Project Leader / Team Leader

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

• Sound knowledge of Mongo as a primary skill
• . Should have hands on experience of  MySQL as a secondary skill will be enough
• . Experience with replication , sharding and scaling.
• . Design, install, maintain highly available systems (includes monitoring, security, backup, and performance tuning)
• . Implement secure database and server installations (privilege access methodology / role based access)
• . Help application team in query writing, performance tuning & other D2D issues
• • Deploy automation techniques for d2d operations
• . Must possess good analytical and problem solving skills
• . Must be willing to work flexible hours as needed
• . Scripting experience a plus
• . Ability to work independently and as a member of a team
• . good verbal and written communication skills

About Anar:

Funded by top VCs - Accel and Elevation Capital - we are building a LinkedIn + Alibaba kind of platform for small businesses in India to help them grow. 

You will have an immense amount of freedom. Empathy is ingrained in Anar’s culture. We value individuality. We don’t allow micromanagement. We aim to keep it fun while we build Anar together.

We are helping small businesses build their digital identity (business profiles are similar to our LinkedIn profiles), helping them stay updated about the latest products and trends and helping them grow their income. Check this tweet by our founder, Nishank.

To know a bit on Anar - anar.biz

To know why we are doing what we are doing - click  here

Profile - Sales Executive

Work Type -  Work from office, 6 days a week

Job Location - Jogeshwari East, Mumbai

Shift timings - 9:30 am to 7 pm

About the job 

We are looking for passionate and results-driven Sales Executive to join our dynamic team. The ideal candidate will play a critical role in achieving our ambitious revenue growth objectives, focusing on promoting our innovative subscription and silver membership plans.

Your typical day at Anar

• Work on showcasing the value proposition and benefits of subscription plans and other monetization instruments to inquiring & interested client leads
• Create and execute sales plans to secure new customers, achieve sales goals, and grow profitability
• Utilize effective communication, market knowledge, and creative problem-solving to drive customer satisfaction
• Develop, and maintain positive user relationships to uphold user retention and encourage recurring adoption of plans.
• Achieve agreed-upon sales targets and outcomes within the scheduled timeline.
• Communicate proactively to keep sellers in the loop with regular updates, addressing their questions and concerns.
• Maintain accurate records of all transactions, interactions, and important information.

Need to Succeed! 

• Proficiency in Google documents, Google sheets and Google meet
• Intermediate or more in Hindi and English
• Drive to meet daily deal targets
• Proven sales experience, preferably in B2B model.
• Familiarity with CRM practices and ability to build productive business relationships.
• Strong communication, negotiation, and interpersonal skills.
• Preference is given to candidates with 6 to 36 months of experience talking to people, addressing their queries

Take the next step in your career with us and be part of an exciting journey!

• Salary: 20,000 - 35,000 / month
• Incentive - Target based

Contract Period:  

• 6 - 12 months

Front-End Developer(Angular)

Responsibilities:

• Ensuring the high performance of said application across all platforms , including desktop and mobile
• od understanding of server-side CSS preprocessors such as Stylus, Less, etc depending on your technology stack
• Good understanding of UI/UX tech such as HTML5, CSS3, Bootstrap.
• Understanding accessibility and security compliance Depending on the specific project
• User authentication and authorization between multiple systems, servers, and environments
• Understanding fundamental design principles behind a scalable application
• Thorough knowledge of web markup and experience with UI component library like Angular Material
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Experience in working with service workers in angular and caching
• Proficient understanding of code versioning tools, such as GitWriting reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performance applications
• Implementation of security and data protection
• Staying in close communication with external web services

Required Skills:

• Expertise of Angular and good command over TypeScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors such as Stylus, Less, etc depending on your technology stack
• Good understanding of UI/UX tech such as HTML5, CSS3, Bootstrap.
• Understanding accessibility and security compliance Depending on the specific project
• User authentication and authorization between multiple systems, servers, and environments
• Understanding fundamental design principles behind a scalable application
• Thorough knowledge of web markup and experience with UI component library like Angular Material
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Experience in working with service workers in angular and caching
• Proficient understanding of code versioning tools, such as Git

Required Skills (Technical Competency):

• Solid understanding of Object-Oriented Design and Programming.
• Hands-on experience in Software development in C# [Desktop Applications].
• Strong expertise in OOPS, basic design skills.
• Experience in C#, Winforms is must,
• Knowledge in PRISM, MVVM, LinQ.
• Expertise in multi-threaded programming.
• Strong logical and analytical skills.
• Experience of software development process.
• Expertise in development, testing and debugging skills.
• Knowledge of design patterns and its usage and tools like Visio.
• Experience in UML, SOLID.
• Experience in unit testing frameworks like NUnit.
• Expertise in troubleshooting bugs and finding solutions.
• Strong abstraction, analytical and problem-solving skills.
• Working with multisite teams, Quality conscious and Process Oriented.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing.
• Excellent troubleshooting skills.
• Good project management skills.

“Key skills”

“Key skills”

• Who has a good command in English?
• Should be a Good Team Player with a High Learning Attitude
• Want to learn new things and advance level of SEO.

“Responsibilities and Duties”

• Handling ON job SEO tasks.
• Improve a company's projects organic search results.
• Place keywords appropriately to gain the most search engine traffic.
• Handle multiple social media platforms.

• Who has a good command in English?
• Should be a Good Team Player with a High Learning Attitude
• Want to learn new things and advance level of SEO.