Cutshort logo
B2B Saas in supply chain automation logo
Customer Success Manager
B2B Saas in supply chain automation
Customer Success Manager
B2B Saas in supply chain automation's logo

Customer Success Manager

at B2B Saas in supply chain automation

Agency job
via Unnati
2 - 7 yrs
₹9L - ₹12L / yr
Delhi, Gurugram, Noida
Skills
Customer Success
Customer Success Manager

This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.

 

Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.


As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.

What you will do:

  • Managing clients by working closely with them and understanding their business needs and challenges
  • On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
  • Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
  • Educating and promoting the company’s services to the clients
  • Acting as the point-of-contact for the clients and also mediating between the clients and the company
  • Handling and solving escalations from clients, as and when received and making sure the client account is retained
  • Renewing subscriptions on a timely-basis
  • Compiling and presenting reports to the business by maintaining and managing relevant data
  • Managing a team of customer success executives and leading them towards achieving the business goals
  • Partnering and working closely with internal teams to meet the business needs of the customers

Candidate Profile:

What you need to have:

  • Graduation is a must
  • Relevant experience in customer success management and also experienced in handling a team
  • B2B SaaS background
  • Willingness to work 6-days a week
  • Excellent communication and presentation skills
  • An analytical mindset and also go-getter attitude
  • Expertise in MS Suite
  • Min experience of 2 years

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

IndiWork Software Solutions Pvt. Limited
kajal kumari
Posted by kajal kumari
Bengaluru (Bangalore), kerala
2 - 3 yrs
₹20000L - ₹500000L / yr
On-page Optimization
Search Engine Optimization (SEO)

We are looking for a highly motivated SEO Executive to join our team. The ideal candidate will be responsible for implementing SEO strategies to improve website visibility, drive organic traffic, and achieve higher search engine rankings.

Read more
LogiNext
at LogiNext
1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
4 - 7 yrs
₹15L - ₹20L / yr
skill iconReact.js
D3.js
User Interface (UI) Design
User Experience (UX) Design

We are looking for a passionate Senior Software Engineer - UI/UX to join our fast growing team at LogiNext. You’ll collaborate with Product Managers and other UI designers to design new features, translate concepts into living and breathing prototypes, and rapidly iterate on interactions, animations, and details to deliver the best user experience. You will be responsible for conceptualizing & creating highly interactive user interfaces across all supported platforms.

You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.


Responsibilities:

  • Gather, analyse & process data to determine the user needs & enhance the user experience
  • Research & learn new, or re- emerging front- end technologies that facilitate improved user experience.
  • Conceptualise designs through storyboards & concept presentations
  • Design beautiful digital interfaces and present ideas in a compelling manner
  • Perform usability testing with prototypes
  • Create wireframes & prototypes to create a perfect user interface
  • Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
  • Mentor other team members in conceptualising and visually articulating design solutions
  •  

Requirements:

  • Bachelor’s degree or higher in Arts/Commerce/Science/Technology
  • 4 to 7 years of experience in UI/UX designing
  • Must have experience in designing user interfaces for B2B SaaS Products
  • Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
  • Able to work and thrive in a fast-paced, rapidly changing work environment
  • Should have excellent communication skills, with an ability to convey ideas clearly & precisely
  • Must have leadership skills & a good team player
  • Must be pro-active & a self-starter
Read more
Talentelgia Technologies PvtLtd
Mohali
4 - 6 yrs
₹8L - ₹13L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+3 more

 1.Experience in proper MERN Stack

 2.In depth knowledge of Node JS, Angular JS, MongoDB 

 3.Experience in implementing applications using AngularJS.

 4.Experience in creating front end applications using HTML 5, Angular JS, LESS/SASS 

 5.Javascript experience both on client as well as on server side

 6.Experience with MVC and MVVM design patterns

 7.Good experience with multiple third party API's integration

 8.Experience in MongoDB scaling and optimization

 9.Experience with cloud technologies AWS Lambda & EC2 setup

 10.Experience in creating RESTful based web services in JSON & XML

 11.PLUS to have additional experience in Angular 2+/

 12.Added experience in MySQL optimisation would be a great plus 

 13.Good communication, analytical and logical skills to understand and work with any kind of project requirements independently

 



Read more
Plot No. 880, 1st Floor, Udyog Vihar Phase V, Sector 19, Gurugram, Haryana 122016
0 - 1 yrs
₹2.5L - ₹3.5L / yr
Communication Skills
Recruitment/Talent Acquisition

● Pan India internal recruitment.

● Responsible for all interview processes.

● Manage recruitment cycle.

● Conduct all interviews virtual/Face-to-face and coordinate with the sales & operations team.

● Source candidates using a variety of search methods to build a robust candidate pipeline

● Screen candidates by reviewing resumes and job applications, and performing phone screenings.

● Manage onboarding and new hire process.

● Stay abreast of recruiting trends and best practices.

● Manage the overall interview, selection, and closing process to ensure all screening, hiring, and selection are done according to employment laws and regulations

● Coordinating with the Hiring Manager. 

Read more
Ashnik
Ashnik
Agency job
via InvokHR by Sandeepa Kasala
Mumbai
5 - 20 yrs
₹20L - ₹30L / yr
skill iconKubernetes
skill iconDocker
Linux/Unix
CI/CD
IT infrastructure
+4 more

Head Kubernetes

Docker, Kubernetes Engineer – Remote (Pan India) 

 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

 

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

  • Passion for working for different customers and different environments.
  • Excellent communication and articulation skills
  • Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
  • Willingness to travel within and outside the country.
  • Ability to independently work at the customer site and navigate through different teams.

SKILLS AND EXPERIENCE

ESSENTIAL SKILLS

  • 3+ years of experience with B.E/ B.Tech, MCA, Graduation Degree with higher education in the technical field.
  • Must have prior experience with docker containers, swarm and/or Kubernetes.
  • Understanding of Operating System, processes, networking, and containers.
  • Experience/exposure in writing and managing Dockerfile or creating container images.
  • Experience of working on Linux platform.
  • Ability to perform installations and system/software configuration on Linux.
  • Should be aware of networking and SSL/TLS basics.
  • Should be aware of tools used in complex enterprise IT infra e.g. LDAP, AD, Centralized Logging solution etc.

A preferred candidate will have

  • Prior experience with open source Kubernetes or another container management platform like OpenShift, EKS, ECS etc.
  • CNCF Kubernetes Certified Administrator/Developer
  • Experience in container monitoring using Prometheus, Datadog etc.
  • Experience with CI/CD tools and their usage
  • Knowledge of scripting language e.g., shell scripting

RESPONSIBILITIES

First 2 months:

  • Get an in-depth understanding of containers, Docker Engine and runtime, Swarm and Kubernetes.
  • Get hands-on experience with various features of Mirantis Kubernetes Engine, and Mirantis Secure Registry

After 2 months:

  • Work with Ashnik’s pre-sales and solution architects to deploy Mirantis Kubernetes Engine for customers
  • Work with customer teams and provide them guidance on how Kubernetes Platform can be integrated with other tools in their environment (CI/CD, identity management, storage etc)
  • Work with customers to containerize their applications.
  • Write Dockerfile for customers during the implementation phase.
  • Help customers design their network and security policy for effective management of applications deployed using Swarm and/or Kubernetes.
  • Help customer design their deployments either with Swarm services or Kubernetes Deployments.
  • Work with pre-sales and sales team to help customers during their evaluation of Mirantis Kubernetes platform
  • Conduct workshops for customers as needed for technical hand-holding and technical handover.

Package: upto30 L

Office: Mumbai

Read more
MNC
MNC
Agency job
via Employee Hub by Deepika Gulati
Remote only
3 - 8 yrs
₹3L - ₹10L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
LAMP Stack

Job Brief Summary

  • Create new sites, features, and enhancements according to customer specifications.
  • Work closely with front-end developers and customers to ensure an effective, appealing, functional and intuitive implementation.
  • Write the codes using development best practices.
  • Effectively contribute to all phases of the development lifecycle.
  • Perform testing of features before deployment. Programmatic testing with PHP Unit framework or similar is highly value
  • 3+ solid years of web development using LAMP.
  • 2+ solid years of Laravel MVC framework
  • Thorough knowledge of OOP/MVC with PHP and MySQL on Linux platforms.
  • Solid development version control practices (GitHub, Source Tree)
  • Expertise in developing and consuming REST web services.
  • Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, and Testing).
  • Experience with relational database design and development using MySQL.
  • A communication pro - must be able to pleasantly explain technical issues to a non-technical person.
  • Exhibit strong analytical and problem-solving skills.
Read more
Fragma Data Systems
at Fragma Data Systems
8 recruiters
Evelyn Charles
Posted by Evelyn Charles
Remote only
1.5 - 5 yrs
₹8L - ₹15L / yr
PySpark
SQL
• Responsible for developing and maintaining applications with PySpark 
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.

Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills
Read more
Sampana Digital Pvt Ltd
at Sampana Digital Pvt Ltd
2 recruiters
Preeti Kumari
Posted by Preeti Kumari
Remote only
3 - 6 yrs
₹3L - ₹13L / yr
Microservices
skill iconJava
Spring
skill iconSpring Boot

Job Title: Senior Java Developer

Department: Technology and Research

Reports to:  Technical Lead

 

Context

Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com)  is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.

We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.

Come and join us!   

 

Role Description

We are looking for a Senior Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

 

Job Responsibilities:

  • Work with and direct the team’s software engineers in setting the standards for coding, testing and software quality
  • Collaborate closely with the team’s BAs on the efficient transition of BDD’s and Swaggers to the engineers as part of the overall workflow.
  • Oversee and manage the scope, timeline, and goals forth delivery of working software
  • Oversee and assist in the production of comprehensive documentation
  • Oversee and provide support to production cutovers and migrations as required
  • Lead the analysis and resolution of technical and application problems
  • Supporting the Scrum Master
  • Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos and other Scrum related meetings
  • Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software
  • Assist in setting up a robust out of hours support process
  • Assist in the prioritisation of bugs and defects
  • Providing Guidance and Mentoring
  • Participate in peer reviews of solution designs and related code
  • Provide technical leadership to the teams’ software engineers through coaching and mentorship
  • Identify and encourage areas for growth, education and development within the team

General

  • Self-Starting Leader capable or working under pressure
  • Curious and engaged in Continuous Learning and Professional Development
  • Strong DevOps experience
  • Java and Spring Developer with +5 years’ experience with the following skills
  • Java 1.8+
  • Spring
  • Microservices with Spring-boot
  • Spring cloud config
  • Unit tests with Spring-boot
  • Docker
  • Openshift/Kubernetes
  • Basic understanding of API gateways
  • OpenAPI (Swagger) specification.

Understanding of basic networking concepts

  • Integration into backends via various protocols (SOAP,REST, XML-RPC etc) 
  • CI/CD (Jenkins, pipelines etc)

The following additional skills would be advantageous:

  • Spring reactive
  • APIGEE
  • Azure DevOps
  • Pivotal Kubernetes
  • Linux
  • Azure Pipelines
Read more
Our client company is into Textiles. (P1)
Our client company is into Textiles. (P1)
Agency job
via Multi Recruit by Ragul Ragul
Coimbatore
6 - 10 yrs
₹10L - ₹12L / yr
skill iconPHP
skill iconHTML/CSS
skill iconJavascript
SQL
MVC Framework
+7 more
  • PHP Developer Exp 6 + Years Openings:
  • Candidate should have excellent communication skill.
  • Object-oriented programming in PHP.
  • Front-end technologies such as JavaScript, HTML, and CSS.
  • Complex SQL queries and database schema design.
  • MVC frameworks (Laravel, Yii2, Any Framework).
  • Working in a collaborative team environment using tools like JIRA and Git.
  • Consuming and creating web services.
  • Stable work history and an ability to collaborate effectively.
  • Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, MYSQL,JQuery,Bootstrap ,Web services etc..
  • Consuming and creating web services.
  • Stable work history and an ability to collaborate effectively. ,
Read more
I2E Consulting Pvt. Ltd
at I2E Consulting Pvt. Ltd
1 video
3 recruiters
Ankita Wankhede
Posted by Ankita Wankhede
Mumbai
3 - 5 yrs
₹5L - ₹6L / yr
Content Writing
Blogging
Creative Writing
Content Writer (Technology Field) Requirements:  Excellent writing skills, as well as the ability to communicate and collaborate effectively.  Create strong content that fulfils company standards and audience goals.  Regularly produce various content types, including website content, email, case studies, social media posts, blogs and white papers.  Experience in technical writing, or writing technology blogs is mandatory.  Knowledge of digital marketing tactics, including SEO and email marketing is a plus.  The ability to consistently meet tight deadlines  Analyze current content and make improvements as necessary  Familiarity with Project and Portfolio Management is a plus.  Excellent verbal and written communication skills.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos