Role: Claims Adjudication Process
Experience: 2.5-4 Years
Job Location: Coimbatore, Tamil Naidu
Work Timing: US Shift(Night Shift)
Job Description:
Claims Experience is required:
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More than 3 years of experience in handling the Healthcare claims adjudication process.
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Experienced level adjudicator providing analytical ability to review claim rules and workflows.
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Reviews claim requests to determine eligibility for processing and escalate to management as necessary.
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Responsible for the coordination and resolution of the administrative denials and appeals
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Ability to understand logic of standard medical coding (i.e. CPT, ICD-10, HCPCS, etc.).
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Ability to resolve claims that require adjustments and adjustment projects , Identify claim(s) with inaccurate data or claims that require review by appropriate team members.
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Organizing and completing tasks per assigned priorities.
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Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
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Resolving complex situations following pre-established guidelines

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About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Who You Are
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications
What You’ll Do:
- Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
- Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
What You’ll Bring
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
- Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
- Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
- Strong analytical, process-building, and program management skills (KPI and SOP ownership).
- Demonstrated data driven approach to problem solving.
- Track record of coaching, mentoring, and empowering high-performance teams
- Excellent communication, collaboration, presentation and time-management skills
- Proactive and inquisitive; not hesitant to seek clarification.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Field Sales Executive role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting
Looking forward to connecting!
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
Job Description:
Field Sales Executive
Experience Required:
· Minimum 2 years in relevant industry (FemTech, Healthcare, Wellness, Pharma required)
Key Responsibilities:-
· Conduct direct field sales and product demos to potential customers.- Visit clinics, pharmacies, wellness centres, and residential areas as per assigned territory
· Achieve monthly sales targets and growth KPIs.
· Build and maintain strong customer relationships.
· Collect market intelligence and customer feedback to improve sales strategies
· Submit daily/weekly reports to the Sales Manager
· Ensure proper product placement and branding visibility.
Requirements
· Minimum 2 years of field sales experience in relevant industries (FemTech, HealthTech, Wellness, Pharma)
· Excellent communication and interpersonal skills.
· Self-motivated and target-driven.- Must own a personal two-wheeler with a valid driving license.- Comfortable with daily field visits and travel across assigned locations
· Basic understanding of digital tools like WhatsApp, Excel, or CRM apps is a plus.
Perks & Benefits
· Competitive salary + incentives
· Fuel allowance
· Performance-based growth opportunities
· Training and product knowledge support
- Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
- Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
- Good experience in Javascript.
- Expertise in Linux / Windows environment.
- Good Experience in Scripting languages like PowerShell / Bash/ Python.
- Proficiency in revision control and DevOps best practices like Git
Experience:
Should have a minimum of 10-12 years of Experience.
Should have experience on Product Development/Maintenance/Production Support experience in a support organization
Should have a good understanding of services business for fortune 1000 from the operations point of view
Ability to read, understand and communicate complex technical information
Ability to express ideas in an organized, articulate and concise manner
Ability to face stressful situation with positive attitude
Any certification in regards to support services will be an added advantage
Education: BE, B- Tech (CS), MCA
Location: India
Primary Skills:
Hands on experience with OpenStack framework. Ability to set up private cloud using OpenStack environment. Awareness to various OpenStack services and modules
Strong experience with OpenStack services like Neutron, Cinder, Keystone, etc.
Proficiency in programming languages such as Python, Ruby, or Go.
Strong knowledge of Linux systems administration and networking.
Familiarity with virtualization technologies like KVM or VMware.
Experience with configuration management and IaC tools like Ansible, Terraform.
Subject matter expertise in OpenStack security
Solid experience with Linux and shell scripting
Sound knowledge of cloud computing concepts & technologies, such as docker, Kubernetes, AWS, GCP, Azure etc.
Ability to configure OpenStack environment for optimum resources
Good knowledge of security, operations in open stack environment
Strong knowledge of Linux internals, networking, storage, security
Strong knowledge of VMware Enterprise products (ESX, vCenter)
Hands on experience with HEAT orchestration
Experience with CI/CD, monitoring, operational aspects
Strong experience working with Rest API's, JSON
Exposure to Big data technologies ( Messaging queues, Hadoop/MPP, NoSQL databases)
Hands on experience with open source monitoring tools like Grafana/Prometheus/Nagios/Ganglia/Zabbix etc.
