Sales Executive

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Power BI Developer

Senior visualization engineer with 5 years’ experience in Power BI to develop and deliver solutions that enable delivery of information to audiences in support of key business processes. In addition, Hands-on experience on Azure data services like ADF and databricks is a must.

Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business, and technical counterparts.

Candidates should have worked in agile development environments.

Desired Competencies:

• Should have minimum of 3 years project experience using Power BI on Azure stack.
• Should have good understanding and working knowledge of Data Warehouse and Data Modelling.
• Good hands-on experience of Power BI
• Hands-on experience T-SQL/ DAX/ MDX/ SSIS
• Data Warehousing on SQL Server (preferably 2016)
• Experience in Azure Data Services – ADF, DataBricks & PySpark
• Manage own workload with minimum supervision.
• Take responsibility of projects or issues assigned to them
• Be personable, flexible and a team player
• Good written and verbal communications
• Have a strong personality who will be able to operate directly with users

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Job Role - DevOps Infra Lead Engineer

About LenDenClub

LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by

market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.

LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.

Why work at LenDenClub

LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.

As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.

Website - https://www.lendenclub.com

Location - Mumbai (Goregaon)

Responsibilities of a DevOps Infra Lead Engineer:

● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.

● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.

● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.

● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.

● Creating technology infrastructure, automation tools, and maintaining configuration management.

● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.

● Implementation and maintaining of CI/CD pipelines.

● Containerisation of applications

● Construct and improve the security on the infrastructure

● Infrastructure As A Code

● Maintaining Environments

● Nat and ACL's

● Setup of ECS and ELB for HA

● WAF and Firewall and DMZ

● Deployment strategies for high uptime

● Setup up monitoring and policies for infra and applications

​

Required Skills

● Communication Skills

● Interpersonal Skills

● Infrastructure

● Aware of technologies like Python, MYSQL, MongoDB, and so on.

● Sound knowledge of cloud infrastructure.

● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.

● Versed in scripting languages such as Ruby and Shell

● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.

● Knowledge of open source technologies

About Visdum

Visdum is the world’s leading SaaS Solution for Sales Compensation Management.

Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT

industry, we’re an early-stage SaaS startup with a mission to democratize sales

commissions.

Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales

incentive compensation process, giving real-time visibility to payouts and a decrease in

calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by

automating commissions and drive higher sales revenue with a motivated sales team.

Our Impact So Far

13+ Countries Served

$50M+ Commissions Processed

We achieved all of this with a nimble team of 15

Job Role: Content Marketer

Location: Noida, India OR Remote

The Opportunity

We are seeking a highly skilled React.js Developer with 2-3 years of experience to join our dynamic

team. The ideal candidate will be responsible for developing high-quality web applications using

React.js and will be able to work collaboratively with other developers, designers, and project

managers.

Responsibilities

● Develop high-quality, responsive web applications using React.js

● Collaborate with cross functional teams to define, design, and ship new

features

● Write clean, maintainable, and efficient code

● Ensure the technical feasibility of UI/UX designs

● Optimize web applications for maximum speed and scalability

● Implement automated testing and deployment processes

● Participate in code reviews and provide constructive feedback to other

developers

● Stay up-to-date with emerging trends and technologies in front-end

development

Requirements

● 2-3 years of experience in React.js development

● Thorough understanding of React.js and its core principles

● Strong proficiency in JavaScript, HTML, CSS and related web technologies

● Understanding of RESTful API design and implementation

● Familiarity with version control systems (Git, SVN, etc.)

● Strong problem solving skills and attention to detail

● Excellent communication and collaboration skills

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with code versioning tools.(such as git)

● Experience with modern build pipelines e.g., Webpack

Technical Design Lead

If you are an advanced Software developer, having experience in leading a team, who has experience in developing platforms or frameworks, components and having knowledge of the open-source software/ tools/ technologies, then you are the one we are looking for.

Preference for candidates who have been exposed to Blockchain and Fin-Tech domains. The candidate will have to architecting and develope Software Programmes based on requirements provided.

The codebase the candidate develops should be of high quality and should be modular, scalable and re-usable at all times. There should be a focus all the time to promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times.

Other Responsibilities:

• • Responsible for understanding the Business requirements and validating the framework design and execution methodology.
  • Ensure high quality software systems are developed by the software development team within defined standards.
  • Flexible to adapting & introducing new and latest technologies to organization.
  • Maintain current knowledge of technology landscape and developments.
  • Innovation & Optimizing R&D.
  • Defining the software technology strategy, architecture, and road-map.
  • Would love to do more coding yourself, but accept that you can bring most value by helping others to excel.
  • Should have built large scale applications with modern web frameworks & technologies
  • Should be a fast thinker, hands on manager and strong communicator and think and act like an entrepreneur.
  • Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics.
  • Take the initiative in thought leadership, innovation and creativity.

We’re looking for a Full Stack developer who will take on a key role on our team. This Full Stack developer must have knowledge in all stages of software development.

You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our client.

Full Stack Developer Skills and Expertise 

Below is a list of several skills and responsibilities of Full Stack developers.

• Design overall architecture of the web application.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Experienced with PHP, MYSQL,
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS Etc..
• Development experience for both mobile and desktop.
• Understanding of client-Server Architecture.
• Understanding of AWS Management console & its different services like EC2, RDS, Route53 Etc..
• Experience with cloud message APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git, Bitbucket or SVN.
• Must be good understanding in HTML5 & CSS3.
• Must be good understanding at running command via SSH using CLI
• Experience working with graphic designers and converting designs to visual elements.
• Must have good understanding about MVC architecture.
• Having knowledge on CMS like WordPress, Magento, Shopify will be additive advantage.

Role description:

TheDataTeam is looking for a Senior consultant for its consulting services.

The Senior Consultant is a key role in the organization, and will own and lead pre-sales engagements from post lead qualification to deal closure, where engagements are predominantly from the realm of analytics, data science and data engineering. 

Responsibilities:

- Meet with assigned clients at various levels of seniority and perform initial assessment of requirements, business problems

- Collect information about the client's business through interviews and workshops and be able to distill back to the engineering/delivery/PoC team members.

- Present findings and suggestions to clients with ample justification and practical advice

- Develop detailed business plans, proposals to address business problem

- Demonstrate interpersonal skills to engage with senior stakeholders

- Map business problems to technical solutions and convey the technical solution in a manner suited for the client

- Work closely with the Business Development team including Marketing and Sales to present the best foot forward in technical and analytics discussions.

- Ideate and prototype solutions using data science and data engineering concepts, tools and programming to demonstrate applicability to problem statements. 

Requirements:

- Proven experience as consultant or equivalent

- Graduate / Post-Graduate in Computer science or equivalent

- Knowledge of technology in general with expertise on Big Data ecosystem - Proficiency in Cloud ecosystem is a must

- Open to travel both in India and Outside India.

- Outstanding communication and interpersonal skills

- Analytical mind with excellent data collection and analysis skills

- Aptitude in creative problem-solving

- Should be able to handle multiple leads, prospects at same time

- Quick thinker and able to adapt to various situations quickly with minimal hand-holding

- Should have hands-on experience in providing technical solutioning.

- Should have hands-on experience in writing a code in shell scripting / python scripting etc.

- Should have hands on experience in end-to-end POC execution.