Product Manager

Job Title: Flutter Mobile App Developer

Department: Engineering

Summary:

We are looking for a talented Flutter Mobile App Developer to join our team. The ideal

candidate will have a strong understanding of Flutter and Dart, as well as experience

developing mobile apps for Android and iOS. The successful candidate will be

responsible for designing, developing, testing, and deploying high-quality mobile apps

that meet the needs of our users.

Responsibilities:

● Design, develop, test, and deploy mobile apps using Flutter and Dart

● Work with product managers and designers to gather requirements and translate

them into technical specifications

● Work with other engineers to build and maintain our mobile app codebase

● Stay up-to-date on the latest Flutter and Dart developments

● Participate in code reviews and provide feedback on code quality

● Mentor and train junior engineers

Qualifications:

● Bachelor's degree in Computer Science or a related field

● 4+ years of experience developing mobile apps using Flutter and Dart

● 1+ years of experience with commonly used 3rd party libraries and services,

push notifications and app analytics

● Experience with building video streaming and messaging apps is a huge plus

● Strong problem-solving and debugging skills

● Excellent written and verbal communication skills

Benefits:

● Competitive salary and benefits package

● Opportunity to work on challenging and interesting projects

● Collaborative and supportive work environment

● Chance to make a real impact on the lives of our users

Purpose of Job is to strategize, manage & execute Training framework for the organization

Technical Skills

• Sound knowledge of Industry L&D Practices

• Moderate knowledge of BFSI Sector & Products

• Content creation & LMS framework understanding

• ROI Measurement tools

• Kirkpatrick Evaluation Matrix

• Animation & Simulation expertise

  
  
  

Job Responsibilities :

Team Management

⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms

⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc

Impact Oriented Initiatives

⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI

⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business

Stakeholder Management

⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar

⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives

MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.

⮚ Periodic Reporting of Training reports to stakeholders

Content Creation

⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations

Qualification :

• Any graduate

• Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling

• Preferred from BFSI or MFI

• Aged below 37 years

• Certification in Learning & Development will be an added advantage.

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

• Convert prospects into customers by showcasing suitable residential properties, aligning with their investment needs.
• Utilize leads from the Marketing team and generate self-leads through local activities.
• Conduct site visits, address queries, and liaise with developers or our Developer Relations Team for clarifications.
• Ensure compliance with operations processes, guaranteeing customer satisfaction at all touchpoints.
• Provide after-sales services and assist customers in obtaining home loans.
• Promote and sell real estate properties to prospective clients.
• Develop and maintain strong relationships with clients, builders, developers, and industry professionals.
• Meet sales targets, contributing to the growth and success of the real estate firm.
• Identify potential clients through networking, cold calling, and other lead generation techniques.
• Provide guidance to clients in making informed decisions about real estate investments.
• Negotiate terms and conditions of sales contracts, prepare documents, and facilitate smooth transactions.
• Stay informed about market trends, property values, and legal requirements related to real estate transactions.

Aphro ECS  is looking to hire a talented PHP/ Laravel Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Work on improving database schema.
• Troubleshooting application and code issues.
• Should be comfortable working with legacy codebase.
• Should be able to identify and fix performance bottlenecks.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• NoSQL DB (MongoDB, CouchDB), PostgreSQL
• Mocha test environment
• Should JS testing framework
• Experience implementing mock services
• Nock API mocking
• NPM, Redis
• Typescript / Coffee script experience will be an added advantage
• Experience working with opensource JS projects
• Experience in developing REST API
• Source code management tool - Git / GitHub
• Understanding of TCP/IP networking and client/server web programming model
• Good communication skills
• Should be able to work with the cross-geo client team