Strong verbal and written communication skills are mandatory
Excellent analytical and problem solving skills are mandatory
Role & Responsibilities
Advise customers and colleagues on cloud and virtualization topics
Work with the architecture team on cloud design projects using openstack
Collaborate with product, customer success, and presales on customer projects
Participate in onsite assessments and workshops when requested
Provide subject matter expertise and mentor colleagues
Set up open stack environments for projects
Design, deploy, and maintain OpenStack infrastructure.
Collaborate with cross-functional chapters to integrate OpenStack with other services (k8s, DBaaS)
Develop automation scripts and tools to streamline OpenStack operations.
Troubleshoot and resolve issues related to OpenStack services.
Monitor and optimize the performance and scalability of OpenStack components.
Stay updated with the latest OpenStack releases and contribute to the OpenStack community.
Work closely with Architects and Product Management to understand requirement
should be capable of working independently & responsible for end-to-end implementation
Should work with complete ownership and handle all issues without missing SLA's
Work closely with engineering team and support team
Should be able to debug the issues and report appropriately in the ticketing system
Contribute to improve the efficiency of the assignment by quality improvements & innovative suggestions
Should be able to debug/create scripts for automation
Should be able to configure monitoring utilities & set up alerts
Should be hands on in setting up OS, applications, databases and have passion to learn new technologies
Should be able to scan logs, errors, exception and get to the root cause of the issue
Contribute in developing a knowledge base on collaboration with other team members
Maintain customer loyalty through Integrity and accountability
Groom and mentor team members on project technologies and work
- To analysis business requirements, prepare design and implementation recommendations and estimate development effort
- Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux
-Independent developer who can work on .Net MVC as well.
- Also can create Web Apis and can-do SQL work also.
- Solid experience in designing, implementing, and securing cloud environments, including services such as EC2, S3, RDS, IAM, VPC, and CloudTrail.
- Strong understanding of DevOps methodologies and experience with CI/CD pipelines and tools (e.g., Jenkins, GitHub, SonarQube).
- In-depth knowledge of cloud security best practices, industry standards, and compliance frameworks (e.g., NIST, CIS, ISO 27001).
- Proficiency in scripting languages such as Python, Bash, Groovy.
- Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation or Terraform.
- Familiarity with security scanning and monitoring tools, such as AWS Security Hub, GuardDuty, Inspector, or third-party solutions.
- Strong understanding of network security concepts, including firewalls, VPNs, and secure network architectures.
- Knowledge of secure coding practices and experience with application security testing tools (e.g., SAST, DAST, fuzzing, and secure coding patterns).
- Excellent problem-solving skills and ability to work collaboratively in a team-oriented environment.
- Participate in incident handling and other related duties to support the information security function.
- The ability to learn and apply new concepts quickly
- Strong written and oral communication skills
Job Description –Analytics Engineering Lead
About Freespace* (a.k.a. Workplace Fabric)
Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship
product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.
*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric
What is on our offer?
- An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
- We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
- Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.
Profile Brief:
This is a fantastic opportunity to work at the heart of a data driven organisation to shape the business insights crucial to our clients as they return to the workplace.
You will work closely with the Analytics product owner to build and develop a strong, motivated, cross functional analytics team, delivering high quality, creative solutions for clients.
You have overall responsible for the analytics development team and delivery. Set the direction to ensure the team can meet the exciting and challenging demands, using different technologies. Own the delivery of the product roadmap and lead through a tight scrum process to deliver quality, timely solutions.
Work closely with the product owner and client facing teams to ensure the client needs are well understood when developing and delivering innovative solutions.
The lead role will have experience in leading development teams to deliver web solutions and will have a passion for data and analytics. They will understand how to manage big data and should ideally also have an understanding of industry leading analytics platforms, specifically Tableau. As such, should have experience in leading teams with cross disciplinary skills working on multiple platforms.
They will be well versed in working across the organisation with senior technical leads to ensure the analytics service and solutions meets the organisational technology standards and delivers secure, compliant and accurate solutions for the client.
Education
- Master’s degree in Computer Science, Computer Engineering or equivalent work experience
- If you have the right experience and skills but don’t have a relevant degree, please apply for the role.
Key Skills and Experience
- Required Skills: Team Leadership, Scrum
- Good to have: JavaScript (ES6+), SQL, Nodejs, React, AWS, TypeScript, amCharts, D3.js (or industry equivalent), Tableau understanding
Experience: 6-10 years
- Proven track record in growing and developing a high-performance team.
- Experience working with big data architectures and analytics.
- In-depth knowledge of regulatory rules surrounding data.
- Ability to understand, design and fully document end-to-end scalable IoT systems.
- Knowledge of Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc).
- Knowledge in developing frontend applications and ideally analytics dashboards using .js charts.
- Comfortable with JavaScript, ES6+, TypeScript & emerging web technologies.
- Data processing and manipulation experience and able to easily comprehend and write efficient SQL queries.
- Able to lead the team but get stuck in and contribute.
- Rich experience of handling multi-national clients.
- Excellent written and verbal communication skills in English.
Key Behaviors
- Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions.
- Inspire, develop and mentoring a motivated, enthusiastic team.
- Lead by example and ensuring best practice principles embedded within the team.
- Own the delivery of the product roadmap through Scrum and ensure team resourced and assigned appropriately
- See projects through from conception into production and support, ensuring quality throughout.
- Ensure high standards by instilling data quality checks, code reviews and documentation in work and team practices.
- Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps.
- Able to challenge solutions and processes in creating the best products and environment to work.
- Be unafraid to own mistakes
- Always ensure customer priority and focus
Key Areas of Responsibilities:
- Partner with Corporate IT Security Architects, the Development Head and CTO to ensure adherence to security practices and compliance for Infrastructure Engineering.
- Partner with Product Management, Engineering and Support teams to collaboratively develop architectures and to support them conform to high standards of security practices and compliance.
Description:
We are looking for skilled PHP developer with 1+ years of hands on experience in
Front - End and Back -End programming in PHP and MySQL.
Skills:
- MVC Framework (Laravel preferred /CI).
- CSS
- Bootstrap
- JavaScript
- jQuery
- MySQL
Preference will be given to:
- React JS
- Vue JS
JD for IOT DE:
The role requires experience in Azure core technologies – IoT Hub/ Event Hub, Stream Analytics, IoT Central, Azure Data Lake Storage, Azure Cosmos, Azure Data Factory, Azure SQL Database, Azure HDInsight / Databricks, SQL data warehouse.
You Have:
- Minimum 2 years of software development experience
- Minimum 2 years of experience in IoT/streaming data pipelines solution development
- Bachelor's and/or Master’s degree in computer science
- Strong Consulting skills in data management including data governance, data quality, security, data integration, processing, and provisioning
- Delivered data management projects with real-time/near real-time data insights delivery on Azure Cloud
- Translated complex analytical requirements into the technical design including data models, ETLs, and Dashboards / Reports
- Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
- Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
- Successfully delivered large scale IOT data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
- Experience in handling telemetry data with Spark Streaming, Kafka, Flink, Scala, Pyspark, Spark SQL.
- Hands-on experience on containers and Dockers
- Exposure to streaming protocols like MQTT and AMQP
- Knowledge of OT network protocols like OPC UA, CAN Bus, and similar protocols
- Strong knowledge of continuous integration, static code analysis, and test-driven development
- Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
- Must have excellent analytical and problem-solving skills
- Delivered change management initiatives focused on driving data platforms adoption across the enterprise
- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
Roles & Responsibilities
You Will:
- Translate functional requirements into technical design
- Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core Azure services needed to fulfill the technical design
- Design, Develop and Deliver data integration interfaces in ADF and Azure Databricks
- Design, Develop and Deliver data provisioning interfaces to fulfill consumption needs
- Deliver data models on Azure platform, it could be on Azure Cosmos, SQL DW / Synapse, or SQL
- Advise clients on ML Engineering and deploying ML Ops at Scale on AKS
- Automate core activities to minimize the delivery lead times and improve the overall quality
- Optimize platform cost by selecting the right platform services and architecting the solution in a cost-effective manner
- Deploy Azure DevOps and CI CD processes
- Deploy logging and monitoring across the different integration points for critical alerts










