Manual testing and Automation Testing

Job Title: Quality Analyst (QA) – Insurance Process

Location: Thane

Process:

SBI Insurance Process

Kotak Mahindra Bank – Insurance Sales Process

Job Description / Roles & Responsibilities:

Monitor and evaluate calls of insurance sales agents as per quality standards

Ensure adherence to process guidelines, compliance, and regulatory norms

Identify gaps in calls and provide constructive feedback to agents

Prepare daily/weekly quality reports and share insights with the team

Support process improvement and training initiatives

Maintain quality benchmarks and improve overall customer experience

Eligibility Criteria:

Qualification: HSC / Graduate

Experience: 6 months to 2 years as QA in Health or Life Insurance Sales Process

Good knowledge of insurance products and QA parameters

Strong communication, listening, and analytical skills

Salary:

₹25,000 to ₹28,000 (In-hand)

Other Requirements:

Immediate joiners preferred

Ready to work from office

You will be challenged to the core as you will be marketing attractions, events, and experiences that you might not have experienced in real life.

Responsibilities

• Leading and directing the work of content produced by content team members 

including text, images, audio, and video. 

• Research, pitch, execute and analyse new content initiatives. 
• Creation of standard operating procedures (SOPs) for the planning, execution, 

optimization, distribution, and amplification of the organization's content. 

• Managing pipelines of in-house and outsourced content creators, analysts, graphic 

designers, videographers, developers, etc. 

• Identifying successful content and mapping out new ways to repurpose the same. 
• Become a part of the ongoing mission to grow organic as a channel 100% every 6 

months over the next 2 years. 

We like

• Expertise in customer acquisition and brand building using content via at least one 

of these channels: email & newsletter, social media, community building, video 

platforms or blog. 

• Excellent written communication skills. 
• A creative problem-solver 
• You are familiar with content management systems and are not scared to learn new 

tools of the trade. 

• Ability to repurpose content meaningfully to suit multiple channels 
• Strong coordination & project management skills 

• Bonus: Past experience with HTML/CSS, Adobe Creative Suite

Position Overview

We are seeking a highly skilled React Native Developer with a strong background in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. The ideal candidate will have a minimum of 2 years of professional experience and a proven track record of developing robust, scalable mobile applications using React Native. This role offers an exciting opportunity to work on innovative projects and significantly contribute to the growth and success of our startup.

Key Responsibilities

●     Develop High-Quality Mobile Applications: Create user-friendly mobile applications using React Native, ensuring high performance and responsiveness.

●     Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to define, design, and deliver new features.

●     Maintain Clean and Efficient Code: Write clean, maintainable, and efficient code following industry best practices and coding standards.

●     Optimize Application Performance: Enhance application performance for speed and scalability.

●     Participate in Code Reviews: Engage in code reviews, discussions, and knowledge-sharing sessions to improve team output and code quality.

●     Troubleshoot and Debug: Identify and resolve application issues to ensure smooth functionality.

●     Stay Updated with Trends: Keep abreast of emerging technologies and trends in mobile development to incorporate best practices.

Requirements

●     MERN Stack Proficiency: Strong expertise in MongoDB, Express.js, React.js, and Node.js.

●     RESTful APIs and Web Services: Solid understanding and experience in integrating RESTful APIs and web services.

●     Version Control Systems: Proficient with Git for version control.

●     Mobile UI/UX Design Principles: Knowledge of best practices in mobile UI/UX design.

●     Problem-Solving Skills: Excellent analytical and problem-solving abilities.

●     Team and Independent Work: Ability to work both independently and as part of a team in a fast-paced startup environment.

●     Communication and Collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively with team members.

Nice to Have

●     GraphQL: Familiarity with GraphQL for efficient data fetching.

●     Cloud Services: Knowledge of cloud services such as AWS or Firebase.

• 2-5 years of experience in Manual and Automation testing for Cloud based Web and Mobile Application
• Experience with automation design, scripting, and execution
• An understanding of requirements analysis, design, coding, and unit testing of scalable, distributed, Cloud based applications
• Familiar with agile or other rapid application development
• Expertise in testing API's and debug application issues through API
• Exposure in Continuous integration process implementation by building CI / CD Pipeline using Jenkins and Integrate with Mavens
• Expertise of coding and programming skills in Java / Python
• Solid understanding of software design principles for Building Test Frameworks;
• Think out of the box coming up with creative test design automation frameworks to build / utilities plus tools to develop
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to work in a results-oriented, rapidly changing, dynamic and fast-paced environment that requires collaboration across multiple stakeholders and constituents
• Good Communication skills