Software Development Engineer Testing (SDET)

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
• 
  

WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Expound Difference

Expound Technivo started as a group of team tech enthusiasts with a desire to do something new. Together, we wanted to help global enterprises with software and reinvent how business is done.

Today, the same entrepreneurial spirit continues to drive our culture of creativity, diversity, and collaboration. Expound Technivo has helped companies across verticals transform their traditional business to evolve to the changing way of how business is done by end-to-end implementations, mergers & acquisition projects, SAP upgrades, SAP enterprise planning & budgeting projects, ECC to SAP S/4HANA migrations and developing simple and elegant solutions for their complex workflows.

As the world moves towards cloud, we were prepared for this transition a long time back. With vast expertise in new generation technology and familiarity with cloud-based solutions like SAP BTP, SAC, Rise with SAP, SaaS products and data rich cloud systems and latest cloud stack and cloud service providers like AWS, Azure, etc.

We also specialize in designing, developing, and deploying cutting-edge web applications using the latest technologies, emphasizing user experience and scalability. As part of our commitment to pushing the boundaries of software development, our team works with modern frameworks and tools to deliver world-class products.

If you're passionate about creating exceptional front-end experiences and want to contribute to the success of innovative products, we'd love to hear from you.

Roles and Responsibilities

Product Design & Development

• Design innovative, user-friendly, and visually appealing product interfaces and experiences.
• Leverage creative methodologies to streamline and optimize current product workflows.
• Collaborate with cross-functional teams to refine product functionality and usability.

Content Design & Visuals

• Develop impactful designs for product packaging, features, and presentations.
• Create high-quality visual content, including social media posts, brochures, and pitch decks.
• Design graphical content that aligns with our brand identity and storytelling objectives.

Creative Strategy & Branding

• Establish and implement comprehensive brand guidelines to maintain consistency across all touch points.
• Lead the ideation and execution of creative campaigns to enhance product visibility and engagement.
• Conduct competitor and market research to stay ahead of design and branding trends.

Leadership & Collaboration

• Guide and mentor a team of designers and collaborate with product development teams to align design goals with business objectives.
• Act as a creative thought leader to inspire innovative ideas and ensure high-quality outputs.
• Coordinate with marketing, development, and leadership teams for seamless execution of design projects.

Campaign Execution & Impact

• Design and launch creative campaigns that drive user engagement and brand recognition.
• Monitor campaign performance and adjust strategies to meet KPIs and goals.

Qualifications and Skills

• Experience: Experience in Product Design, UX/UI Design, or a similar creative role.
• Technical Skills: Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or similar tools.
• Creative Thinking: Proven track record of producing innovative designs and strategies.
• Leadership: Ability to lead and mentor a team while collaborating across departments.
• Communication Skills: Excellent written and verbal communication to present ideas and designs effectively.
• Attention to Detail: A strong eye for detail and the ability to deliver polished, high-quality outputs.
• Project Management: Strong organizational and multitasking skills to manage multiple projects effectively.
• Knowledge: Familiarity with design systems, usability principles, and product workflows is a plus.

What We Offer

• A collaborative and innovative work environment.
• Opportunity to lead impactful projects and campaigns.
• Competitive salary and benefits package.
• A chance to shape the design and creative vision of a growing organization.

Full Stack Engineer

We are seeking a talented Full Stack Engineer to join our dynamic team. As a Full Stack Engineer, you will play a crucial role in developing and maintaining our systems. You will work in a collaborative environment and have the opportunity to contribute to both backend and frontend development, driving features from concept to launch.

Responsibilities:

• Participate in all phases of the software development lifecycle, from ideation and prototyping to deployment and iteration.
• Focus on backend development while also contributing to web or mobile frontend projects as needed.
• Collaborate effectively with a small team, working closely with other engineers, product managers, and designers.
• Take ownership of major features or releases, working with the team to ensure successful delivery and launch.
• Utilize qualitative and quantitative feedback to iterate on features and releases, driving continuous improvement of our services.
• Design, develop, and maintain scalable and reliable distributed systems.
• Contribute to DevOps processes, including deployment and monitoring.
• Utilize AWS services to build and manage cloud infrastructure.

Requirements:

• 3+ years of experience with Go or related systems languages.
• Proven experience with distributed systems and DevOps.
• Proficiency with Amazon Web Services (AWS).
• Ability to work effectively in a small, collaborative team environment.
• Experience taking ownership of major features or releases and driving them to completion.
• Passion for iterating on features and releases based on user feedback.
• Strong problem-solving skills and attention to detail.
• Ability to transition from whiteboard ideas to prototypes, internal usage, and customer beta quickly.

Preferred Qualifications:

• Experience with frontend technologies (e.g., React, Angular, Vue.js, mobile frameworks).
• Knowledge of database systems and data modeling.
• Familiarity with CI/CD pipelines.

We are excited to hear from passionate engineers who thrive in a fast-paced, collaborative environment and are eager to make a significant impact. If you meet these qualifications and are ready to contribute to our team's success, please apply.

Role & responsibilities

• Senior Java developer with 6 to 10 years of experience having worked on Java, SpringBoot, Hibernate, Microservices, Redis, AWS S3
• Contribute to all stages of the software development lifecycle
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform to business goals
• Develop and test software
• Should have good experience in Code Review
• Expecting to be 100% hands-on while working with the clients directly
• Performing requirement analysis
• Developing high-quality and detailed designs
• Conducting unit testing using automated unit test frameworks
• Identifying risk and conducting mitigation action planning
• Reviewing the work of other developers and providing feedback
• Using coding standards and best practices to ensure quality
• Communicating with customers to resolve issues
• Good Communication Skills 

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Gurgaon, Noida

Job Description:

·       Gather requirements from the client

·       Proactively builds and manages relationship with client management

·       Developing business cases, project plans and project documentation.

·       Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 

·       Reviews and ensures high quality of work is delivered  

·       Meets deadlines and manages competing priorities under pressure 

·       Apply creative thinking to identify possible reporting solution alternatives 

·       Travel to client locations as per the project and/or client needs 

Must Have:

·       5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.

·       Deep understanding of D365 capabilities, architecture, and deployment of online solutions.

·       Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.

·       Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.

·       Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.

·       Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.

·       Good experience in Portals and USD development with CRM.

·       Experience in assisting with integration of CRM with other business systems and applications.

·       Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.

·       Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.

·       Good knowledge in code and project management using Azure DevOps.

·       Experience in the Power Apps component framework

 Good To Have: 

·      Microsoft Dynamics CRM and Power Platform certifications.

 Desired Candidate Skills: 

·      Excellent interpersonal and leadership skills.  

·      Superior understanding of current applications and trends in IT.  

·      Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  

·       Experience in client communication 

·       Proficient in communication.

·       Mentoring skills of junior resources.

·      Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 

·      Ability to conduct business user workshops, design reviews, executive presentations, and 

·      lead other senior stakeholder/sponsor meetings 

·      Experience in delivering end to end reports

·      Must be able to travel to client locations if needed

·      Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

ROLE REQUIREMENTS:

• Experience of 5+ years working as a Quality Assurance Analyst
• Experience with test management tools such as Quality Centre, JIRA, ADO.
• Knowledge of automation tools like Selenium
• Knowledge of Non-Functional testing - Accessibility, Performance
• Educated to degree level, ideally in Computer Science
• ISEB certification in Testing (intermediate level) is advantageous
• Experience in participating in process change is advantageous
• Experience testing commercial websites in a creative and/or agency environment is advantageous
• Experience testing native iOS and Android applications is advantageous

QUALIFICATIONS & CHARACTERISTICS

• 5+ years’ industry experience.
• Analytic and positive mindset with a personable and professional approach.
• Sharp attention to detail and a passion for new technology.
• Professional written and verbal communication.