email etiquette).
• Good verbal & written communication skills.
• Ability to work in 24×7 rotational shifts, including nights.
• Calm and composed under pressure with a high level of integrity.

Preferred Skills

• Experience in remote monitoring / security control room operations.
• Knowledge of CCTV systems, NVR/DVR, and surveillance tools.
• Ability to prepare incident logs and documentation accurately.

Benefits

• 5 days working with rotational weekly offs
• Night shift allowance (if applicable)
• Growth opportunities in surveillance & security operations
• Professional work environment

Role: Digital Marketing Executive

Exp: 1-2 Years

CTC: up to 4 LPA

Location: Pune

Requirements and skills:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

As a Brand marketing professional, you will be in charge of working out marketing strategies that help in positioning and promoting our brands, products, and services. You will be interacting with the growth, creative, social, website, SEO, sales, content, copywriting and user experience teams.

Responsibilities

• Collaborate in shaping and executing the brand's vision, ensuring a deep comprehension of its evolving trajectory over time.

• Contribute to the leadership in refining the brand's positioning, ensuring its readiness for future competition by managing a strategy aimed at enhancing brand vitality and its commitments to customers.

• Oversee brand strategy, planning, and its overall management.

• Cultivate innovation by spearheading the development of a robust pipeline of New Product Development (NPD), in alignment with the brand strategy and category insights.

• Take charge of our Visual and Verbal identity, aligning it with our positioning and maintaining consistent application across all customer touchpoints. Continuously evolve it to sustain brand momentum and align with an unwavering customer-centric approach.

• Identify and capitalize on trends and insights to optimize expenditures and performance.

• Engage in brainstorming sessions to generate novel and imaginative strategies for growth.

• Assess emerging technologies and offer visionary perspectives on their adoption when suitable.

• Ensure a unified brand message resonates across all platforms consistently.

Requirements

• BS/MS degree in marketing or a related field

• Proven working experience in Branding digital marketing

• Proven work experience in the Creative field

• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

• Great problem-solving skills, because working for a fast-growing startup is filled with

challenges

• Great execution skills

• Ability to identify long-term trends in data

• Great communication skills

• Experience working with a content management system

• Strong project management skills

Location               Madurai/Hyderabad/Vijayawada/Bangalore

Job Title               Branch Manager

Reporting to        CEO & Principal Officer

ROLE SUMMARY

Branch Manager would be responsible for the complete management/operations of the Branch Office on all parameters including but not limited to Business Development and achievement of business targets, Operations, Underwriting, Claims, and General Administration.

DUTIES & RESPONSIBILITIES

• Responsible for significant growth in the overall business volumes of TTI by acquiring new customers from segments viz., MSME, Corporates and HNI customers
• Identify new customers and focus on them to position TT Insurance as a knowledge-based insurance intermediary
• Work closely with the Sales Team and act as a bridge between the customer/sales and the insurance company/corporate office to arrive at meaningful solution on the risks being offered
• Should have a keen eye on the technical aspects of all general insurance products and be able to articulate the same with the insurance company and Clients.
• Supervise the functioning of the BDM’s and Office Assistant and ensure that the service levels on RFQ’s, Policy Issuance and Claims Management are handled in a professional manner without violating any of the provisions of IRDAI regulations
• Be aware of the constant changes in the insurance environment and new products being introduced by insurance companies
• Review the functioning of the team members and initiate corrective steps if any, after discussing the same with the Principal Officer.

EDUCATIONAL QUALIFICATION & COMMUNICATION SKILLS

• Any Bachelor’s Degree from an UGC approved University.
• Fluent in written & spoken English.
• Should have good verbal communication skills in any two Regional Languages viz., Tamil, Telugu, Kannada etc., 
• IRDAI Broker Qualified Person with valid certificate from National Insurance Academy would be an added advantage.

WORK EXPERIENCE

• Minimum 5-8 years of insurance domain experience in Sales/Underwriting/Claims etc.
• Good knowledge and exposure to all the General Insurance Products viz., Fire/ Marine/Engineering/Liability/Motor/Health & Miscellaneous
• Should have worked in a broking firm / insurance company / insurance department of a large corporate company

KEY SKILLS/COMPETENCIES

• Good Planning and execution skills
• Possess good interpersonal relationship
• Ability to convince the internal and external stake holders on technical aspects
• Be Innovative /resourceful with an eye on rapid changing environment