Cutshort logo
B2B Saas in supply chain automation logo
Customer Success Manager
B2B Saas in supply chain automation
Customer Success Manager
B2B Saas in supply chain automation's logo

Customer Success Manager

at B2B Saas in supply chain automation

Agency job
via Unnati
2 - 7 yrs
₹9L - ₹12L / yr
Delhi, Gurugram, Noida
Skills
Customer Success
Customer Success Manager

This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.

 

Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.


As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.

What you will do:

  • Managing clients by working closely with them and understanding their business needs and challenges
  • On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
  • Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
  • Educating and promoting the company’s services to the clients
  • Acting as the point-of-contact for the clients and also mediating between the clients and the company
  • Handling and solving escalations from clients, as and when received and making sure the client account is retained
  • Renewing subscriptions on a timely-basis
  • Compiling and presenting reports to the business by maintaining and managing relevant data
  • Managing a team of customer success executives and leading them towards achieving the business goals
  • Partnering and working closely with internal teams to meet the business needs of the customers

Candidate Profile:

What you need to have:

  • Graduation is a must
  • Relevant experience in customer success management and also experienced in handling a team
  • B2B SaaS background
  • Willingness to work 6-days a week
  • Excellent communication and presentation skills
  • An analytical mindset and also go-getter attitude
  • Expertise in MS Suite
  • Min experience of 2 years

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Syphnosys Technology Pvt Ltd
Mira Sidhdhapara
Posted by Mira Sidhdhapara
Surat
0 - 1 yrs
₹1L - ₹2L / yr
Telesales
Telemarketing

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.


Telemarketer Responsibilities:

  • Contact potential clients telephonically.
  • Read the prepared script when pitching the company's products and services.
  • Provide any information that the client requests.


Read more
StarApps Studio
at StarApps Studio
2 candid answers
4 products
Shashank Agrawal
Posted by Shashank Agrawal
Pune
3 - 6 yrs
Best in industry
Social media management
Social media strategy
Search Engine Optimization (SEO)
Content Writing
B2B Marketing

Role Overview:

As a Social Media Marketer, you will be responsible for managing and growing our presence on various social media platforms such as LinkedIn, Twitter, and YouTube. You will create and implement campaigns that resonate with our B2B audience, specifically targeting Shopify merchants and decision-makers in the e-commerce sector.


Experience: 3-6 years

Industry: B2B SaaS, E-commerce


Key Responsibilities:

• Develop and execute a comprehensive social media strategy aligned with our marketing and brand goals.

• Manage all social media channels (LinkedIn, Twitter, YouTube, etc.) to increase brand visibility, engagement, and lead generation.

• Create, curate, and schedule engaging content, including posts, infographics, videos, and case studies, to educate and engage the target audience.

• Monitor industry trends and competitive activity to inform content creation and strategy.

• Collaborate with the content, design, and product teams to create social media assets that support product launches, webinars, and events.

• Track and analyze the performance of social media campaigns using tools like Google Analytics, Hootsuite, or Buffer, and provide insights and recommendations.

• Engage with followers, industry influencers, and partners to create conversations and foster community growth.

• Stay up-to-date with the latest trends and best practices in social media marketing, particularly in the Shopify and e-commerce space.


Requirements:

• Proven experience as a Social Media Marketer, with a focus on B2B or SaaS.

• Strong knowledge of LinkedIn, Twitter, and other B2B-relevant social platforms.

• Experience in managing paid social campaigns and working with paid media budgets.

• Excellent written and verbal communication skills, with a strong understanding of what resonates with a B2B audience.

• Ability to create both visual and written content.

• Analytical mindset with experience in reporting and improving on key social metrics.

• Understanding of Shopify, e-commerce, and SaaS is a major plus.

• Bachelor’s degree in Marketing, Communications, or a related field.


Why Join Us:

• Play a key role in driving the social presence of a fast-growing B2B SaaS company.

• Collaborative and forward-thinking work culture.

• Competitive compensation and benefits package.

Read more
Numeric Technologies
Rimshi Shiju
Posted by Rimshi Shiju
Pune
5 - 7 yrs
₹12L - ₹25L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
es6
OOAD
+9 more

Responsibilities

Develop high quality, secure, stable code for use in products and solutions for

customers, making it easier for other developers to maintain, enhance, reuse,

and localize

Work with Product Owner and/or Product Manager/Team to understand and help

refine functional requirements for new products

Develop and outline architecture and relationships between subsystems and

participates in review of those designs

Investigate and, if necessary, prototype technologies and algorithms relating to

the task

Break down a large problem into smaller components and provide a clear

solution for each piece

Ensure new code, feature or software product meets performance goals/metrics

Research external best practices and emerging technologies for possible

incorporation into company products and methodologies

Write and maintain the code following Test-Driven-Design principles


Minimum Qualifications

Bachelor’s degree in any Engineering discipline from reputed engineering

college

5 to 7 years of strong programming skills in Web and Cloud Technologies

Should have a very strong foundation in JavaScript, and must have a clear

understanding of basic web fundamentals such as prototype based inheritance,

scopes, Event Loop, Memory Management in JS, etc

Should be good at developing modular front-end applications and is expected to

have the knowledge to create good abstractions that can be reused . Should also

have in-depth understanding of latest ES6 standards such as spread operators,

arrow functions, etc

Should have strong programming skills in Web and Cloud Technologies

Should be strong in OOAD Concepts

Should have a strong hands-on in React, Typescript

Should have Hands-on experience in any of the backend language.

Should understand latest paradigms in Front End Development such as Pub-Sub

Pattern, Redux, RxJS, Service Workers, Client Caching, Lazy Loading, Dynamic

Injection, Bundle Optimisation, etc

Should have very good hands-on knowledge of CSS3 & HTML5

Should have good knowledge of Postman API Platform

Should have experience with Amazon web services – ECS, Lambda, S3, SQS, etc

Should have Hands-on experience of developing RESTful web services and

integrating the same with heterogeneous clients

Should have Hands-on experience with Relational or NoSQL Database’s

Should have a very clear understanding of TDD is expected and should have

good exposure to writing UT's and designing UI components with testability in

mind

Should have Strong Communication and Analytical skills

Flexibility under changing conditions and the ability to multi-task between

projects

Preferred Qualifications

Hands-on experience with C++

Nice to have experience with Python

Nice to have experience with CI/CD tools like Docker, Jenkins, etc

Nice to have a hands-on & Understanding of CSS Pre-processors such as SASS,

LESS, etc

Read more
Semperfi Solution
at Semperfi Solution
1 recruiter
Ambika Jituri
Posted by Ambika Jituri
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹15L / yr
Kronos

Job Description

  • Job Description

    JD: Kronos Developer.

    Experience: 3 to 4 Yrs only 

    Shifts : Rotational Shifts 

     

    A minimum of 2 to 3 years of enterprise Kronos configuration on V7 or higher Strong understanding of Kronos architecture.

     

    • Primary skills: Experience with Kronos Dimension or Workforce Central version is compulsory.
    • Additional Skills:  Knowledge of Kronos configuration and maintenance. Experience partnering with IT, Vendor and/or Business Customers on projects, Strong verbal and written communication skills and the ability to collaborate with team members across the globe. Self-starter with strong, proactive work ethic and fast learner. Proven ability to navigate organizational network to get to the right person
    •     Ability to work flexible hours, including some weekends Being imaginative having high creative quotient Creative thinker to look for continued ways to utilize and optimize capabilities of the system. Excellent problem solving and analytical skills, understanding of Sox and other management controls
    • Kronos training\certifications are a plus

     

    View Less

    Skills

    KRONOS WORKFORCE TIMEKEEPER, REPORTING, KRONOS, SQL, SCRUM METHODOLOGY

 

Skills

KRONOS WORKFORCE TIMEKEEPER, REPORTING, KRONOS, SQL, SCRUM METHODOLOGY

Read more
A fast-growing SaaS commerce company permanent WFH & Office
A fast-growing SaaS commerce company permanent WFH & Office
Agency job
via Jobdost by Mamatha A
Remote, Bengaluru (Bangalore)
5 - 7 yrs
₹25L - ₹35L / yr
skill iconBootstrap
skill iconHTML/CSS
User Interface (UI) Design
User Interface (UI) Development
MVC Framework
+7 more

Senior UI Developer

Looking for a highly skilled/ Experienced Candidates in Frontend Programming & who is comfortable in dealing with Backend tools.

Key Responsibilities

Reviewing application requirements and interface designs.

Identifying web-based user interactions.

Developing and implementing highly-responsive user interface components using react concepts.

Writing application interface codes using JavaScript following ReactJS workflows.

Troubleshooting interface software and debugging application codes.

Developing and implementing front-end architecture to support user interface concepts.

Monitoring and improving front-end performance.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

6 to 9 years of strong design and development experience in building massively large-scale distributed internet systems and products.

Previous experience working as a React.js Developer.

In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

Strong experience using a client side MVC framework such as NodeJS, ReactJS, Redux.

Experience with user interface design.

Knowledge of performance testing frameworks including Mocha and Jest.

Experience with browser-based debugging and performance testing software.

Experience in responsive design, cross browser compatibility and website performance.

Knowledge of frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and LESS.

Experience with handling Services, RESTful, APIs (NodeJS preferably).

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to Engineering Head and working closely with the Architect and other leads.

 

We are

 

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Xoxoday is a horizontal rewards & incentive infrastructure platform to solve problems around employee rewards and recognition, channel incentives, sales incentives, and consumer promotions.

Xoxoday (pronounced “zo-zo-day”) is a one-of-a-kind all-in-one engagement and motivation platform that has been empowering organisations across the globe to improve business efficiency, productivity, performance while optimising costs in employees, sales, channel, and consumer engagement. Founded in the year 2012 by Manoj Agarwal, Abhishek Kumar, Sumit Khandelwal and Kushal Agrawal, Xoxoday offers a powerful platform for organisations to align their users with motivation triggers – both extrinsic and intrinsic – and achieve tangible business outcomes. Xoxoday’s robust technology platform includes three highly scalable, easy to use, plug-n-play products. These platforms help organisations to motivate and engage their employees, distributors, dealers, contractors, freelancers, sales teams, survey panellists and more.

 

 

 

 

 

 

 

 

 

Read more
Full-Stack Diagnostics Health-Tech
Full-Stack Diagnostics Health-Tech
Agency job
via Unnati by Veena Salian
Delhi, Gurugram, Noida
5 - 15 yrs
₹12L - ₹15L / yr
consumer insights
Research and development
skill iconData Analytics

With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.

 

Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.

 

Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.

 

As a Manager - Consumer Insights, you will be responsible for leveraging the expertise in conducting research & analysis and presenting the consumer insights to the management, thus supporting decision-making.


What you need to do:

  • Researching, studying and analysing the current market trends and consumer behaviour for gathering insights from the same
  • Consistently monitoring qualitative and quantitative consumer behaviour, needs, concerns and pain points & mapping the same with the proposed approach enabling better decision-making
  • Presenting the research and conclusions to various concerned teams and leadership personnel in regular intervals, basis their current requirements
  • Recommending strategic steps and changes that are required, to the management, basis the research insights that are drawn
  • Being updated with current industry and market trends, changes, developments and also the regulatory impacts through internal and external sources and sharing the same with the internal teams
  • Partnering, coordinating and negotiating with external agencies for gathering consumer/market data and driving consumer research activities
  • Interacting and working with various stakeholders such as internal divisions as well as external professional sources
  • Maintaining an updated and accurate database and reporting the same to the management in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must. MBA is highly preferred
  • Relevant work experience of 5 – 15 years in strategic research/consumer insights is required
  • Outstanding communication skills (Verbal & Written)
  • Proficiency in MS office suite
  • Excellent listening, researching, analytical, negotiation, interpersonal and presenting skills

 

Read more
MyClassCampus
at MyClassCampus
1 video
3 recruiters
Kinjal SHAH
Posted by Kinjal SHAH
Ahmedabad
1.5 - 2 yrs
₹4L - ₹4.5L / yr
Business Development
SaaS
Sales
Negotiation
Communication Skills

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. We’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication and leadership skills.

 

Roles & Responsibilities:
 Generating client leadsfor MyClassCampus through references, direct
approaches and internet sources
 Doing product demo, follow-up, negotiation and business deals with potential
International clients
 Generating business and achieving sales goals
 Maintaining business relations with International clients and generate references
 Approach potential clients with multiple institutes/branches and convert
business deals
 Approaching to potential channel partner leads assigned to you to explain the
product and converting them as active channel partners in international market
 Anything and everything required to grow the business in the assignedregion

Read more
Lyt Meals
at Lyt Meals
1 recruiter
Gaurav Dwiwedi
Posted by Gaurav Dwiwedi
Remote, Gurugram
0 - 2 yrs
₹3000 - ₹5000 / mo
Sales
Business Development
Field Sales
Telesales
Day to day responsibilities include-
1.) Manage B2B sales.
2.) Handle customer relationship and order processing.
3.) Reach out to customers over call.
4.) Work on brainstorming on social media promotions for business growth.
Read more
On-demand EV Mobility Startup
On-demand EV Mobility Startup
Agency job
via Unnati by Sravanthi M
Delhi, Gurugram, Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹9L - ₹10L / yr
MEAN stack
skill iconNodeJS (Node.js)
nodeJS
skill iconMongoDB
skill iconExpress
+1 more
Are you looking to join a fast growing startup in the EV mobility space? Read on to know more.
 
Our client is an innovative mobility solutions platform that provides electric two-wheelers for rent. It is the first legal e-mobility app working in conjunction with the local transport corporation. It provides efficient,noiseless and economical and eco-friendly scooters througha subscription to their app, and also provides chargingkits, accessories, maintenance and roadside assistance tothe users. They have partnered with various franchisees where the users can pick up the rented scooters and return them after use.
 
With very nominal charges for scooter usage and no need for licences, the platform is a hit with many customers across the city. The team led by a Harvard alumnusis striving to empower passengers by increasing the use of electric, non-polluting and greener personal transportation options.
 
As aFull Stack Developer (MEAN),you will be responsible for developing processes related to IOT (ModBus), REST API Development, AWS Cloud, Node JS, MongoDB.

What will you do:
  • Building frontend and backend systems, developing new modules and features, performing unit testing, coordinating with the web app team on API integrations.
  • Architecting, Developing, testing and deploying robust products that are fast, scalable and highly responsive
  • Designing and maintaining large and complex databases, both relational and non-relational databases
  • Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
  • Addressing and improving any technical issues
  • Identifying production and non-production application issues as a part of the deployment
  • Deploying applications on AWS cloud with the ability to quickly debug hosting related issues
  • Collaborating well with engineers, researchers, and data implementation specialists to design and efficient systems

 


Candidate Profile:

What you must have:

 
  • 3 to 5 years of experience in an MNC
  • B-Tech, M-Tech or MCA from a tier 1 college
  • Hands-on Experience in Node js and MongoDB
  • Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
  • Ability to manage and lead a team of developers
  • Strong analytical and problem-solving skills
  • In-depth knowledge of NodeJS, ExpressJS or Restify
Read more
Anther
at Anther
5 recruiters
Giriraj Sahoo
Posted by Giriraj Sahoo
Mumbai
10 - 100 yrs
₹30L - ₹80L / yr
skill iconJavascript
skill iconC++
VC++
Algorithm Trading
Design Pattern
+3 more
• The successful candidate will lead the technology team that is responsible for delivering low latency real-time software for High-Frequency Trading & manage infrastructure overall. • Defining the vision, design architecture & goals of the product • Developing relationships with Trading Teams, Business Management, Compliance, Risk, Core Engineering, and Systems team • Developing & maintaining all technology metrics for success, and ensuring alignment among all stakeholders • Lead complete team technology (application & infrastructure), helping them with design and implementation of their work. And be responsible for the quality of the team's outcome. Required Skills • Experience managing multiple technical projects in the brokerage or securities industry • Experience in Algorithm Trading / High-Frequency Trading • Strong Problem solving, leadership and interpersonal skills • 8-10 Years of experience in C++, VC++, Linux + Windows • Ability and willingness to work hands-on on C++ implementation of software • Very good understanding of building low latency systems • Very good understanding of concurrency, memory models, networks • Very good understanding of kernel and OS level optimizations • Experience working with large data sets collection, analysis and processing • Good understanding of design patterns • Good understanding of capital market, trading systems • Passion for working with an innovative, small but rapidly growing company.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos