Product Marketing Manager

Roles & Responsibilities

1. Business Development & Sales

o Drive sales of LAN/WAN Networking, Wi-Fi, Firewall, Passive Cabling,

Server & Storage, and CCTV/Power Solutions.

o Generate new business across PAN India through tenders, GeM, and

direct enterprise engagements.

o Prepare techno-commercial proposals and close deals independently.

2. Government & Corporate Account Management

o Identify and pursue opportunities in Central/State Government

departments, PSUs, and Enterprises.

o Manage the entire sales cycle — from lead generation to final order

booking.

3. OEM & Channel Coordination

o Liaise with key OEMs and distributors (Arista, ALE, Juniper, D-Link,

Sophos, Molex, Commscope, etc.) for pricing and solution support.

o Stay updated on latest product offerings, certifications, and programs.

4. Sales Planning & Target Achievement

o Achieve an annual sales target of ₹5.0 Crore with a minimum 12-15%

margin.

o Ensure annual in-hand earnings equivalent to 5× company bottom-line

contribution.

o Plan and execute monthly/quarterly sales forecasts.

5. Customer Relationship & Market Growth

o Build long-term relationships with clients, OEMs, and channel partners.

o Participate in OEM events, exhibitions, and partner programs to enhance

brand visibility.

6. Reporting & Documentation

o Maintain sales activity reports, project trackers, and collection updates.

o Report regularly to management at the NSP, Delhi office.

7. Travel & Local Conveyance

o Frequent travel across India as per project and customer requirements.

Job Overview:

We are seeking a skilled Senior Python Full Stack Developer with a strong background in application architecture and design. The ideal candidate will be proficient in Python, with extensive experience in web frameworks such as Django or Flask along with front-end technologies- React, JavaScript. You'll play a key role in designing scalable applications, collaborating with cross-functional teams, and leveraging cloud technologies.

Key Responsibilities:

• Backend Development:
• - Architect, develop, and maintain high-performance backend systems using Python or Golang.
• - Build and optimize APIs and microservices that power innovative, user-focused features.
• - Implement security and data protection measures that are scalable from day one.
• - Collaborate closely with DevOps to deploy and manage applications seamlessly in dynamic    cloud environments.
• Frontend Development:
• - Work hand-in-hand with front-end developers to integrate and harmonize backend systems with React-based applications.
• - Contribute to the UI/UX design process, ensuring an intuitive, frictionless user experience that aligns with the startup’s vision.
• - Continuously optimize web applications to ensure they are fast, responsive, and scalable as the user base grows.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in backend development, with proficiency in Python and/or Golang.
• Strong experience in front-end technologies, particularly React.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
• Knowledge of Apache Spark is highly preferred.
• Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).
• Experience with CI/CD pipelines and automated testing frameworks.
• Excellent problem-solving skills and a proactive attitude toward tackling challenges

sales engineer data center MEP or power science industry electrical systems power destributions

mechanical HVAC Systems or other MEP companies

sales in B2B space in techanical industry

Responsibilities:

• Assist with the execution of manual testing procedures to ensure the functionality, usability, and performance of software applications.
• Create and execute test cases based on project requirements and specifications.
• Document test results, defects, and issues encountered during testing.
• Work collaboratively with developers and other team members to troubleshoot and resolve issues.
• Participate in test plan and test case reviews to ensure thorough test coverage.
• Assist in the identification and implementation of process improvements to enhance the efficiency and effectiveness of the QA process.
• Support the QA team in various tasks and projects as needed.

Qualifications:

• Currently enrolled in a degree program in computer science, information technology, or related field.
• Strong interest in software testing and quality assurance.
• Basic understanding of software development lifecycle and testing methodologies.
• Excellent analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with testing tools and technologies is a plus.

Preferred Qualifications:

• Previous internship or coursework in software testing or quality assurance.
• Experience with bug tracking and test management tools, such as JIRA or TestRail.
• Basic understanding of programming languages such as Java, Python, or C#.
• Knowledge of automated testing tools and frameworks.

• Systems: eCommerce, CMS, Transaction website, payment gateways, Omni-channel, Postman Application
• Role: Will be responsible for testing website, POS, Logistics systems. Integration testing. Automate scripts and test data. Testing of website on different screens, resolution, regression, performance & integrity testing. Build use cases, test cases and test data including API testing for request & response
• Education : BE/BTech
• Experience : 4-6 Years. Manual and/or Automation Testing, Understanding and usage of tools like Silenium, JIRA. Team player. Leadership qualities and coordination with different stakeholders

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus