This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
Shubham Vishwakarma
Full Stack Developer - Averlon
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Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)
JOB DESCRIPTION FOR BPO TECH -SUPPORT
-Excellent communication in English is mandatory.
-Must have minimum 1 year Experience
-Working on tickets and resolving the issues of clients/customers.
-Testing/replicating the issues raised by clients
-Working on tickets and resolving the issues of clients/customers
-Testing/replicating the issues raised by clients
-Installation of software / Hardware via remote.
-Giving training to the users via remote if required.
-Supporting merchants on software over Phone/Email.
-Giving remote support to clients.
Shift Timings : 11:00pm to 8:00am(Night shift)
connect on Seven three zero four one Double Eight Six Three Six
Key Responsibilities & Job Duties
● To provide functional support for our ERP
Finance applications (Oracle eBusiness Suite)
○ Assist users in case of question
○ Manage functional requests
● Train users to keep the right level of skill
○ To organize audits of the use of systems
○ Detect and collect issues
○ Implement action plan and coordinate actions
● To manage enhancements in accordance with the procedures which apply in the department
○ Collect enhancements from users
○ Challenge the user requirements
● Define priorities
○ Write functional specifications and coordinate developments with the technical team
● Test and train the users
○ Regularly communicate to the users the status of the enhancement
○ Report activity to the management
○ Collaborate with functional support in other zones to share information
○ Optionally, may manage some projects
Key Technical & Functional Competencies
● Functional competencies
○ Strong Business processes: Finance
● Technical competencies
○ Good Knowledge of Oracle SQL
○ Strong Oracle eBusiness Suite
Modules: AP, AR, GL, FA (At least at a professional for two Modules)
○ Basic knowledge of Oracle eBusiness Suite Modules: INV, PO, OE, WSH is preferable
Python
Data Analytics- The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action.
- Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Develop custom data models and algorithms to apply to data sets.
- Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
- Develop company A/B testing framework and test model quality.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
Roles & Responsibilities
- Experience using statistical languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets.
- Experience working with and creating data architectures.
- Looking for someone with 3-7 years of experience manipulating data sets and building statistical models
- Has a Bachelor's, Master's in Computer Science or another quantitative field
- Knowledge and experience in statistical and data mining techniques :
- GLM/Regression, Random Forest, Boosting, Trees, text mining,social network analysis, etc.
- Experience querying databases and using statistical computer languages :R, Python, SQL, etc.
- Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees,neural networks, etc.
- Experience with distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, Gurobi, MySQL, etc.
- Experience visualizing/presenting data for stakeholders using: Periscope, Business Objects, D3, ggplot, etc.
Adobe Illustrator
Adobe XDWe are looking for a Product Designer who will be responsible for creating great websites/apps for our product. Primary duties include conceptualising and implementing creative ideas for the product, as well as creating visual elements. You will be working closely with our development team to ensure proper and hassle-free implementation.
To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop, Adobe Illustrator, Adobe XD, and Figma.
Responsibilities:
- Conceptualizing creative ideas with the team.
- Testing and improving the design of the website/app.
- Establishing design guidelines, standards, and best practices.
- Maintaining the appearance of websites by enforcing content standards.
- Designing visual imagery for websites and ensuring that they are in line with branding.
- Working with different content management systems.
- Communicating design ideas using user flows, process flows, site maps, and wireframes.
- Incorporating functionalities and features into websites.
- Designing sample pages including colours and fonts.
- Preparing design plans and presenting the website structure.
Requirements:
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, Adobe XD, Figma and other visual design tools.
- Experience 5+ years
- Good understanding of content management systems.
- Proficient understanding of cross-browser compatibility issues.
- Excellent visual design skills.
- Up-to-date experience with international web protocols, standards, and technologies.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Excellent communication skills.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)About Company
- Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
- Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
- Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
- People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.
Fun facts
- 42,59,407 Indians started their online selling journey with Bikayi this year, That is greater than the combined population of Maldives and Monaco
- We witnessed a GMV growth of 5400% and revenue growth of 1100% last year.
- Band Chainsmokers have also invested in Bikayi 🎵
Responsibilities
- Guide the team : Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis.
- Responsible for code delivery : Pushing deploys on a constant basis. When working in a growth stage company, this part can be challenging as the speed of requirements is high. You will need to make sure you are able to push code on a regular basis.
- Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures.
- Prepare thorough technical documentation which can be used as a reference by other engineers.
- Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.
Requirements
- Past experience of working for tier 1 / vc funded companies.
- 3+ years of commercial work experience in the relevant domains.
- Continuous past experience of delivering products at a steady pace.
- Experience in the following would be preferred.
- Node Js for Backend Engineers
- React Js for Frontend Engineers
Company Perks
- Macbook
- Flexible hours
- Book reading / personal development stipend
- ESOP pool also available
- Health insurance benefits
- Fully stacked snack kitchen and gaming room
- Free front row tickets to The Chainsmokers concerts in India \m/
NOTE - SALARY IS NEGOTIABLE
Java
Spring Boot| • 3+ years development and delivery experience with Java, Springboot, Micriservices, JPA and from reputable institutes • Solid experience with application frameworks such as Springboot and strong familiarty with micro services architecture and design patterns • Familiarity with databases like MySQL, MongoDB, Redis etc • Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications • Exposure to CI/CD using Gitlab, Jenkins preferred • Familiarity with Docker, Kubernetes, EFK Stack is preferred • Broad knowledge of web standards relating to APIs (OAuth, SSL etc.) • Exposure to product development is preferred • Understand Architecture Requirements and ensure effective design, development and maintenance of multiple micro services in Java Springboot deployed in cloud within containers consuming data present in relational as well as NoSQL databases. o The microservices shall expose APIs which allow ease of integration with variety of client apps o Microservices should handle a scale of thousands of requests per second • Develop communication patterns between microservices which are efficient, lightweight and secured using Kafka • Debugging issues on a live setup • Lead a small team of engineers • Create test cases and technical documentation • Maintain a high level of code quality and consistency by adhering to and enhancing the coding standards, design methodology and programming practices |
PythonReact.js
Amazon Web Services (AWS)Work Location: Remote & Complete Work from Home
Experience:7 to 12 Years
Package:Upto 30 LPA
Notice Period:Immediate Joiners
Its a Full Time Opportunity with Our Client
Mandatory Skills:MongoDB,Reactjs,Nodejs,AWS & Python
Job Description:
Job Responsibilities
• Analyses technical requirements and develop effective technical solutions
• Direct the activities of other Consultants and Associate Consultants
• Lead role in conceiving architectural designs
• Lead role in current environment assessment
• Lead and participate in delivering technical presentations to customer
• Manage specific tasks including directing the efforts of selected MCS and customer staff
• Meet/interview customer to capture specific requirements in concise format
• Participate in design of information systems
• Perform in the role of Enterprise or Partner Strategy Consultant
• Provide leadership and guidance to support the implementation of large systems including
methodology, design approaches, and architectural and engineering considerations
• Provide quality assurance review of engagement processes and deliverables
• Serve as technical project lead
• Work with customer staff to implement customer technology (e.g., testing, documentation, user
expectations).
Front/Backend Development
• JavaScript
• React.JS
• NodeJS
• Python – Flask, FastAPI
DB
• MongoDB
Cloud experience
• AWS
Data AnalyticsCollegedunia Web Pvt. Ltd.
Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.
CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.
Designation: Product Analyst
What you’ll be doing:
• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.
What you’ll bring to the team:
• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.
Python
Django
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon