Collection - Supervisor

Job Description:

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Golang code.
• Lead the architecture and development of backend services and APIs.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and address performance bottlenecks and bugs.
• Ensure code quality through writing unit and integration tests.
• Troubleshoot and fix issues in code and functionality you have developed.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5-10 years of experience in software development, with a significant focus on Golang.
• Strong understanding of Go programming language, paradigms, constructs, and idioms.
• Experience with RESTful services and API design.
• Knowledge of common Goroutine and channel patterns.
• Experience with microservices architecture and containerization (Docker, Kubernetes).
• Familiarity with SQL databases (PostgreSQL).
• Experience with cloud platforms (e.g., AWS).
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Excellent communication and teamwork skills.

Roles & Responsibilities:

Job Description:

• Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
  
  Responsibilities:
  
  
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from the existing customers by up-selling additional products and services
• Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
  
  

Requirements:

• Graduation is a must for this role

• Should have excellent communication and presentation skills

• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

• Should have the skills to engage a customer and seek more areas of revenue

realization(value selling Vs. Transaction selling)

• Preferred experience in North American sales/support process and understanding the nuances of selling in this region

• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired

• Should be willing to work in all Geos: NA, APAC and EMEA

• Should have a minimum typing speed of 40 words per minute for Chat

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

Job Title: Golang Developer

Location: Kolkata

Job Type: Full-time

Working Days: 5 Days (Rotational off)

About the Role:

We are seeking a skilled Golang Developer with experience in Golang, Node.js, WebSocket

communication, and API development. In this role, you will work closely with our development

team to design, develop, and maintain high-performance backend systems and real-time

applications.

Key Responsibilities:

 Design, build, and maintain efficient, reusable, and reliable Golang code.

 Develop scalable APIs and microservices.

 Integrate and build real-time communication using WebSocket protocols.

 Collaborate with frontend developers and other team members to establish objectives

and design more functional, cohesive systems.

 Write clean, maintainable, and well-documented code.

 Optimize applications for maximum performance, scalability, and security.

 Participate in code reviews, contribute to team knowledge, and continuously improve

development processes.

 Troubleshoot, debug, and upgrade existing systems.

 Occasionally work with Node.js services and modules when needed.

Required Skills and Qualifications:

 Min 3+ years of experience in backend development with Golang.

 Solid understanding of Node.js and JavaScript/TypeScript.

 Hands-on experience with WebSocket integration and real-time applications.

 Strong knowledge of RESTful APIs, API design principles, and API documentation. Experience with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).

 Good understanding of concurrent programming and microservices architecture.

 Familiarity with cloud platforms (AWS, GCP, Azure) is a plus.

 Knowledge of containerization tools like Docker and Kubernetes is a plus.

 Strong problem-solving skills, attention to detail, and a proactive attitude.

Do you love leading a team of engineers, coding up new products, and making sure that they work well together? If so, this is the job for you.

As an Engineering Manager in Unscript, you'll be responsible for managing a team of engineers who are focused on developing new products. You'll be able to apply your strong engineering background as well as your experience with large-scale development projects in the past.

You'll also be able to act as Product Owner (we know it's not your job but you'll have to do this :) ) and make sure that the team is working towards the right goals. 

Being the Engineering Manager at Unscript means owning up to all things—from technical issues to product decisions—and being comfortable with taking responsibility for everything from hiring and training new hires, to making sure you get the best out of every individual.

About Us:

UnScript uses AI to create videos that were never shot. Our technology saves brands thousands of dollars spent in hiring influencers/actors, shooting videos with them. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors. 

Required Qualifications:

• B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).

• Building scalable & performant web systems with clear focus on reusable modules.

• You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests

• Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.

• Knowledge in AWS or other cloud Infra.

The Team:

Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors. 

• Directly impact revenue generation
• Advise patients about the service through structured way.
• Understand patients profile & problems to explain the benefits 
• Hand holding the patients throughout their journey