This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for "Content Marketing Manager" for Reputed Client @ Chennai Permanent Role.
Experience: 4 - 6 Yrs
Must Have Skills: Good flair for Writing with marketing touch
Good To Have Skills: Social media skills, Digital marketing, SEO, Video Editing
Key Responsibilities:
• Candidate should have knowledge and hands-on experience in content writing skills to position software services to business users and leadership team
• Should be able to work with technical team members to understand the service, solution being provided and convert it into simple English that business leaders (non IT ) can understand
• Should be able to work with diverse set of people
• Should be able to understand the cultural nuances of US customers
• Partner with marketing, sales, alliances, and delivery teams to develop suitable collaterals to position our services
• Should be able to do US overlap hours (India time 2 pm – 10 PM )
Technical Experience Mandatory
• Good command over English
• Mandatory: Marketing flavor while writing the content
Professional Attributes:
• Should be able to work independently on the technical and creative writing
• Should be a good team player and work in collaboration with varied set of people in delivery, sales and partner teams
• Ability to align with US region
• Ability to coordinate and get work done through partners for social media / website related areas
Educational Qualification: Any Degree
ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming how India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected, and sustainable mobility solutions for all.
Roles and Responsibilities
- Utilize in-depth knowledge of the industry to identify trends, opportunities, and potential partnerships.
- Identify and pursue new business opportunities to drive the company's market presence.
- Establish and nurture relationships with customers and key stakeholders
- Identify and capitalize on upselling and cross-selling opportunities to enhance overall business profitability.
- Devise and execute initiatives to minimize asset maintenance expenses while maintaining service quality.
- Develop and implement strategies to maximize revenue per user rate.
- Collaborate with cross-functional teams to implement cost-effective maintenance practices.
- Stay informed about industry developments and integrate insights into strategic decision-making.
Skills and qualifications required
- Proven experience as Dealder Development or Franchise Development is required.
- Strong analytical skills and the ability to translate insights into actionable business strategies.
- Excellent communication and negotiation skills.
- Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
- Ability to thrive in a fast-paced, dynamic environment.
Responsibilities
- Manage the product development and R&D process, ensuring all stakeholder timelines and deliverables are met.
- Source vendors and negotiate for cost-effective purchases, while reducing delivery times.
- Achieve product assortment goals while ensuring product quality, testing standards, and margin expectations are met.
- Work closely with sales to understand customer directives, analyze sales data, and review new product forecasts.
- Use personas, stakeholder maps, customer journey maps, etc. to develop and refine new product concepts.
Requirements
- 10+ years of experience in product development, with a focus on sensors, IoT, and electronics.
- Comfortable with technical aspects of product development and communicating with engineering teams.
- Experience in dealing with the Chinese vendor ecosystem and exposure to China's ecosystem.
- Great negotiation skills and a mix of business acumen and product knowledge.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Managing large amounts of calls and emails, and social media, if required
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiarity with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal)
- Ability to multitask, prioritize and manage time effectively
- Empathy and compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft Office and G-suite (google)
- Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
- Comfort with technology and data
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer obsession
- High integrity
- Decisiveness
Experience : 8 to 9 Years.
Location : Pune / Nasik or willing to relocate to these locations.
Notice Period : Immediate or Within a week.
Who we are :
- Winjit is a global, agile, and innovative organization established with an aim to create value and impact for its employees, customers and all stakeholders.
- We are a group of technology enthusiasts with a mission to make a positive impact on businesses by leveraging our expertise in Artificial Intelligence, Machine Learning, IoT and Blockchain.
Who you are :
- Growth oriented, a tech geek with a curiosity to know and explore.
- A Solution oriented individual.
- A Strong Decision maker.
- A Detail oriented, obsessed for pixel perfection and ability to convert a designer's vision to a working application.
- Someone who aspires to travel globally to solve exciting business challenges.
What you possess :
- Relevant experience in architecting, designing, and implementing Microsoft Azure private, public and hybrid cloud-based solutions.
- Broad understanding of cloud computing technologies, business drivers, and emerging computing trends.
- Knowledge of and experience in Microsoft Azure.
- Knowledge or good understanding of Cloud Services & Concepts (SaaS, PaaS, IaaS).
- Recent experience in working with CI/CD processes and tooling from code repositories such as GitLab/GitHub, continuous integration.
- Strong scripting abilities (PowerShell) and ability to use APIs to automate tooling, delivery pipelines and operational support.
- Keen interest in future technologies and the strategic direction of software and systems delivery to continually improve the service offered by SaaS plaza.
- Experience in application assessment to determine the best fit for cloud services.
- Good communication, presenting, collaboration and stakeholder management skills.
What you will do :
- Own & lead the technical customer engagement, assessments, architectural design sessions, improvement sessions on existing architectures, implementation projects, proofs of concepts, etc.
- Work in project teams to architect, develop and deploy new cloud solutions for customers.
- Optimize the deployment of cloud solutions using DevOps tooling.
- Embed, automate operational tasks on cloud solutions.
- Provide 2nd & 3rd line support on delivered cloud solutions.
- Build and support DevOps CI/CD automation to implement cloud infrastructure that enables engineers to self-serve for most operational tasks and achieve rapid change. Education & experience.
- Develop strategies and best practices for efficient development.
- Mentor the team and lead them towards growth.
With hands on experience in :
- Microsoft Azure is a must.
- CI/CD Pipeline creation.
- Powershell scripting.
- ARM Templates.
- Terraforms.
Why Winjit :
- Winjit understands that our team has a life outside work as well.
We offer :
- Flexible working culture.
- Holistic development of its team members through its wellness and growth-oriented programs.
- Opportunities to upskill and cross-skill through advanced technical certifications.
- Global on-site exposure.
- Be a musician, stand-up comic, writer, athlete while working at Winjit as value your passion !
- Define and document detailed requirements detailing market opportunities and associated technical integrations in collaboration with architects, engineers, and key stakeholders with ISVs and strategic partners.
- Drive product execution across a large set of engineers, product designers, and product managers.
- Collaborate with Product Marketing on company Platform collaterals and sales tools such as articles, datasheets, white papers, blogs, how-to videos, demos, etc.
- Conduct usability testing interviews to gather feedback on Product integration prototypes.
- Identify market opportunities and conduct customer/user research interviews in conjunction with lead Product Managers.
- Deliver product management analysis, including market requirements, and customer experience artifacts.
- Develop a deep understanding of the RDBMS competitive market landscape and product analysis.
- Own the roadmap of active and future projects and maintain the backlog of features and priorities.
- Be outcome and KPI drove to achieve growth of your products and take the right actions accordingly.
- Work with the engineering and product team to ensure proper investment and execution in support of your strategy.
- Communicate regularly with senior leadership on status, risks, and change control.
Requirements:
- Have 5+ years of relevant experience in a technical role, with at least 3 years of those in a product management role.
- Have experience defining a roadmap and managing incremental execution through successful launches.
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
- Thrive in the dynamic environment that comes with being part of a fast-moving startup. That means flexibility as well as dealing with ambiguity.
- Experience working across organizations with Sales, Marketing, Support, Product, Engineering, and Design.
- 2+ years experience in data infrastructure or related IaaS products and/or services; AWS and/or Google Cloud background preferred.
- Strong communication skills, analytical skills, and data-driven product decision-making mindset.
- Experience with product management planning and design tools - Confluence, JIRA, Balsamiq, AHA!
Nice to have:
- Strong proficiency in the big data ecosystem e.g. Kafka, Spark, or similar technologies.
- Technically savvy and experienced with the cloud, APIs, enterprise software.
- Worked on data platforms or streaming applications.
Google Analytics
Digital Marketing:
Salary: 8-14 LPA
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Role and responsibility:
The digital marketing manager will be responsible for looking into online marketing strategies for the organization. They plan and execute marketing campaigns, and maintain and supply content for the organization’s website.
* Develop and manage digital marketing campaigns
* Manage organization’s website
* Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc
* Track the website traffic flow and provide internal reports regularly
* Fix any error in online content and arrange webinars and webcasts
* Attend networking events and product launches.
* Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
* Work on SEO of the website pages.
* Edit and post content, videos, podcasts, and audio content on online sites.
* Promote company’s product and services in the digital space.
* Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
* Develop, implement, and manage marketing campaigns that promote the products and services of a company.
* Enhance brand awareness in the digital space.
* Drive website traffic and acquire leads.
* Measure site traffic, identify and evaluate new digital technologies and optimize marketing campaigns, email marketing, social media, and display & search advertising using web analytics tools.
* Creating and executing SMS, and email-based marketing campaigns.
* Compile performances report using Google Analytics program.
* Keep attention to the updates of Google’s Algorithm.
* Contribute to the company’s blog for on-page and off-page optimization.
* Conduct keyword research according to the latest keyword research strategies.
* Create social media marketing strategy and campaign by creating the content idea, budget planning, and implementation schedules.
* Promote the brand’s products and services on various social media channels.
* Build social media marketing strategy and execute it through competitive and audience research.
* Optimize company pages with each social media platform to increase the company’s social content visibility.
* Achieve audience engagement, website traffic, and revenue by exploiting all digital marketing aspects of social media marketing roadmap.
* Optimize lead-to-customer conversion rate.
* Managing and optimizing CTAs, landing pages, and the lead generation forms.
* Achieve maximum ROI in paid search campaigns by collecting and analyzing data, and identifying trends and insights.
* Track, report, and analyze website analytics, and PPC campaigns.
* Optimize the landing pages of paid search engine marketing campaigns.
Education and Experience:
* Graduate or Post Graduate in digital marketing or relevant education
* Experience in digital marketing: 5+ years
* Experience in healthcare industry: 2+ years (Preferred)
You will get:
* Some of the best people to work with (founders are IIM graduates and investment banker)
* An opportunity to make a difference in the lives of millions of cancer patients across the globe
* A great learning environment and opportunity to grow
C#
.NET
HTML/CSS
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Full Stack Developer - Averlon